| Customer | Technician | Date | Type of Repair | Summary of Work to be Performed | Status | |
|---|---|---|---|---|---|---|
| Lawlor, John _357 | Blaize | 2021-03-16 | Turn Water OnOff | Hose on at 10:20AM Hose off at 2:20PM | Entered into aACE | |
| Ridder, Kim _87 | Evan | 2021-03-16 | Covers | Customer request early cover removal due to deck getting pressure washed and painted. Remove cover and place in shed. Will return on another date to pick up for cover cleaning service. | Entered into aACE | |
| Lawlor, John _357 | Evan | 2021-03-16 | Covers | Remove torn cover and bring back to warehouse for disposal | Entered into aACE | |
| Glaubitz, Diana _446 | Blaize | 2021-03-16 | CustomerVisit | Homeowner reports pool cover blew off from the high winds. Please re-secure. | Entered into aACE | |
| Naik, Archit _76 | Evan | 2021-03-12 | Turn Water OnOff | Hose on at 830 | Entered into aACE | |
| 1125 Bryn Lawn Rd, Hoffman/Slane _10 | Blaize | 2021-03-12 | CustomerVisit | take picture of pool inspect cover pull back edge, check water level and clarity | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Blaize | 2021-03-12 | CustomerVisit | take picture of pool inspect cover check water level and clarity | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Blaize | 2021-03-12 | CustomerVisit | take picture of pool inspect cover pull back edge, check water level and clarity | Entered into aACE | |
| Vetkina, Inga _103 | Evan | 2021-03-12 | Winter Watch | follow up to clean cover | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Blaize | 2021-03-12 | CustomerVisit | take picture of pool inspect cover pull back edge, check water level and clarity | Entered into aACE | |
| Mays, Steve _130 | Blaize | 2021-03-12 | Winter Watch | follow up to perform heater service | Entered into aACE | |
| Alles, Steve _23 | Evan | 2021-03-12 | CustomerVisit | take picture of pool inspect cover pull back edge, check water level and clarity | Entered into aACE | |
| Levy, Rochelle _13 | Evan | 2021-03-12 | CustomerVisit | take picture of pool inspect cover pull back edge, check water level and clarity | Entered into aACE | |
| Gregorchuk, Scott _3 | Evan | 2021-03-12 | CustomerVisit | take picture of pool inspect cover pull back edge, check water level and clarity | Entered into aACE | |
| Ford, Anne and David _125 | Blaize | 2021-03-12 | CustomerVisit | take picture of pool inspect cover pull back edge, check water level and clarity | Entered into aACE | |
| Lawlor, John _357 | Blaize | 2021-03-11 | Turn Water OnOff | Hose started 8:30am 03/11/2021 | Entered into aACE | |
| Naik, Archit _76 | Evan | 2021-03-11 | Turn Water OnOff | follow up to refill pool after discovering cover issue and low water | Entered into aACE | |
| O'Grady, Meg _78 | Billy | 2021-03-11 | Winter Watch | follow up to replace defective cover pump | Entered into aACE | |
| Vanhouten, David _124 | Blaize | 2021-03-12 | Winter Watch | follow up from previous visit Heater Service: Opening and inspecting heater and cleaning as needed. Install repellent | Entered into aACE | |
| Alles, Steve _23 | Billy | 2021-03-11 | CustomerVisit | follow up to green pool | Entered into aACE | |
| Silva, Dan _476 | Dennis | 2021-03-11 | Covers | Cover measure and assess pool and equipment | Entered into aACE | |
| Singer, Mel _195 | Billy | 2021-03-10 | CustomerVisit | Inspect cover from fence while at Carp. | Entered into aACE | |
| Naik, Archit _76 | Evan | 2021-03-10 | Turn Water OnOff | Hose started, needs 7in | Entered into aACE | |
| Penning, Russell _110 | Blaize | 2021-03-10 | CustomerVisit | Fix cover. Pump off, re align. Pics to help me. | Entered into aACE | |
| Philbin, Colleen _83 | Blaize | 2021-03-10 | Follow up | Remove siphon. | Entered into aACE | |
| Scott, Tracy _18 | Evan | 2021-03-10 | Follow up | Pull Lwps pump, hose (2) and cord. | Entered into aACE | |
| Ney, Andrew _75 | Evan | 2021-03-10 | Follow up | Pull siphon. | Entered into aACE | |
| Crowl, Rachel _36 | Evan | 2021-03-10 | Follow up | Spin. Add WW chems. | Entered into aACE | |
| Naik, Archit _76 | Blaize | 2021-03-10 | Winter Watch | Follow up to visit that revealed cover issue. Attempt to secure cover, check and lower water as needed | Entered into aACE | |
| O'Grady, Meg _78 | Blaize | 2021-03-10 | Winter Watch | Cover pool with new tarp added over existing and secure with weights. Replace and test cover pump. | Entered into aACE | |
| Coen, Randi _119 | Dennis | 2021-03-10 | CustomerVisit | Power outtage, customer wants us to review to check for any damage. | Entered into aACE | |
| Coen, Randi _119 | Select One | 2021-03-08 | CustomerVisit | CLOSED DUPLICATE customer reports power surge at pool pump - check water level and equipment | Closed | |
| Ney, Andrew _75 | Billy | 2021-03-09 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage | Entered into aACE | |
| O'Grady, Meg _78 | Blaize | 2021-03-04 | CustomerVisit | Check status of tarp | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Blaize | 2021-03-04 | CustomerVisit | Check conditions | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Blaize | 2021-03-04 | CustomerVisit | Check conditions | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Blaize | 2021-03-04 | CustomerVisit | Check water clarity, Get idea of amount of debris in pool | Entered into aACE | |
| Alles, Steve _23 | Blaize | 2021-03-02 | CustomerVisit | customer reports water level is very high and that water appears to be green DJM visit 3/2 pics @ helpme | Entered into aACE | |
| Alles, Steve _23 | Blaize | 2021-03-04 | LowerWater | customer reports water level is very high and that water appears to be green DJM visit 3/2 pics @ helpme | Entered into aACE | |
| Housman, Henry _53 | Evan | 2021-02-26 | CustomerVisit | Check water level | Entered into aACE | |
| Housman, Henry _53 | Evan | 2021-02-26 | CustomerVisit | Check water level | Entered into aACE | |
| Colen, Joe _34 | Evan | 2021-02-26 | CustomerVisit | Check water level | Entered into aACE | |
| Carp, Kate and Ned _143 | Evan | 2021-02-26 | CustomerVisit | Check tarp | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Evan | 2021-02-26 | CustomerVisit | Check chem levels and pool condition | Entered into aACE | |
| Anderson, Bryan _1 | Select One | 2021-02-14 | Installations | Spa Ball and frame | Pending | |
| Vellios, Taeson _101 | Select One | 2021-02-14 | Winter Watch | CLOSING ----THEY ONLY WANTED ONE WINTER WATCH SERVICE IN JANUARY WHILE THEY WERE AWAY. Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage | Closed | |
| Carp, Kate and Ned _143 | Blaize | 2021-03-10 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage NOTE: check security of trap and it's retainers, check electrical power that was worked on last visit | Entered into aACE | |
| Scott, Tracy _18 | Dennis | 2021-02-24 | Automation | add a new gfci outlet facing house for directional wifi connection. Identify circuit breaker so it stays on and doesn't affect other circuits | Pending | |
| Lawlor, John _357 | Blaize | 2021-02-08 | CustomerVisit | Customer reports tears in cover from snowfall | Closed | |
| Bagga, Jesse _25 | Select One | 2021-02-28 | Follow up | Need new spa eyes, report says 'special kind' SPRING JOB RECORDED IN TRACKING | Closed | |
| Anderson, Bryan _1 | Dennis | 2021-02-28 | Installations | final connections, bonding, landscape and outlet wiring etc SPRING JOB RECORDED IN TRACKING | Closed | |
| Anderson, Bryan _1 | Dennis | 2021-02-28 | Installations | Research install info and do physical install of intellichem SPRING JOB RECORDED IN TRACKING | Closed | |
| Moffitt, Nancy Ann _399 | Billy | 2021-03-11 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage | Entered into aACE | |
| Scott, Tracy _18 | Billy | 2021-03-09 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage | Entered into aACE | |
| Morrison, Andrew _73 | Evan | 2021-03-10 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage. | Entered into aACE | |
| Glaubitz, Diana _446 | Billy | 2021-03-09 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage. | Entered into aACE | |
| Colen, Joe _34 | Select One | 2021-02-14 | Winter Watch | WATER WAS LOWERED | Closed | |
| Goldfarb, Stanley _47 | Select One | 2021-03-10 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature. Visual inspection of pool and equipment. | Entered into aACE | |
| Burton, Mike _141 | Billy | 2021-03-09 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature. Visual inspection of pool and equipment. | Entered into aACE | |
| Crowl, Rachel _36 | Blaize | 2021-03-09 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature. Visual inspection of pool and equipment. PLUS Heater Service: Opening and inspecting heater and cleaning as needed. Install repellent | Entered into aACE | |
| Brandau, Jim _432 | Billy | 2020-08-19 | CustomerVisit | Spin for salt, hardness. . Achieve LSI. | Entered into aACE | |
| Lawlor, John _357 | Select One | 2021-02-14 | Turn Water OnOff | CLOSED NOT USED Pool needs filling because torn cover let pump partly emptied it out, when conditions permit | Closed | |
| Serletti, Bonnie _93 | Dennis | 2021-02-14 | Heater | heater needs new thermistor, discovered after plumbing repair | Pending | |
| Vellios, Taeson _101 | Select One | 2021-02-11 | Installations | Spa Ball and frame, she replied positively in helpdesk | On Hold | |
| Brandau, Jim _432 | Billy | 2020-08-19 | CustomerVisit | Spin for salt, hardness. . Achieve LSI. | Entered into aACE | |
| Lawlor, John _357 | Blaize | 2021-02-08 | CustomerVisit | Customer reports tears in cover from snowfall | Entered into aACE | |
| Lawlor, John _357 | Blaize | 2021-02-08 | CustomerVisit | Customer reports tears in cover from snowfall, anchor request for quote sent MOVED TO TEAMWORK DESK | Closed | |
| Lawlor, John _357 | Select One | 2021-02-07 | Covers | CLOSED, IN ANCHOR SYSTEM measure for new cover | Closed | |
| Cox, Chris _148 | Select One | 2021-02-28 | Lights | we would like a new pool light installed when we open the pool. A brand new one that will not fall out please. SPRING JOB RECORDED IN TRACKING | Closed | |
| Guyer, Ed _475 | Select One | 2021-02-14 | Closing | drain free-standing hot tub, potential relocate to garage HANDLED IN HELPDESK | Closed | |
| Hameed, Burhan _50 | Blaize | 2021-03-04 | Winter Watch | Heater Service: Opening and inspecting heater and cleaning as needed. Install repellent | Entered into aACE | |
| Polidori, John _341 | Blaize | 2021-03-04 | Winter Watch | Heater Service: Opening and inspecting heater and cleaning as needed. Install repellent | Entered into aACE | |
| Penning, Russell _110 | Blaize | 2021-03-09 | Winter Watch | Heater Service: Opening and inspecting heater and cleaning as needed. Install repellent | Entered into aACE | |
| Mays, Steve _130 | Billy | 2021-03-09 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature. Visual inspection of pool and equipment. PLUS Heater Service: Opening and inspecting heater and cleaning as needed. Install repellent | Entered into aACE | |
| Vanhouten, David _124 | Select One | 2021-03-10 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature. Visual inspection of pool and equipment. PLUS Heater Service: Opening and inspecting heater and cleaning as needed. Install repellent | Entered into aACE | |
| Vanhouten, David _124 | Select One | 2021-01-31 | Winter Watch | CLOSING DUPE TICKET --------- Clean cover, check water level Computer water testing, adjust for ambient temperature. Visual inspection of pool and equipment. PLUS Heater Service: Opening and inspecting heater and cleaning as needed. Install repellent | Closed | |
| Ridder, Kim _87 | Billy | 2021-03-11 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature. Visual inspection of pool and equipment. PLUS Heater Service: Opening and inspecting heater and cleaning as needed. Install repellent | Entered into aACE | |
| Szeftel, Ivan _17 | Blaize | 2021-01-25 | CustomerVisit | Install lawn dart ground tube | Entered into aACE | |
| Carp, Kate and Ned _143 | Blaize | 2021-01-27 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature. Visual inspection of pool and equipment. PLUS Heater Service: Opening and inspecting heater and cleaning as needed. Install repellent NOTE this was a partial completion based on wanting to have the protection for heater and having to do the electrical repair. This item can be added to the next winter watch service if preffered | Entered into aACE | |
| Pahys, Jenny _427 | Evan | 2021-01-25 | CustomerVisit | Pool data | Entered into aACE | |
| Housman, Henry _53 | Blaize | 2021-01-25 | Winter Watch | Winter Heater Service: Opening and inspecting heater and cleaning as needed. Installing repellent to reduce chance of rodent infestation. | Entered into aACE | |
| Jacobs, Fred _440 | Select One | 2021-01-22 | CustomerVisit | check status of water level and pump to close out ticket | Entered into aACE | |
| Housman, Henry _53 | Evan | 2021-01-22 | CustomerVisit | Pool data | Entered into aACE | |
| Palmer, Tonya _80 | Evan | 2021-01-22 | CustomerVisit | Pool data | Entered into aACE | |
| Palmer, Tonya _80 | Evan | 2021-01-22 | CustomerVisit | Pool data | Entered into aACE | |
| Detora, Gabrielle _129 | Evan | 2021-01-22 | CustomerVisit | Pool data | Entered into aACE | |
| Crowl, Rachel _36 | Evan | 2021-01-22 | CustomerVisit | Pool data | Entered into aACE | |
| Housman, Henry _53 | Evan | 2021-01-22 | LowerWater | HO reports water level very high and must be lowered | Entered into aACE | |
| Morano, Tom _259 | Evan | 2021-01-22 | CustomerVisit | Pool data | Entered into aACE | |
| Bagga, Jesse _25 | Evan | 2021-01-22 | CustomerVisit | Pool data | Entered into aACE | |
| D'Orazio, Anthony and Amy _39 | Evan | 2021-01-22 | CustomerVisit | Pool data | Entered into aACE | |
| Gallagher, Michael _468 | Blaize | 2021-01-22 | CustomerVisit | Pool Data | Entered into aACE | |
| Otero, Leigh Anne and Al _106 | Blaize | 2021-01-22 | CustomerVisit | Pool data | Entered into aACE | |
| DeNicola, Michael _433 | Blaize | 2021-01-22 | CustomerVisit | Pool data | Entered into aACE | |
| Forsyth, Tim _46 | Blaize | 2021-01-22 | CustomerVisit | Pool data | Entered into aACE | |
| Lawlor, John _357 | Blaize | 2021-01-22 | CustomerVisit | Pool data | Entered into aACE | |
| Pahys, Jenny _427 | Evan | 2021-01-25 | Winter Watch | Winter Watch with Winter Heater Service. Clean cover, check water level Visual inspection of pool and equipment for obvious damage Opening and inspecting heater and cleaning as needed. Installing repellent to reduce chance of rodent infestation. **do not add chems** | Entered into aACE | |
| Lawlor, John _357 | Blaize | 2021-01-22 | CustomerVisit | Pool data | Entered into aACE | |
| Glaubitz, Diana _446 | Billy | 2021-01-21 | CustomerVisit | Per H. O. Cover has fallen into pool. | Entered into aACE | |
| Whalen, Robert _109 | Billy | 2021-01-21 | CustomerVisit | Pool data. | Entered into aACE | |
| Wilson, Wendy _105 | Select One | 2021-02-28 | Repair | SPRING JOB RECORDED IN TRACKING replace gfci and add waterproof cover for light feed. Also need to let her know how to have light set to white. Pentair online data said 11 clicks for white when controlled by switch | Closed | |
| Hameed, Burhan _50 | Billy | 2021-01-21 | CustomerVisit | Pool data. Clean equip. area. | Entered into aACE | |
| Crowl, Rachel _36 | Select One | 2021-02-28 | Repair | need to troubleshoot and repair blower switch that shocked bz SPRING JOB RECORDED IN TRACKING | Closed | |
| Bloczynski, Nigeria _459 | Evan | 2021-01-21 | Winter Watch | Winter watch spa only, due to ice on automated cover | Entered into aACE | |
| Anderson, Bryan _1 | Evan | 2021-01-21 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage | Entered into aACE | |
| Vetkina, Inga _103 | Evan | 2021-01-25 | LowerWater | Lower water | Entered into aACE | |
| Jacoby, Vail _55 | Evan | 2021-01-20 | CustomerVisit | Pick up and haul away Old DE bucket from equip.area. | Entered into aACE | |
| Carp, Kate and Ned _143 | Billy | 2021-01-20 | CustomerVisit | Deliver and install 3 water bags that leaked empty. | Entered into aACE | |
| Goldfarb, Stanley _47 | Evan | 2021-01-20 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage | Entered into aACE | |
| Colen, Joe _34 | Evan | 2021-01-20 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage | Entered into aACE | |
| Anderson, Bryan _1 | Dennis | 2021-02-28 | Repair | SPRING JOB RECORDED IN TRACKING need to repipe so dump line from niagra doesn't allow loss of flow | Closed | |
| Vellios, Taeson _101 | Blaize | 2021-01-25 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage | Entered into aACE | |
| Camp, William and Melanie _31 | Billy | 2021-03-11 | Installations | Spa ball and frame, have verbal approval, | Entered into aACE | |
| Gray, William _372 | Dennis | 2021-01-27 | Covers | Install new cover | Entered into aACE | |
| Burton, Mike _141 | Dennis | 2021-02-28 | PentairWarranty | SPRING JOB RECORDED IN TRACKING follow up to troubleshoot communication error | Closed | |
| Edelman, Jon _40 | Select One | 2021-01-31 | Repair | RECORDED IN TRACKING cut out old chem feeder, replaced with CMP | Closed | |
| Ford, Anne and David _125 | Dennis | 2021-02-28 | PentairWarranty | SPRING JOB RECORDED IN TRACKING follow up on UV issue, should have the parts | Closed | |
| Carp, Kate and Ned _143 | Dennis | 2021-01-27 | Repair | replace breaker and outlet so pump will work, estimated a couple hundred dollars NOTE; no internet at location, so I wrote this down and filled out portal later | Entered into aACE | |
| Burton, Mike _141 | Dennis | 2021-01-16 | CustomerVisit | Quick stop to get info on wifi, screen logic | Entered into aACE | |
| Golen, Zachary _355 | Blaize | 2021-01-21 | LowerWater | Lower water | Entered into aACE | |
| Gordon, Gary _388 | Blaize | 2021-01-15 | CustomerVisit | Record data | Entered into aACE | |
| Kohler, Peter _194 | Blaize | 2021-01-15 | CustomerVisit | Record equipment data | Entered into aACE | |
| Kohler, Peter _194 | Blaize | 2021-01-15 | CustomerVisit | Record equipment data | Entered into aACE | |
| Ridder, Kim _87 | Evan | 2021-01-15 | Winter Watch | Follow up to add additional chems from first winter watch | Entered into aACE | |
| Singer, Mel _195 | Blaize | 2021-01-14 | CustomerVisit | Data recorded | Entered into aACE | |
| Butt, Laura _473 | Dennis | 2021-01-14 | CustomerVisit | Get more info for cover design and quote Data collection Courtesy stop | Entered into aACE | |
| Fell, Matt _226 | Billy | 2021-01-14 | CustomerVisit | Pool data. | Entered into aACE | |
| Chiaradonna, Deb _32 | Blaize | 2021-01-14 | CustomerVisit | Pool data. Equip area. | Entered into aACE | |
| Golen, Zachary _355 | Billy | 2021-01-14 | CustomerVisit | Pool data. Equip area clean. | Entered into aACE | |
| Birdsall, Carrie _434 | Billy | 2021-01-14 | CustomerVisit | Pool data. Equip area clean. Check level for leak. | Entered into aACE | |
| Jacoby, Vail _55 | Billy | 2021-01-14 | CustomerVisit | Pool data. Equip. Clean. | Entered into aACE | |
| Goldfarb, Stanley _47 | Blaize | 2021-01-14 | LowerWater | High level found during WW visit. 1/20/21 Pump and hose (Lwps) returned to Apple. | Entered into aACE | |
| Polidori, John _341 | Billy | 2021-01-14 | LowerWater | Level needs lower 12 inch. HO approved. Pool data. | Entered into aACE | |
| Baldino, Sandra _26 | Blaize | 2021-01-15 | Winter Watch | Winter Heater Service, rodent protection kit, apoxy leak at pump inlet | Entered into aACE | |
| Penning, Russell _110 | Billy | 2021-01-14 | CustomerVisit | Pool Data. Equip area clean up. | Entered into aACE | |
| Polidori, John _341 | Billy | 2021-01-13 | CustomerVisit | Pool Data. Check level. | Entered into aACE | |
| Goldfarb, Stanley _47 | Dennis | 2021-01-14 | Winter Watch | Winter Watch with Winter Heater Service Data collection | Entered into aACE | |
| Detora, Gabrielle _129 | Blaize | 2021-01-13 | CustomerVisit | Check pump status | Entered into aACE | |
| Mays, Steve _130 | Blaize | 2021-01-13 | CustomerVisit | Record equipment data | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Billy | 2021-01-12 | CustomerVisit | Pool data. Assess pump atop tarp. | Entered into aACE | |
| Ryan, Deb and Bill _2 | Billy | 2021-01-12 | CustomerVisit | Pool data | Entered into aACE | |
| Jacobs, Fred _440 | Billy | 2021-01-12 | CustomerVisit | Pool data | Entered into aACE | |
| Ridder, Kim _87 | Billy | 2021-01-12 | CustomerVisit | Pool data | Entered into aACE | |
| Guinan (Paoli), Steve _424 | Billy | 2021-01-12 | CustomerVisit | Pool data | Entered into aACE | |
| Moffitt, Nancy Ann _399 | Billy | 2021-01-12 | CustomerVisit | Pool data | Entered into aACE | |
| Meyers, Bill _335 | Billy | 2021-01-12 | CustomerVisit | Pool data. | Entered into aACE | |
| Camp, William and Melanie _31 | Evan | 2021-01-12 | CustomerVisit | Record equipment data. Rid equipment area of any old chems and or debris | Entered into aACE | |
| Ford, Anne and David _125 | Dennis | 2021-01-12 | CustomerVisit | Courtesy stop to get more data | Entered into aACE | |
| Ford, Anne and David _125 | Dennis | 2021-01-11 | CustomerVisit | Data Collection | Entered into aACE | |
| Swathy, Chukkana _345 | Blaize | 2021-01-11 | Choose One | Record equipment data Check conditions | Entered into aACE | |
| Edelman, Jon _40 | Blaize | 2021-01-11 | CustomerVisit | Record equipment data Rid equipment area of any old chemicals, debris | Entered into aACE | |
| Strauss, Iliana _96 | Blaize | 2021-01-11 | CustomerVisit | Record equipment data Rid equipment area of any old chems, debris | Entered into aACE | |
| Trager, Stuart _111 | Blaize | 2021-01-11 | CustomerVisit | Record equipment data Rid equipment area of any old chems and debris | Entered into aACE | |
| Felsher, Jonathan _385 | Mike | 2020-12-10 | ClosingTechEquip | Entered into aACE | ||
| Rubin, Meegan _91 | Blaize | 2021-01-11 | CustomerVisit | Record equipment data Rid equipment area of old chems, any debris | Entered into aACE | |
| Vetkina, Inga _103 | Blaize | 2021-01-11 | Choose One | Rid equipment of any of chems, clean up equipment area Compete data entry | Entered into aACE | |
| Naik, Archit _76 | Evan | 2021-01-11 | LowerWater | CONVERTED THIS TICKET, CREATING NEW FOR NEXT VISIT Set and secured syphon | Entered into aACE | |
| Naik, Archit _76 | Blaize | 2021-01-11 | CustomerVisit | Rid equipment area of any chems, cut back any debris, clean area Record equipment data | Entered into aACE | |
| Baldino, Sandra _26 | Blaize | 2021-01-06 | CustomerVisit | Data recording, check spa level | Entered into aACE | |
| Philbin, Colleen _83 | Blaize | 2021-03-09 | LowerWater | check water level Siphon set (3/9/2021) | Entered into aACE | |
| Burton, Mike _141 | Blaize | 2021-01-13 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage Pool Data. Done. | Entered into aACE | |
| Morrison, Andrew _73 | Evan | 2021-01-14 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage. Pool data.. equip clean. | Entered into aACE | |
| Moffitt, Nancy Ann _399 | Blaize | 2021-01-12 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage | Entered into aACE | |
| Vanhouten, David _124 | Blaize | 2021-01-14 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage. Pool data. | Entered into aACE | |
| Scott, Tracy _18 | Blaize | 2021-01-13 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage Pool Data. Done | Entered into aACE | |
| Ridder, Kim _87 | Blaize | 2021-01-12 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage | Entered into aACE | |
| Mays, Steve _130 | Evan | 2021-01-11 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage | Entered into aACE | |
| Glaubitz, Diana _446 | Blaize | 2021-01-13 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage. Pool Data. Done. | Entered into aACE | |
| Carp, Kate and Ned _143 | Blaize | 2021-01-14 | Winter Watch | Clean cover, check water level Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage Pool data. | Entered into aACE | |
| Levy, Rochelle _13 | Dennis | 2021-01-08 | CustomerVisit | customer states some of the cover straps have lost their anchors, ground stakes please call ahead so she can be there (215) 514-4152 | Entered into aACE | |
| Baldino, Sandra _26 | Blaize | 2021-01-06 | CustomerVisit | Data recording, check spa level | Entered into aACE | |
| Serletti, Bonnie _93 | Dennis | 2021-01-06 | Repair | Leaks at old return and check valves in equipment area. Replace with new valves | Entered into aACE | |
| Colen, Joe _34 | Evan | 2021-01-06 | LowerWater | Set pump in pool, lower water. 1/11/21. Level lowered. | Entered into aACE | |
| Szeftel, Ivan _17 | Evan | 2021-01-20 | Winter Watch | has dogs-pls ring doorbell first so he can get them inside or call, 614-206-5810 cell Clean cover, check water level (to check the ground stakes in the garden bed) Computer water testing, adjust for ambient temperature Visual inspection of pool and equipment for obvious damage | Entered into aACE | |
| Pahys, Jenny _427 | Dennis | 2021-01-06 | CustomerVisit | customer reports cover pumps/outlets not working | Entered into aACE | |
| Scholl, Richard _218 | Evan | 2021-01-06 | LowerWater | customer reports needs water lowered. 1/11/21. Level lowered. H. O. Hose replaced in shed. | Entered into aACE | |
| Serletti, Bonnie _93 | Blaize | 2021-01-06 | Winter Watch | Heater service during leak repair. Rodent protection, inspection Cleaned debris from pool cover | Entered into aACE | |
| Donaher, Geraldine _472 | Billy | 2020-12-30 | ClosingPrepChems | LSI 35 | Entered into aACE | |
| Janoch, Alex _162 | Billy | 2020-12-30 | Turn Water OnOff | Hose started in spa, level is below bench. 12/30. 1:40 pm. Spa level good. Hose off and returned to H. O. Porch | Entered into aACE | |
| Janoch, Alex _162 | Blaize | 2020-12-30 | Choose One | Spa cover issues | Entered into aACE | |
| Jacobs, Fred _440 | Select One | 2020-12-17 | Choose One | CLOSED, RESOLVED | Closed | |
| Armitage, Cindy _474 | Dennis | 2020-12-24 | PentairWarranty | Left 8:30am Replace thermal regulator, test heater | Entered into aACE | |
| Gomes, Marvin _387 | Blaize | 2020-12-15 | Covers | Remove cover, place in cover bag, and store in their shed (Driveway on N. 52nd Street, use side gate, code is 311, must call first so they can put big dog inside) (267) 246-6043 | Entered into aACE | |
| Armitage, Cindy _474 | Dennis | 2020-12-14 | PentairWarranty | Cindy Armitage followup to warranty visit. Determine heater issues and programming | Entered into aACE | |
| Glaubitz, Diana _446 | Blaize | 2020-12-11 | CustomerVisit | Check tarp status | Entered into aACE | |
| Gallagher, Michael _468 | Blaize | 2020-12-11 | CustomerVisit | Wrap up punk down equipment; report level | Entered into aACE | |
| Anderson, Bryan _1 | Billy | 2020-12-10 | ClosingPrepChems | LSI 40. | Entered into aACE | |
| Oneil, Patricia _353 | Billy | 2020-12-10 | Winter Watch | Winter Watch. LSI 40. | Entered into aACE | |
| Felsher, Jonathan _385 | Billy | 2020-12-10 | ClosingPrepChems | Spin | Entered into aACE | |
| Arader, Chris _24 | Billy | 2020-12-08 | CustomerVisit | Change Spa to Br. Furnish and install cartridge filter. Adjust level. | Entered into aACE | |
| Gallagher, Michael _468 | Blaize | 2020-12-09 | CustomerVisit | Lower water equipment set up | Entered into aACE | |
| Pentair, Warranty _258 | Dennis | 2020-12-11 | Heater | PENTAIR SERVICE REQUEST -- Cindy Armitage 1106 Roberts Road Media PA 19063 (484) 429-1289 Work Order Number: WO-01125865 Contact Name: Cindy Armitage Product Sku: 461058 - HTR 125 MT L/CORD NAT Problem Code: Heater Rumbling Description: heater making a rumbling sound | Entered into aACE | |
| Morris, Gail and Howard _72 | Blaize | 2020-12-09 | CustomerVisit | Start hose- water not on at house | Entered into aACE | |
| Birdsall, Carrie _434 | Evan | 2020-12-09 | LowerWater | Set syphon with LWPS hose | Entered into aACE | |
| Morris, Gail and Howard _72 | Blaize | 2020-12-09 | CustomerVisit | Start hose- water not on at house | Entered into aACE | |
| Baldino, Sandra _26 | Blaize | 2020-12-14 | Heater | CLOSING UNUSED TICKET --SEE 1/15/20 WINTER WATCH TICKET Open up, inspect and install anti-rodent kit | Closed | |
| Morris, Gail and Howard _72 | Blaize | 2020-12-08 | CustomerVisit | Check tarp status, get hose on in pool if possible | Entered into aACE | |
| Birdsall, Carrie _434 | Evan | 2020-12-08 | CustomerVisit | Check water level | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Blaize | 2020-12-08 | CustomerVisit | Check closing conditions | Entered into aACE | |
| Donaher, Geraldine _472 | Evan | 2020-12-30 | ClosingVac | be sure pool is clean before installing cover | Open | |
| Divers, Ken _470 | Dennis | 2020-12-04 | ClosingTechEquip | Winterize equipment | Entered into aACE | |
| Caparo, Tina and Dan _142 | Evan | 2020-12-03 | ClosingVac | Close vac | Entered into aACE | |
| Vanhouten, David _124 | Evan | 2020-12-03 | ClosingPrepChems | Spin test, add appropriate winter plan chems | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Evan | 2020-12-03 | ClosingPrepChems | CLOSING DUPE/UNUSED TICKET - SEE CHEM TICKET ON 12/1 Spin test, add appropriate winter plan chems | Closed | |
| Caparo, Tina and Dan _142 | Evan | 2020-12-03 | ClosingPrepChems | Spin test, add appropriate winter plan chems | Entered into aACE | |
| Felsher, Jonathan _385 | Mike | 2020-12-10 | ClosingTechEquip | Entered into aACE | ||
| Butt, Laura _473 | Evan | 2020-12-02 | CustomerVisit | Clean+scrub pool with metal brush | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Billy | 2020-12-01 | ClosingVac | Close vac. | Entered into aACE | |
| Vanhouten, David _124 | Mike | 2020-12-03 | ClosingTechEquip | Winterize equipment (gate key under turtle) | Entered into aACE | |
| Vanhouten, David _124 | Dennis | 2020-12-03 | ClosingCover | closing prep Covering for Blaize (gate key under turtle) | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Billy | 2020-12-01 | ClosingPrepChems | LSI 40. | Entered into aACE | |
| Butt, Laura _473 | Select One | 2020-12-01 | ClosingCover | CLOSING UNUSED TICKET currently no cover, pool cleaned and recorded in other tickets, in contact with anchor about cover options | Closed | |
| Donaher, Geraldine _472 | Blaize | 2020-12-30 | ClosingCover | cover install | Entered into aACE | |
| Donaher, Geraldine _472 | Dennis | 2020-12-30 | ClosingTechEquip | Review closing, check equipment | Entered into aACE | |
| Anderson, Bryan _1 | Blaize | 2020-12-10 | ClosingCover | Install cover | Entered into aACE | |
| Anderson, Bryan _1 | Dennis | 2020-12-10 | ClosingTechEquip | Winterize equipment | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Billy | 2020-12-01 | ClosingCover | Close cover | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Mike | 2020-12-03 | ClosingTechEquip | Winterizing equipment | Entered into aACE | |
| Divers, Ken _470 | Dennis | 2020-12-04 | Covers | cover install | Entered into aACE | |
| Ridder, Kim _87 | Blaize | 2020-11-25 | ClosingLowerWater | Siphon set customer hose and vac hose | Entered into aACE | |
| Ridder, Kim _87 | Billy | 2020-11-25 | ClosingPrepChems | LSI 40 | Entered into aACE | |
| Ridder, Kim _87 | Blaize | 2020-11-25 | Covers | prep and install new replacement cover | Entered into aACE | |
| Ridder, Kim _87 | Select One | 2020-11-25 | ClosingCover | CLOSING UNUSED TICKET - SEE NOTES IN 'COVERS' TICKET | Closed | |
| Ridder, Kim _87 | Mike | 2020-11-25 | ClosingTechEquip | Entered into aACE | ||
| Morris, Gail and Howard _72 | Blaize | 2020-11-25 | Covers | replace tarp | Entered into aACE | |
| Glaubitz, Diana _446 | Billy | 2020-11-24 | CustomerVisit | Check tarp. Add water bag deck side. | Entered into aACE | |
| Szeftel, Ivan _17 | Dennis | 2020-11-24 | Covers | Change ground stakes to fin type and leave standard ones for install in deck | Entered into aACE | |
| Donaher, Geraldine _472 | Blaize | 2020-11-20 | Covers | Cover Measure, remove cover and perform double measure. Try to store cover on site, if possible, otherwise bring in. | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Billy | 2020-11-19 | ClosingLowerWater | Furnish Lwps pump and hose. Start pump under tarp. Lower level 2-3 inch. Return and relocate Lwps pump/hose atop tarp for winter. | Entered into aACE | |
| Arader, Chris _24 | Billy | 2020-11-19 | CustomerVisit | Hot tub Pump down Clean Refill Start up | Entered into aACE | |
| Detora, Gabrielle and David _129 | Evan | 2020-11-19 | CustomerVisit | Deliver and plug new extension cord for cover pump | Entered into aACE | |
| Stanton, Linda and Dave _95 | Blaize | 2020-11-19 | FilterElement | Install filter element that was cleaned/inspected at shop | Entered into aACE | |
| Wilson, Wendy _105 | Mike | 2020-11-19 | Repair | Cut out at rust stain, patch back and cover with a tile | Entered into aACE | |
| Rossello, Richard and Bonnie _90 | Blaize | 2020-11-19 | FilterElement | Install filter element that was cleaned/inspected at shop | Entered into aACE | |
| Caparo, Tina and Dan _142 | Dennis | 2020-11-23 | Automation | Check spa control, spa side switch | Entered into aACE | |
| Butt, Laura _473 | Select One | 2020-12-14 | Installations | CLOSING UNUSED TICKET - CUSTOMER ADVISES NOT INTERESTED IN THIS-------install blower | Closed | |
| Gregorchuk, Scott _3 | Blaize | 2020-11-19 | FilterElement | Install filter element after being cleaned/inspected at shop | Entered into aACE | |
| Morris, Gail and Howard _72 | Blaize | 2020-11-19 | Covers | has holes in tarp | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Billy | 2020-11-18 | ClosingPrepChems | LSI 45 | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Blaize | 2020-11-18 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Donaher, Geraldine _472 | Blaize | 2020-11-19 | Covers | customer reports "My pool cover seems to be slipping into the pool. Should we try and secure better? Or, will it be ok until new cover is installed?" | Entered into aACE | |
| Detora, Gabrielle and David _129 | Billy | 2020-11-18 | ClosingPrepChems | LSI 40 | Entered into aACE | |
| Detora, Gabrielle and David _129 | Evan | 2020-11-18 | ClosingVac | Leaf rake+hammerhead pool | Entered into aACE | |
| McCormick, Pat _447 | Mike | 2020-11-18 | Leak Detection | Phase 1: cut out deck at marked location to expose leaking pipe | Entered into aACE | |
| Costa, Gregory _354 | Dennis | 2020-11-24 | Automation | device not communicating | Entered into aACE | |
| Schmerling, Ariel _242 | Billy | 2020-11-24 | Covers | stuff sneaking in sides of cover (adjust pillows?) | Entered into aACE | |
| Janoch, Alex _162 | Mike | 2020-11-05 | Installations | install 520 cartridge filter and UV | Entered into aACE | |
| Dhingra, Anshul _448 | Blaize | 2020-11-17 | CustomerVisit | Insure cover pump is in correct location so that water does not pool on top | Entered into aACE | |
| Glaubitz, Diana _446 | Blaize | 2020-11-17 | Covers | Report Tarp cover has fallen in | Entered into aACE | |
| Gray, Allen _444 | Blaize | 2020-11-20 | Covers | cover measure | Entered into aACE | |
| Detora, Gabrielle and David _129 | Blaize | 2020-11-18 | ClosingTechEquip | (also turn off valves for two pipes in back corner near solar panels) | Entered into aACE | |
| Detora, Gabrielle and David _129 | Billy | 2020-11-18 | ClosingCover | Tarp cover stored in shed | Entered into aACE | |
| Singer, Mel _195 | Blaize | 2020-11-17 | CustomerVisit | pick up two old covers/tarps from property | Entered into aACE | |
| Brandau, Jim _432 | Dennis | 2020-11-18 | Repair | check GFCI - cover pump won't run | Entered into aACE | |
| Glaubitz, Diana _446 | Evan | 2020-11-16 | Covers | CLOSING UNUSED TICKET--------------- customer reports tarp has blown up and is sitting in pool | Closed | |
| Butt, Laura _473 | Mike | 2020-11-16 | ClosingTechEquip | Entered into aACE | ||
| Szeftel, Ivan _17 | Mike | 2020-11-17 | ClosingTechEquip | *******has dogs-pls ring doorbell first so he can get them inside****** | Entered into aACE | |
| Szeftel, Ivan _17 | Billy | 2020-11-18 | ClosingCover | *******has dogs-pls ring doorbell first so he can get them inside****** Close cover. | Entered into aACE | |
| Gray, Allen _444 | Dennis | 2020-11-04 | Closing | DUPLICATE, ALREADY ENTERED INTO aACE winterize pool house | Closed | |
| Brandau, Jim _432 | Jason | 2020-11-12 | CoverService | cover pump has stopped working | Entered into aACE | |
| Goldhill, Jonathan _364 | Billy | 2020-11-10 | ClosingPrepChems | Spin. Deliver cover. | Entered into aACE | |
| Caparo, Tina and Dan _142 | Dennis | 2020-11-09 | Leak Detection | Attempt to stop leak in light conduit below jbox at heater | Entered into aACE | |
| Arader, Chris _24 | Dennis | 2020-11-09 | CustomerVisit | Check report of ‘milky’ water in spa | Entered into aACE | |
| Turnbull, Mark _417 | Dennis | 2020-11-06 | LowerWater | CLOSED customer contacted I spoke with customer (phone) about water in bottom fountain pool, he is to cover it | Closed | |
| Caparo, Tina and Dan _142 | Dennis | 2020-11-06 | Turn Water OnOff | Dan asked me to start hose. He is to check level when he gets home this afternoon | Open | |
| Caparo, Tina and Dan _142 | Dennis | 2020-11-06 | Leak Detection | Report losing a lot of water. Dan called and I told him probably from light niche. | Entered into aACE | |
| Horstmann, Helen _422 | Mike | 2020-11-16 | ClosingLowerWater | 11/16/20- set pump on 2nd step over to French drain in yard. Pump, hose and cord lwps Need to return to set pump to lower water (pump to far side of pool into french drain system) 11/17- level only 1 in below tile, still running | Entered into aACE | |
| Whalen, Robert _109 | Select One | 2020-11-05 | ClosingLowerWater | CLOSING UNUSED TICKET - spoke with resident who says he will lower level and monitor himself---------- request from cust (renter) says gravity drain stopped working on Tuesday night and the hose is not connected to the pump and the pump is not plugged in. | Closed | |
| Rawls, Barbara _86 | Dennis | 2020-11-06 | Closing | Replace faulty cover pump | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Dennis | 2020-11-06 | Heater | Report "heater service" light on | Entered into aACE | |
| Wilson, Wendy _105 | Dennis | 2020-11-06 | ClosingLowerWater | 11/25 picked up, level will rise with precipitation My pump and cord set to lower water. Both for winterize and prep for rust stain remediation | Entered into aACE | |
| 1022 Spring Mill Rd (Spa), Hoffman _423 | Billy | 2020-11-05 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Gregorchuk, Scott _3 | Billy | 2020-11-05 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Penning, Russell _110 | Billy | 2020-11-05 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Penning, Russell _110 | Jason | 2020-11-05 | ClosingVac | Hammerhead vac prior to close | Entered into aACE | |
| Butt, Laura _473 | Dennis | 2020-11-16 | Covers | cover measure | Entered into aACE | |
| Butt, Laura _473 | Mike | 2020-11-16 | Installations | install VSF, blower, 420 cartridge filter | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Evan | 2020-11-04 | ClosingLowerWater | CLOSING DUPE TICKET--------------- Fill spa from pool | Closed | |
| Ryan, Deb and Bill _2 | Billy | 2020-11-04 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Donaher, Geraldine _472 | Dennis | 2020-11-10 | Covers | cover measure | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Evan | 2020-11-04 | ClosingLowerWater | Fill spa from pool | Entered into aACE | |
| Jacobs, Fred _440 | Billy | 2020-11-04 | ClosingPrepChems | LSI 50. | Entered into aACE | |
| Rubin, Meegan _91 | Jason | 2020-11-04 | ClosingVac | Hammerhead vac before close | Entered into aACE | |
| Ryan, David and Kelly _189 | Select One | 2020-11-04 | Closing | Pump down the pool to the proper level, remove our pump, pick up HER bucket of old supplies (leave the blue bucket). Cover shield pump and 100ft hose is ours | Pending | |
| Rubin, Meegan _91 | Mike | 2020-11-04 | ClosingLowerWater | Set syphon with lwps hose | Entered into aACE | |
| Rhodes, Matthew _463 | Dennis | 2020-11-04 | Lights | Check operation of landscape lights and replace waterproof in use GFCI cover same time | Entered into aACE | |
| Birdsall, Carrie _434 | Select One | 2020-11-04 | Leak Detection | Pending | ||
| Ryan, Deb and Bill _2 | Select One | Leak Detection | to be done in spring 2021 | Pending | ||
| Rubin, Meegan _91 | Billy | 2020-11-03 | ClosingPrepChems | LSI 50. | Entered into aACE | |
| Schneider, Amada _466 | Billy | 2020-11-03 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Wilson, Wendy _105 | Billy | 2020-11-03 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Whalen, Robert _109 | Billy | 2020-11-03 | ClosingPrepChems | Spin | Entered into aACE | |
| Whalen, Robert _109 | Billy | 2020-11-03 | ClosingVac | Vac heavy debris from pool. | Entered into aACE | |
| Baldino, Sandra _26 | Select One | 2020-10-28 | ClosingTechEquip | DUPLICATE | Closed | |
| Adamo, Jeff _453 | Mike | 2020-11-06 | Installations | 48 filter, 6 way | Entered into aACE | |
| Stanton, Linda and Dave _95 | Dennis | 2020-11-17 | ClosingTechEquip | winterize fresh water line | Entered into aACE | |
| Gray, William _372 | Blaize | 2020-11-02 | Covers | Remove cover and bring to shop for repairs | Entered into aACE | |
| Ryan, Deb and Bill _2 | Billy | 2020-11-04 | ClosingCover | Close cover. | Entered into aACE | |
| Ryan, Deb and Bill _2 | Blaize | 2020-11-05 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Bagga, Khushi _420 | Select One | 2020-10-29 | ClosingTechEquip | CLOSING UNUSED TICKET-------------winterize spa | Closed | |
| Schneider, Amada _466 | Dennis | 2020-12-01 | ClosingTechEquip | winterize spa | Entered into aACE | |
| Stanton, Linda and Dave _95 | Mike | 2020-11-17 | ClosingTechEquip | winterize spa | Entered into aACE | |
| Bloczynski, Nigeria _459 | Mike | 2020-11-24 | ClosingTechEquip | winterize spa, measure overflow basin and take pictures to design cover | Entered into aACE | |
| Baldino, Sandra _26 | Select One | 2020-10-29 | ClosingTechEquip | CLOSING UNUSED TICKET---------winterize spa | Closed | |
| Arader, Chris _24 | Dennis | 2020-12-15 | ClosingTechEquip | winterize spa--- gate code 2001 | Entered into aACE | |
| Vinnicombe, Herb _251 | Billy | 2020-10-28 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Baldino, Sandra _26 | Billy | 2020-10-28 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Gray, Allen _444 | Dennis | 2020-11-04 | Closing | winterize pool house | Entered into aACE | |
| Goldfarb, Stanley _47 | Mike | 2020-11-03 | ClosingTechEquip | winterize fill line with DJM | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Dennis | 2020-10-28 | Closing | winterize fresh water | Entered into aACE | |
| Camp, William and Melanie _31 | Billy | 2020-10-28 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Vinnicombe, Herb _251 | Blaize | 2020-10-28 | ClosingLowerWater | Siphon set HO hose | Entered into aACE | |
| Hollander, Dave and Alexis _52 | Billy | 2020-10-28 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Cox, Chris _148 | Billy | 2020-10-28 | ClosingPrepChems | Spin. | Entered into aACE | |
| Eisner, Evan and Lyn _127 | Billy | 2020-10-28 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Eisner, Evan and Lyn _127 | Dennis | 2020-10-28 | Closing | winterizing pool house, | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Dennis | 2020-11-02 | ClosingTechEquip | winterize pool and spa | Entered into aACE | |
| Schneider, Amada _466 | Mike | 2020-11-04 | ClosingTechEquip | close pool, leave spa open | Entered into aACE | |
| Schneider, Amada _466 | Billy | 2020-11-02 | ClosingCover | close pool, leave spa open | Entered into aACE | |
| Polidori, John _341 | Mike | 2020-11-03 | Closing | fresh water winterize pool house with DJM take two gallons antifreeze | Entered into aACE | |
| Conway, Ottilie _121 | Billy | 2020-10-27 | ClosingPrepChems | Spin. | Entered into aACE | |
| O'Connor-Eicke, Kathleen _176 | Billy | 2020-10-27 | ClosingPrepChems | Spin | Entered into aACE | |
| Nally, Allison _74 | Blaize | 2020-10-27 | ClosingLowerWater | Siphon set, customers waste hose | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Blaize | 2020-10-27 | ClosingLowerWater | Siphon set HO hose | Entered into aACE | |
| Nally, Allison _74 | Billy | 2020-10-27 | ClosingPrepChems | LSI 50. | Entered into aACE | |
| Horstmann, Helen _422 | Mike | 2020-10-27 | ClosingTechEquip | (mesh cover in garage) | Entered into aACE | |
| Herman, Nadine _438 | Jason | 2020-10-27 | ClosingVac | Hammerhead vac prior to close | Entered into aACE | |
| Goodman, Maryclaire _49 | Jason | 2020-10-27 | ClosingVac | Hammerhead vac prior to close | Entered into aACE | |
| Danoff, David _244 | Billy | 2020-10-27 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Rubin, Meegan _91 | Tracie | 2020-10-27 | Turn Water OnOff | Raise water level | Entered into aACE | |
| Janoch, Alex _162 | Mike | 2020-11-05 | Installations | DUPLICATE CLOSED install 520 cartridge filter and UV | Closed | |
| Savett, Sherrie _368 | Blaize | 2020-10-27 | ClosingLowerWater | Siphon set HO hose | Entered into aACE | |
| Rubin, Meegan _91 | Dennis | 2020-10-27 | Repair | Report pump leaking | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Billy | 2020-10-27 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Herman, Nadine _438 | Blaize | 2020-10-27 | ClosingLowerWater | Siphon set HO hose | Entered into aACE | |
| Goodman, Maryclaire _49 | Evan | 2020-10-26 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Herman, Nadine _438 | Evan | 2020-10-26 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Horstmann, Helen _422 | Evan | 2020-10-26 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Savett, Sherrie _368 | Evan | 2020-10-26 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Otero, Leigh Anne and Al _106 | Evan | 2020-10-26 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Scott, Tracy _18 | Dennis | 2020-10-26 | Installations | PART OF GFCI INSTALL FOR PROWLER Prep visit to deliver items needed | Entered into aACE | |
| Caparo, Tina and Dan _142 | Dennis | 2020-10-26 | CustomerVisit | Report lights don’t respond properly to auto control, confirmed. | Entered into aACE | |
| Schmerling, Ariel _242 | Evan | 2020-10-26 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Danoff, David _244 | Blaize | 2020-10-27 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Danoff, David _244 | Billy | 2020-10-27 | ClosingCover | cover in garage - deliver black hose | Entered into aACE | |
| Aichenbaum, Ruth _22 | Dennis | 2020-10-24 | CustomerVisit | Courtesy stop to check conditions left at closing led to customer contact | Entered into aACE | |
| Edelman, Jon _40 | Dennis | 2020-10-24 | Closing | Message from Jon Edelman “Several of the attachments for the pool cover have come off so the anchors need to be adjusted and the cover reattached. Also the submersible pump was left in the spa and needs to be moved to the second step of the main pool. Please have someone stop by to address these issues.” | Entered into aACE | |
| Bradbeer, Carol _29 | Dennis | 2020-10-24 | CustomerVisit | Review conditions found at closing | Entered into aACE | |
| Anderson, Bryan _1 | Billy | 2020-10-23 | CustomerVisit | Service pool, Review Cartridge Clean Procedure, Clean filters, Remove all chems and various materials, tools from pool area. LSI 70. Add B22. | Entered into aACE | |
| Scott, Tracy _18 | Mike | 2020-10-26 | Installations | cut trench, run conduit and place GFCI outlet with waterproof cover for Prowler. Place along sidewalk/steps at edge below stones and to terminate with box on standing conduit beside pole type landscape light, bottom of steps | Entered into aACE | |
| Scott, Tracy _18 | Mike | 2020-10-23 | Installations | Install step three with DJM. Finish plumbing including salt cell, anode and check valve. Finish panel wiring and basic programming. There is to be a hardwire line for WiFi. | Entered into aACE | |
| Costa, Kathy _147 | Dennis | 2020-10-22 | Cleaner | on 9/18, BG pulled cleaner. DM to inspect at Apple bench. | Pending | |
| Divers, Ken _470 | Blaize | 2020-10-23 | Covers | cover measure | Entered into aACE | |
| Pentair, Warranty _258 | Dennis | 2020-10-22 | PentairWarranty | Eric Schreiber, 1298 Cherry Lane, Blue Bell 19422 Report heater doesn’t stay on | Entered into aACE | |
| O'Neill, Mary _359 | Billy | 2020-10-22 | ClosingPrepChems | H. O. Request. LSI 50. Winter chems. | Entered into aACE | |
| Scott, Tracy _18 | Blaize | 2020-10-22 | ClosingLowerWater | Pump, hose, cord all ours | Entered into aACE | |
| McCormick, Pat _447 | Dennis | 2020-10-22 | CustomerVisit | Follow up to receiving leak detection report | Closed | |
| Goldstein, Judi _157 | Blaize | 2020-10-22 | Closing | No. Need to replace spa cover with the winter one, They are eliminating the spa and replacing deck | Closed | |
| Bari, Jon _27 | Dennis | 2020-11-10 | Closing | Pool House Winterizing requested first week of November. There is a description of procedure in Word. | Entered into aACE | |
| Dhingra, Anshul _448 | Dennis | 2020-10-19 | ClosingLowerWater | Follow up visit to check water level and cover pump operation after rain, may have to lower pool level. Report that water gathers in one end | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Evan | 2020-10-26 | ClosingCover | Close cover. | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Blaize | 2020-10-27 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Anderson, Bryan _1 | Billy | 2020-10-21 | CustomerVisit | LSI 70 | Entered into aACE | |
| Bagga, Jesse _25 | Evan | 2020-10-21 | CustomerVisit | Deliver new cover pump, new extension cord, and new garden hose. | Entered into aACE | |
| Famiglio, James _346 | Billy | 2020-10-21 | ClosingPrepChems | LSI 50. | Entered into aACE | |
| Mayer, Ken _250 | Select One | 2020-10-21 | Repair | About 6 anchors to replace or missing (extractions) | Pending | |
| Mayer, Ken _250 | Blaize | 2020-10-21 | Repair | replace fnsp bleeder valve, clean filter same time | Pending | |
| Matthews, John _395 | Evan | 2020-10-21 | ClosingPrepChems | Add closing chems | Entered into aACE | |
| Matthews, John _395 | Blaize | 2020-10-21 | ClosingLowerWater | Siphon set HO hose | Entered into aACE | |
| Stanton, Linda and Dave _95 | Evan | 2020-10-21 | ClosingPrepChems | Add closing Chems | Entered into aACE | |
| Stanton, Linda and Dave _95 | Mike | 2020-10-21 | ClosingLowerWater | Set syphon with Ho hose | Entered into aACE | |
| Stanton, Linda and Dave _95 | Blaize | 2020-10-21 | ClosingTechEquip | Winterize Pool only | Entered into aACE | |
| Katz, Sheila _58 | Blaize | 2020-10-21 | ClosingLowerWater | Siphon set, customer hose (gets added to the coil of hose already there at back of house) | Entered into aACE | |
| Janoch, Alex _162 | Select One | 2020-10-26 | Choose One | CLOSING DUPE/UNUSED TICKET----------- UV and filter | Closed | |
| Housman, Henry _53 | Dennis | 2020-11-17 | Choose One | Updated 11/17, reassigned to DJM new filter, customer contact 10/22/2020 "want to wait till spring, March" Offer financing option to get work done now | Pending | |
| Ryan, David and Kelly _189 | Blaize | 2020-10-21 | ClosingLowerWater | Cover shield pump and 100ft hose is ours. Electrical cord and short black hose is customers. Cord was hanging up in closet/hose in bin by equipment NOTE: check spa level may need to be lowered some more | Entered into aACE | |
| Philbin, Colleen _83 | Mike | 2020-10-21 | ClosingLowerWater | Set syphon with Ho hose and vac head | Entered into aACE | |
| Philbin, Colleen _83 | Jason | 2020-10-21 | ClosingVac | Hammerhead vac prior to close | Entered into aACE | |
| Morrione, Frani _171 | Select One | 2020-10-26 | Choose One | permanently remove dive board, patch deck and install railing on steps | Pending | |
| Dhingra, Anshul _448 | Evan | 2020-10-21 | ClosingLowerWater | CLOSING UNUSED TICKET-------------lower water, check pump | Closed | |
| Bagga, Jesse _25 | Select One | 2020-10-26 | Choose One | RECORDED IN ANOTHER TICKET new cover pump | Closed | |
| Ford, Anne and David _125 | Dennis | 2020-11-18 | PentairWarranty | UV possible warranty issue. Troubleshoot | Entered into aACE | |
| Jovinelly, Catherine _215 | Blaize | 2020-10-23 | Closing | clean filter | Entered into aACE | |
| Kroungold, Sam _356 | Jason | 2020-10-21 | ClosingLowerWater | lower water and clean the cover | Entered into aACE | |
| Gooray, Roshan _465 | Blaize | 2020-11-02 | Covers | Deliver new cover | Entered into aACE | |
| Oak Ridge Resort, _365 | Mike | 2020-10-26 | Choose One | Bryan and Mike | Pending | |
| Caparo, Tina and Dan _142 | Mike | 2020-10-26 | Lights | Light installation with DJM, unable to complete. See findings | Entered into aACE | |
| Roche, Tim _462 | Mike | 2020-10-20 | ClosingLowerWater | Set syphon with lwps hose 11/17 siphon hose picked up | Entered into aACE | |
| Bradbeer, Carol _29 | Blaize | 2020-10-20 | ClosingLowerWater | Siphon set, customer hose, nozzle left on diving board 10/21- put HO hose back per client request, set new siphon with LWPS hose | Entered into aACE | |
| Katz, Sheila _58 | Billy | 2020-10-20 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Savett, Sherrie _368 | Billy | 2020-10-20 | CustomerVisit | Prep chems. Close cover. | Entered into aACE | |
| Savett, Sherrie _368 | Tracie | 2020-10-20 | Turn Water OnOff | Raise water level | Entered into aACE | |
| Moyer, Stephen _331 | Billy | 2020-10-20 | ClosingPrepChems | Spin. | Entered into aACE | |
| Rubin, Meegan _91 | Tracie | 2020-10-20 | Turn Water OnOff | Raise water level | Entered into aACE | |
| Yirenkyi, Naa _208 | Billy | 2020-10-20 | Choose One | Spin | Entered into aACE | |
| Gregorchuk, Scott _3 | Tracie | 2020-10-20 | Turn Water OnOff | Raise water level | Entered into aACE | |
| Janoch, Alex _162 | Billy | 2020-10-20 | CustomerVisit | CLOSING THIS TICKET AS IT WAS ALREADY NOTED ON THE ClosingTechEquip TICKET Assist Tech Close. | Closed | |
| Goldhill, Jonathan _364 | Blaize | 2020-10-19 | CoverService | Clean cover | Entered into aACE | |
| Roche, Tim _462 | Billy | 2020-10-19 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Bradbeer, Carol _29 | Billy | 2020-10-19 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Ryan, David and Kelly _189 | Billy | 2020-10-19 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| O'Grady, Meg _78 | Billy | 2020-10-19 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Janoch, Alex _162 | Billy | 2020-10-19 | ClosingPrepChems | Spin. | Entered into aACE | |
| Cox, Chris _148 | Mike | 2020-10-19 | Lights | light out of niche - possible use of ring clamp. With DJM? | Pending | |
| Gray, Allen _444 | Evan | 2020-10-19 | ClosingLowerWater | syphon was set but not sure it worked. Use pump and hose while there. Filter element needs to be cleaned and inspected | Entered into aACE | |
| Wilson, Wendy _105 | Dennis | 2020-10-19 | Repair | rust issue in deep end | Entered into aACE | |
| Wilson, Wendy _105 | Dennis | 2020-11-06 | Lights | new light and switch, instead of replace we have a glare guard that should fit. | Entered into aACE | |
| Pentair, Warranty _258 | Mike | 2020-11-25 | Automation | Part is in, Kevin Morrissey - Intelliconnect relay | Entered into aACE | |
| Rhodes, Matthew _463 | Dennis | 2020-10-24 | CustomerVisit | check breaker? his mushroom lights around pool are not working | Entered into aACE | |
| Stern, Marilyn & Jerry _200 | Mike | 2020-10-28 | ClosingTechEquip | first job of day, winterize solar, with DJM and BZ to review process | Entered into aACE | |
| Danoff, David _244 | Select One | 2020-10-19 | Repair | CLOSING UNUSED TICKET ----THIS WAS INCLUDED ON THE CLOSING TICKET---------- 25 ft black garden hose | Closed | |
| Felsher, Jonathan _385 | Mike | 2020-10-19 | Heater | Entered into aACE | ||
| Overbrook Golf Club, _437 | Mike | 2020-10-29 | Installations | Install 2 way valve, supergizmo add pump protector | Entered into aACE | |
| Jacoby, Vail _55 | Dennis | 2020-10-15 | ClosingTechEquip | Winterize equipment and cover pool | Entered into aACE | |
| Scott, Tracy _18 | Dennis | 2020-10-13 | Installations | Cartridge filter, UV, Mastertemp, intellicenter, new return valves | Entered into aACE | |
| Janoch, Alex _162 | Billy | 2020-10-19 | ClosingCover | (cover in pool house shed) | Entered into aACE | |
| Janoch, Alex _162 | Blaize | 2020-10-20 | ClosingTechEquip | (cover in pool house shed) | Entered into aACE | |
| Horstmann, Helen _422 | Billy | 2020-10-19 | ClosingCover | (mesh cover in garage) | Entered into aACE | |
| Overbrook Golf Club, _437 | Mike | 2020-10-16 | ClosingLowerWater | Set pump to lower water hose and pump mikes cord is clubs. 10/29 - reset pump in pool as someone removed it and water was not low enough-added clubs black hose to put water directly into pit due to leaves clogging up deck drain . Pump and red hose mikes black hose and cord is clubs | Entered into aACE | |
| Overbrook Golf Club, _437 | Mike | 2020-10-16 | Leak Detection | Pressure test baby pool | Entered into aACE | |
| Bruno, Sandy _469 | Blaize | 2020-10-16 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Santoro, Michele _435 | Blaize | 2020-10-16 | CustomerVisit | Check status of cover pump | Entered into aACE | |
| Gray, Allen _444 | Billy | 2020-10-15 | ClosingPrepChems | Spin. | Entered into aACE | |
| Philbin, Colleen _83 | Billy | 2020-10-15 | ClosingPrepChems | Spin | Entered into aACE | |
| Yirenkyi, Naa _208 | Billy | 2020-10-20 | ClosingCover | Close cover | Entered into aACE | |
| Yirenkyi, Naa _208 | Mike | 2020-10-20 | ClosingTechEquip | Entered into aACE | ||
| Jacoby, Vail _55 | Dennis | 2020-10-15 | ClosingLowerWater | Set pump on step and hose through yard down to fence. Pump and hose DJM | Entered into aACE | |
| Stirling, Fraser _416 | Dennis | 2020-10-15 | ClosingLowerWater | I secured syphon set by someone else | Entered into aACE | |
| Lasseter, Jarkeer _133 | Billy | 2020-10-15 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| O'Neill, Mary _359 | Select One | 2020-10-19 | ClosingCover | CLOSING UNUSED TICKET - all info on closing equipment ticket | Closed | |
| O'Neill, Mary _359 | Blaize | 2020-10-22 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Katz, Sheila _58 | Billy | 2020-10-20 | ClosingCover | Close cover | Entered into aACE | |
| Katz, Sheila _58 | Mike | 2020-10-21 | ClosingTechEquip | Entered into aACE | ||
| Mayson, Dane and Michelle _167 | Billy | 2020-10-15 | ClosingPrepChems | Spin. | Entered into aACE | |
| Morano, Tom _259 | Billy | 2020-10-15 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Bagga, Jesse _25 | Jason | 2020-10-15 | ClosingVac | Close vac HH | Entered into aACE | |
| Bagga, Jesse _25 | Billy | 2020-10-15 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Werner, Nicole _219 | Billy | 2020-10-14 | ClosingPrepChems | Spin. | Entered into aACE | |
| D'Orazio, Anthony and Amy _39 | Billy | 2020-10-14 | ClosingPrepChems | LSI 50. | Entered into aACE | |
| Ford, Anne and David _125 | Billy | 2020-10-14 | Choose One | LSI 50. | Entered into aACE | |
| Ford, Anne and David _125 | Blaize | 2020-10-14 | ClosingLowerWater | Siphon set HO hose | Entered into aACE | |
| Rossello, Richard and Bonnie _90 | Evan | 2020-10-14 | ClosingLowerWater | Set syphon with HO hose Clean and re-install grids | Entered into aACE | |
| Jacoby, Vail _55 | Billy | 2020-10-14 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Stirling, Fraser _416 | Billy | 2020-10-14 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Mayer, Ken _250 | Billy | 2020-10-14 | ClosingPrepChems | Spin | Entered into aACE | |
| Mayer, Ken _250 | Blaize | 2020-10-14 | Choose One | Prep pool | Entered into aACE | |
| Scott, Tracy _18 | Dennis | 2020-10-14 | Installations | Installation step two, step three ticket created | Entered into aACE | |
| Alles, Steve _23 | Blaize | 2020-10-14 | ClosingLowerWater | Set siphon with HO hose | Entered into aACE | |
| Alles, Steve _23 | Billy | 2020-10-14 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Kandikonda, Pranathi _450 | Evan | 2020-10-14 | ClosingLowerWater | Set syphon with HO hose | Entered into aACE | |
| Wilson, Wendy _105 | Dennis | 2020-10-14 | Repair | Report salt cell not working | Entered into aACE | |
| D'Orazio, Anthony and Amy _39 | Blaize | 2020-10-13 | Covers | Patch cover | Entered into aACE | |
| Goldhill, Jonathan _364 | Select One | 2020-11-09 | ClosingCover | CLOSING UNUSED TICKET | Closed | |
| Wilson, Wendy _105 | Billy | 2020-11-03 | ClosingCover | Close cover | Entered into aACE | |
| Kandikonda, Pranathi _450 | Billy | 2020-10-13 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| Singer, Mel _195 | Billy | 2020-10-13 | CustomerVisit | Pick up old Tarp, haul off site. | Entered into aACE | |
| Carp, Kate and Ned _143 | Billy | 2020-10-13 | ClosingPrepChems | Spin. | Entered into aACE | |
| Reyle, Jamie _117 | Billy | 2020-10-13 | ClosingPrepChems | H. O. Request winter chems. LSI 50. | Entered into aACE | |
| Scott, Tracy _18 | Dennis | 2020-10-13 | Installations | CLOSING THIS DUPE TICKET-----DISCOVERED THIS OPEN TICKET AS DUPLICATE----- Cartridge filter, UV, Mastertemp, intellicenter, new return valves | Closed | |
| Rossello, Richard and Bonnie _90 | Billy | 2020-10-13 | ClosingPrepChems | LSI 50 | Entered into aACE | |
| O'Connor-Eicke, Kathleen _176 | Billy | 2020-10-27 | ClosingCover | Close cover | Entered into aACE | |
| O'Connor-Eicke, Kathleen _176 | Blaize | 2020-10-27 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Ford, Anne and David _125 | Tracie | 2020-10-09 | Turn Water OnOff | Raise water level | Entered into aACE | |
| Brautigan, Levi _377 | Billy | 2020-10-08 | ClosingPrepChems | LSI 55. | Entered into aACE | |
| Gordon, Gary _388 | Blaize | 2020-10-08 | ClosingLowerWater | Siphon set HO hose | Entered into aACE | |
| Chulik, Steve and Michel _128 | Blaize | 2020-10-08 | ClosingLowerWater | Siphon set HO hose | Entered into aACE | |
| Gordon, Gary _388 | Mike | 2020-10-09 | ClosingTechEquip | Entered into aACE | ||
| Chulik, Steve and Michel _128 | Billy | 2020-10-08 | ClosingPrepChems | LSI55 | Entered into aACE | |
| Rubin, Meegan _91 | Billy | 2020-11-03 | ClosingCover | Close cover. | Entered into aACE | |
| Gordon, Gary _388 | Blaize | 2020-10-08 | ClosingCover | Prep Pool | Entered into aACE | |
| Gordon, Gary _388 | Billy | 2020-10-08 | ClosingPrepChems | LSI55 | Entered into aACE | |
| Schafer, Jon _92 | Billy | 2020-10-08 | ClosingPrepChems | LSI55 | Entered into aACE | |
| Vellios, Taeson _101 | Billy | 2020-10-08 | ClosingPrepChems | LSI55 | Entered into aACE | |
| Ficchi, Donna _386 | Billy | 2020-10-08 | ClosingPrepChems | LSI55 | Entered into aACE | |
| 1125 Bryn Lawn Rd, Hoffman/Slane _10 | Evan | 2020-10-08 | ClosingLowerWater | Set syphon with HO hose | Entered into aACE | |
| Edelman, Jon _40 | Billy | 2020-10-08 | ClosingPrepChems | LSI55 | Entered into aACE | |
| 1125 Bryn Lawn Rd, Hoffman/Slane _10 | Evan | 2020-10-08 | ClosingTechEquip | Entered into aACE | ||
| 1125 Bryn Lawn Rd, Hoffman/Slane _10 | Jason | 2020-10-08 | ClosingVac | Leaf clean up prior to close | Entered into aACE | |
| Vetkina, Inga _103 | Billy | 2020-10-07 | ClosingPrepChems | LSI55 | Entered into aACE | |
| Figures, Bill and Julie _44 | Billy | 2020-10-07 | ClosingPrepChems | LSI55 | Entered into aACE | |
| Rhodes, Matthew _463 | Jason | 2020-10-07 | ClosingLowerWater | Set siphon with HO hose (when you return to remove siphon, he says the black mushroom lights around his pool are out, could they be connected to the breaker for the equipment that was turned off, please check) | Entered into aACE | |
| Aydt, Karen _369 | Billy | 2020-10-07 | ClosingPrepChems | Spin | Entered into aACE | |
| Roche, Tim _462 | Jason | 2020-10-07 | ClosingPrepChems | Deliver 45 lbs. Borate | Entered into aACE | |
| Earle, Jack _383 | Billy | 2020-10-07 | ClosingPrepChems | Spin | Entered into aACE | |
| McCarver, Anne _67 | Jason | 2020-10-07 | Follow up | Install new B/W hose | Entered into aACE | |
| Goodman, Maryclaire _49 | Jason | 2020-10-26 | ClosingCover | (cover in garage loft with winter bucket) | Entered into aACE | |
| Goodman, Maryclaire _49 | Blaize | 2020-10-27 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Gallagher, Michael _468 | Evan | 2020-11-18 | ClosingLowerWater | Set syphon with home owners hose (10/21 customer already pulled since it was flooding his neighbor's yard. please call Mr Gallagher when you are on the way (215) 280-5161 so he can come out and help with placement of the hose) | Entered into aACE | |
| Jacobson, Amy _441 | Billy | 2020-10-07 | ClosingPrepChems | LSI55 | Entered into aACE | |
| Bruno, Sandy _469 | Jason | 2020-10-07 | ClosingPrepChems | Add 45 lbs. borate | Entered into aACE | |
| Polidori, John _341 | Billy | 2020-10-07 | ClosingPrepChems | LSI55 | Entered into aACE | |
| Pahys, Jenny _427 | Billy | 2020-10-07 | ClosingPrepChems | LSI55 | Entered into aACE | |
| Danoff, David _244 | Tracie | 2020-10-14 | CustomerVisit | Replace backwash hose | Entered into aACE | |
| Milton, Christian _398 | Billy | 2020-10-07 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Fath, Kristen _212 | Evan | 2020-10-07 | ClosingLowerWater | CLOSING DUPE TICKET | Closed | |
| Fath, Kristen _212 | Evan | 2020-10-07 | ClosingLowerWater | Set syphon with HO hose | Entered into aACE | |
| Brandau, Jim _432 | Jason | 2020-10-07 | Choose One | Move cover pump extension cord from house to equipment | Entered into aACE | |
| Lurio, Margaret _351 | Billy | 2020-10-07 | CustomerVisit | Deliver and install extension cord. | Entered into aACE | |
| Caparo, Tina and Dan _142 | Dennis | 2020-10-07 | Heater | Replace wiring and PC board damaged by rodents | Entered into aACE | |
| Singer, Mel _195 | Select One | 2020-10-02 | ClosingLowerWater | CLOSING UNUSED TICKET----------------Follow up visit to check water level and cover pump operation after rain, may have to lower pool level | Closed | |
| Dhingra, Anshul _448 | Dennis | 2020-10-19 | ClosingLowerWater | Follow up visit to check water level and cover pump operation after rain, may have to lower pool level. Report that water gathers in one end | Entered into aACE | |
| Sparango, Ben _414 | Billy | 2020-10-06 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Brown, Barry _140 | Billy | 2020-10-06 | ClosingPrepChems | Spin | Entered into aACE | |
| Shaw, Anita _193 | Billy | 2020-10-06 | ClosingPrepChems | Spin | Entered into aACE | |
| Fath, Kristen _212 | Billy | 2020-10-06 | ClosingPrepChems | Spin. | Entered into aACE | |
| Roche, Tim _462 | Billy | 2020-10-19 | ClosingCover | Close cover. | Entered into aACE | |
| Roche, Tim _462 | Blaize | 2020-10-20 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Fath, Kristen _212 | Blaize | 2020-10-06 | ClosingCover | Prep pool | Entered into aACE | |
| Philbin, Colleen _83 | Billy | 2020-10-15 | ClosingCover | cover in garage with winter bucket | Entered into aACE | |
| DeNicola, Michael _433 | Billy | 2020-10-06 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Burton, Mike _141 | Billy | 2020-10-06 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Hameed, Burhan _50 | Billy | 2020-10-06 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Mayer, Ken _250 | Dennis | 2020-10-15 | ClosingTechEquip | Winterize equipment | Entered into aACE | |
| Stirling, Fraser _416 | Blaize | 2020-10-14 | ClosingCover | Prep pool | Entered into aACE | |
| Stirling, Fraser _416 | Dennis | 2020-10-15 | ClosingTechEquip | Winterize equipment and cover pool | Entered into aACE | |
| Rossello, Richard and Bonnie _90 | Billy | 2020-10-13 | ClosingCover | Close cover. | Entered into aACE | |
| Rossello, Richard and Bonnie _90 | Mike | 2020-10-14 | ClosingTechEquip | Entered into aACE | ||
| Faust, John _384 | Billy | 2020-10-06 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Morris, Gail and Howard _72 | Jason | 2020-10-06 | CustomerVisit | Deliver cover pump, extension cord, hose, and set up | Entered into aACE | |
| Hallwoods, Caroline _344 | Billy | 2020-10-06 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Savett, Sherrie _368 | Tracie | 2020-10-06 | Turn Water OnOff | Raise water level | Entered into aACE | |
| 1125 Bryn Lawn Rd, Hoffman/Slane _10 | Billy | 2020-10-05 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Brandau, Jim _432 | Billy | 2020-10-05 | ClosingPrepChems | LSI 55. From close cover ticket add. Work: Water clear, no green. New solid cover still in box in H. O. Garage. No hardware attached but in separate box #2. Discussed w/BA. Un crate cover, re fold fan style and placed at shallow end. Anchors raised. Cleaner pulled prior to arrival, stored at equip area by others. H. O. Keeps key to gate under flower pot to right of gate. Wish we knew that back in June😳 LSI 55 achieved. See prep chem tkt. | Entered into aACE | |
| Adamo, Jeff _453 | Blaize | 2020-10-05 | Covers | Cover installation | Entered into aACE | |
| Cozen, Stephen _380 | Billy | 2020-10-05 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Ridder, Kim _87 | Blaize | 2020-10-05 | Covers | CoverMeasure | Entered into aACE | |
| Bruno, Sandy _469 | Blaize | 2020-10-05 | Covers | Cover measure | Entered into aACE | |
| Bruno, Sandy _469 | Billy | 2020-10-05 | ClosingPrepChems | LSI 55. H. H. | Entered into aACE | |
| Brown, Leslie _213 | Tracie | 2020-10-05 | Installations | 60 grid | Entered into aACE | |
| Dhingra, Anshul _448 | Billy | 2020-10-05 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Grieco, Lynn _159 | Select One | 2020-10-05 | ClosingCover | CLOSING UNUSED TICKET | Closed | |
| Grieco, Lynn _159 | Blaize | 2020-10-05 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Adamo, Jeff _453 | Dennis | 2020-10-05 | ClosingTechEquip | winterize equipment, new cover being installed | Entered into aACE | |
| Bruno, Sandy _469 | Mike | 2020-10-05 | Opening | Entered into aACE | ||
| Bruno, Sandy _469 | Mike | 2020-10-05 | Installations | vsf install, 48 in fns plus, 6 way | Entered into aACE | |
| Singer, Mel _195 | Evan | 2020-10-03 | ClosingVac | Hammerhead vac | Entered into aACE | |
| Singer, Mel _195 | Billy | 2020-10-03 | ClosingPrepChems | LSI55 | Entered into aACE | |
| Costa, Kathy _147 | Billy | 2020-10-03 | Turn Water OnOff | H. O. Called in saying water was way too low. Investigate. | Entered into aACE | |
| Singer, Mel _195 | Billy | 2020-10-02 | CustomerVisit | Deliver and spread cover | Entered into aACE | |
| Scott, Tracy _18 | Billy | 2020-10-02 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Buzzell, David _378 | Billy | 2020-10-02 | ClosingPrepChems | Chem test only | Entered into aACE | |
| Shaw, Anita _193 | Dennis | 2020-10-02 | CustomerVisit | evaluate the grout & caulk | Entered into aACE | |
| Courtney, Mike _367 | Billy | 2020-10-02 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Naldzin, Lauren and Matt _175 | Billy | 2020-10-02 | ClosingPrepChems | Spin. | Entered into aACE | |
| Doghramji, Rose Marie _4 | Billy | 2020-10-02 | ClosingPrepChems | LSI 55. | Entered into aACE | |
| Mayson, Dane and Michelle _167 | Billy | 2020-10-15 | ClosingCover | Close cover. | Entered into aACE | |
| Mayson, Dane and Michelle _167 | Blaize | 2020-10-15 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Gomes, Marvin _387 | Mike | 2020-10-02 | ClosingLowerWater | Set syphon with Ho hose( call before you go- dog and gate ) 267-246-6043 | Entered into aACE | |
| Lawlor, John _357 | Billy | 2020-10-01 | ClosingPrepChems | LSI55 | Entered into aACE | |
| Prehatny, John _405 | Billy | 2020-10-01 | ClosingPrepChems | Spin | Entered into aACE | |
| Raynes, Arthur _252 | Billy | 2020-10-01 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Rubens, Alan and Joanne _187 | Billy | 2020-10-01 | ClosingPrepChems | Spin | Entered into aACE | |
| Guinan (Paoli), Steve _424 | Billy | 2020-10-01 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Thomas, Natasha _99 | Billy | 2020-10-01 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Meth, Don _70 | Billy | 2020-10-01 | ClosingPrepChems | LSI 55. | Entered into aACE | |
| Raynes, Arthur _252 | Mike | 2020-10-07 | ClosingLowerWater | Set syphon with Ho hose | Entered into aACE | |
| Dhingra, Anshul _448 | Dennis | 2020-10-01 | Covers | Cover delivery | Entered into aACE | |
| Kandikonda, Pranathi _450 | Billy | 2020-10-13 | ClosingCover | Close cover. | Entered into aACE | |
| Kandikonda, Pranathi _450 | Mike | 2020-10-14 | ClosingTechEquip | Entered into aACE | ||
| Janas, Kathy _254 | Mike | 2020-10-01 | ClosingLowerWater | Set syphon with Ho hose ( should wrap up when Faust is closed) 10/6 EZ wrapped up syphon. hose is by equipment area. Water down about 8 inches below tile. | Entered into aACE | |
| Dhingra, Anshul _448 | Dennis | 2020-10-05 | Covers | Cover install, cover on site, hardware at shop | Entered into aACE | |
| Overbrook Golf Club, _437 | Select One | 2020-10-16 | ClosingTechEquip | winterize only, no cover | Entered into aACE | |
| Roche, Tim _462 | Dennis | 2020-10-01 | CustomerVisit | Review equipment | Entered into aACE | |
| Thomas, Natasha _99 | Blaize | 2020-10-01 | ClosingLowerWater | Siphon set, HO hose | Entered into aACE | |
| Serletti, Bonnie _93 | Select One | 2020-12-07 | Closing | NOT USED | Closed | |
| Serletti, Bonnie _93 | Mike | 2020-10-14 | ClosingTechEquip | customer wants to keep hot tub open | Entered into aACE | |
| Retig, Joyce _231 | Billy | 2020-09-30 | ClosingPrepChems | Spin | Entered into aACE | |
| Bari, Jon _27 | Billy | 2020-09-30 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Haller, Anthony _389 | Billy | 2020-09-30 | Choose One | LSI 55 | Entered into aACE | |
| Antar, Elie _375 | Billy | 2020-09-30 | ClosingPrepChems | Spin | Entered into aACE | |
| Edelman, Jon _40 | Tracie | 2020-09-30 | Repair | Replace Polaris wall fitting | Entered into aACE | |
| 1125 Bryn Lawn Rd, Hoffman/Slane _10 | Billy | 2020-10-05 | ClosingCover | Close cover. | Entered into aACE | |
| 1125 Bryn Lawn Rd, Hoffman/Slane _10 | Select One | 2020-10-02 | ClosingTechEquip | ****CLOSING THIS TICKET - WAS AN ERROR****** SHOULD HAVE BEEN FOR LAWLOR - Winterize equipment and put on cover | Closed | |
| Ficchi, Donna _386 | Blaize | 2020-10-08 | ClosingCover | Close cover. Water clear, no green. | Entered into aACE | |
| Ficchi, Donna _386 | Blaize | 2020-10-08 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Liss, Shelly _211 | Billy | 2020-09-30 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Thomsen, Lauren _461 | Billy | 2020-09-30 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Goldstein, Judi _157 | Blaize | 2020-09-30 | ClosingLowerWater | Siphon set HO hose | Entered into aACE | |
| Fagan, Scott _42 | Billy | 2020-09-30 | ClosingPrepChems | Spin | Entered into aACE | |
| Goldstein, Judi _157 | Billy | 2020-09-30 | ClosingPrepChems | Spin | Entered into aACE | |
| Chulik, Steve and Michel _128 | Dennis | 2020-10-01 | Installations | blower | Entered into aACE | |
| Famiglio, James _346 | Dennis | 2020-10-01 | Repair | salt cell | Entered into aACE | |
| Wilson, Wendy _105 | Dennis | 2020-10-01 | Repair | salt cell, warranty? | Entered into aACE | |
| McCarver, Anne _67 | Dennis | 2020-09-30 | CustomerVisit | Install waste line by fence leading out to driveway | Entered into aACE | |
| Liss, Shelly _211 | Billy | 2020-09-30 | ClosingCover | Close cover. | Entered into aACE | |
| Figures, Bill and Julie _44 | Blaize | 2020-10-07 | ClosingCover | Prep pool | Entered into aACE | |
| Figures, Bill and Julie _44 | Select One | 2020-10-08 | ClosingTechEquip | Entered into aACE | ||
| Aichenbaum, Ruth _22 | Billy | 2020-09-29 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Kuhn, Nancy and Gordan _61 | Dennis | 2020-09-29 | Installations | New VSF | Entered into aACE | |
| Brandau, Jim _432 | Mike | 2020-10-06 | ClosingCover | Close cover. | Entered into aACE | |
| Brandau, Jim _432 | Dennis | 2020-10-05 | ClosingTechEquip | Winterize equipment, new cover put on (separate ticket) | Entered into aACE | |
| Herman, Nadine _438 | Jason | 2020-10-26 | ClosingCover | (cover stored in shed by equipment) - call ahead so she can unlock property gates (610) 506-9522 | Entered into aACE | |
| Herman, Nadine _438 | Mike | 2020-10-27 | ClosingTechEquip | (call ahead so she can unlock property gates) (610) 506-9522 | Entered into aACE | |
| Caparo, Tina and Dan _142 | Dennis | 2020-09-29 | CustomerVisit | Meet Enton to inspect electrical wiring. Troubleshoot heater, cleaner and lights. | Entered into aACE | |
| Levy, Rochelle _13 | Blaize | 2020-09-29 | ClosingLowerWater | Siphon set HO’s hoses | Entered into aACE | |
| Dormans, Nan _151 | Billy | 2020-09-28 | ClosingPrepChems | Spin | Entered into aACE | |
| Moffitt, Nancy Ann _399 | Billy | 2020-09-28 | ClosingPrepChems | LSI 55. | Entered into aACE | |
| Kuhn, Nancy and Gordan _61 | Billy | 2020-09-28 | ClosingPrepChems | LSI55. | Entered into aACE | |
| Strauss, Iliana _96 | Billy | 2020-09-28 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Jacoby, Vail _55 | Dennis | 2020-09-28 | Heater | Report not working | Entered into aACE | |
| Levy, Rochelle _13 | Billy | 2020-09-28 | ClosingPrepChems | Spin. No LSI. Pump down and paint spring 2021. | Entered into aACE | |
| Levering, Charles _394 | Jason | 2020-09-28 | ClosingLowerWater | Set pump, cord, and hose to lower water, all LWPS equipment | Entered into aACE | |
| Rhodes, Matthew _463 | Billy | 2020-09-28 | ClosingPrepChems | LSI 55. | Entered into aACE | |
| Morano, Tom _259 | Billy | 2020-10-12 | ClosingCover | Close cover. | Entered into aACE | |
| Morano, Tom _259 | Mike | 2020-10-15 | ClosingTechEquip | Entered into aACE | ||
| Savett, Sherrie _368 | Dennis | 2020-09-28 | Lights | Install spa and pool lights | Entered into aACE | |
| Savett, Scott _408 | Tracie | 2020-09-28 | ClosingLowerWater | Wrap up siphon. Put closing bucket in shed | Entered into aACE | |
| Bagga, Jesse _25 | Blaize | 2020-10-15 | ClosingCover | Prep close pool | Entered into aACE | |
| Bagga, Jesse _25 | Select One | 2020-10-15 | ClosingTechEquip | Entered into aACE | ||
| Lurio, Margaret _351 | Billy | 2020-09-28 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Tulin, Stan and Riki _100 | Billy | 2020-09-28 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Copit, Steven _366 | Jason | 2020-09-28 | FilterInstallation | Element replace | Entered into aACE | |
| Gordon, Tod _15 | Jason | 2020-09-28 | FilterInstallation | filter install | Entered into aACE | |
| Gordon, Gary _388 | Tracie | 2020-09-28 | Turn Water OnOff | Raise water level | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Dennis | 2020-09-28 | Installations | Heater, fuel line by others | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Blaize | 2020-09-28 | Choose One | Delivered heater | Entered into aACE | |
| Brandau, Jim _432 | Billy | 2020-08-19 | CustomerVisit | Spin for salt, hardness. . Achieve LSI. | Entered into aACE | |
| O'Grady, Meg _78 | Billy | 2020-09-25 | CustomerVisit | Measure pool for new cover. | Entered into aACE | |
| De Croisset, Marc _38 | Dennis | 2020-09-25 | Repair | Report weir doors sticking. Check pool lights. Final inspection. | Entered into aACE | |
| Earle, Jack _383 | Blaize | 2020-10-07 | ClosingCover | Prep pool | Entered into aACE | |
| Earle, Jack _383 | Select One | 2020-10-08 | ClosingTechEquip | wants us to store his motor and salt cell - remove and bring to Apple St | Entered into aACE | |
| O'Grady, Meg _78 | Billy | 2020-09-25 | CustomerVisit | Measure pool for new cover. | Entered into aACE | |
| Morris, Gail and Howard _72 | Billy | 2020-09-25 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| De Croisset, Marc _38 | Dennis | 2020-09-25 | Lights | Able to replace bulb instead of fixture 500W 120V Spa Light 50 ́ CORD STAINLESS FACE RING Spa light replacement, Installation separate | Entered into aACE | |
| Mckenna, Joe _360 | Blaize | 2020-09-25 | ClosingLowerWater | Siphon set HO’s hose | Entered into aACE | |
| Danoff, David _244 | Billy | 2020-09-25 | CustomerVisit | H. O. Request visit to equip area to review what is old and what is in use. | Entered into aACE | |
| De Croisset, Marc _38 | Dennis | 2020-09-25 | Installations | Add on, phone approval. Replace booster pump. | Entered into aACE | |
| Palmer, Tonya _80 | Blaize | 2020-09-25 | ClosingLowerWater | Siphon set HO hose | Entered into aACE | |
| Haller, Anthony _389 | Tracie | 2020-09-25 | Turn Water OnOff | Raise water level | Entered into aACE | |
| De Croisset, Marc _38 | Dennis | 2020-09-25 | Installations | 3/4 HP 115V 230V SUPERFLO or WhisperFlo PUMP, replacement for fountain pump. Superpump | Entered into aACE | |
| Mckenna, Joe _360 | Billy | 2020-09-25 | ClosingPrepChems | Spin. | Entered into aACE | |
| De Croisset, Marc _38 | Dennis | 2020-09-25 | Installations | KREEPY KRAULY LEGEND GREY TOP PRESSURE SIDE CLEANER | Entered into aACE | |
| Wilson, Wendy _105 | Tracie | 2020-09-25 | Turn Water OnOff | Raise water level | Entered into aACE | |
| Glaubitz, Diana _446 | Billy | 2020-09-24 | ClosingPrepChems | Balance chems for vinyl liner 55. | Entered into aACE | |
| Palmer, Tonya _80 | Billy | 2020-09-24 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Crowl, Rachel _36 | Billy | 2020-09-24 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Pierce, Ray _181 | Billy | 2020-09-24 | ClosingPrepChems | Spin. | Entered into aACE | |
| Turnbull, Mark _417 | Blaize | 2020-09-24 | ClosingLowerWater | Pump set to lower water (Our pump, hose and cord) | Entered into aACE | |
| Turnbull, Mark _417 | Billy | 2020-09-24 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Levering, Charles _394 | Billy | 2020-09-24 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Maguire, Lisa _64 | Dennis | 2020-09-24 | Repair | Report spa not working | Entered into aACE | |
| Sparango, Ben _414 | Select One | 2020-10-05 | ClosingCover | CLOSING UNUSED TICKET | Closed | |
| Sparango, Ben _414 | Mike | 2020-10-06 | ClosingTechEquip | Entered into aACE | ||
| Swathy, Chukkana _345 | Billy | 2020-09-24 | Choose One | LSI 55. | Entered into aACE | |
| Kuhn, Nancy and Gordan _61 | Dennis | 2020-09-24 | Filter Pump | customer reports filter on side of house was running really loud and could smell burning. they turned it off | Entered into aACE | |
| De Croisset, Marc _38 | Dennis | 2020-09-24 | Installations | THIS TICKET CAN BE CLOSED BECAUSE I USED INDIVIDUAL TICKETS TO TRACK TIME SEPARATELY Spa light Installation and Weir Door Work, SuperFlo, KREEPY KRAULY LEGEND CLEANER | Closed | |
| Oneil, Patricia _353 | Mike | 2020-09-24 | ClosingLowerWater | Set syphon with Ho hose | Closed | |
| Santoro, Michele _435 | Billy | 2020-09-24 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Oneil, Patricia _353 | Billy | 2020-09-23 | ClosingPrepChems | H. O request winter chems and winter watch chems. LSI 55. | Entered into aACE | |
| Levy, Simon _16 | Billy | 2020-09-23 | ClosingPrepChems | Spin. | Entered into aACE | |
| Levy, Simon _16 | Blaize | 2020-09-23 | ClosingLowerWater | Siphon set, HO hose and vac head 9/30 EZ. Took out siphon and placed vac hose and vac head next to house. Delivered 2 standard gizzmo’s. | Closed | |
| Silver, Sondra _411 | Blaize | 2020-09-23 | ClosingLowerWater | Siphon set, HO hose | Entered into aACE | |
| Silver, Sondra _411 | Mike | 2020-09-23 | ClosingTechEquip | Entered into aACE | ||
| Brautigan, Levi _377 | Mike | 2020-10-09 | ClosingTechEquip | winterize, blow lines, he does his own cover | Entered into aACE | |
| Savett, Scott _408 | Mike | 2020-09-23 | ClosingLowerWater | Set syphon with ho hose | Entered into aACE | |
| Silver, Sondra _411 | Billy | 2020-09-23 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Savett, Scott _408 | Billy | 2020-09-23 | ClosingPrepChems | LSI 55. | Entered into aACE | |
| Libros, Ernestine _62 | Billy | 2020-09-23 | ClosingPrepChems | LSI 55. | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Tracie | 2020-09-23 | Turn Water OnOff | Raise water level | Entered into aACE | |
| Steinberg, David _415 | Blaize | 2020-09-23 | ClosingLowerWater | Siphon set, HO hose | Entered into aACE | |
| Cooler, Stewart _146 | Billy | 2020-09-23 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Mike | 2020-09-23 | ClosingLowerWater | Set syphon with HO HOSE | Entered into aACE | |
| Steinberg, David _415 | Billy | 2020-09-23 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Schneider, _466 | Tracie | 2020-09-23 | Turn Water OnOff | Raise water level. System running off main drain | Entered into aACE | |
| Lurio, Margaret _351 | Tracie | 2020-09-23 | Turn Water OnOff | Raise water level. System is running off the main drain | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Billy | 2020-09-23 | Choose One | LSI 55 | Entered into aACE | |
| Lawlor, John _357 | Dennis | 2020-09-23 | Automation | Meet Bastedo to troubleshoot WiFi | Entered into aACE | |
| Brown, Barry _140 | Blaize | 2020-10-06 | ClosingCover | Prep pool | Entered into aACE | |
| Brown, Barry _140 | Mike | 2020-10-07 | ClosingTechEquip | Entered into aACE | ||
| Cozen, Stephen _380 | Billy | 2020-10-05 | ClosingCover | Close cover. | Entered into aACE | |
| Cozen, Stephen _380 | Mike | 2020-10-08 | ClosingTechEquip | Entered into aACE | ||
| Vellios, Taeson _101 | Billy | 2020-10-08 | ClosingCover | cover at warehouse/needs cover service | Entered into aACE | |
| Vellios, Taeson _101 | Blaize | 2020-10-08 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Zimmerman, Bonnie _209 | Blaize | 2020-09-22 | ClosingLowerWater | Siphon set, their hose | Entered into aACE | |
| Kiniry, Nancy and William _59 | Billy | 2020-09-22 | ClosingPrepChems | LSI 55. | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Billy | 2020-09-22 | Turn Water OnOff | Hose off | Entered into aACE | |
| Bari, Jon _27 | Billy | 2020-09-28 | ClosingCover | Close cover | Entered into aACE | |
| Bari, Jon _27 | Blaize | 2020-09-30 | ClosingTechEquip | only pool now, poolhouse later date | Entered into aACE | |
| Zimmerman, Bonnie _209 | Billy | 2020-09-22 | ClosingPrepChems | Spin. | Entered into aACE | |
| Somers, Joseph _413 | Dennis | 2020-09-22 | ClosingLowerWater | Syphon set, homeowners hose | Entered into aACE | |
| Heck, Kevin _373 | Mike | 2020-09-22 | ClosingLowerWater | Set pump(MT) with MT CORD AND HO hose | Entered into aACE | |
| Heck, Kevin _373 | Billy | 2020-09-22 | ClosingPrepChems | LSI 55. | Entered into aACE | |
| Bucklee, Karen _114 | Mike | 2020-09-22 | ClosingLowerWater | Set syphon with ho hose | Entered into aACE | |
| Bucklee, Karen _114 | Billy | 2020-09-22 | ClosingPrepChems | Spin. | Entered into aACE | |
| Costa, Kathy _147 | Blaize | 2020-09-22 | ClosingLowerWater | Siphon set, their hose. They requested we use hose currently being used a siphon to be the hose hooked up to the cover pump | Entered into aACE | |
| Somers, Joseph _413 | Billy | 2020-09-22 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Savett, Sherrie _368 | Tracie | 2020-09-22 | Turn Water OnOff | Raise water level | Entered into aACE | |
| Trager, Stuart _111 | Billy | 2020-09-22 | ClosingPrepChems | LSI 55. | Entered into aACE | |
| Chiaradonna, Deb _32 | Blaize | 2020-09-22 | ClosingLowerWater | Siphon set, their hose | Entered into aACE | |
| Arader, Chris _24 | Jason | 2020-09-21 | ClosingPrepChems | Add B22 and xpH to pool while svc spa. | Entered into aACE | |
| Good, Colin _145 | Jason | 2020-09-21 | ClosingPrepChems | Per JP.. Level low, below skimmer, pump shut off by H. O. Suspect leakier BA. Add B22 and XpH with svc 9/21 visit. Spinper JP svc tkt. 1.14,,1.14,,7.9,,151,,214,,29,,Cu 0"0,,Fe 0.1,,Phos 457. Per BG, dump B22, XpH. HH vac to circulate. | Entered into aACE | |
| Goldfarb, Stanley _47 | Blaize | 2020-09-21 | ClosingLowerWater | Siphon set, their hose | Entered into aACE | |
| Antar, Elie _375 | Billy | 2020-09-28 | ClosingCover | Close cover. | Entered into aACE | |
| Antar, Elie _375 | Blaize | 2020-09-30 | ClosingTechEquip | Entered into aACE | ||
| Birdsall, Carrie _434 | Mike | 2020-09-21 | ClosingLowerWater | Set syphon with HO hose | Entered into aACE | |
| Corcoran, Richard _370 | Blaize | 2020-09-21 | ClosingLowerWater | Siphon set, their hose | Entered into aACE | |
| Corcoran, Richard _370 | Blaize | 2020-09-21 | ClosingLowerWater | CLOSING DUPE TICKET Siphon set, their hose | Closed | |
| Rock, Robert _88 | Blaize | 2020-09-21 | ClosingLowerWater | Siphon set, their hose | Entered into aACE | |
| Stanley, Jeff _224 | Select One | 2020-10-05 | ClosingTechEquip | CLOSING UNUSED TICKET------THEY ARE GOING TO HAVE SOMEONE ELSE DO IT------BLOW LINES ONLY | Closed | |
| Gordon, Gary _388 | Tracie | 2020-09-21 | Turn Water OnOff | Raise water level and backwash pool | Entered into aACE | |
| Rock, Robert _88 | Blaize | 2020-09-21 | ClosingLowerWater | CLOSING DUPE TICKET---- Siphon set, their hose | Closed | |
| Arader, Chris _24 | Billy | 2020-09-25 | ClosingCover | Close cover. | Entered into aACE | |
| Arader, Chris _24 | Blaize | 2020-09-25 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Rock, Robert _88 | Blaize | 2020-09-21 | ClosingLowerWater | CLOSING DUPE TICKET---- Siphon set, their hose | Closed | |
| Wintz, Jim _418 | Tracie | 2020-09-22 | Turn Water OnOff | Raise water level in pool | Entered into aACE | |
| Swain, Ian _467 | Dennis | 2020-09-21 | Repair | customer says plug at bottom of filter is stripped | Entered into aACE | |
| Jacobson, Amy _441 | Blaize | 2020-10-07 | ClosingCover | Prep Pool | Entered into aACE | |
| Jacobson, Amy _441 | Select One | 2020-10-09 | ClosingTechEquip | Entered into aACE | ||
| Housman, Henry _53 | Blaize | 2020-09-21 | ClosingLowerWater | Siphon set (MT hose) | Entered into aACE | |
| Thomas, Natasha _99 | Dennis | 2020-09-21 | Heater | customer reports the button for the heat to go up is not working (warranty? installed 5/26/20) | Entered into aACE | |
| Housman, Henry _53 | Billy | 2020-09-19 | ClosingPrepChems | Spin. LSI 55 | Entered into aACE | |
| 1022 Spring Mill Rd (Spa), Hoffman _423 | Dennis | 2020-09-19 | Heater | Report heater tripping off. | Entered into aACE | |
| Rock, Robert _88 | Billy | 2020-09-19 | ClosingPrepChems | Spin. LSI 55 | Entered into aACE | |
| Gonzalez, Fernando _48 | Billy | 2020-09-19 | ClosingPrepChems | Spin. LSI 55. | Entered into aACE | |
| Corcoran, Richard _370 | Billy | 2020-09-19 | ClosingPrepChems | Spin. LSI 55. | Entered into aACE | |
| Birdsall, Carrie _434 | Billy | 2020-09-19 | ClosingPrepChems | Spin. LSI 55. | Entered into aACE | |
| Goldfarb, Stanley _47 | Billy | 2020-09-19 | ClosingPrepChems | Spin. LSI 55. | Entered into aACE | |
| Piroeff, Homer and Kathy _84 | Billy | 2020-09-19 | ClosingPrepChems | Spin. LSI 55. | Entered into aACE | |
| Chiaradonna, Deb _32 | Billy | 2020-09-19 | ClosingPrepChems | Spin. LSI 55. | Entered into aACE | |
| Felsher, Jonathan _385 | Select One | 2020-12-07 | ClosingCover | CLOSING UNUSED TICKET | Closed | |
| Felsher, Jonathan _385 | Blaize | 2020-11-03 | ClosingTechEquip | Customer asked not to close | Entered into aACE | |
| Whalen, Robert _109 | Billy | 2020-11-03 | ClosingCover | Close cover. | Entered into aACE | |
| Whalen, Robert _109 | Mike | 2020-11-03 | ClosingTechEquip | Entered into aACE | ||
| Penning, Russell _110 | Billy | 2020-11-05 | ClosingCover | Close cover. | Entered into aACE | |
| Penning, Russell _110 | Blaize | 2020-11-06 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Gregorchuk, Scott _3 | Billy | 2020-11-05 | ClosingCover | Close cover | Entered into aACE | |
| Gregorchuk, Scott _3 | Blaize | 2020-11-06 | ClosingTechEquip | Entered into aACE | ||
| Caparo, Tina and Dan _142 | Dennis | 2020-12-03 | ClosingCover | Closing Prep Covering for Blaize | Entered into aACE | |
| Caparo, Tina and Dan _142 | Mike | 2020-12-03 | ClosingTechEquip | Winterizing equipment | Entered into aACE | |
| Vinnicombe, Herb _251 | Blaize | 2020-10-28 | ClosingCover | (cover in shed) | Entered into aACE | |
| Vinnicombe, Herb _251 | Blaize | 2020-10-28 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Otero, Leigh Anne and Al _106 | Jason | 2020-10-26 | ClosingCover | Closing cover | Entered into aACE | |
| Otero, Leigh Anne and Al _106 | Blaize | 2020-10-26 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Baldino, Sandra _26 | Billy | 2020-10-28 | ClosingCover | Close cover. | Entered into aACE | |
| Baldino, Sandra _26 | Select One | 2020-10-28 | ClosingTechEquip | Winterize pool and set up spa to run alone. | Entered into aACE | |
| McCarver, Anne _67 | Select One | 2020-11-09 | ClosingCover | CLOSING UNUSED TICKET----------------- (cover stored in loft above garage with other winter supplies) | Closed | |
| McCarver, Anne _67 | Blaize | 2020-11-10 | ClosingTechEquip | Entered into aACE | ||
| Jacobs, Fred _440 | Billy | 2020-11-04 | ClosingCover | Close cover. | Entered into aACE | |
| Jacobs, Fred _440 | Blaize | 2020-11-04 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Matthews, John _395 | Select One | 2020-10-19 | ClosingCover | CLOSING UNUSED TICKET | Closed | |
| Matthews, John _395 | Select One | 2020-10-21 | ClosingTechEquip | Entered into aACE | ||
| O'Grady, Meg _78 | Billy | 2020-10-19 | ClosingCover | (new tarp at warehouse) | Entered into aACE | |
| O'Grady, Meg _78 | Blaize | 2020-10-20 | ClosingTechEquip | Winterize and cover pool with new tarp | Entered into aACE | |
| Moyer, Stephen _331 | Billy | 2020-10-20 | ClosingCover | Close cover. | Entered into aACE | |
| Moyer, Stephen _331 | Blaize | 2020-10-20 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Eisner, Evan and Lyn _127 | Billy | 2020-10-28 | ClosingCover | Close cover. | Entered into aACE | |
| Eisner, Evan and Lyn _127 | Blaize | 2020-10-28 | ClosingTechEquip | Winterize equipment and cover pool | Entered into aACE | |
| Cox, Chris _148 | Billy | 2020-10-28 | ClosingCover | (winter bucket and cover pump in shed) | Entered into aACE | |
| Cox, Chris _148 | Blaize | 2020-10-28 | ClosingTechEquip | (winter bucket and cover pump in shed) | Entered into aACE | |
| Camp, William and Melanie _31 | Billy | 2020-10-28 | ClosingCover | (cover stored under deck with winter supplies) | Entered into aACE | |
| Camp, William and Melanie _31 | Mike | 2020-10-28 | ClosingTechEquip | Entered into aACE | ||
| Bradbeer, Carol _29 | Billy | 2020-10-20 | ClosingCover | Close cover. | Entered into aACE | |
| Bradbeer, Carol _29 | Select One | 2020-10-20 | ClosingTechEquip | Entered into aACE | ||
| Werner, Nicole _219 | Blaize | 2020-10-14 | ClosingCover | Prep close pool | Entered into aACE | |
| Werner, Nicole _219 | Blaize | 2020-10-15 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Tulin, Stan and Riki _100 | Billy | 2020-09-28 | ClosingCover | Close cover | Entered into aACE | |
| Tulin, Stan and Riki _100 | Blaize | 2020-09-29 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Lasseter, Jarkeer _133 | Billy | 2020-10-15 | ClosingCover | Close cover. | Entered into aACE | |
| Lasseter, Jarkeer _133 | Blaize | 2020-10-15 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Gray, Allen _444 | Billy | 2020-10-15 | ClosingCover | Close cover. | Entered into aACE | |
| Gray, Allen _444 | Dennis | 2020-10-12 | ClosingTechEquip | Winterize equipment and cover pool | Entered into aACE | |
| D'Orazio, Anthony and Amy _39 | Blaize | 2020-10-14 | ClosingCover | Prep close pool | Entered into aACE | |
| D'Orazio, Anthony and Amy _39 | Blaize | 2020-10-15 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Alles, Steve _23 | Blaize | 2020-10-14 | ClosingCover | Prep pool | Entered into aACE | |
| Alles, Steve _23 | Blaize | 2020-10-14 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Saindon, Deborah _407 | Select One | 2020-10-05 | ClosingCover | CLOSING AS THEY DO THEIR OWN COVER | Closed | |
| Saindon, Deborah _407 | Select One | 2020-11-16 | ClosingTechEquip | CLOSING UNUSED TICKET SINCE SHE HAD SOMEONE ELSE WINTERIZE HER POOL------------equipment only as they do their own cover | Closed | |
| Reyle, Jamie _117 | Select One | 2020-10-05 | ClosingCover | CLOSING UNUSED TICKET | Closed | |
| Reyle, Jamie _117 | Select One | 2020-10-14 | ClosingTechEquip | equipment only - he does his own cover "I won’t need the cover put on but will need the winter chemicals added, lines blown out and plugged and motors and filter taken apart and stored for the winter" | Entered into aACE | |
| Milton, Christian _398 | Blaize | 2020-10-07 | ClosingCover | Prep pool | Entered into aACE | |
| Milton, Christian _398 | Mike | 2020-10-08 | ClosingTechEquip | Entered into aACE | ||
| Faust, John _384 | Blaize | 2020-10-06 | ClosingCover | Prep pool | Entered into aACE | |
| Faust, John _384 | Select One | 2020-10-05 | ClosingTechEquip | Entered into aACE | ||
| Aydt, Karen _369 | Blaize | 2020-10-07 | ClosingCover | Prep pool | Entered into aACE | |
| Aydt, Karen _369 | Mike | 2020-10-08 | ClosingTechEquip | Entered into aACE | ||
| Schafer, Jon _92 | Billy | 2020-10-08 | ClosingCover | Close cover. | Entered into aACE | |
| Schafer, Jon _92 | Blaize | 2020-10-08 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Polidori, John _341 | Blaize | 2020-10-07 | ClosingCover | winterize the pool house at the same time? | Entered into aACE | |
| Polidori, John _341 | Dennis | 2020-10-05 | ClosingTechEquip | winterize equipment put on cover | Entered into aACE | |
| Pahys, Jenny _427 | Blaize | 2020-10-07 | ClosingCover | Prep Pool | Entered into aACE | |
| Pahys, Jenny _427 | Dennis | 2020-10-09 | ClosingTechEquip | winterize pool and put cover on | Entered into aACE | |
| Maguire, Lisa _64 | Select One | 2020-10-05 | ClosingCover | CLOSING UNUSED TICKET | Closed | |
| Maguire, Lisa _64 | Select One | 2020-10-05 | ClosingTechEquip | CLOSING UNUSED TICKET | Closed | |
| Jacoby, Vail _55 | Blaize | 2020-10-14 | ClosingCover | Prep pool NOTE: winter bucket still at shop | Entered into aACE | |
| Jacoby, Vail _55 | Dennis | 2020-10-15 | ClosingTechEquip | Winterize equipment and cover pool | Entered into aACE | |
| Hameed, Burhan _50 | Blaize | 2020-10-06 | ClosingCover | Prep pool | Entered into aACE | |
| Hameed, Burhan _50 | Tracie | 2020-10-06 | ClosingTechEquip | Entered into aACE | ||
| Edelman, Jon _40 | Select One | 2020-10-05 | ClosingCover | CLOSING DUPE TICKET | Closed | |
| Edelman, Jon _40 | Select One | 2020-10-05 | ClosingTechEquip | CLOSING DUPE TICKET | Closed | |
| Doghramji, Rose Marie _4 | Billy | 2020-10-02 | ClosingCover | Close cover | Entered into aACE | |
| Doghramji, Rose Marie _4 | Dennis | 2020-10-02 | ClosingTechEquip | from opening: LWPS removed, cleaned, folded and stored pool cover on owner’s property(in shed by pool with winter bucket) Installed pool equipment and equipment accessories(deck keys, return eyes, skim basket, backwash line) Reassembled and activated filter system - added D.E.(4.8lbs bulk d.e) Installed handrails and ladders(1 of each) | Entered into aACE | |
| DeNicola, Michael _433 | Blaize | 2020-10-06 | ClosingCover | Prep pool | Entered into aACE | |
| DeNicola, Michael _433 | Select One | 2020-10-07 | ClosingTechEquip | Entered into aACE | ||
| Chulik, Steve and Michel _128 | Select One | 2020-10-05 | ClosingCover | CLOSING UNUSED TICKET | Closed | |
| Chulik, Steve and Michel _128 | Blaize | 2020-10-08 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Burton, Mike _141 | Blaize | 2020-10-06 | ClosingCover | Prep pool | Entered into aACE | |
| Burton, Mike _141 | Mike | 2020-10-07 | ClosingTechEquip | Entered into aACE | ||
| Singer, Mel _195 | Dennis | 2020-10-02 | Covers | Install new solid cover with straps and anchors in new concrete placed by others. NOTE: EZ went to vellios within the time, Cover had been delivered and placed at proper end, closed first. | Entered into aACE | |
| Singer, Mel _195 | Blaize | 2020-10-03 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Dhingra, Anshul _448 | Jason | 2020-10-05 | ClosingVac | Hammer head vac prior to closing | Entered into aACE | |
| Dhingra, Anshul _448 | Dennis | 2020-10-05 | ClosingTechEquip | Winterize equipment, doing cover install | Entered into aACE | |
| Savett, Sherrie _368 | Jason | 2020-10-26 | ClosingCover | (cover stored behind pool equipment) | Entered into aACE | |
| Savett, Sherrie _368 | Blaize | 2020-10-27 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Retig, Joyce _231 | Billy | 2020-09-30 | ClosingCover | per customer, Mike is the only one who knows how to fix their cover the right way because of the large hole in it, says to make sure Mike tells the others exactly what to do to to prop it up so the water does not gather…. | Entered into aACE | |
| Retig, Joyce _231 | Mike | 2020-09-30 | ClosingTechEquip | (per customer, Mike is the only one who knows how to fix their cover the right way because of the large hole in it, says to make sure Mike tells the others exactly what to do to to prop it up so the water does not gather….) | Entered into aACE | |
| Raynes, Arthur _252 | Billy | 2020-09-28 | ClosingCover | Closing cover. LSI. | Entered into aACE | |
| Raynes, Arthur _252 | Mike | 2020-10-01 | ClosingTechEquip | Entered into aACE | ||
| Moffitt, Nancy Ann _399 | Billy | 2020-09-28 | ClosingCover | Close cover. | Entered into aACE | |
| Moffitt, Nancy Ann _399 | Mike | 2020-09-29 | ClosingTechEquip | Entered into aACE | ||
| Haller, Anthony _389 | Billy | 2020-09-30 | ClosingCover | Close cover | Entered into aACE | |
| Haller, Anthony _389 | Mike | 2020-09-30 | ClosingTechEquip | Entered into aACE | ||
| Gray, William _372 | Select One | 2020-09-28 | ClosingCover | CLLOSING UNUSED TICKET | Closed | |
| Gray, William _372 | Mike | 2020-10-02 | ClosingTechEquip | Entered into aACE | ||
| Gomes, Marvin _387 | Blaize | 2020-10-02 | ClosingCover | Cover pool | Entered into aACE | |
| Gomes, Marvin _387 | Blaize | 2020-10-02 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Goldfarb, Stanley _47 | Billy | 2020-09-28 | ClosingCover | Close cover. | Entered into aACE | |
| Goldhill, Jonathan _364 | Blaize | 2020-11-10 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Courtney, Mike _367 | Select One | 2020-09-28 | ClosingTechEquip | DUPLICATE | Closed | |
| Courtney, Mike _367 | Blaize | 2020-10-02 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Buzzell, David _378 | Billy | 2020-10-02 | ClosingCover | Close cover. | Entered into aACE | |
| Buzzell, David _378 | Mike | 2020-10-02 | ClosingTechEquip | Entered into aACE | ||
| Brown, Leslie _213 | Blaize | 2020-10-02 | ClosingCover | Cover pool | Entered into aACE | |
| Brown, Leslie _213 | Mike | 2020-10-02 | ClosingTechEquip | Entered into aACE | ||
| Thomsen, Lauren _461 | Select One | 2020-09-28 | ClosingCover | Close cover. | Entered into aACE | |
| Thomsen, Lauren _461 | Mike | 2020-09-30 | ClosingTechEquip | Entered into aACE | ||
| Strauss, Iliana _96 | Billy | 2020-09-28 | ClosingCover | Close cover. | Entered into aACE | |
| Strauss, Iliana _96 | Blaize | 2020-09-29 | ClosingTechEquip | POOL LIGHT IS NOT WORKING - CAN WE CHECK Winterize pool | Entered into aACE | |
| Scott, Tracy _18 | Billy | 2020-10-02 | ClosingCover | Close cover. | Entered into aACE | |
| Scott, Tracy _18 | Blaize | 2020-10-02 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Rhodes, Matthew _463 | Billy | 2020-09-28 | ClosingCover | Close cover. | Entered into aACE | |
| Rhodes, Matthew _463 | Blaize | 2020-09-29 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Quinn, Paul _182 | Select One | 2020-09-28 | ClosingCover | CLOSING DUPE TICKET | Closed | |
| Quinn, Paul _182 | Select One | 2020-09-28 | ClosingTechEquip | CLOSING DUPE TICKET | Closed | |
| Naldzin, Lauren and Matt _175 | Select One | 2020-10-02 | ClosingCover | Close cover. | Entered into aACE | |
| Naldzin, Lauren and Matt _175 | Dennis | 2020-10-02 | ClosingTechEquip | Winterize equipment and cover put on | Entered into aACE | |
| Meth, Don _70 | Billy | 2020-10-01 | ClosingCover | Close cover | Entered into aACE | |
| Meth, Don _70 | Mike | 2020-10-01 | ClosingTechEquip | Entered into aACE | ||
| Levy, Rochelle _13 | Billy | 2020-09-28 | ClosingCover | Close cover. | Entered into aACE | |
| Levy, Rochelle _13 | Mike | 2020-09-29 | ClosingTechEquip | Entered into aACE | ||
| Guinan (Paoli), Steve _424 | Billy | 2020-10-01 | ClosingCover | Close cover. | Entered into aACE | |
| Guinan (Paoli), Steve _424 | Mike | 2020-10-01 | ClosingTechEquip | Entered into aACE | ||
| Goldstein, Judi _157 | Billy | 2020-09-28 | ClosingCover | Close cover. | Entered into aACE | |
| Goldstein, Judi _157 | Mike | 2020-09-30 | ClosingTechEquip | Entered into aACE | ||
| Fagan, Scott _42 | Billy | 2020-09-28 | ClosingCover | Close cover | Entered into aACE | |
| Fagan, Scott _42 | Blaize | 2020-09-30 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Dormans, Nan _151 | Billy | 2020-09-28 | ClosingCover | Close cover. | Entered into aACE | |
| Dormans, Nan _151 | Mike | 2020-09-29 | ClosingTechEquip | Entered into aACE | ||
| Carp, Kate and Ned _143 | Billy | 2020-10-13 | ClosingCover | Close cover. Deliver new Tarps. | Entered into aACE | |
| Carp, Kate and Ned _143 | Select One | 2020-10-14 | ClosingTechEquip | Entered into aACE | ||
| Costa, Kathy _147 | Billy | 2020-09-18 | CustomerVisit | H. O. Request. Pink Pool. Cleaner not moving well. | Choose One | |
| Ryan, David and Kelly _189 | Billy | 2020-10-19 | ClosingCover | Close cover. | Entered into aACE | |
| Schmerling, Ariel _242 | Jason | 2020-10-26 | ClosingCover | (cover in shed with winter bucket) Prep close | Entered into aACE | |
| Kuhn, Nancy and Gordan _61 | Billy | 2020-09-28 | ClosingCover | Close cover | Entered into aACE | |
| Famiglio, James _346 | Select One | 2020-10-19 | ClosingCover | CLOSING UNUSED TICKET | Closed | |
| Fath, Kristen _212 | Jason | 2020-10-05 | ClosingVac | requests closing vac | Entered into aACE | |
| Nally, Allison _74 | Billy | 2020-10-26 | ClosingCover | (cover in basement under pool hose, with winter bucket) | Entered into aACE | |
| Ford, Anne and David _125 | Blaize | 2020-10-14 | ClosingCover | Prep close pool | Entered into aACE | |
| Hallwoods, Caroline _344 | Blaize | 2020-10-06 | ClosingCover | Prep pool | Entered into aACE | |
| Davit, Paul _381 | Select One | 2020-10-02 | ClosingTechEquip | they do their own cover, but need us to remove the diving board and stand | Entered into aACE | |
| Janas, Kathy _254 | Select One | 2020-09-28 | ClosingCover | CLOSING UNUSED TICKET | Closed | |
| Conway, Ottilie _121 | Billy | 2020-10-27 | ClosingCover | please call customer so they can open garage door for you (610) 642-7334 (customer advises pool equipment is stored in the single garage. There is a shelf at the back of the garage where we store the solar cover and other equipment. Please put everything on the shelf. The winter tarp is there.) | Entered into aACE | |
| Aichenbaum, Ruth _22 | Billy | 2020-09-29 | ClosingCover | Close cover. | Entered into aACE | |
| Shaw, Anita _193 | Blaize | 2020-10-06 | ClosingCover | Prep pool | Entered into aACE | |
| Lurio, Margaret _351 | Billy | 2020-09-28 | ClosingCover | Close cover. | Entered into aACE | |
| Lawlor, John _357 | Billy | 2020-10-01 | ClosingCover | Close cover. | Entered into aACE | |
| Turnbull, Mark _417 | Select One | 2020-09-21 | ClosingCover | Close cover. | Entered into aACE | |
| Turnbull, Mark _417 | Mike | 2020-09-24 | ClosingTechEquip | Entered into aACE | ||
| Somers, Joseph _413 | Billy | 2020-09-21 | ClosingCover | Close cover. | Entered into aACE | |
| Somers, Joseph _413 | Dennis | 2020-09-22 | ClosingTechEquip | Winterize equipment and place cover | Entered into aACE | |
| Silver, Sondra _411 | Select One | 2020-09-21 | ClosingCover | CLOSING DUPE TICKET | Closed | |
| Silver, Sondra _411 | Select One | 2020-09-21 | ClosingTechEquip | CLOSING DUPE TICKET | Closed | |
| Savett, Scott _408 | Billy | 2020-09-21 | ClosingCover | Close cover. | Entered into aACE | |
| Savett, Scott _408 | Blaize | 2020-09-23 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Rock, Robert _88 | Billy | 2020-09-21 | ClosingCover | Close Cover. Disassemble and number child fence. | Entered into aACE | |
| Rock, Robert _88 | Mike | 2020-09-21 | ClosingTechEquip | Entered into aACE | ||
| Prehatny, John _405 | Billy | 2020-10-01 | ClosingCover | Close cover. | Entered into aACE | |
| Prehatny, John _405 | Mike | 2020-10-01 | ClosingTechEquip | Entered into aACE | ||
| Levering, Charles _394 | Billy | 2020-09-24 | ClosingCover | Close cover. | Entered into aACE | |
| Levering, Charles _394 | Mike | 2020-09-24 | ClosingTechEquip | Entered into aACE | ||
| Kohler, Peter _194 | Billy | 2020-09-21 | ClosingCover | Close cover. | Entered into aACE | |
| Kohler, Peter _194 | Select One | 2020-09-21 | ClosingTechEquip | Entered into aACE | ||
| Heck, Kevin _373 | Billy | 2020-09-21 | ClosingCover | Close cover. | Entered into aACE | |
| Heck, Kevin _373 | Blaize | 2020-09-22 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Corcoran, Richard _370 | Billy | 2020-09-21 | ClosingCover | Close cover. Add Phos Away. | Entered into aACE | |
| Corcoran, Richard _370 | Select One | 2020-09-21 | ClosingTechEquip | Entered into aACE | ||
| Steinberg, David _415 | Select One | 2020-09-23 | ClosingCover | Close cover. | Entered into aACE | |
| Steinberg, David _415 | Mike | 2020-09-23 | ClosingTechEquip | Entered into aACE | ||
| Muzi, Malinda and Elliot _174 | Billy | 2020-09-21 | ClosingCover | Close cover. | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Blaize | 2020-09-23 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Morris, Gail and Howard _72 | Blaize | 2020-09-21 | ClosingCover | Cover pool (tarp and cinder block) | Entered into aACE | |
| Morris, Gail and Howard _72 | Mike | 2020-09-22 | ClosingTechEquip | Entered into aACE | ||
| Cooler, Stewart _146 | Billy | 2020-09-21 | ClosingCover | Close cover. | Entered into aACE | |
| Cooler, Stewart _146 | Blaize | 2020-09-23 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Swathy, Chukkana _345 | Billy | 2020-09-24 | ClosingCover | Close cover | Entered into aACE | |
| Swathy, Chukkana _345 | Mike | 2020-09-24 | ClosingTechEquip | Entered into aACE | ||
| Trager, Stuart _111 | Billy | 2020-09-21 | ClosingCover | Closing cover. | Entered into aACE | |
| Trager, Stuart _111 | Dennis | 2020-09-22 | ClosingTechEquip | Winterize equipment, place cover | Entered into aACE | |
| Santoro, Michele _435 | Billy | 2020-09-24 | ClosingCover | Close cover | Entered into aACE | |
| Santoro, Michele _435 | Mike | 2020-09-24 | ClosingTechEquip | Entered into aACE | ||
| Pierce, Ray _181 | Billy | 2020-09-24 | ClosingCover | Close cover | Entered into aACE | |
| Pierce, Ray _181 | Blaize | 2020-09-24 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Palmer, Tonya _80 | Billy | 2020-09-24 | ClosingCover | Close cover | Entered into aACE | |
| Palmer, Tonya _80 | Blaize | 2020-09-25 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Oneil, Patricia _353 | Billy | 2020-09-21 | ClosingCover | Close cover. | Entered into aACE | |
| Oneil, Patricia _353 | Blaize | 2020-09-24 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Libros, Ernestine _62 | Billy | 2020-09-21 | ClosingCover | Close cover. | Entered into aACE | |
| Libros, Ernestine _62 | Mike | 2020-09-23 | ClosingTechEquip | Entered into aACE | ||
| Mckenna, Joe _360 | Billy | 2020-09-24 | ClosingCover | Close cover. | Entered into aACE | |
| Mckenna, Joe _360 | Mike | 2020-09-25 | ClosingTechEquip | Entered into aACE | ||
| Levy, Simon _16 | Billy | 2020-09-21 | ClosingCover | Close cover | Entered into aACE | |
| Levy, Simon _16 | Blaize | 2020-09-23 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Kiniry, Nancy and William _59 | Billy | 2020-09-21 | ClosingCover | Close cover. | Entered into aACE | |
| Kiniry, Nancy and William _59 | Dennis | 2020-09-22 | ClosingTechEquip | Winterize equipment, place covers | Entered into aACE | |
| Housman, Henry _53 | Blaize | 2020-09-21 | ClosingCover | Install cover | Entered into aACE | |
| Housman, Henry _53 | Mike | 2020-09-21 | ClosingTechEquip | Entered into aACE | ||
| Good, Colin _145 | Billy | 2020-09-25 | ClosingCover | Close cover. | Entered into aACE | |
| Good, Colin _145 | Mike | 2020-09-25 | ClosingTechEquip | please do a quick plug dye test on return lines and then skimmer to see if we can identify a leak in plumbing | Entered into aACE | |
| Zimmerman, Bonnie _209 | Billy | 2020-09-21 | ClosingCover | Close cover. | Entered into aACE | |
| Piroeff, Homer and Kathy _84 | Billy | 2020-09-21 | ClosingCover | Close cover. | Entered into aACE | |
| Gonzalez, Fernando _48 | Billy | 2020-09-21 | ClosingCover | Close cover. | Entered into aACE | |
| Gonzalez, Fernando _48 | Mike | 2020-09-21 | ClosingTechEquip | Entered into aACE | ||
| Kuhn, Nancy and Gordan _61 | Tracie | 2020-09-18 | Turn Water OnOff | Raise water level | Entered into aACE | |
| Rubin, Meegan _91 | Mike | 2020-09-18 | Installations | Replace blower | Entered into aACE | |
| Goldfarb, Stanley _47 | Select One | 2020-09-21 | ClosingCover | CLOSING UNUSED TICKET | Closed | |
| Goldfarb, Stanley _47 | Mike | 2020-09-21 | ClosingTechEquip | Entered into aACE | ||
| Glaubitz, Diana _446 | Billy | 2020-09-24 | ClosingCover | Close cover, deliver new tarp, remove and store solar cover. | Entered into aACE | |
| Glaubitz, Diana _446 | Mike | 2020-09-25 | ClosingTechEquip | Entered into aACE | ||
| Fell, Matt _226 | Billy | 2020-09-21 | ClosingCover | Close cover. | Entered into aACE | |
| Fell, Matt _226 | Mike | 2020-09-22 | ClosingTechEquip | Entered into aACE | ||
| Thomas, Natasha _99 | Billy | 2020-10-01 | ClosingCover | Close cover | Entered into aACE | |
| Vetkina, Inga _103 | Blaize | 2020-10-07 | ClosingCover | (cust says Please ring the door bell or knock at the basement door to be sure that we open basement door to put cover inside. The name of person who will be home is Charly. His number is 201-680-1737) | Entered into aACE | |
| Hollander, Dave and Alexis _52 | Billy | 2020-10-26 | ClosingCover | (The pool cover uses a key mechanism and the key is already in the mechanism) | Entered into aACE | |
| Ehresman, Brian _234 | Blaize | 2020-09-23 | ClosingCover | Cover pool | Entered into aACE | |
| Ehresman, Brian _234 | Mike | 2020-09-23 | ClosingTechEquip | Entered into aACE | ||
| Crowl, Rachel _36 | Billy | 2020-09-24 | ClosingCover | Close cover | Entered into aACE | |
| Crowl, Rachel _36 | Blaize | 2020-09-25 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Costa, Kathy _147 | Select One | 2020-09-21 | ClosingCover | Pending | ||
| Costa, Kathy _147 | Mike | 2020-09-22 | ClosingTechEquip | Entered into aACE | ||
| Rubin, Meegan _91 | Mike | 2020-09-18 | Lights | Replace both pool and spa lights. Unable to accomplish due to antiquated equipment (conduit, niche and j-box) | Entered into aACE | |
| Chiaradonna, Deb _32 | Billy | 2020-09-21 | ClosingCover | Close cover. | Entered into aACE | |
| Chiaradonna, Deb _32 | Mike | 2020-09-22 | ClosingTechEquip | Entered into aACE | ||
| Bucklee, Karen _114 | Billy | 2020-09-22 | ClosingCover | Close | Entered into aACE | |
| Bloczynski, Nigeria _459 | Blaize | 2020-10-09 | ClosingCover | pool only, leave spa open until Nov | Entered into aACE | |
| Bloczynski, Nigeria _459 | Dennis | 2020-10-09 | ClosingTechEquip | pool only, leave spa open until Nov | Entered into aACE | |
| Birdsall, Carrie _434 | Billy | 2020-09-21 | ClosingCover | Close cover. | Entered into aACE | |
| Birdsall, Carrie _434 | Blaize | 2020-09-21 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Meth, Don _70 | Billy | 2020-09-18 | CustomerVisit | Install B5. | Entered into aACE | |
| Ford, Anne and David _125 | Tracie | 2020-09-18 | Turn Water OnOff | Raise water level. System is running off the main drain | Entered into aACE | |
| Bari, Jon _27 | Tracie | 2020-09-18 | Turn Water OnOff | Raise water level | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Billy | 2020-09-17 | CustomerVisit | CLOSING DUPE TICKET--------- Install B5. Brush in. Throw tennis ball three times for dog. | Closed | |
| 1010 Spring Mill Rd, Hoffman _6 | Billy | 2020-09-17 | CustomerVisit | CLOSING DUPE TICKET----------- Install B5. | Closed | |
| 1010 Spring Mill Rd, Hoffman _6 | Billy | 2020-09-17 | CustomerVisit | Install B5. | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Billy | 2020-09-17 | CustomerVisit | Install B5. Brush in. Throw tennis ball three times for dog. | Entered into aACE | |
| Ney, Andrew _75 | Blaize | 2020-09-17 | ClosingLowerWater | Siphon set (their hose) | Entered into aACE | |
| Scott, Tracy _18 | Billy | 2020-09-17 | CustomerVisit | Install B 5. LSI | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Dennis | 2020-09-17 | Heater | Evaluate for new heater | Entered into aACE | |
| Ney, Andrew _75 | Billy | 2020-09-17 | ClosingPrepChems | LSI55. | Entered into aACE | |
| Maguire, Lisa _64 | Mike | 2020-09-17 | Cleaner | Install booster and cleaner | Entered into aACE | |
| Arader, Chris _24 | Dennis | 2020-09-17 | Heater | Report heater sparking "major issue" | Entered into aACE | |
| Crowl, Rachel _36 | Dennis | 2020-09-17 | CustomerVisit | Report 6way leaking | Entered into aACE | |
| Lawlor, John _357 | Dennis | 2020-09-17 | Automation | Attempt WiFi connection | Entered into aACE | |
| Mays, Steve _130 | Billy | 2020-09-17 | ClosingPrepChems | Spin. | Entered into aACE | |
| Seiler, Ronald _192 | Mike | 2020-09-17 | ClosingLowerWater | Set syphon with HO hose | Entered into aACE | |
| Bagga, Jesse _25 | Evan | 2020-09-17 | Turn Water OnOff | Leave hose on/return to turn off | Closed | |
| Lawlor, John _357 | Dennis | 2020-09-21 | Automation | Attempt WiFi connection, follow up to last week visit. Now have WiFi info | Entered into aACE | |
| Seiler, Ronald _192 | Billy | 2020-09-17 | ClosingPrepChems | Spin. | Entered into aACE | |
| Forsyth, Tim _46 | Billy | 2020-09-17 | ClosingPrepChems | LSI 55. | Entered into aACE | |
| Stanton, Linda and Dave _95 | Tracie | 2020-09-17 | Turn Water OnOff | Raise water level. System is running off the main drain | Entered into aACE | |
| Caparo, Tina and Dan _142 | Dennis | 2020-09-17 | CustomerVisit | Report lights not working and programming seems to be lost (phone conversation, possibly battery in control system) | Entered into aACE | |
| Pahys, Jenny _427 | Tracie | 2020-09-17 | Turn Water OnOff | Raise water level | Entered into aACE | |
| Jordan, Lauren _163 | Billy | 2020-09-17 | ClosingPrepChems | Spin. | Entered into aACE | |
| Liss, Shelly _211 | Tracie | 2020-09-17 | Turn Water OnOff | Raise water level | Entered into aACE | |
| Meyers, Bill _335 | Billy | 2020-09-16 | ClosingPrepChems | LSI 55. Assist DM close. | Entered into aACE | |
| Sherry, Jessica _371 | Mike | 2020-09-16 | ClosingLowerWater | Set syphon with ho hose | Entered into aACE | |
| Sherry, Jessica _371 | Billy | 2020-09-16 | ClosingPrepChems | Spin. Assist DM close. | Entered into aACE | |
| Steinberg, David _415 | Tracie | 2020-09-16 | Cleaner | Rear Polaris wheel broke off | Entered into aACE | |
| Jacoby, Vail _55 | Select One | 2020-10-05 | ClosingCover | CLOSING DUPE TICKET | Closed | |
| Jacoby, Vail _55 | Select One | 2020-10-05 | ClosingTechEquip | CLOSING DUPE TICKET | Closed | |
| Corl, Eileen _379 | Billy | 2020-09-16 | ClosingPrepChems | Spin. | Entered into aACE | |
| Pentair, Warranty _258 | Mike | 2020-09-23 | Automation | Kevin Morrissey 620 Cedar Lane Morton PA 19070 (484) 614 8080 Work Order Number: WO-01096419 Contact Name: Kevin Morrissey Product Sku: 523317 - INTELLICONNECT WIFI Problem Code: AP05: ERRATIC OPERATION Description: Intelliconnect relay not operating pump anymore red light is coming on for the pump relay. possible bad relay. intelliconnect will have to be replaced. | Entered into aACE | |
| Schneider, _466 | Tracie | 2020-09-16 | Turn Water OnOff | Raise water level System is running off main drain | Entered into aACE | |
| Pahys, Jenny _427 | Select One | 2020-09-16 | Repair | customer reports blower making loud noise notes from BZ on 9/10/20: 1. Blower motor sounds like it is going although it still pushes air to spa jets. Photos taken of unit and serial number, sent to helpme 2. Cleaner line leaks When running on return side. it is pvc and old white style connection | Pending | |
| Pahys, Jenny _427 | Select One | 2020-10-05 | ClosingCover | CLOSING DUPE TICKET | Closed | |
| Pahys, Jenny _427 | Select One | 2020-10-05 | ClosingTechEquip | CLOSING DUPE TICKET | Closed | |
| Meyers, Bill _335 | Jason | 2020-09-16 | ClosingVac | Skim, Pre-close hammer head vac, put up anchors | Entered into aACE | |
| Davis, Ray _37 | Billy | 2020-09-16 | ClosingPrepChems | LSI 55. Assist DM. | Entered into aACE | |
| Wuollet, Cassie & Guy _216 | Mike | 2020-09-17 | Covers | customer request: "it appears that the cover is not pulled down quite far enough toward the shallow end, and water is already pooling on top of the cover. Usually, the cover overlaps the coping by almost two feet. Right now it is only overlapping about ten inches, and I'm afraid the sand bags may end up in the pool over the winter. Will you kindly stop back and tighten things up?" | Entered into aACE | |
| Forsyth, Tim _46 | Select One | 2020-09-17 | ClosingCover | CLOSING UNUSED TICKET | Closed | |
| Forsyth, Tim _46 | Mike | 2020-09-17 | ClosingTechEquip | Entered into aACE | ||
| Coen, Randi _119 | Billy | 2020-09-16 | ClosingPrepChems | LSI 55. Assist DM | Entered into aACE | |
| Rawls, Barbara _86 | Blaize | 2020-09-14 | ClosingCover | Install tarp | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Billy | 2020-09-15 | Turn Water OnOff | JP hose on. BG hose off. | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Billy | 2020-09-15 | Turn Water OnOff | JP hose on BG hose off | Entered into aACE | |
| Jacobson, Amy _441 | Billy | 2020-09-15 | CustomerVisit | Green pool. B/w. Spin. Add B5. | Entered into aACE | |
| Rubens, Alan and Joanne _187 | Billy | 2020-10-01 | ClosingCover | please be sure to remove any salamanders from the pool before covering! cover in garage, pump in shed | Entered into aACE | |
| Rubens, Alan and Joanne _187 | Blaize | 2020-10-01 | ClosingTechEquip | please be sure to remove any salamanders from the pool before covering! cover in garage, pump in shed | Entered into aACE | |
| Quinn, Paul _182 | Blaize | 2020-09-28 | ClosingCover | "I would need pool water level pumped down out to the street, lines blown out, and help getting the cover started." | Entered into aACE | |
| Quinn, Paul _182 | Dennis | 2020-09-28 | ClosingTechEquip | "I would need pool water level pumped down out to the street, lines blown out, and help getting the cover started." | Entered into aACE | |
| Bari, Jon _27 | Blaize | 2020-09-15 | Covers | pick up and bring to shop | Entered into aACE | |
| Margolis, Lisa _65 | Blaize | 2020-09-15 | ClosingLowerWater | Pull siphon | Entered into aACE | |
| Gordon, Tod _15 | Billy | 2020-09-15 | ClosingPrepChems | LSI 55. Assist close. | Entered into aACE | |
| Gordon, Tod _15 | Mike | 2020-09-15 | ClosingLowerWater | Set syphon with Ho hose | Entered into aACE | |
| Pentair, Warranty _258 | Dennis | 2020-09-16 | Filter Pump | Patricia Mcelroy 2713 S Kent Rd Broomall PA 19008 (484) 767-6035 Work Order Number: WO-01096123 Contact Name: Patricia Mcelroy Product Sku: 342002 - PMP SUPERFLO VST 1.5 ALM Problem Code: PP02: MOTOR END NOISY Description: Motor loud | Entered into aACE | |
| Shrager, Henry _410 | Billy | 2020-09-15 | ClosingPrepChems | H. O. Request LSI55 Assist in closing. | Entered into aACE | |
| Palmer, Tonya _80 | Select One | 2020-09-24 | ClosingCover | CLOSING DUPE/UNUSED TICKET | Closed | |
| Palmer, Tonya _80 | Select One | 2020-09-24 | ClosingTechEquip | CLOSING DUPE/UNUSED TICKET | Closed | |
| Abruzzese, Frank and Angela _21 | Billy | 2020-09-15 | ClosingPrepChems | LSI 55. Assist close. | Entered into aACE | |
| Abruzzese, Frank and Angela _21 | Blaize | 2020-09-15 | ClosingLowerWater | Siphon set (their equipment) | Entered into aACE | |
| Edelman, Jon _40 | Mike | 2020-10-09 | ClosingTechEquip | Entered into aACE | ||
| Edelman, Jon _40 | Blaize | 2020-10-08 | ClosingCover | Prep Pool | Entered into aACE | |
| D'Orazio, Anthony and Amy _39 | Select One | 2020-10-12 | ClosingCover | CLOSING DUPE TICKET | Closed | |
| D'Orazio, Anthony and Amy _39 | Select One | 2020-10-12 | ClosingTechEquip | CLOSING DUPE TICKET | Closed | |
| Gordon, Gary _388 | Tracie | 2020-09-15 | CustomerVisit | Add calcium hardness Calcium - 123 Phosphate - 1236 | Entered into aACE | |
| Huber, Lola _54 | Billy | 2020-09-15 | ClosingPrepChems | LSI 55. Assist close. | Entered into aACE | |
| Prehatny, John _405 | Select One | 2020-09-21 | ClosingCover | CLOSING DUPE TICKET | Closed | |
| Prehatny, John _405 | Select One | 2020-09-21 | ClosingTechEquip | CLOSING DUPE TICKET | Closed | |
| Gomes, Marvin _387 | Select One | 2020-09-28 | ClosingCover | CLOSING DUPE TICKET | Closed | |
| Gomes, Marvin _387 | Select One | 2020-09-28 | ClosingTechEquip | CLOSING DUPE TICKET | Closed | |
| Ledebur, Gary _392 | Dennis | 2020-09-16 | ClosingCover | Advance prep | Entered into aACE | |
| Ledebur, Gary _392 | Blaize | 2020-09-17 | ClosingTechEquip | Winterize pool, install cover | Entered into aACE | |
| Abruzzese, Frank and Angela _21 | Blaize | 2020-09-15 | ClosingCover | Install cover | Entered into aACE | |
| Abruzzese, Frank and Angela _21 | Mike | 2020-09-15 | ClosingTechEquip | Entered into aACE | ||
| Huber, Lola _54 | Blaize | 2020-09-15 | ClosingCover | Install cover | Entered into aACE | |
| Huber, Lola _54 | Mike | 2020-09-15 | ClosingTechEquip | Entered into aACE | ||
| Rawls, Barbara _86 | Billy | 2020-09-14 | ClosingPrepChems | LSI 55. Assist BZ cover | Entered into aACE | |
| Azorsky, Gary _376 | Billy | 2020-09-14 | ClosingPrepChems | LSI 55. Assist cover. | Entered into aACE | |
| Azorsky, Gary _376 | Tracie | 2020-10-05 | ClosingLowerWater | Reset siphon. Set syphon mikes hose | Entered into aACE | |
| Moses, Melvin _400 | Billy | 2020-09-14 | ClosingPrepChems | LSI 55. Assist BZ w/ cover. | Entered into aACE | |
| Antar, Elie _375 | Mike | 2020-09-14 | CustomerVisit | Check wire | Entered into aACE | |
| Colen, Joe _34 | Billy | 2020-09-14 | ClosingPrepChems | LSI 55. Spin. Assist BZ Cover | Entered into aACE | |
| Rothstein, Michael _238 | Mike | 2020-09-14 | ClosingLowerWater | Set pump with Ho hose | Entered into aACE | |
| Colen, Joe _34 | Blaize | 2020-09-14 | ClosingLowerWater | Our loaner pump, hose and cord set to lower water | Entered into aACE | |
| Adamo, Jeff _453 | Blaize | 2020-09-14 | Covers | Cover measure #2 | Entered into aACE | |
| Moses, Melvin _400 | Tracie | 2020-09-14 | ClosingVac | Vacuum pool to waste | Entered into aACE | |
| Silver, Sondra _411 | Billy | 2020-09-15 | ClosingCover | cover is in the garage - call Greg 610-659-6836 | Entered into aACE | |
| Silver, Sondra _411 | Select One | 2020-09-15 | ClosingTechEquip | Pending | ||
| Winter, Joseph _362 | Blaize | 2020-09-15 | ClosingCover | Install cover | Entered into aACE | |
| Winter, Joseph _362 | Mike | 2020-09-15 | ClosingTechEquip | Entered into aACE | ||
| Shrager, Henry _410 | Blaize | 2020-09-15 | ClosingCover | Install tarp cover | Entered into aACE | |
| Shrager, Henry _410 | Mike | 2020-09-15 | ClosingTechEquip | Check grids and 6 way | Entered into aACE | |
| Sherry, Jessica _371 | Select One | 2020-09-16 | ClosingCover | Advance prep | Entered into aACE | |
| Sherry, Jessica _371 | Blaize | 2020-09-16 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Rothstein, Michael _238 | Mike | 2020-09-14 | ClosingTechEquip | equipment only (does own cover) | Entered into aACE | |
| Moses, Melvin _400 | Blaize | 2020-09-14 | ClosingCover | Install cover | Entered into aACE | |
| Moses, Melvin _400 | Mike | 2020-09-14 | ClosingTechEquip | Entered into aACE | ||
| Harmon, Michael _390 | Mike | 2020-09-16 | ClosingTechEquip | equipment only (does own cover) | Entered into aACE | |
| Gordon, Tod _15 | Mike | 2020-09-15 | ClosingCover | Entered into aACE | ||
| Gordon, Tod _15 | Blaize | 2020-09-15 | ClosingTechEquip | Closing Procedure | Entered into aACE | |
| Douglas, Peter _382 | Select One | 2020-09-16 | ClosingCover | CLOSING UNUSED TICKET - CLOSING COVER SERVICE NOT REQUIRED | Closed | |
| Douglas, Peter _382 | Blaize | 2020-09-16 | ClosingTechEquip | closing equipment only (does cover self) | Entered into aACE | |
| Meyers, Bill _335 | Dennis | 2020-09-16 | ClosingCover | Advance prep | Entered into aACE | |
| Meyers, Bill _335 | Blaize | 2020-09-16 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Corl, Eileen _379 | Dennis | 2020-09-16 | ClosingCover | Advance prep | Entered into aACE | |
| Corl, Eileen _379 | Mike | 2020-09-16 | ClosingTechEquip | customer reports filter pump is leaking - please check | Entered into aACE | |
| Wan, Martin _122 | Blaize | 2020-09-14 | ClosingCover | Install cover | Entered into aACE | |
| Wan, Martin _122 | Dennis | 2020-09-14 | ClosingTechEquip | Winterize equipment | Entered into aACE | |
| Seiler, Ronald _192 | Select One | 2020-09-17 | ClosingCover | Close cover. | Entered into aACE | |
| Seiler, Ronald _192 | Blaize | 2020-09-17 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Rawls, Barbara _86 | Blaize | 2020-09-14 | ClosingCover | Install tarp | Entered into aACE | |
| Rawls, Barbara _86 | Dennis | 2020-09-14 | ClosingTechEquip | Winterize equipment | Entered into aACE | |
| Ney, Andrew _75 | Billy | 2020-09-17 | ClosingCover | Prep close. Cover, cleaner, | Entered into aACE | |
| Ney, Andrew _75 | Blaize | 2020-09-17 | ClosingTechEquip | Winterize pool, install cover | Entered into aACE | |
| Mays, Steve _130 | Billy | 2020-09-17 | ClosingCover | Close prep. | Entered into aACE | |
| Jordan, Lauren _163 | Billy | 2020-09-17 | ClosingCover | Prep close cover. | Entered into aACE | |
| Jordan, Lauren _163 | Blaize | 2020-09-17 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Davis, Ray _37 | Dennis | 2020-09-16 | ClosingCover | Advance prep | Entered into aACE | |
| Davis, Ray _37 | Mike | 2020-09-16 | ClosingTechEquip | Entered into aACE | ||
| Colen, Joe _34 | Blaize | 2020-09-14 | ClosingCover | Install cover | Entered into aACE | |
| Colen, Joe _34 | Dennis | 2020-09-14 | ClosingTechEquip | Winterize equipment | Entered into aACE | |
| Coen, Randi _119 | Dennis | 2020-09-16 | ClosingCover | Advance prep | Entered into aACE | |
| Coen, Randi _119 | Mike | 2020-09-16 | ClosingTechEquip | Entered into aACE | ||
| Azorsky, Gary _376 | Blaize | 2020-09-14 | ClosingCover | Install cover | Entered into aACE | |
| Azorsky, Gary _376 | Select One | 2020-09-14 | ClosingTechEquip | Entered into aACE | ||
| Jacobson, Amy _441 | Billy | 2020-09-11 | CustomerVisit | Green Pool. | Entered into aACE | |
| Caparo, Tina and Dan _142 | Dennis | 2020-09-11 | CustomerVisit | Report regarding electrician statement about panel wiring | Entered into aACE | |
| Park, Inkook _81 | Billy | 2020-09-11 | ClosingPrepChems | Spin. LSI 55. Assist Close MT,DM. | Entered into aACE | |
| Antar, Elie _375 | Mike | 2020-09-11 | Backwash | Check flow | Entered into aACE | |
| Jacobson, Amy _441 | Billy | 2020-09-10 | CustomerVisit | H. O. Request. Green Pool | Entered into aACE | |
| Hameed, Burhan _50 | Billy | 2020-09-10 | Turn Water OnOff | Hose off. | Entered into aACE | |
| Scott, Tracy _18 | Blaize | 2020-09-10 | CustomerVisit | Acid wash tiles and rock walls | Entered into aACE | |
| Bagga, Jesse _25 | Evan | 2020-09-10 | Turn Water OnOff | Turn hose off | Entered into aACE | |
| Milton, Christian _398 | Mike | 2020-09-10 | Repair | Check leaking at cleaner pump | Entered into aACE | |
| Naik, Archit _76 | Dennis | 2020-09-10 | ClosingLowerWater | Syphon set, their hose | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Mike | 2020-09-10 | Filter Pump | Check flow | Entered into aACE | |
| Liss, Shelly _211 | Blaize | 2020-09-10 | Turn Water OnOff | Hose started/1:35p Hose off. | Entered into aACE | |
| Morrione, Frani _171 | Billy | 2020-09-10 | ClosingPrepChems | LSI 55 | Entered into aACE | |
| Liss, Shelly _211 | Blaize | 2020-09-10 | Turn Water OnOff | Hose started | Entered into aACE | |
| Naik, Archit _76 | Billy | 2020-09-10 | ClosingPrepChems | Spin. LSI 55. | Entered into aACE | |
| Trager, Stuart _111 | Blaize | 2020-09-10 | Repair | Replace pump fastener | Entered into aACE | |
| Trager, Stuart _111 | Blaize | 2020-09-09 | Repair | Pump issue | Entered into aACE | |
| Steinberg, David _415 | Dennis | 2020-09-09 | Heater | Report heater doesn’t heat above 82 degrees | Entered into aACE | |
| Golen, Zachary _355 | Mike | 2020-09-09 | ClosingLowerWater | Syphon set. Mike’s hose Picked up on 9/11/20 | Entered into aACE | |
| Morrison, Andrew _73 | Blaize | 2020-09-09 | ClosingLowerWater | Syphon set, Blaize to pick up this pm. Whose hose? | Entered into aACE | |
| Margolis, Lisa _65 | Billy | 2020-09-09 | ClosingPrepChems | Spin. Achieve LSI 55. | Entered into aACE | |
| Morrison, Andrew _73 | Billy | 2020-09-09 | ClosingPrepChems | Spin. LSI 55 | Entered into aACE | |
| Golen, Zachary _355 | Billy | 2020-09-09 | ClosingPrepChems | Spin. LSI @ 55 degrees | Entered into aACE | |
| Rhodes, Matthew _463 | Billy | 2020-09-08 | Turn Water OnOff | Hose off | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Dennis | 2020-09-08 | Heater | Follow up to install. Report heater stopped | Entered into aACE | |
| Murphy, Raymond _401 | Dennis | 2020-09-08 | CustomerVisit | customer request - check the interior plaster prior to closing - want to ensure it does not need to be repaired prior to closing | Entered into aACE | |
| Davis, Ray _37 | Mike | 2020-09-09 | Tile | customer request - check the interior plaster prior to closing - want to ensure it does not need to be repaired prior to closing | Scheduled | |
| Shaw, Anita _193 | Mike | 2020-09-09 | Tile | CLOSING UNUSED TICKET----------------------evaluate the grout & caulk | Closed | |
| Rawls, Barbara _86 | Select One | 2020-09-14 | CoverService | NOT PERFORMED | Closed | |
| Polidori, John _341 | Dennis | 2020-09-08 | CustomerVisit | Spa empties issue. Follow up to check if valve is working properly | Entered into aACE | |
| Swathy, Chukkana _345 | Select One | 2020-09-14 | CoverService | Pending | ||
| Santoro, Michele _435 | Evan | 2020-09-08 | Backwash | Backwash+empty skimmer basket | Entered into aACE | |
| Chulik, Steve and Michel _128 | Dennis | 2020-09-08 | CustomerVisit | Check heater (anything else?) | Entered into aACE | |
| Savett, Sherrie _368 | Dennis | 2020-09-08 | Turn Water OnOff | Started 11am, estimate 2 hours | Entered into aACE | |
| Savett, Sherrie _368 | Dennis | 2020-09-08 | CustomerVisit | Assess light job. ELECTRICAL ISSUE DISCOVERED | Entered into aACE | |
| Bari, Jon _27 | Select One | 2020-09-08 | CoverService | Pending | ||
| Steinberg, David _415 | Dennis | 2020-09-06 | Installations | Replace failed filter pump, VSF | Entered into aACE | |
| Chulik, Steve and Michel _128 | Dennis | 2020-09-04 | CustomerVisit | Report heater, blower not working, see what I can do | Entered into aACE | |
| Antar, Elie _375 | Mike | 2020-09-04 | Installations | Install new 1.5 hp super flow | Entered into aACE | |
| Morrione, Frani _171 | Billy | 2020-09-04 | ClosingPrepChems | Spin hardness. LSI. Volume 16,200 gals. | Entered into aACE | |
| Shrager, Henry _410 | Select One | 2020-09-14 | ClosingCover | CLOSING DUPE TICKET | Closed | |
| Shrager, Henry _410 | Select One | 2020-09-14 | ClosingTechEquip | CLOSING DUPE TICKET | Closed | |
| Ficchi, Donna _386 | Tracie | 2020-09-04 | Backwash | Backwash pool | Entered into aACE | |
| Morrison, Andrew _73 | Blaize | 2020-09-04 | CoverService | Clean cover | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Dennis | 2020-09-04 | Installations | Pool heater MSTRTMP 400 NA convert to Propane | Entered into aACE | |
| 1022 Spring Mill Rd (Spa), Hoffman _423 | Dennis | 2020-09-04 | Heater | See if we can get spa heater working, new one due in next week | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Dennis | 2020-09-04 | Installations | Pool heater 400 MSTRTMP HD | Entered into aACE | |
| Glaubitz, Diana _446 | Billy | 2020-09-03 | CustomerVisit | Zero Cl2 report. | Entered into aACE | |
| Lawlor, John _357 | Billy | 2020-09-03 | CustomerVisit | Spin. Follow up. LSI. Verify Salt reading at panel. | Entered into aACE | |
| Katz, Sheila _58 | Billy | 2020-09-03 | CustomerVisit | Spin. Hardness. LSI. BZ report 2500 salt 9/2. | Entered into aACE | |
| Margolis, Lisa _65 | Billy | 2020-09-03 | ClosingPrepChems | Spin. Salt,hardness. LSI. Volume. 19,500 gal. | Entered into aACE | |
| Jenkins, Stephen _56 | Select One | 2020-09-03 | CustomerVisit | Spin. Salt, Hardness. LSI. | Entered into aACE | |
| Polidori, John _341 | Dennis | 2020-09-03 | CustomerVisit | Report spa emptying | Entered into aACE | |
| Antar, Elie _375 | Mike | 2020-09-02 | Filter Pump | Check system Pump is fried | Entered into aACE | |
| Morrione, Frani _171 | Mike | 2020-09-11 | ClosingCover | Entered into aACE | ||
| Morrione, Frani _171 | Dennis | 2020-09-06 | ClosingTechEquip | Winterize equipment | Entered into aACE | |
| Wuollet, Cassie & Guy _216 | Blaize | 2020-09-09 | ClosingCover | Cover installed | Entered into aACE | |
| Wuollet, Cassie & Guy _216 | Dennis | 2020-09-09 | ClosingTechEquip | Winterize equipment | Entered into aACE | |
| Murphy, Raymond _401 | Blaize | 2020-09-09 | ClosingCover | Install cover | Entered into aACE | |
| Murphy, Raymond _401 | Mike | 2020-09-09 | ClosingTechEquip | Entered into aACE | ||
| Spector, Alex _196 | Billy | 2020-09-10 | ClosingCover | Assist DM. | Entered into aACE | |
| McGinley, Patrick _168 | Mike | 2020-09-10 | ClosingCover | Put cover on | Entered into aACE | |
| McGinley, Patrick _168 | Select One | 2020-09-10 | ClosingTechEquip | Winterize equipment | Entered into aACE | |
| Naik, Archit _76 | Billy | 2020-09-10 | ClosingCover | Closing cover. | Entered into aACE | |
| Naik, Archit _76 | Dennis | 2020-09-10 | ClosingTechEquip | Winterize equipment | Entered into aACE | |
| Morrison, Andrew _73 | Blaize | 2020-09-09 | ClosingCover | Install cover | Entered into aACE | |
| Schwarz, Diane and Rick _190 | Mike | 2020-09-11 | ClosingCover | Entered into aACE | ||
| Park, Inkook _81 | Mike | 2020-09-11 | ClosingCover | Entered into aACE | ||
| Park, Inkook _81 | Mike | 2020-09-06 | ClosingTechEquip | Winterize equipment | Entered into aACE | |
| Margolis, Lisa _65 | Blaize | 2020-09-09 | ClosingCover | Install Cover | Entered into aACE | |
| Golen, Zachary _355 | Blaize | 2020-09-09 | ClosingCover | Install cover | Entered into aACE | |
| Moses, Melvin _400 | Billy | 2020-09-02 | CustomerVisit | Spin for hardness. LSI | Choose One | |
| Jenkins, Stephen _56 | Billy | 2020-09-02 | CustomerVisit | Spin hardness, salt. LSI. | Entered into aACE | |
| Goodman, Maryclaire _49 | Blaize | 2020-08-31 | CustomerVisit | CLOSING DUPE TICKET------------- Chemistry boost (CYA) | Closed | |
| Goodman, Maryclaire _49 | Blaize | 2020-08-31 | CustomerVisit | Chemistry boost (CYA) | Entered into aACE | |
| Scholl, Richard _218 | Blaize | 2020-09-02 | ClosingCover | Install cover | Entered into aACE | |
| Kroungold, Sam _356 | Mike | 2020-09-02 | ClosingTechEquip | Blew and plugged lines Cleaned grids Removed drain plugs Left storage bucket Plugged heater intake | Entered into aACE | |
| Kroungold, Sam _356 | Blaize | 2020-09-02 | ClosingCover | Install cover | Entered into aACE | |
| Copit, Steven _366 | Blaize | 2020-09-01 | ClosingCover | Cover locked in garage with other winter supplies Returned 9/2 to finish now that garage was unlocked | Entered into aACE | |
| Copit, Steven _366 | Mike | 2020-09-01 | ClosingTechEquip | Entered into aACE | ||
| Stone, Valerie _445 | Blaize | 2020-09-01 | ClosingCover | Install cover | Entered into aACE | |
| Stone, Valerie _445 | Mike | 2020-09-01 | ClosingTechEquip | Entered into aACE | ||
| Trauffer, Ed _217 | Blaize | 2020-09-01 | ClosingCover | Install cover | Entered into aACE | |
| Margolis, Lisa _65 | Blaize | 2020-08-31 | CustomerVisit | Boost chemistry (hardness and cya) | Entered into aACE | |
| Trauffer, Ed _217 | Mike | 2020-09-01 | ClosingTechEquip | Entered into aACE | ||
| Gooray, Roshan _465 | Blaize | 2020-08-31 | Covers | Measure cover | Entered into aACE | |
| Gray, William _372 | Mike | 2020-08-31 | Cleaner | Check cleaner | Entered into aACE | |
| Bagga, Jesse _25 | Dennis | 2020-08-31 | Repair | Leaking booster temporary fix, need to improve | Entered into aACE | |
| Milton, Christian _398 | Mike | 2020-08-31 | Cleaner | Install new cleaner | Entered into aACE | |
| Ney, Andrew _75 | Billy | 2020-08-31 | CustomerVisit | Deliver and install cleaner. Feed Mosquitoes. | Entered into aACE | |
| Copit, Steven _366 | Billy | 2020-08-31 | ClosingPrepChems | Pre Close. 24,500 gals. | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Dennis | 2020-08-31 | CustomerVisit | Report pump not priming, follow up to phone conversation | Entered into aACE | |
| Chulik, Steve and Michel _128 | Billy | 2020-08-31 | CustomerVisit | H. O. Request HH vac, Check cleaner. F&I new Sylvan skimmer Lid. Spin for hardness, Achieve LSI. | Entered into aACE | |
| Milton, Christian _398 | Mike | 2020-08-31 | Installations | Install new multi port valve | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Mike | 2020-08-31 | Cleaner | Install new cleaner | Entered into aACE | |
| Ney, Andrew _75 | Dennis | 2020-08-31 | Cleaner | Follow up shop repairs to cleaner floating | Entered into aACE | |
| Hollander, Dave and Alexis _52 | Dennis | 2020-08-28 | Installations | Install VSF | Entered into aACE | |
| Goldstein, Judi _157 | Mike | 2020-08-31 | Leak Detection | Pressure test suction line | Entered into aACE | |
| Brandau, Jim _432 | Billy | 2020-08-19 | CustomerVisit | CLOSING DUPE TICKET-------------- Spin for salt, hardness. . Achieve LSI. | Closed | |
| Brandau, Jim _432 | Billy | 2020-08-19 | CustomerVisit | CLOSING DUPE TICKET------------- Spin for salt, hardness. . Achieve LSI. | Closed | |
| Wintz, Jim _418 | Dennis | 2020-08-29 | CustomerVisit | Report power was out, prime or turn off pumps | Entered into aACE | |
| Stutman, Linda _464 | Billy | 2020-08-28 | CustomerVisit | New Customer visit. Spin, volume 13,050 gals. | Entered into aACE | |
| Hollander, Dave and Alexis _52 | Dennis | 2020-08-28 | Installations | CLOSING DUPE TICKET-------------- Install VSF | Closed | |
| Ney, Andrew _75 | Dennis | 2020-08-28 | Cleaner | Report cleaner floats above bottom | Entered into aACE | |
| Turnbull, Mark _417 | Dennis | 2020-08-28 | Repair | dolphins | Entered into aACE | |
| Kohler, Peter _194 | Dennis | 2020-08-27 | CustomerVisit | Report pump runs full speed all the time | Entered into aACE | |
| Goldstein, Judi _157 | Dennis | 2020-08-27 | CustomerVisit | Review plans for railing and spa | Entered into aACE | |
| Bagga, Jesse _25 | Blaize | 2020-08-27 | CustomerVisit | Report leak at old booster motor | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Billy | 2020-08-27 | CustomerVisit | Spin for salt, hardness, LSI. Throw tennis ball three times for dog. | Entered into aACE | |
| Wilson, Wendy _105 | Billy | 2020-08-27 | CustomerVisit | Spin salt,hardness,LSI, stain removal at small Plaster patch deep end wall. | Entered into aACE | |
| Stirling, Fraser _416 | Billy | 2020-08-27 | CustomerVisit | B/w. Spin for Salt, B5 and LSI. | Entered into aACE | |
| Ficchi, Donna _386 | Mike | 2020-08-27 | Cleaner | air in system check, cleaner check | Entered into aACE | |
| Retig, Joyce _231 | Mike | 2020-08-27 | Installations | pump | Entered into aACE | |
| Gray, William _372 | Mike | 2020-08-26 | Repair | Check cleaner | Entered into aACE | |
| Milton, Christian _398 | Mike | 2020-08-26 | Repair | Check debris coming back to pool Check cleaner | Entered into aACE | |
| Danoff, David _244 | Billy | 2020-08-19 | CustomerVisit | Spin hardness, LSI 26,700gals. | Entered into aACE | |
| Figures, Bill and Julie _44 | Dennis | 2020-08-26 | CustomerVisit | Report issue with Chlorinator | Entered into aACE | |
| Wilson, Wendy _105 | Dennis | 2020-08-26 | CustomerVisit | Quick stop to check report salt cell leak | Entered into aACE | |
| Gordon, Tod _15 | Billy | 2020-08-26 | CustomerVisit | Spin hardness, LSI, Pool volume 33,735 gal. | Entered into aACE | |
| Faust, John _384 | Mike | 2020-08-25 | Repair | CLOSING DUPE TICKET-------------------- replace multiport valve | Closed | |
| Faust, John _384 | Mike | 2020-08-26 | Installations | Replace multi port valve part2 | Entered into aACE | |
| Matthews, John _395 | Billy | 2020-08-26 | CustomerVisit | Follow up hardness. LSI. 8/24 svc spin. 1.9,,2.6,,6.6,,27,,81,,76. 5 lb ash, 5 lb Alk plus added. 8/26 Spin 2.4,,2.4,,6.8,,31,,90,,67. Orenda. 4 lb ash, 25 lb Alk plus,61 lbs flake. | Entered into aACE | |
| Wintz, Jim _418 | Billy | 2020-08-26 | CustomerVisit | Spin Hardness LSI. | Entered into aACE | |
| Trager, Stuart _111 | Billy | 2020-08-26 | CustomerVisit | CLOSING DUPE TICKET------------ Pre close LSI | Closed | |
| Trager, Stuart _111 | Billy | 2020-08-26 | CustomerVisit | Pre close LSI | Entered into aACE | |
| Somers, Joseph _413 | Billy | 2020-08-25 | CustomerVisit | Spin Hardness. LSI. | Entered into aACE | |
| Corcoran, Richard _370 | Billy | 2020-08-25 | CustomerVisit | Spin. Hardness. LSI. | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Dennis | 2020-08-25 | Repair | Report salt cell leaking | Entered into aACE | |
| Azorsky, Gary _376 | Tracie | 2020-08-25 | Cleaner | Return Polaris from shop | Entered into aACE | |
| Milton, Christian _398 | Billy | 2020-08-25 | CustomerVisit | Test Hardness. Achieve LSI. | Entered into aACE | |
| Vellios, Taeson _101 | Dennis | 2020-08-25 | Leak Detection | Report pump is leaking, system off. | Entered into aACE | |
| Katz, Sheila _58 | Dennis | 2020-08-25 | Lights | Replace pool light | Entered into aACE | |
| Stirling, Fraser _416 | Blaize | 2020-08-25 | FilterElement | Inspect element/clean | Entered into aACE | |
| Costa, Kathy _147 | Billy | 2020-08-25 | CustomerVisit | H. O. Request vac. | Entered into aACE | |
| Moses, Melvin _400 | Tracie | 2020-08-25 | Cleaner | Return Polaris | Entered into aACE | |
| Stirling, Fraser _416 | Billy | 2020-08-25 | CustomerVisit | B/w. Spin for salt and B5. | Entered into aACE | |
| Scholl, Richard _218 | Billy | 2020-08-25 | CustomerVisit | SRV test. | Entered into aACE | |
| Copit, Steven _366 | Tracie | 2020-08-25 | Turn Water OnOff | Water low Test chems. Add calcium hardness | Entered into aACE | |
| Ledebur, Gary _392 | Blaize | 2020-08-25 | Turn Water OnOff | Hose started needs 3 in | Entered into aACE | |
| Ledebur, Gary _392 | Blaize | 2020-08-25 | CustomerVisit | Complete vac to waste | Entered into aACE | |
| Sneddon, Larry _221 | Blaize | 2020-08-24 | Closing | Install cover, remove heater and Our equipment NOTE: level was 7in from tile | Entered into aACE | |
| Faust, John _384 | Mike | 2020-08-25 | Repair | replace multiport valve | Entered into aACE | |
| Scholl, Richard _218 | Billy | 2020-08-24 | CustomerVisit | SRV test. | Entered into aACE | |
| Ledebur, Gary _392 | Blaize | 2020-08-24 | CustomerVisit | Continue vac to waste | Entered into aACE | |
| Ledebur, Gary _392 | Blaize | 2020-08-24 | FilterElement | Open filter inspect/clean element | Entered into aACE | |
| Stirling, Fraser _416 | Billy | 2020-08-24 | CustomerVisit | Follow up B5, Salt, Hardness, b/w. | Entered into aACE | |
| Moses, Melvin _400 | Blaize | 2020-08-24 | Cleaner | Check cleaner/ repair if possible | Entered into aACE | |
| Azorsky, Gary _376 | Blaize | 2020-08-24 | Cleaner | Cleaner brought back to shop, repair If possible | Entered into aACE | |
| Lawlor, John _357 | Billy | 2020-08-24 | CustomerVisit | Test for cl2. Test Intellichlor for production. | Entered into aACE | |
| Faust, John _384 | Mike | 2020-08-24 | Repair | Check water leaking out of backwash | Entered into aACE | |
| Caparo, Tina and Dan _142 | Dennis | 2020-08-24 | Lights | all lights are out | Entered into aACE | |
| Thomas, Natasha _99 | Dennis | 2020-08-24 | CustomerVisit | loud pump | Entered into aACE | |
| Kroungold, Sam _356 | Dennis | 2020-08-27 | Repair | spa jets, need equipment and want helper | Entered into aACE | |
| McCormick, Pat _447 | Mike | 2020-08-24 | Leak Detection | follow up, check water level in spa | Entered into aACE | |
| Bloczynski, Nigeria _459 | Dennis | 2020-08-24 | Installations | heater install | Entered into aACE | |
| Sneddon, Larry _221 | Blaize | 2020-08-22 | CoverService | Clean cover | Entered into aACE | |
| Kuhn, Nancy and Gordan _61 | Billy | 2020-08-21 | Turn Water OnOff | Hose off. | Entered into aACE | |
| Tulin, Stan and Riki _100 | Billy | 2020-08-21 | CustomerVisit | Follow up B5 and hardness. | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Billy | 2020-08-21 | CustomerVisit | Follow up EZ svc spin. Salt 4200. | Entered into aACE | |
| Singer, Mel _195 | Billy | 2020-08-21 | CustomerVisit | Deliver flake and B 5 to JP. | Entered into aACE | |
| McCarver, Anne _67 | Dennis | 2020-08-21 | CustomerVisit | Evaluate backwash line | Entered into aACE | |
| Gomes, Marvin _387 | Billy | 2020-08-21 | CustomerVisit | H. O. Request. Vac. | Entered into aACE | |
| Bloczynski, Nigeria _459 | Dennis | 2020-08-21 | Repair | Replace check valve insert, also review automation and heater settings, show them how to use system | Entered into aACE | |
| McCormick, Pat _447 | Mike | 2020-08-21 | Leak Detection | Check for leak | Entered into aACE | |
| Jenkins, Stephen _56 | Tracie | 2020-08-21 | Follow up | Add salt to pool | Entered into aACE | |
| Brandau, Jim _432 | Billy | 2020-08-20 | CustomerVisit | Take cleaner out of pool. | Entered into aACE | |
| Gregorchuk, Scott _3 | Billy | 2020-08-20 | CustomerVisit | Spin Hardness, salt. Achieve LSI. | Entered into aACE | |
| Gonzalez, Fernando _48 | Billy | 2020-08-20 | CustomerVisit | Spin B5 and Hardness achieve LSI. | Entered into aACE | |
| Cooler, Stewart _146 | Billy | 2020-08-20 | CustomerVisit | Follow up B5 and filter. | Entered into aACE | |
| Corcoran, Richard _370 | Tracie | 2020-08-20 | Turn Water OnOff | Hose on /Hose off | Entered into aACE | |
| Vellios, Taeson _101 | Billy | 2020-08-20 | CustomerVisit | Clean up equip area. | Entered into aACE | |
| DeNicola, Michael _433 | Evan | 2020-08-20 | CustomerVisit | Add acid | Entered into aACE | |
| Goldfarb, Stanley _47 | Dennis | 2020-08-20 | CustomerVisit | Quick stop to check cleaner. Running great both drive and bag jets doing their job. Pool looks good | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Billy | 2020-08-20 | CustomerVisit | Follow up B5. Look around. | Entered into aACE | |
| Copit, Steven _366 | Tracie | 2020-08-20 | Turn Water OnOff | Turn hose on./off | Entered into aACE | |
| Mackin, Jean _63 | Billy | 2020-08-20 | Follow up | Mackin closing follow up 2 supergizmo, blue bucket, anchor by diving board | Entered into aACE | |
| Chulik, Steve and Michel _128 | Dennis | 2020-08-20 | Automation | Intellitouch WiFi and Heater check. This install now complete WOO HOO! | Entered into aACE | |
| Abruzzese, Frank and Angela _21 | Dennis | 2020-08-20 | CustomerVisit | Install in use waterproof covers on devices near equipment and in pool area. Let them know we're working on low voltage lighting job at pool landscape and steps. | Entered into aACE | |
| Sneddon, Larry _221 | Blaize | 2020-08-19 | Turn Water OnOff | Hose started | Open | |
| Sneddon, Larry _221 | Blaize | 2020-08-19 | Turn Water OnOff | Hose started | Open | |
| Sneddon, Larry _221 | Blaize | 2020-08-19 | PressureWash | Pump down/Pressure wash/Fill | Entered into aACE | |
| Levy, Rochelle _13 | Blaize | 2020-08-19 | CustomerVisit | Finish backfill with topsoil | Entered into aACE | |
| Brandau, Jim _432 | Billy | 2020-08-19 | CustomerVisit | Spin for salt, hardness. . Achieve LSI. | Entered into aACE | |
| O'Grady, Meg _78 | Billy | 2020-08-19 | CustomerVisit | Spin for B5 and Hardness. Follow up Last two svc tickets. | Entered into aACE | |
| Stirling, Fraser _416 | Billy | 2020-08-19 | CustomerVisit | Follow up green pool. Spin. B/w. | Entered into aACE | |
| Mackin, Jean _63 | Billy | 2020-08-19 | CustomerVisit | Install Borate. | Entered into aACE | |
| Lawlor, John _357 | Billy | 2020-08-19 | CustomerVisit | Follow up SRV1. Spin. | Entered into aACE | |
| Ney, Andrew _75 | Billy | 2020-08-19 | CustomerVisit | Replace basket, check cleaner, check B5 , feed mosquitoes. | Entered into aACE | |
| Mackin, Jean _63 | Blaize | 2020-08-19 | CustomerVisit | Install cover, add xph | Entered into aACE | |
| Vanhouten, David _124 | Tracie | 2020-08-19 | Follow up | Add muriaric acid to lower ph | Entered into aACE | |
| Mackin, Jean _63 | Blaize | 2020-08-18 | CoverService | Patch cover as necessary | Entered into aACE | |
| Ryan, Deb and Bill _2 | Billy | 2020-08-18 | CustomerVisit | B5&Hardness | Entered into aACE | |
| Camp, William and Melanie _31 | Billy | 2020-08-18 | CustomerVisit | B5 and Hardness. | Entered into aACE | |
| Vinnicombe, Herb _251 | Mike | 2020-08-18 | Follow up | Hook up backwash | Entered into aACE | |
| Sneddon, Larry _221 | Blaize | 2020-08-18 | CustomerVisit | Vac some mud out of pool | Entered into aACE | |
| Katz, Sheila _58 | Billy | 2020-08-18 | CustomerVisit | Add salt per BZ phone call | Entered into aACE | |
| Birdsall, Carrie _434 | Billy | 2020-08-18 | CustomerVisit | Spin salt, B5 and hardness | Entered into aACE | |
| Gregorchuk, Scott _3 | Billy | 2020-08-18 | Turn Water OnOff | Hose off. | Entered into aACE | |
| 1022 Spring Mill Rd (Spa), Hoffman _423 | Billy | 2020-08-18 | CustomerVisit | Spin for salt and hardness. | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Billy | 2020-08-18 | CustomerVisit | Follow up spin salt and hardness | Entered into aACE | |
| Ryan, David and Kelly _189 | Billy | 2020-08-18 | CustomerVisit | Spin for salt and hardness. | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Billy | 2020-08-18 | CustomerVisit | Spin for Hardness. | Entered into aACE | |
| Levy, Rochelle _13 | Blaize | 2020-08-18 | CustomerVisit | backfill hole | Entered into aACE | |
| Wilson, Wendy _105 | Dennis | 2020-08-21 | Repair | customer reports equipment leaking again, more than before | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Dennis | 2020-08-18 | Cleaner | Report not working | Entered into aACE | |
| Chulik, Steve and Michel _128 | Dennis | 2020-08-18 | Installations | Install VSF, intellitouch | Entered into aACE | |
| Sparango (McKean Rd Ambler), Ben _451 | Blaize | 2020-08-17 | CustomerVisit | Check conditions | Entered into aACE | |
| Oak Ridge Resort, _365 | Mike | 2020-08-17 | Choose One | Drain pool and clean out pool Install new drain covers Install vac release on spa and baby pool | Entered into aACE | |
| Schwarz, Diane and Rick _190 | Select One | 2020-08-17 | Cleaner | customer said they worked on it and it was going ok for now | Closed | |
| Mackin, Jean _63 | Blaize | 2020-08-17 | CustomerVisit | CLOSING DUPE TICKET------------------- Vac to waste | Closed | |
| Goldstein, Judi _157 | Mike | 2020-08-24 | Leak Detection | customer is concerned there may be a leak in the spa | Entered into aACE | |
| Mackin, Jean _63 | Blaize | 2020-08-17 | CustomerVisit | Vac to waste | Entered into aACE | |
| Corcoran, Richard _370 | Blaize | 2020-08-17 | CustomerVisit | CLOSING DUPE TICKET---------------- Test water aid pool first aid | Closed | |
| Jacobs, Fred _440 | Dennis | 2020-08-17 | Automation | Meet with Fred to review system and screen logic | Entered into aACE | |
| Todd, Jacky _202 | Dennis | 2020-08-17 | Filter Pump | Replace VSF | Entered into aACE | |
| Corcoran, Richard _370 | Blaize | 2020-08-17 | CustomerVisit | Test water aid pool first aid | Entered into aACE | |
| Bloczynski, Nigeria _459 | Dennis | 2020-08-14 | CustomerVisit | CLOSING DUPE TICKET-------------------- Report critter in auto cover | Closed | |
| Corcoran, Richard _370 | Blaize | 2020-08-15 | CustomerVisit | Test water, add pool first aid depending on results | Entered into aACE | |
| Fath, Kristen _212 | Evan | 2020-08-14 | CustomerVisit | Deliver off timer | Entered into aACE | |
| Bloczynski, Nigeria _459 | Dennis | 2020-08-14 | CustomerVisit | Report critter in auto cover | Entered into aACE | |
| Pahys, Jenny _427 | Billy | 2020-08-14 | CustomerVisit | Spin. Repair cleaner. Add salt&chems. | Entered into aACE | |
| Katz, Sheila _58 | Billy | 2020-08-14 | CustomerVisit | Spin B/w. | Entered into aACE | |
| Colen, Joe _34 | Billy | 2020-08-14 | CustomerVisit | Deliver Bromine. | Entered into aACE | |
| Lawlor, John _357 | Billy | 2020-08-14 | CustomerVisit | SRV1 follow up. Spin. | Entered into aACE | |
| Ney, Andrew _75 | Billy | 2020-08-14 | CustomerVisit | Follow up B5. Check Cleaner. | Entered into aACE | |
| Turnbull, Mark _417 | Billy | 2020-08-14 | CustomerVisit | B/w. Spin. | Entered into aACE | |
| Vellios, Taeson _101 | Billy | 2020-08-13 | Turn Water OnOff | Hose off. Spin. Consult DM before depart. | Entered into aACE | |
| Ney, Andrew _75 | Billy | 2020-08-13 | CustomerVisit | Follow up B5 and Mr. Jaws. Spin. Feed Mosquitos. | Entered into aACE | |
| Lawlor, John _357 | Billy | 2020-08-13 | CustomerVisit | Follow up SRV1. | Entered into aACE | |
| Turnbull, Mark _417 | Billy | 2020-08-13 | CustomerVisit | Meet EZ. Assist in full service. | Entered into aACE | |
| Katz, Sheila _58 | Billy | 2020-08-13 | CustomerVisit | Follow up 8/12 ticket rain delay. | Entered into aACE | |
| Vellios, Taeson _101 | Dennis | 2020-08-13 | CustomerVisit | Follow up to pump running dry | Entered into aACE | |
| Turnbull, Mark _417 | Dennis | 2020-08-13 | Installations | install pumps, chem feeder and valve | Entered into aACE | |
| Crowl, Rachel _36 | Dennis | 2020-08-24 | CustomerVisit | customer requests check for air in the line ... The returns are intermittently bubbling, visibly and audibly. | Entered into aACE | |
| Katz, Sheila _58 | Blaize | 2020-08-12 | CustomerVisit | Suppose to be finish vac to waste and add chems.. down pour (salt delivery and backwash) | Entered into aACE | |
| Vellios, Taeson _101 | Blaize | 2020-08-12 | CustomerVisit | Customer says pool is off/ follow up from yesterday green pool | Entered into aACE | |
| Pahys, Jenny _427 | Dennis | 2020-08-12 | CustomerVisit | Report warm water returns to pool in hot tub mode | Entered into aACE | |
| 1022 Spring Mill Rd (Spa), Hoffman _423 | Blaize | 2020-08-12 | Choose One | Pump down spa into pool and refill with pool water | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Blaize | 2020-08-12 | CustomerVisit | Add salt/ hardness | Entered into aACE | |
| Lawlor, John _357 | Billy | 2020-08-12 | CustomerVisit | Install SRV1. | Entered into aACE | |
| Fath, Kristen _212 | Dennis | 2020-08-12 | Repair | follow up to complete burst pipe repair | Entered into aACE | |
| Gray, William _372 | Mike | 2020-08-12 | Installations | replace booster | Entered into aACE | |
| Douglas, Peter _382 | Mike | 2020-08-18 | Filter Pump | troubleshoot poor circulation (customer says says no water going through system so he shut the pump off) | Entered into aACE | |
| Vinnicombe, Herb _251 | Mike | 2020-08-12 | Installations | Install VSF, LA01N, rearrange equipment | Entered into aACE | |
| Fath, Kristen _212 | Blaize | 2020-08-11 | Repair | thinks her cleaner pipe has burst, son turned valve too far and broke | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Billy | 2020-08-11 | CustomerVisit | Follow up. Install cleaner. | Entered into aACE | |
| Zimmerman, Bonnie _209 | Dennis | 2020-08-11 | Lights | pool light not working because breaker tripped, she thinks it got wet from storm, cover not sealed, can we look at it | Entered into aACE | |
| Levy, Rochelle _13 | Blaize | 2020-08-11 | Repair | CLOSING DUPE TICKET------------ Use deck pump to force water through over flow | Closed | |
| Levy, Rochelle _13 | Blaize | 2020-08-11 | Repair | Use deck pump to force water through over flow | Entered into aACE | |
| Feinzig Schwartz, Emily _230 | Billy | 2020-08-11 | CustomerVisit | BA request follow up. | Entered into aACE | |
| Gray, William _372 | Dennis | 2020-08-11 | Cleaner | customer reports cleaner motor making loud sounds | Entered into aACE | |
| Allen, Stacey _430 | Billy | 2020-08-11 | CustomerVisit | Spin. | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Blaize | 2020-08-11 | Repair | Check pump status, gave filter alarm light | Entered into aACE | |
| Vellios, Taeson _101 | Blaize | 2020-08-11 | CustomerVisit | Green pool | Entered into aACE | |
| Turnbull, Mark _417 | Billy | 2020-08-11 | CustomerVisit | Follow up B5&Cl2 | Entered into aACE | |
| Katz, Sheila _58 | Blaize | 2020-08-11 | CustomerVisit | Continue cleanup after storm | Entered into aACE | |
| Ney, Andrew _75 | Billy | 2020-08-11 | CustomerVisit | Install B5. 25,300 gal | Entered into aACE | |
| Oak Ridge Resort, _365 | Mike | 2020-08-14 | Repair | pool drain for debris, drain covers etc. | Entered into aACE | |
| Vellios, Taeson _101 | Dennis | 2020-08-11 | CustomerVisit | Report system down since storm | Entered into aACE | |
| Stirling, Fraser _416 | Blaize | 2020-08-11 | CustomerVisit | Vac to waste | Entered into aACE | |
| Lawlor, John _357 | Billy | 2020-08-11 | CustomerVisit | Prep for SRV1. | Entered into aACE | |
| Pahys, Jenny _427 | Dennis | 2020-08-11 | CustomerVisit | Review caulk job | Closed | |
| Cox, Chris _148 | Mike | 2020-08-11 | Lights | light has popped out again | Entered into aACE | |
| Sparango (McKean Rd Ambler), Ben _451 | Evan | 2020-08-10 | CustomerVisit | Try to start pool up and add carboys | Entered into aACE | |
| Hoy, Fred & Liz _458 | Bryan | 2020-08-12 | CustomerVisit | Inspection | Entered into aACE | |
| Kuhn, Nancy and Gordan _61 | Billy | 2020-08-10 | CustomerVisit | Follow up green pool and B5. | Choose One | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Billy | 2020-08-10 | CustomerVisit | Follow up mud pool. | Entered into aACE | |
| Bloczynski, Nigeria _459 | Mike | 2020-08-11 | Repair | Leak coming from pvc pipe at equipment. | Entered into aACE | |
| 1401 Morris Rd, Hoffman _8 | Billy | 2020-08-10 | CustomerVisit | Follow up mud pool | Entered into aACE | |
| Birdsall, Carrie _434 | Billy | 2020-08-10 | CustomerVisit | Follow up spin salt and B5. | Entered into aACE | |
| Douglas, Peter _382 | Dennis | 2020-08-10 | CustomerVisit | Report air in system | Entered into aACE | |
| Stirling, Fraser _416 | Billy | 2020-08-10 | Follow up | Follow up. Green Pool. Install Borate. Spin. 28,100 gals. | Entered into aACE | |
| Thomas, Natasha _99 | Dennis | 2020-08-10 | CustomerVisit | Report pump loud | Entered into aACE | |
| Turnbull, Mark _417 | Billy | 2020-08-10 | CustomerVisit | Install Borate. | Entered into aACE | |
| Vinnicombe, Herb _251 | Dennis | 2020-08-10 | CustomerVisit | customer reports pump won't turn on | Entered into aACE | |
| Pahys, Jenny _427 | Dennis | 2020-08-10 | Heater | customer reports heater would not kick on | Entered into aACE | |
| Abruzzese, Frank and Angela _21 | Jason | 2020-08-08 | Choose One | Spin test, balance, and whatever else needed | Entered into aACE | |
| Stirling, Fraser _416 | Evan | 2020-08-08 | CustomerVisit | Green pool | Entered into aACE | |
| Stirling, Fraser _416 | Jason | 2020-08-08 | Choose One | CLOSING DUPE TICKET Add severest leaf rake bulk | Entered into aACE | |
| Chulik, Steve and Michel _128 | Dennis | 2020-08-08 | Automation | Report breaker for auto control keeps tripping | Entered into aACE | |
| Gonzalez, Fernando _48 | Dennis | 2020-08-08 | Cleaner | Report cleaner not working | Entered into aACE | |
| Katz, Sheila _58 | Jason | 2020-08-08 | Choose One | Blind V2W, shock | Entered into aACE | |
| Moffitt, Nancy Ann _399 | Blaize | 2020-08-08 | CustomerVisit | Check conditions | Entered into aACE | |
| Schafer, Jon _92 | Jason | 2020-08-08 | Choose One | Return visit after refilling pool and tropical storm | Entered into aACE | |
| Stirling, Fraser _416 | Jason | 2020-08-08 | Choose One | Add severest leaf rake bulk | Entered into aACE | |
| Schafer, Jon _92 | Jason | 2020-08-07 | Choose One | Check that pump is filtering | Entered into aACE | |
| Glaubitz, Diana _446 | Evan | 2020-08-07 | LowerWater | Lower water | Entered into aACE | |
| Crowl, Rachel _36 | Evan | 2020-08-07 | Backwash | Backwash | Entered into aACE | |
| Golen, Zachary _355 | Jason | 2020-08-07 | Choose One | Vac to waste after mud slide due to tropical storm | Entered into aACE | |
| Stirling, Fraser _416 | Billy | 2020-08-07 | CustomerVisit | Green Pool. Lower level. B/w. | Entered into aACE | |
| Abruzzese, Frank and Angela _21 | Billy | 2020-08-07 | CustomerVisit | Mud Pool. Add cl2.5. B/w. | Entered into aACE | |
| Katz, Sheila _58 | Billy | 2020-08-07 | Backwash | Mud pool. B/ w. Add cl5 | Entered into aACE | |
| Camp, William and Melanie _31 | Blaize | 2020-08-07 | CustomerVisit | Check conditions (backwash/carboy) | Entered into aACE | |
| Huber, Lola _54 | Blaize | 2020-08-07 | CustomerVisit | CLOSING DUPE TICKET Check for power after storm | Closed | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Billy | 2020-08-07 | Backwash | B/w. Add cl5. | Entered into aACE | |
| Huber, Lola _54 | Blaize | 2020-08-07 | CustomerVisit | Check for power after storm | Entered into aACE | |
| 1401 Morris Rd, Hoffman _8 | Billy | 2020-08-07 | Backwash | B/w. Cl2.5 | Entered into aACE | |
| Arader, Chris _24 | Billy | 2020-08-07 | Backwash | B/w. Add Cl2.5. | Entered into aACE | |
| Birdsall, Carrie _434 | Billy | 2020-08-06 | CustomerVisit | Lower level , b/w. Spin for salt and B5. | Entered into aACE | |
| Gordon, Gary _388 | Tracie | 2020-08-06 | CustomerVisit | Check status of pool from storm. Serviced pool on Monday | Entered into aACE | |
| Arader, Chris _24 | Mike | 2020-08-06 | Backwash | Check pool | Entered into aACE | |
| Hameed, Burhan _50 | Mike | 2020-08-06 | Backwash | Check pool | Entered into aACE | |
| Kiniry, Nancy and William _59 | Mike | 2020-08-06 | Backwash | Check pool | Entered into aACE | |
| Goldfarb, Stanley _47 | Dennis | 2020-08-08 | Cleaner | Report cleaner not working | Entered into aACE | |
| Levy, Rochelle _13 | Dennis | 2020-08-06 | CustomerVisit | Follow up to hole after Isaias | Entered into aACE | |
| Camp, William and Melanie _31 | Mike | 2020-08-06 | Backwash | Check pool | Entered into aACE | |
| 1401 Morris Rd, Hoffman _8 | Mike | 2020-08-06 | Backwash | Check pool | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Mike | 2020-08-06 | Backwash | Check pool | Entered into aACE | |
| Golen, Zachary _355 | Dennis | 2020-08-06 | Backwash | Report mud in pool due to dirt excavated doing work in yard. Backwash and add carboy | Entered into aACE | |
| Abruzzese, Frank and Angela _21 | Mike | 2020-08-06 | Backwash | Check pool | Entered into aACE | |
| Katz, Sheila _58 | Mike | 2020-08-06 | Backwash | Check pool | Entered into aACE | |
| 1401 Morris Rd, Hoffman _8 | Billy | 2020-08-05 | Backwash | B/W. Mud Pool. | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Billy | 2020-08-05 | CustomerVisit | B/W two filters. | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Dennis | 2020-08-05 | Repair | Report panel leaning away from wall | Entered into aACE | |
| Ryan, Deb and Bill _2 | Billy | 2020-08-05 | CustomerVisit | Lower Level, b/w, install B5. R&R backwash line. Get Pool Volume. Pool-15,200 / Spa-300 gals. | Entered into aACE | |
| Janoch, Alex _162 | Dennis | 2020-08-05 | Repair | Report leak at filter | Entered into aACE | |
| 1401 Morris Rd, Hoffman _8 | Jason | 2020-08-05 | Backwash | Pool muddy after tropical storm Backwash and skim | Entered into aACE | |
| Arader, Chris _24 | Billy | 2020-08-05 | CustomerVisit | B/W. Lower level. H. O. Called in Mud Pool. | Entered into aACE | |
| Kiniry, Nancy and William _59 | Mike | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| Lawlor, John _357 | Blaize | 2020-08-05 | Backwash | Entered in service tickets. Special trip to Evaluate after Tropical Storm Isaias | Closed | |
| D'Orazio, Anthony and Amy _39 | Blaize | 2020-08-05 | Backwash | Entered in service tickets. Special trip to Evaluate after Tropical Storm Isaias | Closed | |
| Palmer, Tonya _80 | Blaize | 2020-08-05 | Backwash | Entered in service tickets. Special trip to Evaluate after Tropical Storm Isaias | Closed | |
| Morano, Tom _259 | Blaize | 2020-08-05 | Backwash | Entered in service tickets. Special trip to Evaluate after Tropical Storm Isaias | Closed | |
| Crowl, Rachel _36 | Blaize | 2020-08-05 | Backwash | Entered in service tickets. Special trip to Evaluate after Tropical Storm Isaias | Closed | |
| Polidori, John _341 | Mike | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| Liss, Shelly _211 | Mike | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| Camp, William and Melanie _31 | Mike | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| Hollander, Dave and Alexis _52 | Mike | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| Bucklee, Karen _114 | Mike | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| Piroeff, Homer and Kathy _84 | Mike | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| Morris, Gail and Howard _72 | Mike | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| McCarver, Anne _67 | Mike | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| Ford, Anne and David _125 | Mike | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| Goodman, Maryclaire _49 | Billy | 2020-08-05 | Backwash | CLOSING UNUSED TICKET--------------- Special trip to Evaluate after Tropical Storm Isaias | Closed | |
| Turnbull, Mark _417 | Billy | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Scheduled | |
| Levering, Charles _394 | Billy | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| Swathy, Chukkana _345 | Billy | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias 26,400 gallons. | Entered into aACE | |
| Janoch, Alex _162 | Dennis | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| Jenkins, Stephen _56 | Tracie | 2020-08-05 | Backwash | Check pool | Entered into aACE | |
| Anderson, Bryan _1 | Dennis | 2020-08-05 | CustomerVisit | Meet with Bob Kloenne to discuss plan and layout. | Entered into aACE | |
| O'Grady, Meg _78 | Dennis | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| Chulik, Steve and Michel _128 | Mike | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| Chaudhuri, Anupriya _429 | Mike | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| Famiglio, James _346 | Mike | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| Ney, Andrew _75 | Billy | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| Maguire, Lisa _64 | Billy | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| Burton, Mike _141 | Billy | 2020-08-05 | Backwash | CLOSING UNUSED TICKET------------- Special trip to Evaluate after Tropical Storm Isaias | Closed | |
| Brandau, Jim _432 | Dennis | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| Huber, Lola _54 | Dennis | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias | Entered into aACE | |
| DeNicola, Michael _433 | Dennis | 2020-08-05 | Backwash | Special trip to Evaluate after Tropical Storm Isaias. Report “pump issues” | Entered into aACE | |
| Ryan, Deb and Bill _2 | Billy | 2020-08-04 | CustomerVisit | Install Borate, lower level b/w. | Entered into aACE | |
| Goodman, Maryclaire _49 | Billy | 2020-08-04 | CustomerVisit | H. O. Request. Lower water. Clean storm debris. | Entered into aACE | |
| Vellios, Taeson _101 | Billy | 2020-08-04 | CustomerVisit | H. O. Request. Check chems and add Cl2. | Entered into aACE | |
| Patterson, Blaine _179 | Dennis | 2020-08-03 | CustomerVisit | Request info on converting pool heater to natural gas | Entered into aACE | |
| Maguire, Lisa _64 | Billy | 2020-08-03 | CustomerVisit | SRV test Spa. Pool 36,605 gals. Spa 888 gals. | Entered into aACE | |
| McCormick, Pat _447 | Dennis | 2020-08-03 | Leak Detection | Check level, call him | Entered into aACE | |
| Lawlor, John _357 | Billy | 2020-08-03 | CustomerVisit | Remove concrete forms, haul off site. | Entered into aACE | |
| Retig, Joyce _231 | Dennis | 2020-08-03 | CustomerVisit | customer reports motor is loud and filter tank is leaning off concrete pad and he is concerned that tank may end up in neighbor’s yard. | Entered into aACE | |
| Birdsall, Carrie _434 | Billy | 2020-08-03 | CustomerVisit | Spin for salt and B5. | Entered into aACE | |
| Pahys, Jenny _427 | Billy | 2020-08-03 | Cleaner | Replace cleaner bag, spin for salt and B5. | Entered into aACE | |
| Mackin, Jean _63 | Dennis | 2020-08-14 | Closing | Winterize, bring cover in for repairs | Entered into aACE | |
| Schafer, Jon _92 | Blaize | 2020-08-03 | FilterInstallation | Install new filter | Entered into aACE | |
| Schafer, Jon _92 | Blaize | 2020-08-03 | Turn Water OnOff | Hose started, bowl is filled in deep end | Open | |
| Pahys, Jenny _427 | Mike | 2020-08-03 | Repair | caulk | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Mike | 2020-08-03 | Repair | caulk | Entered into aACE | |
| Maguire, Lisa _64 | Billy | 2020-08-03 | CustomerVisit | stain test | Scheduled | |
| Abruzzese, Frank and Angela _21 | Dennis | 2020-10-19 | CustomerVisit | Pictures of landscape lights for Enton | Entered into aACE | |
| Schafer, Jon _92 | Select One | 2020-08-01 | CustomerVisit | CLOSING UNUSED TICKET No water in pool | Closed | |
| Nally, Allison _74 | Zak | 2020-07-31 | CustomerVisit | Replace broken skimmer basket | Entered into aACE | |
| Sparango (McKean Rd Ambler), Ben _451 | Evan | 2020-07-31 | Choose One | Check status/water level | Entered into aACE | |
| Kandikonda, Pranathi _450 | Zak | 2020-07-31 | CustomerVisit | Add 40’ backwash hose | Entered into aACE | |
| Scott, Archie _266 | Dennis | 2020-07-31 | Leak Detection | Report leak at pump | Entered into aACE | |
| Scott, Archie _266 | Select One | 2020-07-31 | Repair | CLOSING UNUSED/DUPE TICKET customer reports losing water | Closed | |
| Abruzzese, Frank and Angela _21 | Dennis | 2020-07-31 | Lights | Report lights not working | Entered into aACE | |
| Doghramji, Rose Marie _4 | Blaize | 2020-07-31 | CustomerVisit | Add acid from service visit day before | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Billy | 2020-07-31 | CustomerVisit | Vac to waste, spin, b/w hose on/off, add chems. | Entered into aACE | |
| Burton, Mike _141 | Dennis | 2020-07-31 | Automation | Report no connection with app | Entered into aACE | |
| Chulik, Steve and Michel _128 | Blaize | 2020-07-31 | Repair | Get broken cleaning wall fitting out and replace | Entered into aACE | |
| Jensen, Laurie _454 | Dennis | 2020-07-31 | CustomerVisit | Assessment | Entered into aACE | |
| Levy, Rochelle _13 | Blaize | 2020-07-31 | Leak Detection | Dig away at sink hole | Entered into aACE | |
| Harmon, Michael _390 | Mike | 2020-08-05 | Repair | customer reports broken fitting at the filter | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Billy | 2020-07-31 | CustomerVisit | Install Borate. Spin. 19,200 gals. | Entered into aACE | |
| Jensen, Laurie _454 | Dennis | 2020-07-31 | CustomerVisit | CLOSING DUPE/UNUSED TICKET | Closed | |
| Maguire, Lisa _64 | Dennis | 2020-07-31 | CustomerVisit | Assessment | Entered into aACE | |
| Farragut, Dan _43 | Select One | Installations | CMP, ON HOLD DUE TO CUSTOMER ISSUES | On Hold | ||
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Mike | 2020-07-31 | CustomerVisit | assess caulk job | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Mike | 2020-07-31 | Repair | no niche skimmer | Entered into aACE | |
| Gray, Allen _444 | Mike | 2020-07-31 | Installations | CMP Fill with 6 tabs | Entered into aACE | |
| Murphy, Raymond _401 | Mike | 2020-07-31 | Lights | R light, have standard light 30’ cord | Entered into aACE | |
| Fagan, Scott _42 | Dennis | 2020-07-30 | Repair | customer reports pump leak. Shakya met me and saw work performed | Entered into aACE | |
| Scott, Tracy _18 | Zak | 2020-07-30 | Turn Water OnOff | Fill w 3 hours of water | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Billy | 2020-07-30 | CustomerVisit | Follow up open. B/w, spin. 11,600 gals. | Entered into aACE | |
| Gray, Allen _444 | Dennis | 2020-07-30 | Dive | dive to clear and replace main drain | Entered into aACE | |
| Chulik, Steve and Michel _128 | Billy | 2020-07-30 | Repair | cleaner fitting and skimmer lid | Entered into aACE | |
| Naik, Archit _76 | Billy | 2020-07-29 | Turn Water OnOff | Hose off. JP Called me from pool to discuss level. I instructed him to hose on. | Entered into aACE | |
| Lawlor, John _357 | Billy | 2020-07-29 | CustomerVisit | Cool water delivery. Spin for salt and B5. | Entered into aACE | |
| DeNicola, Michael _433 | Billy | 2020-07-29 | CustomerVisit | Install Borate. 24,300 gals. | Entered into aACE | |
| Farragut, Dan _43 | Billy | 2020-07-29 | CustomerVisit | Green Pool | Entered into aACE | |
| O'Connor, Marla _297 | Billy | 2020-07-29 | CustomerVisit | H. O. request. Check Filter pressure and Algae. | Entered into aACE | |
| Moffitt, Nancy Ann _399 | Mike | 2020-07-29 | Cleaner | Trouble shoot cleaner | Entered into aACE | |
| Hungarian Sports Club, _457 | Select One | 2020-07-30 | Installations | pump *********they are leaving a check in an envelope - please take this with you****************** | Scheduled | |
| Goldstein, Judi _157 | Select One | 2020-07-29 | Covers | cover measure (bad condition and they may be ready to spend) | Pending | |
| Famiglio, James _346 | Dennis | 2020-07-29 | CustomerVisit | review warranty email and also report salt cell off | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Mike | 2020-07-29 | Installations | VSF install, improve piping with rigid pipe, raise pump on coping pieces | Entered into aACE | |
| Moffitt, Nancy Ann _399 | Dennis | 2020-07-29 | Cleaner | Follow up to Mike’s troubleshoot. Replace wall fitting adapter | Entered into aACE | |
| Murphy, Raymond _401 | Mike | 2020-07-29 | Lights | Check for light replacement | Entered into aACE | |
| Farragut, Dan _43 | Mike | 2020-07-29 | CustomerVisit | Install eye ball fittings Check plumbing Check chlorinator | Entered into aACE | |
| Lawlor, John _357 | Mike | 2020-07-29 | Repair | Repair leak on cleaner line | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Dennis | 2020-07-27 | CustomerVisit | Meet Emily to discuss conditions and actions, also quick temporary repair to make outdoor hose bib usable | Entered into aACE | |
| Lawlor, John _357 | Blaize | 2020-07-28 | CustomerVisit | Report leak at equipment | Entered into aACE | |
| Moffitt, Nancy Ann _399 | Billy | 2020-07-28 | CustomerVisit | Follow up hose off. Start equipment back up. Nancy will hose off. Swimming. | Entered into aACE | |
| Kuhn, Nancy and Gordan _61 | Billy | 2020-07-28 | CustomerVisit | Follow up Borate. Spin. | Entered into aACE | |
| Pahys, Jenny _427 | Billy | 2020-07-28 | CustomerVisit | Test salt, B5. Confirm volume. | Entered into aACE | |
| Golen, Zachary _355 | Billy | 2020-07-28 | CustomerVisit | Follow up Green. Follow up Borate. | Entered into aACE | |
| Gregorchuk, Scott _3 | Jason | 2020-07-28 | Turn Water OnOff | Level low, run hose | Closed | |
| Levy, Rochelle _13 | Zak | 2020-07-28 | Turn Water OnOff | Add 2 hours of water to pool. | Entered into aACE | |
| Moffitt, Nancy Ann _399 | Billy | 2020-07-28 | CustomerVisit | Follow up | Entered into aACE | |
| Famiglio, James _346 | Billy | 2020-07-28 | CustomerVisit | Install Borate | Entered into aACE | |
| Burton, Mike _141 | Evan | 2020-07-28 | CustomerVisit | Came to service pool however, client asked me not to service because they were swimming. They just requested to fill chlorinator with tabs. | Entered into aACE | |
| Somers, Joseph _413 | Tracie | 2020-07-28 | Backwash | Backwash pool | Entered into aACE | |
| Gregorchuk, Scott _3 | Jason | 2020-07-28 | Turn Water OnOff | Level low, run hose | Open | |
| Vetkina, Inga _103 | Mike | 2020-07-28 | Lights | Install bulb | Entered into aACE | |
| Pahys, Jenny _427 | Dennis | 2020-07-27 | Installations | Final connections and programming including WiFi. Met with them to introduce to system. THIS JOB IS NOW COMPLETE, WOO HOO! | Entered into aACE | |
| Colen, Joe _34 | Billy | 2020-07-27 | CustomerVisit | Check level. Start equip. | Entered into aACE | |
| Hameed, Burhan _50 | Billy | 2020-07-27 | CustomerVisit | Green Pool. Follow up B5 level | Entered into aACE | |
| Pahys, Jenny _427 | Dennis | 2020-07-24 | Choose One | Follow up to continue after rained out | Entered into aACE | |
| Moffitt, Nancy Ann _399 | Billy | 2020-07-27 | Follow up | Follow up EZ svc from 7/25. Cloudy water, Zero Cl2. | Entered into aACE | |
| Ryan, David and Kelly _189 | Billy | 2020-07-27 | CustomerVisit | Follow up spin for salt. | Entered into aACE | |
| Pahys, Jenny _427 | Dennis | 2020-07-27 | Installations | Final connections, testing of circuits, needs WiFi and any additional programming | Entered into aACE | |
| Kuhn, Nancy and Gordan _61 | Billy | 2020-07-27 | CustomerVisit | Borate install | Entered into aACE | |
| Rubin, Meegan _91 | Mike | 2020-07-27 | Lights | Check light | Entered into aACE | |
| Costa, Kathy _147 | Billy | 2020-07-27 | CustomerVisit | Follow up Pink Algae | Entered into aACE | |
| Overbrook Golf Club, _437 | Mike | 2020-07-27 | CustomerVisit | Deliver eye ball fittings Delivery of tabs Delivery of de Delivery of soda ash | Entered into aACE | |
| Schwarz, Diane and Rick _190 | Mike | 2020-07-29 | Cleaner | customer reports: We have a Polaris 360 automatic pool vacuum (2 years old) that has ceased working. Water gets through it (the tail swishes vigorously) and there does not seem to be any leaks in the hose. (The hose was recently replaced). The unit sits motionless at the bottom of the pool, despite adequate water pressure. ***Please give me advance notice of their arrival with a cell phone call or message at 610-304-3628*** | Entered into aACE | |
| Savette, Scott _408 | Dennis | 2020-07-27 | Repair | Report timer not working | Entered into aACE | |
| Levy, Rochelle _13 | Dennis | 2020-07-27 | CustomerVisit | report 1’x2’ hole growing in the ground nearby pool | Entered into aACE | |
| Golen, Zachary _355 | Dennis | 2020-07-27 | CustomerVisit | Quick stop to check SCG, working | Entered into aACE | |
| Anderson, Bryan _1 | Blaize | 2020-07-27 | LowerWater | Pool pump out | Open | |
| Colen, Joe _34 | Blaize | 2020-07-27 | Turn Water OnOff | Needs about 3.5/4in Ready for DJM, BG followed up | Entered into aACE | |
| 1125 Bryn Lawn Rd, Hoffman/Slane _10 | Mike | 2020-07-27 | Lights | light out of niche | Entered into aACE | |
| Vetkina, Inga _103 | Mike | 2020-07-27 | Lights | light check | Entered into aACE | |
| Brandau, Jim _432 | Mike | 2020-07-27 | Leak Detection | leak detection safety lock | Entered into aACE | |
| Huber, Lola _54 | Dennis | 2020-07-25 | CustomerVisit | Quick stop to check system, running ok | Entered into aACE | |
| Pahys, Jenny _427 | Dennis | 2020-07-25 | Installations | Continue installation | Entered into aACE | |
| Strauss, Iliana _96 | Dennis | 2020-07-25 | CustomerVisit | Report heater not working Heater “pool on” temp setting was lower than actual temperature, no demand no heat. Current water temp 82. I raised to 85, heater came on. | Entered into aACE | |
| Guinan (Paoli), Steve _424 | Dennis | 2020-07-23 | Choose One | Report return valve leaking | Entered into aACE | |
| Savett, Sherrie _368 | Tracie | 2020-07-24 | CustomerVisit | Needs salt | Entered into aACE | |
| Costa, Kathy _147 | Billy | 2020-07-24 | CustomerVisit | Follow up Pink Algae. | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Blaize | 2020-07-24 | CustomerVisit | Check Pool status | Entered into aACE | |
| Singer, Mel _195 | Mike | 2020-07-24 | CustomerVisit | Turn on solar panels | Entered into aACE | |
| Colen, Joe _34 | Mike | 2020-07-24 | Installations | Install new bromine feeder | Entered into aACE | |
| Camp, William and Melanie _31 | Billy | 2020-07-24 | CustomerVisit | Test B5. Adjust. SRV stain test. | Entered into aACE | |
| Goldstein, Judi _157 | Billy | 2020-07-24 | CustomerVisit | Test B5. Adjust to 50ppm. | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Billy | 2020-07-24 | CustomerVisit | Follow up green pool. | Entered into aACE | |
| Vinnicombe, Herb _251 | Billy | 2020-07-24 | Cleaner | Customer request to inspect cleaner line at fittings. | Entered into aACE | |
| Colen, Joe _34 | Mike | 2020-07-24 | Tile | Repair tile | Entered into aACE | |
| Trager, Stuart _111 | Blaize | 2020-07-24 | CustomerVisit | Cut out old heater | Entered into aACE | |
| O'Grady, Meg _78 | Billy | 2020-07-23 | CustomerVisit | CLOSING DUPE TICKET Follow up Borate. | Closed | |
| Trager, Stuart _111 | Mike | 2020-07-24 | Heater | Install heater | Entered into aACE | |
| O'Grady, Meg _78 | Billy | 2020-07-23 | CustomerVisit | Follow up Borate. | Entered into aACE | |
| Costa, Kathy _147 | Billy | 2020-07-22 | CustomerVisit | Follow up Pink Algae. Shock pool to 15 per Rick | Entered into aACE | |
| Costa, Kathy _147 | Billy | 2020-07-23 | CustomerVisit | Follow up Pink Algae. | Entered into aACE | |
| Steinberg, David _415 | Billy | 2020-07-23 | CustomerVisit | Follow up 7/22 filter service. Check condition of water. | Entered into aACE | |
| Golen, Zachary _355 | Billy | 2020-07-23 | CustomerVisit | Install Borate, Volume. | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Blaize | 2020-07-23 | Choose One | Pool status (turned completely green) | Entered into aACE | |
| Baldino, Sandra _26 | Billy | 2020-07-23 | Cleaner | Install new wall fitting. Put cleaner into pool. | Entered into aACE | |
| Mackin, Jean _63 | Select One | 2020-07-23 | CustomerVisit | Check water level after epoxy yesterday(CLOSE DUPLICATE TICKET) | Closed | |
| Shah, Sahil _443 | Billy | 2020-07-23 | CustomerVisit | Replace cover | Entered into aACE | |
| Moses, Melvin _400 | Tracie | 2020-07-23 | Cleaner | Needs backup valve for Polaris | Entered into aACE | |
| Lawlor, John _357 | Dennis | 2020-07-29 | Installations | wifi CAT6 | Entered into aACE | |
| Pahys, Jenny _427 | Dennis | 2020-07-23 | Installations | install part 2 (completion?) will need wifi hookup. 1 hour, rain stoppage | Entered into aACE | |
| Mackin, Jean _63 | Blaize | 2020-07-23 | Leak Detection | follow up to epoxy repair to see if water level held | Entered into aACE | |
| Shah, Sahil _443 | Billy | 2020-07-23 | Covers | CLOSING UNUSED/DUPE TICKET cover replaced | Closed | |
| Gordon, Gary _388 | Mike | 2020-07-23 | Heater | Heater 400k (@ STK) | Entered into aACE | |
| Colen, Joe _34 | Mike | 2020-07-23 | Repair | brominator, get tile sample and/or pics | Entered into aACE | |
| Seiler, Ronald _192 | Mike | 2020-07-23 | Leak Detection | bucket Indicates a half inch loss in the pool in approximately 16 hours, most of that time the pool was off | Entered into aACE | |
| Brandau, Jim _432 | Zak | 2020-07-22 | Turn Water OnOff | Turn hose off and open MD | Entered into aACE | |
| Chernoff, Jonathan _235 | Blaize | 2020-07-22 | CustomerVisit | Follow up to pressure wash | Entered into aACE | |
| Herman, Nadine _438 | Billy | 2020-07-22 | Turn Water OnOff | Hose off | Entered into aACE | |
| Mackin, Jean _63 | Zak | 2020-07-22 | Turn Water OnOff | Shut water off and turn system on | Entered into aACE | |
| Huber, Lola _54 | Billy | 2020-07-22 | CustomerVisit | Add Algaecide. | Entered into aACE | |
| Brandau, Jim _432 | Zak | 2020-07-22 | Turn Water OnOff | Turn hose on | Entered into aACE | |
| Oak Ridge Resort, _365 | Mike | 2020-07-21 | Choose One | Entered into aACE | ||
| Oak Ridge Resort, _365 | Mike | 2020-07-22 | Choose One | Entered into aACE | ||
| Steinberg, David _415 | Billy | 2020-07-22 | CustomerVisit | Spin, volume & filter inspect | Entered into aACE | |
| 1401 Morris Rd, Hoffman _8 | Jason | 2020-07-21 | Turn Water OnOff | CLOSING DUPE TICKET Level low, run hose | Closed | |
| Gregorchuk, Scott _3 | Zak | 2020-07-22 | CustomerVisit | Deliver 6 bags salt. Add 4 bags to pool and leave 2 by equipment. | Entered into aACE | |
| Pahys, Jenny _427 | Zak | 2020-07-22 | Installations | Deliver equipment, cut out and carry off old equipment | Entered into aACE | |
| Mackin, Jean _63 | Blaize | 2020-07-22 | Choose One | Check bucket, pool status and Epoxy skims | Entered into aACE | |
| Mackin, Jean _63 | Zak | 2020-07-22 | Turn Water OnOff | Turn hose on | Entered into aACE | |
| Golen, Zachary _355 | Dennis | 2020-07-22 | CustomerVisit | Quick stop to check SCG, it’s working | Entered into aACE | |
| Steinberg, David _415 | Billy | 2020-07-22 | CustomerVisit | CLOSING DUPE TICKET | Closed | |
| Hollander, Dave and Alexis _52 | Mike | 2020-07-23 | Tile | Repair tile in skimmer | Entered into aACE | |
| Dhingra, Anshul _448 | Blaize | 2020-08-03 | Covers | cover measure | Entered into aACE | |
| Steinberg, David _415 | Billy | 2020-07-22 | Choose One | Take apart, clean and inspect filter. check for holes in grids, cracks in manifold, | Scheduled | |
| O'Grady, Meg _78 | Billy | 2020-07-21 | CustomerVisit | Follow up B5. | Entered into aACE | |
| Sparango (McKean Rd Ambler), Ben _451 | Dennis | 2020-07-21 | CustomerVisit | Follow up to pump install to fill and startup with instructions on how to use well pump | Entered into aACE | |
| Camp, William and Melanie _31 | Billy | 2020-07-21 | CustomerVisit | Follow up Borate. SRV test for metal stains (6-8) | Entered into aACE | |
| Ehresman, Brian _234 | Dennis | 2020-07-21 | Follow up | Follow up to connect bonding I neglected to finish at installation | Entered into aACE | |
| 1401 Morris Rd, Hoffman _8 | Jason | 2020-07-21 | Turn Water OnOff | Level low, run hose | Entered into aACE | |
| Hameed, Burhan _50 | Billy | 2020-07-21 | CustomerVisit | Borate install. Pool volume. | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Jason | 2020-07-21 | Turn Water OnOff | Level low, run hose | Entered into aACE | |
| Costa, Kathy _147 | Billy | 2020-07-21 | CustomerVisit | Add 32 oz Severest. Brush up algae. | Entered into aACE | |
| Costa, Kathy _147 | Billy | 2020-07-20 | CustomerVisit | Customer request. Water not clear. Spin. | Entered into aACE | |
| Goldstein, Judi _157 | Billy | 2020-07-21 | CustomerVisit | Borate Install | Entered into aACE | |
| Pahys, Jenny _427 | Zak | 2020-07-21 | CustomerVisit | Add 14 bags salt. | Entered into aACE | |
| Katz, Sheila _58 | Billy | 2020-07-21 | CustomerVisit | Deliver VSF to DM. | Entered into aACE | |
| Birdsall, Carrie _434 | Billy | 2020-07-21 | CustomerVisit | Borate install | Entered into aACE | |
| Birdsall, Carrie _434 | Zak | 2020-07-21 | CustomerVisit | Install longer backwash line and add 120lb salt | Entered into aACE | |
| Katz, Sheila _58 | Dennis | 2020-07-21 | Installations | Install VSF | Entered into aACE | |
| Turnbull, Mark _417 | Select One | 2020-07-21 | Choose One | take pictures valves and equipment | Closed | |
| Doghramji, Rose Marie _4 | Blaize | 2020-07-21 | Service Issue | clean salt cell | Entered into aACE | |
| Golen, Zachary _355 | Dennis | 2020-07-21 | Repair | replace intellichor power center | Entered into aACE | |
| Adamo, Jeff _453 | Blaize | 2020-08-03 | Covers | cover measure | Entered into aACE | |
| Singer, Mel _195 | Blaize | 2020-08-12 | Covers | cover measure, handwritten due to poor internet | Entered into aACE | |
| Mackin, Jean _63 | Dennis | 2020-07-20 | Leak Detection | Bucket set with water raised, deep skim plugged and valve to deep skim off. | Entered into aACE | |
| Steinberg, David _415 | Dennis | 2020-07-21 | CustomerVisit | visit to discuss issues | Entered into aACE | |
| McCormick, Pat _447 | Dennis | 2020-07-21 | Leak Detection | return to check water level | Entered into aACE | |
| Pahys, Jenny _427 | Billy | 2020-07-20 | CustomerVisit | Borate install. Calculate volume. | Entered into aACE | |
| Goldstein, Judi _157 | Billy | 2020-07-20 | CustomerVisit | Borate install. Pool volume. | Entered into aACE | |
| Birdsall, Carrie _434 | Billy | 2020-07-20 | CustomerVisit | Follow up. Spin for salt | Entered into aACE | |
| Maguire, Lisa _64 | Blaize | 2020-07-20 | Repair | Swap super pump motors | Entered into aACE | |
| Mackin, Jean _63 | Dennis | 2020-07-20 | Turn Water OnOff | Level at bottom of skimmers. I plugged deep skim and closed valve to it. Want to see if it holds water in that condition. | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Zak | 2020-07-20 | Backwash | Backwash and add DE | Entered into aACE | |
| Wilson, Wendy _105 | Blaize | 2020-07-20 | Repair | A second report that there is a leak at equipment | Entered into aACE | |
| Kohler, Peter _194 | Dennis | 2020-07-20 | CustomerVisit | customer reports pump issues | Entered into aACE | |
| Schafer, Jon _92 | Blaize | 2020-07-20 | Repair | DE coming back (Jason) check filter | Entered into aACE | |
| Ehresman, Brian _234 | Blaize | 2020-07-20 | Repair | hose bib to lower water | Entered into aACE | |
| Jensen, Laurie _454 | Dennis | 2020-07-20 | Repair | we are having electrical issues where the pool lights and hot tub will just randomly go on and off. Since this happened we looked inside the pool box and noticed some ants had made a nest in there. We cleared them out but still having issues. | Entered into aACE | |
| Brandau, Jim _432 | Dennis | 2020-07-24 | Installations | add transformer and landscape lights to intellicenter | Entered into aACE | |
| Kroungold, Sam _356 | Dennis | 2020-07-20 | Lights | light into niche, take light wedge | Entered into aACE | |
| Bucklee, Karen _114 | Zak | 2020-07-18 | CustomerVisit | Reattach cleaner hose. | Entered into aACE | |
| Chulik, Steve and Michel _128 | Dennis | 2020-07-18 | CustomerVisit | Report heater getting too hot | Entered into aACE | |
| Bucklee, Karen _114 | Select One | Cleaner | Repair cleaner line per customer request. Restore cleaner to full operation. Text the gang if you can not restore to 100% operation. Spin 601. Report results if drastic. Inspect equip area. | Choose One | ||
| Sparango (McKean Rd Ambler), Ben _451 | Dennis | 2020-07-17 | Installations | Replace bad filter pump with replacement from customer | Entered into aACE | |
| Doghramji, Rose Marie _4 | Billy | 2020-07-17 | CustomerVisit | Follow up green pool from customer. | Entered into aACE | |
| Maguire, Lisa _64 | Blaize | 2020-07-17 | CustomerVisit | Needed salt from service yesterday & check/fix leak | Entered into aACE | |
| Caparo, Tina and Dan _142 | Dennis | 2020-07-17 | CustomerVisit | Report heater coming on by itself | Entered into aACE | |
| Sparango, Ben _414 | Zak | 2020-07-17 | OpenVac | Vacuum pool, attach cleaner. | Entered into aACE | |
| Tulin, Stan and Riki _100 | Dennis | 2020-07-17 | CustomerVisit | Customer request Raise temp for spa to 104 degrees | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Billy | 2020-07-17 | Follow up | Green pool follow up | Entered into aACE | |
| O'Grady, Meg _78 | Billy | 2020-07-17 | CustomerVisit | Borate install | Entered into aACE | |
| O'Connor-Eicke, Kathleen _176 | Blaize | 2020-07-17 | CustomerVisit | Take light measurement, record serial number | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Blaize | 2020-07-17 | CustomerVisit | Pool status after new makeup element installed | Entered into aACE | |
| Huber, Lola _54 | Billy | 2020-07-17 | Leak Detection | Set Bucket. | Entered into aACE | |
| Camp, William and Melanie _31 | Billy | 2020-07-17 | CustomerVisit | Follow up Borate. | Entered into aACE | |
| Kandikonda, Pranathi _450 | Billy | 2020-07-17 | CustomerVisit | Collect Prowler. | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Blaize | 2020-07-17 | CustomerVisit | DUPLICATE TICKET:CLOSED Pool status after new makeup element installed | Closed | |
| O'Connor-Eicke, Kathleen _176 | Blaize | 2020-07-17 | Lights | DUPLICATE TICKET CLOSED get info on light so we can match | Closed | |
| Hallwoods, Caroline _344 | Dennis | 2020-07-17 | CustomerVisit | check light suitability (want to replace) type/length of wire | Entered into aACE | |
| Ledebur, Gary _392 | Mike | 2020-07-17 | Repair | says pump is not working | Entered into aACE | |
| Hameed, Burhan _50 | Mike | 2020-07-17 | Installations | CMP chlorinator | Entered into aACE | |
| Baldino, Sandra _26 | Mike | 2020-07-17 | Installations | CMP chlorinator | Entered into aACE | |
| Piroeff, Homer and Kathy _84 | Mike | 2020-07-17 | Choose One | check lid of chlorinator | Entered into aACE | |
| Singer, Mel _195 | Blaize | 2020-07-17 | Installations | CMP Chlorinator | Entered into aACE | |
| Sparango (McKean Rd Ambler), Ben _451 | Blaize | 2020-07-17 | Repair | replace the motor | Entered into aACE | |
| Sparango, Ben _414 | Blaize | 2020-07-17 | Installations | clean out the old filter put in the new one | Entered into aACE | |
| McCormick, Pat _447 | Dennis | 2020-07-20 | Leak Detection | meet regarding water loss, late PM (after 3) original message in week of notes | Entered into aACE | |
| Scott, Tracy _18 | Billy | 2020-07-16 | CustomerVisit | Deliver and start up Prowler 920. | Entered into aACE | |
| Kandikonda, Pranathi _450 | Billy | 2020-07-16 | CustomerVisit | Deliver and start Prowler 920 | Entered into aACE | |
| Rock, Robert _88 | Tracie | 2020-07-16 | Backwash | Pool needed to be backwash again to try and clear up the algae problem Added 4lbs D.E. | Entered into aACE | |
| Anderson, Bryan _1 | Dennis | 2020-07-18 | Choose One | CLOSED NOT USED | Closed | |
| Muzi, Malinda and Elliot _174 | Dennis | 2020-07-17 | Dive | dive to clear main drain, replace missing covers | Entered into aACE | |
| Chulik, Steve and Michel _128 | Dennis | 2020-07-16 | Choose One | Report heater not working | Entered into aACE | |
| Shah, Sahil _443 | Dennis | 2020-07-16 | CustomerVisit | Inspection | Entered into aACE | |
| Heck, Kevin _373 | Tracie | 2020-07-16 | Backwash | Had algae problem..brushed and backwashed system Added 3lbs D.E. | Entered into aACE | |
| Trager, Stuart _111 | Dennis | 2020-07-16 | Heater | not working, error code | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Blaize | 2020-07-16 | Repair | DUPLICATE TICKET CLOSED filter rebuild | Closed | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Blaize | 2020-07-16 | FilterElement | Replace all grids | Entered into aACE | |
| Davis, Ray _37 | Mike | 2020-07-16 | Installations | CMP install and fill | Entered into aACE | |
| Shah, Sahil _443 | Blaize | 2020-07-16 | LowerWater | Pump down what had filled back up in deep end | Entered into aACE | |
| Douglas, Peter _382 | Mike | 2020-07-16 | Repair | multiport fix or replace | Entered into aACE | |
| Earle, Jack _383 | Mike | 2020-07-16 | Repair | filter rebuild | Entered into aACE | |
| Tulin, Stan and Riki _100 | Dennis | 2020-07-16 | CustomerVisit | Report screen logic not working | Entered into aACE | |
| Kroungold, Sam _356 | Billy | 2020-07-15 | CustomerVisit | SRV test. Calculate volume. | Entered into aACE | |
| Huber, Lola _54 | Select One | 2020-07-15 | Leak Detection | CLOSING UNUSED TICKET customer reports they are losing a lot of water | Closed | |
| Overbrook Golf Club, _437 | Mike | 2020-07-15 | FilterElement | Entered into aACE | ||
| Mackin, Jean _63 | Dennis | 2020-07-15 | CustomerVisit | Quick stop to check water level and condition | Entered into aACE | |
| Shah, Sahil _443 | Billy | 2020-07-15 | CustomerVisit | Fold back cover. Cut back overgrowth at equip. | Entered into aACE | |
| Wilson, Wendy _105 | Blaize | 2020-07-15 | Repair | customer reports something is leaking badly and she can not shut it off | Entered into aACE | |
| Seiler, Ronald _192 | Blaize | 2020-07-15 | CustomerVisit | Bucket test follow up | Entered into aACE | |
| Gonzalez, Fernando _48 | Billy | 2020-07-15 | CustomerVisit | Borate install | Entered into aACE | |
| Mackin, Jean _63 | Tracie | 2020-07-15 | Follow up | Billy asked me to stop by and give the pool a quick vacuum of the dead algae on the bottom of pool | Entered into aACE | |
| Camp, William and Melanie _31 | Billy | 2020-07-15 | CustomerVisit | Borate install | Entered into aACE | |
| Voissard, Lisa _203 | Blaize | 2020-07-15 | Repair | replace cleaner hose near cleaner with cracks in it | Entered into aACE | |
| O'Grady, Meg _78 | Blaize | 2020-07-15 | Installations | chlorinator | Entered into aACE | |
| Scholl, Richard _218 | Blaize | 2020-07-15 | Repair | report hole in cleaner hose | Entered into aACE | |
| Philbin, Colleen _83 | Zak | 2020-07-15 | CustomerVisit | Add 20lb TA+, test water, remove pumps from deck | Entered into aACE | |
| Mackin, Jean _63 | Billy | 2020-07-15 | Turn Water OnOff | Shock level. Hose on. | Entered into aACE | |
| Vetkina, Inga _103 | Billy | 2020-07-15 | Leak Detection | Bucket test 24 hours results. | Entered into aACE | |
| Seiler, Ronald _192 | Blaize | 2020-07-15 | CustomerVisit | CLOSING DUPE TICKET Bucket test follow up | Closed | |
| Seiler, Ronald _192 | Blaize | 2020-07-15 | CustomerVisit | Bucket test follow up | Entered into aACE | |
| Seiler, Ronald _192 | Blaize | 2020-07-14 | Leak Detection | Set bucket/leak seak | Entered into aACE | |
| Mackin, Jean _63 | Billy | 2020-07-14 | Turn Water OnOff | Hose off | Entered into aACE | |
| Jacoby, Vail _55 | Dennis | 2020-07-14 | CustomerVisit | Report no power to filter pump | Entered into aACE | |
| Anderson, Bryan _1 | Billy | 2020-07-14 | LowerWater | Lower level | Entered into aACE | |
| O'Grady, Meg _78 | Billy | 2020-07-14 | CustomerVisit | Green pool | Entered into aACE | |
| Brandau, Jim _432 | Billy | 2020-07-14 | Cleaner | Locate cleaner, start up. | Entered into aACE | |
| Camp, William and Melanie _31 | Dennis | 2020-07-14 | Automation | Follow up to VSF install, communication cable and programming | Entered into aACE | |
| Courtney, Mike _367 | Blaize | 2020-07-14 | Repair | Report timer not working | Entered into aACE | |
| Tulin, Stan and Riki _100 | Billy | 2020-07-14 | Follow up | Follow up Borate. Spin. | Entered into aACE | |
| Famiglio, James _346 | Dennis | 2020-07-14 | Heater | check operation of system, set heater to run properly on it’s own, get info on current board | Entered into aACE | |
| Tulin, Stan and Riki _100 | Mike | 2020-07-15 | Repair | lift pavers and install railing | Entered into aACE | |
| Vetkina, Inga _103 | Billy | 2020-07-14 | Leak Detection | Set bucket | Entered into aACE | |
| Copeland, Mary _35 | Dennis | 2020-07-14 | Filter Pump | customer reports overheated, no water | Entered into aACE | |
| Scott, Tracy _18 | Dennis | 2020-07-14 | Installations | Install VSF pump and new intake valves | Entered into aACE | |
| Oak Ridge Resort, _365 | Mike | 2020-07-21 | Installations | Install pumps (let us know progress end of day to plan Wednesday) | Entered into aACE | |
| Birdsall, Carrie _434 | Billy | 2020-07-13 | CustomerVisit | Deliver salt and Prowler 920 | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Zak | 2020-07-13 | OpenVac | Vac to waste | Entered into aACE | |
| Gordon, Gary _388 | Dennis | 2020-07-13 | Heater | need to eval the heater and give a rough price for damaged areas before we buy a new one or repair it (provide Heater date) is it 4-5 years old? | Entered into aACE | |
| Turnbull, Mark _417 | Mike | 2020-07-13 | Repair | Pumps down | Entered into aACE | |
| Detora, Gabrielle and David _129 | Billy | 2020-07-13 | CustomerVisit | Add DE. | Entered into aACE | |
| Brown, Barry _140 | Billy | 2020-07-13 | CustomerVisit | Follow up cloudy water. | Entered into aACE | |
| Lawlor, John _357 | Billy | 2020-07-13 | CustomerVisit | Re test ALK spike due to Borate add. | Entered into aACE | |
| Ginsberg, Leonard _452 | Dennis | 2020-07-13 | Heater | heater display not working NOTE pictures taken and sent | Entered into aACE | |
| Vetkina, Inga _103 | Blaize | 2020-07-13 | Turn Water OnOff | Hose started, needs about 7in | Entered into aACE | |
| Sparango (McKean Rd Ambler), Ben _451 | Billy | 2020-07-13 | CustomerVisit | Start up equip. Continue green removal. | Entered into aACE | |
| Trauffer, Ed _217 | Mike | 2020-07-15 | Tile | needs several tiles to be re-installed. He has the tiles, will leave the tiles on the picnic table | Entered into aACE | |
| Haller, Anthony _389 | Select One | 2020-07-16 | Tile | some tiles came off and need repair | Entered into aACE | |
| Camp, William and Melanie _31 | Mike | 2020-07-13 | Installations | Install VSF, chlorinator | Entered into aACE | |
| Sparango, Ben _414 | Mike | 2020-07-13 | FilterElement | inspect filter | Entered into aACE | |
| Scott, Tracy _18 | Dennis | 2020-07-13 | Filter Pump | pump not running | Entered into aACE | |
| Mackin, Jean _63 | Dennis | 2020-07-13 | CustomerVisit | two gang blank cover, follow up to switch job | Entered into aACE | |
| Szeftel, Ivan _17 | Dennis | 2020-11-24 | CustomerVisit | reno review | Pending | |
| Bagga, Jesse _25 | Select One | 2020-07-13 | Repair | chlorinator offline, leaking lid | Pending | |
| Lurio, Margaret _351 | Blaize | 2020-07-16 | Repair | Leaking at Polaris pump hose/repair leaking pipe at booster outlet to PVC connection | Entered into aACE | |
| Santoro, Michele _435 | Blaize | 2020-07-13 | Cleaner | customer reports cleaner not moving | Entered into aACE | |
| Famiglio, James _346 | Dennis | 2020-07-13 | Repair | customer reports system alert, chlorinator low flow error | Entered into aACE | |
| Famiglio, James _346 | Dennis | 2020-07-13 | Heater | customer reports Heater LED is not lit. Also spent over 15 minutes on phone with customer. | Entered into aACE | |
| Vetkina, Inga _103 | Select One | 2020-07-14 | Leak Detection | CLOSING UNUSED TICKET customer reports low water level, losing water every day | Closed | |
| Muzi, Malinda and Elliot _174 | Billy | 2020-07-12 | CustomerVisit | Follow up. Lower level | Entered into aACE | |
| Philbin, Colleen _83 | Billy | 2020-07-03 | CustomerVisit | CLOSING DUPE TICKET Follow up | Entered into aACE | |
| Morrison, Andrew _73 | Billy | 2020-07-12 | CustomerVisit | Green pool. Lower level. | Entered into aACE | |
| Birdsall, Carrie _434 | Billy | 2020-07-12 | LowerWater | Lower water. | Entered into aACE | |
| Detora, Gabrielle and David _129 | Select One | 2020-07-13 | Backwash | CLOSING UNUSED/DUPE TICKET | Closed | |
| Shah, Sahil _443 | Mike | 2020-07-13 | Installations | install pumps | Entered into aACE | |
| Gonzalez, Fernando _48 | Blaize | 2020-07-13 | Cleaner | Pool cleaner does not to appeared to have been running since we installed the new booster | Entered into aACE | |
| Jacoby, Vail _55 | Dennis | 2020-07-11 | Repair | New backwash line | Entered into aACE | |
| Jacoby, Vail _55 | Zak | 2020-07-11 | LowerWater | Lower water to proper level. | Entered into aACE | |
| Colen, Joe _34 | Zak | 2020-07-11 | LowerWater | Lower water to correct level. | Entered into aACE | |
| Camp, William and Melanie _31 | Zak | 2020-07-11 | LowerWater | Lower water to correct level. | Entered into aACE | |
| Philbin, Colleen _83 | Zak | 2020-07-11 | LowerWater | Lower water to correct level. | Entered into aACE | |
| Maguire, Lisa _64 | Evan | 2020-07-11 | LowerWater | Lower water | Entered into aACE | |
| Turnbull, Mark _417 | Evan | 2020-07-11 | LowerWater | Lower water | Entered into aACE | |
| Brandau, Jim _432 | Blaize | 2020-07-11 | LowerWater | Entered into aACE | ||
| O'Grady, Meg _78 | Blaize | 2020-07-11 | LowerWater | Entered into aACE | ||
| Whalen, Robert _109 | Blaize | 2020-07-11 | LowerWater | Entered into aACE | ||
| Rawls, Barbara _86 | Blaize | 2020-07-11 | LowerWater | Entered into aACE | ||
| Lurio, Margaret _351 | Jason | 2020-07-11 | LowerWater | Special trip to Lower Pool Water after Tropical Storm Fay | Entered into aACE | |
| Kuhn, Nancy and Gordan _61 | Blaize | 2020-07-11 | LowerWater | Entered into aACE | ||
| Copeland, Mary _35 | Blaize | 2020-07-11 | LowerWater | Entered into aACE | ||
| 1401 Morris Rd, Hoffman _8 | Jason | 2020-07-11 | LowerWater | Special trip to Lower Pool Water after Tropical Storm Fay | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Jason | 2020-07-11 | LowerWater | Special trip to Lower Pool Water after Tropical Storm Fay | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Jason | 2020-07-11 | LowerWater | Special trip to Lower Pool Water after Tropical Storm Fay | Entered into aACE | |
| Bradbeer, Carol _29 | Jason | 2020-07-11 | LowerWater | Special trip to Lower Pool Water after Tropical Storm Fay | Entered into aACE | |
| Goodman, Maryclaire _49 | Jason | 2020-07-11 | LowerWater | Special trip to Lower Pool Water after Tropical Storm Fay | Entered into aACE | |
| Levering, Charles _394 | Evan | 2020-07-11 | LowerWater | Lower water | Entered into aACE | |
| Liss, Shelly _211 | Zak | 2020-07-11 | LowerWater | Lower water to correct level | Entered into aACE | |
| Kozmina, Natalia _223 | Zak | 2020-07-11 | LowerWater | Lower water to correct level. | Entered into aACE | |
| Polidori, John _341 | Zak | 2020-07-11 | LowerWater | Lower water to correct level. | Entered into aACE | |
| Swathy, Chukkana _345 | Evan | 2020-07-11 | LowerWater | Check status | Entered into aACE | |
| Philbin, Colleen _83 | Zak | 2020-07-11 | LowerWater | Closed | ||
| Camp, William and Melanie _31 | Zak | 2020-07-11 | LowerWater | Closed | ||
| Wilson, Wendy _105 | Blaize | 2020-07-11 | LowerWater | Entered into aACE | ||
| Ney, Andrew _75 | Blaize | 2020-07-11 | LowerWater | Entered into aACE | ||
| Hollander, Dave and Alexis _52 | Zak | 2020-07-11 | LowerWater | Lower water to correct level. | Entered into aACE | |
| Katz, Sheila _58 | Zak | 2020-07-11 | LowerWater | Lower water to correct level | Entered into aACE | |
| Jacoby, Vail _55 | Zak | 2020-07-11 | LowerWater | Closed | ||
| Colen, Joe _34 | Zak | 2020-07-11 | LowerWater | Closed | ||
| Maguire, Lisa _64 | Evan | 2020-07-11 | LowerWater | Closed | ||
| Huber, Lola _54 | Blaize | 2020-07-11 | LowerWater | Entered into aACE | ||
| Levy, Rochelle _13 | Dennis | 2020-07-11 | LowerWater | Lower water | Entered into aACE | |
| Morris, Gail and Howard _72 | Dennis | 2020-07-11 | LowerWater | Lower water level | Entered into aACE | |
| McCarver, Anne _67 | Dennis | 2020-07-11 | LowerWater | Lower water | Entered into aACE | |
| Goldfarb, Stanley _47 | Dennis | 2020-07-11 | LowerWater | Lower water | Entered into aACE | |
| Ford, Anne and David _125 | Dennis | 2020-07-11 | LowerWater | Lower water | Entered into aACE | |
| Chulik, Steve and Michel _128 | Dennis | 2020-07-11 | LowerWater | Lower water | Entered into aACE | |
| Piroeff, Homer and Kathy _84 | Dennis | 2020-07-11 | LowerWater | Lower water | Entered into aACE | |
| Ryan, David and Kelly _189 | Dennis | 2020-07-11 | LowerWater | Lower water | Entered into aACE | |
| D'Orazio, Anthony and Amy _39 | Evan | 2020-07-11 | LowerWater | Lower water | Entered into aACE | |
| Tulin, Stan and Riki _100 | Jason | 2020-07-11 | LowerWater | Special trip to Lower Pool Water after Tropical Storm Fay | Entered into aACE | |
| Chaudhuri, Anupriya _429 | Blaize | 2020-07-11 | LowerWater | Entered into aACE | ||
| Famiglio, James _346 | Blaize | 2020-07-11 | LowerWater | Check status | Entered into aACE | |
| Morano, Tom _259 | Evan | 2020-07-11 | LowerWater | Lower water | Entered into aACE | |
| Palmer, Tonya _80 | Evan | 2020-07-11 | LowerWater | Lower water | Entered into aACE | |
| DeNicola, Michael _433 | Evan | 2020-07-11 | CustomerVisit | Check status | Entered into aACE | |
| Crowl, Rachel _36 | Evan | 2020-07-11 | LowerWater | Lower water | Entered into aACE | |
| Somers, Joseph _413 | Billy | 2020-07-11 | Backwash | B/w. Lower level. | Entered into aACE | |
| Levy, Rochelle _13 | Select One | 2020-07-11 | Backwash | Scheduled | ||
| Haller, Anthony _389 | Select One | 2020-07-11 | Backwash | Scheduled | ||
| Bucklee, Karen _114 | Select One | 2020-07-11 | Backwash | CLOSING UNUSED TICKET | Closed | |
| Swathy, Chukkana _345 | Select One | 2020-07-11 | Backwash | CLOSING UNUSED TICKET | Closed | |
| Chaudhuri, Anupriya _429 | Select One | 2020-07-11 | Backwash | UNUSED | Closed | |
| Whalen, Robert _109 | Billy | 2020-07-13 | CustomerVisit | Spin. | Entered into aACE | |
| Hallwoods, Caroline _344 | Select One | 2020-07-11 | Backwash | Scheduled | ||
| Polidori, John _341 | Select One | 2020-07-11 | Backwash | CLOSING UNUSED TICKET | Closed | |
| Piroeff, Homer and Kathy _84 | Select One | 2020-07-11 | Backwash | Scheduled | ||
| Ryan, David and Kelly _189 | Select One | 2020-07-11 | Backwash | CLOSING UNUSED TICKET | Closed | |
| Lawlor, John _357 | Billy | 2020-07-10 | CustomerVisit | Check bromine,salt and chems. | Entered into aACE | |
| Brown, Barry _140 | Billy | 2020-07-10 | CustomerVisit | Follow up | Entered into aACE | |
| Sparango (McKean Rd Ambler), Ben _451 | Billy | 2020-07-10 | CustomerVisit | Add Carboy. | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Blaize | 2020-07-10 | CustomerVisit | Pool status | Entered into aACE | |
| Goldfarb, Stanley _47 | Dennis | 2020-07-10 | Cleaner | Goldfarb cleaner check for blockage and possibly ream out jet opening a little. | Entered into aACE | |
| Earle, Jack _383 | Mike | 2020-07-10 | CustomerVisit | Report pressure issues with system | Entered into aACE | |
| Rossello, Richard and Bonnie _90 | Billy | 2020-07-10 | CustomerVisit | H. O. Complaint. Grass killed at pool. | Entered into aACE | |
| Moffitt, Nancy Ann _399 | Blaize | 2020-07-10 | CustomerVisit | CHeck water level | Entered into aACE | |
| Vanhouten, David _124 | Billy | 2020-07-10 | Choose One | Add salt. | Entered into aACE | |
| Detora, Gabrielle and David _129 | Blaize | 2020-07-10 | Turn Water OnOff | Filled, hose off, system started | Entered into aACE | |
| Detora, Gabrielle and David _129 | Blaize | 2020-07-10 | CustomerVisit | Green pool | Entered into aACE | |
| Brown, Barry _140 | Mike | 2020-07-10 | Repair | system down, 6 way not working | Entered into aACE | |
| Schmerling, Ariel _242 | Blaize | 2020-07-10 | CustomerVisit | Label plumbing at equipment | Entered into aACE | |
| Brown, Barry _140 | Billy | 2020-07-09 | CustomerVisit | Service pool. | Entered into aACE | |
| Sparango (McKean Rd Ambler), Ben _451 | Billy | 2020-07-09 | CustomerVisit | New pool assessment. | Entered into aACE | |
| Huber, Lola _54 | Billy | 2020-07-09 | CustomerVisit | Follow up. | Entered into aACE | |
| Sparango, Ben _414 | Zak | 2020-07-09 | CustomerVisit | Vac | Entered into aACE | |
| Strauss, Iliana _96 | Dennis | 2020-07-09 | CustomerVisit | Check it out | Entered into aACE | |
| Chernoff, Jonathan _235 | Blaize | 2020-07-21 | PressureWash | pressure wash driveway and sidewalk | Entered into aACE | |
| Philbin, Colleen _83 | Billy | 2020-07-09 | CustomerVisit | Follow up. Test for combined chlorine. | Entered into aACE | |
| Camp, William and Melanie _31 | Billy | 2020-07-09 | CustomerVisit | Green pool. | Entered into aACE | |
| Oak Ridge Resort, _365 | Mike | 2020-07-10 | Repair | recon re: cut out | Entered into aACE | |
| Katz, Sheila _58 | Mike | 2020-07-09 | Lights | check light now that feed and switch identified, take LED kit | Entered into aACE | |
| Anderson, Bryan _1 | Zak | 2020-07-09 | Backwash | Backwash and take out the trash | Entered into aACE | |
| Vetkina, Inga _103 | Blaize | 2020-07-13 | Repair | leak at 6way, there’s a union, should be able to reapply Teflon and blue monster Leak at both heater unions(lubed and tightened) | Entered into aACE | |
| Janoch, Alex _162 | Billy | 2020-07-08 | CustomerVisit | Green pool | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Dennis | 2020-07-09 | Filter Pump | still no flow, try to suck out skimmer with service pump | Entered into aACE | |
| Santoro, Michele _435 | Blaize | 2020-07-09 | Installations | FNSP 48 and multiport | Entered into aACE | |
| Ledebur, Gary _392 | Mike | 2020-07-09 | Installations | VSF | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Zak | 2020-07-08 | CustomerVisit | Add 10oz proteam, backwash, brush entire pool | Entered into aACE | |
| Anderson, Bryan _1 | Billy | 2020-07-08 | CustomerVisit | Fix valve Pump down level B/w | Entered into aACE | |
| Overbrook Golf Club, _437 | Mike | 2020-07-08 | Repair | Entered into aACE | ||
| Goldfarb, Stanley _47 | Dennis | 2020-07-08 | Cleaner | Report “not working” | Entered into aACE | |
| Pahys, Jenny _427 | Zak | 2020-07-08 | CustomerVisit | Brush entire pool, backwash, add ProTeam | Entered into aACE | |
| Ryan, David and Kelly _189 | Billy | 2020-07-08 | CustomerVisit | Follow up. Salt test. | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Blaize | 2020-07-08 | CustomerVisit | CLOSING DUPE TICKET Pool status? Checked element/brushed pool | Closed | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Blaize | 2020-07-08 | CustomerVisit | Pool status? Checked element/brushed pool | Entered into aACE | |
| Voissard, Lisa _203 | Dennis | 2020-07-08 | Cleaner | Report hose leaking, again | Entered into aACE | |
| Stanton, Linda and Dave _95 | Blaize | 2020-07-08 | Follow up | Test heater in remote mode | Entered into aACE | |
| Kalia, Madhu _391 | Billy | 2020-07-08 | CustomerVisit | Green pool | Entered into aACE | |
| Mackin, Jean _63 | Dennis | 2020-07-08 | Repair | Replace box, switch and cover for filter pump at equipment | Entered into aACE | |
| Tulin, Stan and Riki _100 | Dennis | 2020-07-08 | Leak Detection | Setting bucket to confirm leak | Entered into aACE | |
| Savett, Sherrie _368 | Dennis | 2020-07-08 | Automation | antennae replace and possibly relocate | Entered into aACE | |
| Birdsall, Carrie _434 | Dennis | 2021-02-28 | Lights | SPRING JOB RECORDED IN TRACKING With Additional Tech. Tie in working lighting with new conduit connections, programming. Identify and deal with "waterfall" lights. | Closed | |
| Tulin, Stan and Riki _100 | Select One | 2020-07-08 | Repair | Bucket indicates no leak so no epoxy patch at skimmer mouth | Closed | |
| Glaubitz, Diana & John _446 | Billy | 2020-07-07 | CustomerVisit | Start up Borate. | Entered into aACE | |
| Tulin, Stan and Riki _100 | Billy | 2020-07-07 | CustomerVisit | Start up Borate. | Entered into aACE | |
| Lawlor, John _357 | Billy | 2020-07-07 | CustomerVisit | Start up Borate. | Entered into aACE | |
| Katz, Sheila _58 | Dennis | 2020-07-08 | Lights | troubleshoot lights | Entered into aACE | |
| Gordon, Gary _388 | Mike | 2020-07-08 | Heater | heater not working | Entered into aACE | |
| Nally, Allison _74 | Blaize | 2020-07-08 | Installations | weir doors | Entered into aACE | |
| Pahys, Jenny _427 | Dennis | 2020-07-22 | Installations | Intellicenter, HD 400 MASTERTEMP, UV | Entered into aACE | |
| McEleney, John _449 | Blaize | 2020-07-08 | Follow up | pull out expansion tank, add roll up | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Mike | 2020-07-08 | Installations | Install VSF | Entered into aACE | |
| Moffitt, Nancy Ann _399 | Blaize | 2020-07-07 | Turn Water OnOff | Started fill, pool is at least 10ft deep and on a slow fill 7/8 1:40pm (level has not yet filled past deep end bowl)-long way to go | Entered into aACE | |
| Moffitt, Nancy Ann _399 | Blaize | 2020-07-06 | CustomerVisit | Pump out pool/clean/refill | Entered into aACE | |
| Kalia, Madhu _391 | Billy | 2020-07-07 | CustomerVisit | Green pool | Entered into aACE | |
| Singer, Mel _195 | Dennis | 2020-07-07 | Heater | CLOSING UNUSED/DUPE TICKET | Closed | |
| Jacobson, Amy _441 | Mike | 2020-07-08 | Cleaner | Install cleaner and check pump | Entered into aACE | |
| Fagan, Scott _42 | Blaize | 2020-07-08 | Cleaner | replace wall fitting for booster cleaner | Entered into aACE | |
| Morrison, Andrew _73 | Dennis | 2020-07-08 | Heater | replace vent, secure and seal. | Entered into aACE | |
| Lawlor, John _357 | Dennis | 2020-07-07 | Installations | Finish branch wiring, testing, basic programming | Entered into aACE | |
| Huber, Lola _54 | Blaize | 2020-07-07 | Turn Water OnOff | 5in from Mid tile at 9:30 | Entered into aACE | |
| Hameed, Burhan _50 | Billy | 2020-07-07 | CustomerVisit | Green pool | Entered into aACE | |
| Tulin, Stan and Riki _100 | Dennis | 2020-07-07 | Automation | Install and connect WiFi | Entered into aACE | |
| Dhingra, Anshul _448 | Billy | 2020-07-06 | CustomerVisit | Customer request spin. | Entered into aACE | |
| Colen, Joe _34 | Zak | 2020-07-06 | CustomerVisit | Deliver 50lb bucket bromine tablets. | Entered into aACE | |
| Lawlor, John _357 | Dennis | 2020-07-06 | Installations | Branch wiring including lights. Saw John, he agreed I couldn’t do the electrical work in the conditions | Entered into aACE | |
| Lawlor, John _357 | Billy | 2020-07-06 | CustomerVisit | Spin. Follow up | Entered into aACE | |
| Huber, Lola _54 | Blaize | 2020-07-11 | OpenVac | OpenVac | Entered into aACE | |
| Huber, Lola _54 | Blaize | 2020-07-07 | PrepOpen | PrepOpen | Entered into aACE | |
| Huber, Lola _54 | Blaize | 2020-07-07 | TechOpen | Entered into aACE | ||
| Tulin, Stan and Riki _100 | Dennis | 2020-07-06 | Turn Water OnOff | Water at bottom of skimmer opening, possible leak where tile meets skimmer mouth. | Entered into aACE | |
| Savett, Sherrie _368 | Dennis | 2020-07-06 | Automation | Replace easy touch board | Entered into aACE | |
| Tulin, Stan and Riki _100 | Dennis | 2020-07-06 | CustomerVisit | look at railing location LOW WATER | Entered into aACE | |
| McEleney, John _449 | Select One | 2020-07-06 | Installations | filter and 6 way | Entered into aACE | |
| Stanton, Linda and Dave _95 | Blaize | 2020-07-06 | Heater | Water temp sensor and heater repair | Entered into aACE | |
| Nally, Allison _74 | Blaize | 2020-07-06 | Repair | epoxy skimmer, big crack | Entered into aACE | |
| Meyers, Bill _335 | Zak | 2020-07-04 | Turn Water OnOff | C/S water is low and pump not turning on. Turn on hose and verify operation | Entered into aACE | |
| Mackin, Jean _63 | Blaize | 2020-07-03 | OpenVac | OpenVac he requested it to be cleaned up | Entered into aACE | |
| Philbin, Colleen _83 | Billy | 2020-07-03 | CustomerVisit | Follow up | Entered into aACE | |
| Allen, Stacey _430 | Billy | 2020-07-03 | CustomerVisit | Green pool. | Entered into aACE | |
| Bagga, Khushi _420 | Evan | 2020-07-03 | CustomerVisit | Check conditions | Entered into aACE | |
| Swathy, Chukkana _345 | Billy | 2020-07-03 | CustomerVisit | Green pool | Entered into aACE | |
| Lawlor, John _357 | Dennis | 2020-07-03 | Installations | Continue installation step THREE, wiring and UV | Entered into aACE | |
| Kandikonda, Pranathi _450 | Blaize | 2020-07-03 | CustomerVisit | Report green pool | Entered into aACE | |
| Kuhn, Nancy and Gordan _61 | Billy | 2020-07-03 | CustomerVisit | Green pool | Entered into aACE | |
| Chaudhuri, Anupriya _429 | Blaize | 2020-07-03 | CustomerVisit | Green pool | Entered into aACE | |
| Philbin, Colleen _83 | Billy | 2020-07-03 | CustomerVisit | Start up pool from SRV treatment completion Stains 99% removed. Spin 0,,0.4,,6.3,,12,,560,,8,,2434. Orenda. Add 37 lbs ALK PLUS. Add2 lbs shock. Add 80 lbs salt. Start up Prowler Start up salt cell B/w. 22<16 Add 3.5 lbs DE. Remove 2 deck pumps. Motors still on site. No room in truck. | Entered into aACE | |
| Murphy, Raymond _401 | Dennis | 2020-07-03 | Lights | replace conduit box and switches that aren’t working, check light | Entered into aACE | |
| Naik, Archit _76 | Blaize | 2020-07-03 | CustomerVisit | Status of pool and cleaner | Entered into aACE | |
| Stone, Valerie _445 | Billy | 2020-07-02 | CustomerVisit | Green pool. | Entered into aACE | |
| Glaubitz, Diana & John _446 | Billy | 2020-07-02 | CustomerVisit | Green pool. | Entered into aACE | |
| Lawlor, John _357 | Billy | 2020-07-02 | CustomerVisit | Deliver salt | Entered into aACE | |
| Brown, Barry _140 | Blaize | 2020-07-02 | CustomerVisit | Backwash, carboy, status | Entered into aACE | |
| Rossello, Richard and Bonnie _90 | Billy | 2020-07-02 | CustomerVisit | Green pool | Entered into aACE | |
| Morrison, Andrew _73 | Billy | 2020-07-02 | CustomerVisit | Green pool | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Mike | 2020-07-02 | Repair | Pool pump will not prime | Entered into aACE | |
| Camp, William and Melanie _31 | Billy | 2020-07-02 | CustomerVisit | Green pool | Entered into aACE | |
| Vinnicombe, Herb _251 | Billy | 2020-07-02 | CustomerVisit | Green pool | Entered into aACE | |
| Lawlor, John _357 | Dennis | 2020-07-02 | Installations | Continue installation step TWO, pad in place. Place equipment, plumbing and electrical connections. | Entered into aACE | |
| Philbin, Colleen _83 | Billy | 2020-07-02 | CustomerVisit | Follow up stain | Entered into aACE | |
| Birdsall, Carrie _434 | Zak | 2020-07-02 | CustomerVisit | Add 7 bags of salt and brush. | Entered into aACE | |
| 1022 Spring Mill Rd (Spa), Hoffman _423 | Zak | 2020-07-02 | CustomerVisit | Add 2 bags of salt to spa. | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Zak | 2020-07-02 | CustomerVisit | Add 6 bags of salt to pool. | Entered into aACE | |
| Stanton, Linda and Dave _95 | Blaize | 2020-07-02 | Repair | replace humming breaker that might have been causing auto trouble | Entered into aACE | |
| Bradbeer, Carol _29 | Blaize | 2020-07-02 | Heater | lower heater to 75 degrees | Entered into aACE | |
| Murphy, Raymond _401 | Dennis | 2020-07-03 | Lights | CLOSING DUPE TICKET replace conduit box and switches that aren’t working, check light | Closed | |
| Copit, Steven _366 | Mike | 2020-07-02 | Repair | pipe broke at booster | Entered into aACE | |
| Strauss, Iliana _96 | Mike | 2020-07-02 | Installations | Heater Install | Entered into aACE | |
| Chernoff, Jonathan _235 | Blaize | 2020-07-01 | CustomerVisit | Customer is interested in a power wash, wants to test on concrete. | Entered into aACE | |
| Chernoff, Jonathan _235 | Blaize | 2020-07-01 | FilterElement | Customer says D.E coming back into pool | Entered into aACE | |
| Lawlor, John _357 | Mike | 2020-07-01 | CustomerVisit | TICKET NEVER FILLED OUT concrete pad, assemble mixer | Closed | |
| 1022 Spring Mill Rd (Spa), Hoffman _423 | Billy | 2020-07-01 | CustomerVisit | Follow up. | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Billy | 2020-07-01 | CustomerVisit | Follow up. | Entered into aACE | |
| Gray, Allen _444 | Dennis | 2020-07-03 | Installations | finish install including prowler, | Entered into aACE | |
| Goldfarb, Stanley _47 | Blaize | 2020-07-06 | Follow up | remove heater | Closed | |
| Lurio, Margaret _351 | Dennis | 2020-07-02 | CustomerVisit | try new style breaker and show them how to use jets | Entered into aACE | |
| 1125 Bryn Lawn Rd, Hoffman/Slane _10 | Billy | 2020-07-01 | CustomerVisit | Green pool follow up. | Entered into aACE | |
| Somers, Joseph _413 | Billy | 2020-07-01 | CustomerVisit | Green pool. | Entered into aACE | |
| Jacoby, Vail _55 | Billy | 2020-07-01 | CustomerVisit | Green pool. | Entered into aACE | |
| Birdsall, Carrie _434 | Billy | 2020-07-01 | CustomerVisit | Green pool | Entered into aACE | |
| Gray, Allen _444 | Dennis | 2020-07-01 | Installations | Continue installation part 2 | Entered into aACE | |
| Birdsall, Carrie _434 | Zak | 2020-07-01 | Turn Water OnOff | Hose on/ off. | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Billy | 2020-07-01 | Turn Water OnOff | Hose off | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Billy | 2020-07-01 | CustomerVisit | Green pool | Entered into aACE | |
| Golen, Zachary _355 | Billy | 2020-07-01 | CustomerVisit | Green pool | Entered into aACE | |
| Stanton, Linda and Dave _95 | Billy | 2020-07-01 | CustomerVisit | Green pool | Entered into aACE | |
| Murphy, Raymond _401 | Dennis | 2020-07-01 | Lights | deep end light, troubleshoot, fix if possible | Entered into aACE | |
| Golen, Zachary _355 | Blaize | 2020-07-01 | Repair | try Pentair fuse, if it goes again, need to talk about electrical feed and wiring at equipment | Entered into aACE | |
| Glaubitz, Diana & John _446 | Blaize | 2020-07-01 | CustomerVisit | pick up old equipment | Entered into aACE | |
| Reyle, Jamie _117 | Mike | 2020-07-01 | Installations | new booster pump | Entered into aACE | |
| Bobroff, Steve _138 | Mike | 2020-07-01 | Cleaner | customer requests can someone have a look at Polaris and booster pump | Entered into aACE | |
| Dhingra, Anshul _448 | Mike | 2020-07-01 | Repair | multiport valve | Entered into aACE | |
| Gauen, Caleb _421 | Mike | 2020-07-01 | Repair | Temporary Return | Entered into aACE | |
| Ledebur, Gary _392 | Zak | 2020-07-01 | PressureWash | Power wash | Entered into aACE | |
| Palmer, Tonya _80 | Blaize | 2020-06-30 | Cleaner | Customer says cleaner not moving around | Entered into aACE | |
| Levy, Rochelle _13 | Blaize | 2020-06-30 | Filter Pump | Service report that pump would not start. | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Blaize | 2020-06-30 | Cleaner | CLOSING DUPE TICKET | Closed | |
| Muzi, Malinda and Elliot _174 | Blaize | 2020-06-30 | Cleaner | Report that cleaner hose was leaking, pool down | Entered into aACE | |
| Oneil, Patricia _353 | Billy | 2020-06-30 | CustomerVisit | Follow up. Breakpoint CCl. | Entered into aACE | |
| Gray, Allen _444 | Dennis | 2020-06-30 | Installations | Install Heater, pump, FNSP 60 with 2" multiport valve, Prowler cleaner | Entered into aACE | |
| Reyle, Jamie _117 | Mike | 2020-06-30 | Repair | Check booster pump | Entered into aACE | |
| Lurio, Margaret _351 | Dennis | 2020-06-30 | Choose One | Request instruction for swim jets | Entered into aACE | |
| Vellios, Taeson _101 | Evan | 2020-06-30 | Backwash | Backwash+add DE | Entered into aACE | |
| Glaubitz, Diana & John _446 | Dennis | 2020-06-30 | Installations | Install VST pump and FNSP 48 with multiport valve | Entered into aACE | |
| Dhingra, Anshul _448 | Select One | 2020-07-01 | OpenVac | CLOSING UNUSED TICKET - OPEN VAC WAS SUBMITTED VIA SERVICE TICKET 7/2/20 | Closed | |
| Dhingra, Anshul _448 | Mike | 2020-06-30 | TechOpen | Entered into aACE | ||
| Dhingra, Anshul _448 | Blaize | 2020-06-30 | PrepOpen | PrepOpen | Entered into aACE | |
| Savett, Sherrie _368 | Dennis | 2020-06-30 | CustomerVisit | Follow up to add cover to antenna | Entered into aACE | |
| Vellios, Taeson _101 | Bryan | 2020-06-29 | Backwash | Entered into aACE | ||
| Seiler, Ronald _192 | Dennis | 2020-06-29 | CustomerVisit | Report filter leak | Entered into aACE | |
| Savett, Sherrie _368 | Dennis | 2020-06-29 | Heater | 1. I discovered temp readout in auto control was erratic, probably why heater wasn't responding, need new. | Entered into aACE | |
| Gonzalez, Fernando _48 | Blaize | 2020-06-29 | Choose One | booster pump, non functional timer, install ladder | Entered into aACE | |
| Schwarz, Diane and Rick _190 | Mike | 2020-06-29 | Choose One | 2. Install new lens gasket on light and install light in wall ( I have old lens and gasket ) | Closed | |
| Levering, Charles _394 | Blaize | 2020-07-01 | Repair | Filter timer Clock needs replacing the gear does not turn properly Causing the schedule to be way off from cleaner. Pin off so runs 24hrs | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Blaize | 2020-06-29 | CustomerVisit | Pool may have a bad filter, to early to tell but pool has that white/d.e look to it | Entered into aACE | |
| Piroeff, Homer and Kathy _84 | Blaize | 2020-06-29 | Installations | replace hayward with CMP chlorinator | Entered into aACE | |
| Naik, Archit _76 | Dennis | 2020-06-29 | Turn Water OnOff | Water at bottom of skimmer. Turned pump off at timer, sucking air. Want to test cleaner when proper level reached. | Entered into aACE | |
| Mackin, Jean _63 | Blaize | 2020-06-29 | Turn Water OnOff | Entered into aACE | ||
| Philbin, Colleen _83 | Zak | 2020-06-27 | Backwash | Backwash | Entered into aACE | |
| Jacoby, Vail _55 | Zak | 2020-06-26 | CustomerVisit | Add 32oz algaecide and brush. | Entered into aACE | |
| Savett, Sherrie _368 | Dennis | 2020-06-29 | Choose One | screen logic | Entered into aACE | |
| Bagga, Jesse _25 | Evan | 2020-06-26 | CustomerVisit | Entered into aACE | ||
| Aichenbaum, Ruth _22 | Dennis | 2020-06-26 | Installations | Replace leaking booster pump | Entered into aACE | |
| Oneil, Patricia _353 | Billy | 2020-06-26 | CustomerVisit | Follow up Stain removal. | Entered into aACE | |
| Jacobson, Amy _441 | Mike | 2020-06-26 | Installations | Install new super flow pump | Entered into aACE | |
| Pentair, Warranty _258 | Dennis | 2020-06-26 | PentairWarranty | Work Order Number: WO-01063589 Contact Name: Hal Broderson 1059 Indian Creek Road Wynnewood PA 610-896-0363, 610-331-9019 Product Sku: 520554 - CELL INTELLICHLOR IC20 Problem Code: IP04: CELL - FLOW LIGHT RED Description: Recently installed new flow switch and flow light was green for approximately two weeks but is now red again. Inspect cell to determine if a new flow switch is needed again. | Entered into aACE | |
| Morrison, Andrew _73 | Dennis | 2020-06-26 | CustomerVisit | Report heater vent collapsed, review to estimate materials needed. | Entered into aACE | |
| Kozmina, Natalia _223 | Mike | 2020-06-26 | Lights | install replacement led light kit | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Blaize | 2020-06-26 | Backwash | ****PLS NOTE THIS TICKET SHOULD BE UNDER BLACK ROCK ROAD LOCATION**** install backwash line and backwash | Entered into aACE | |
| Mackin, Jean _63 | Blaize | 2020-06-26 | TechOpen | full startup and system check | Entered into aACE | |
| Singer, Mel _195 | Dennis | 2020-06-26 | CustomerVisit | He approved the idea to cut out part of skimmer added by people that did deck to permit inserting basket | Entered into aACE | |
| McCormick, Pat _447 | Mike | 2020-06-26 | Repair | Repair leak | Entered into aACE | |
| Mackin, Jean _63 | Blaize | 2020-06-26 | Turn Water OnOff | Hose on, level down 12in from time (8:30am) | Entered into aACE | |
| Lurio, Margaret _351 | Dennis | 2020-06-26 | Heater | can you check the heater. The instrument panel is not working. | Entered into aACE | |
| Naik, Archit _76 | Select One | 2020-07-02 | Cleaner | CLOSING UNUSED TICKET follow up to check cleaner operation now that water level raised | Closed | |
| Savette, Scott _408 | Mike | 2020-06-26 | Installations | Install booster pump | Entered into aACE | |
| Stone, Valerie _445 | Evan | 2020-06-25 | CustomerVisit | Add carboy and check conditions | Entered into aACE | |
| Feinzig Schwartz, Emily _230 | Blaize | 2020-06-25 | CustomerVisit | Cus says leak at pump and needs to be shown how to use heater. | Entered into aACE | |
| Stone, Valerie _445 | Evan | 2020-06-25 | CustomerVisit | CLOSING DUPE TICKET - INFO ALREADY ENTERED | Closed | |
| Janoch, Alex _162 | Billy | 2020-06-25 | CustomerVisit | Chuck New Prowler in pool. | Entered into aACE | |
| Antar, Elie _375 | Blaize | 2020-06-25 | Lights | Install light back into niche now that epoxy has set | Entered into aACE | |
| Libros, Ernestine _62 | Blaize | 2020-06-25 | Leak Detection | Epoxy skimmers | Entered into aACE | |
| Oneil, Patricia _353 | Billy | 2020-06-25 | CustomerVisit | CLOSING DUPE TICKET Follow up. | Closed | |
| Jacoby, Vail _55 | Billy | 2020-06-25 | CustomerVisit | Green pool | Entered into aACE | |
| Pentair, Warranty _258 | Dennis | 2020-06-25 | PentairWarranty | Report heater won’t turn off. Steven Gamburg, 4 Twin Creek Ln, Berwyn, PA 19312 | Entered into aACE | |
| Oneil, Patricia _353 | Billy | 2020-06-25 | CustomerVisit | Follow up. | Entered into aACE | |
| Aichenbaum, Ruth _22 | Dennis | 2020-06-25 | Follow up | finish repairing leak after I have the fitting | Entered into aACE | |
| Singer, Mel _195 | Dennis | 2020-06-25 | Choose One | Replace missing skimmer basket | Entered into aACE | |
| Kozmina, Natalia _223 | Mike | 2020-06-25 | Lights | Check light | Entered into aACE | |
| Philbin, Colleen _83 | Billy | 2020-06-25 | CustomerVisit | Set up #2 pump. Adjust location of #1 pump Spin | Entered into aACE | |
| Gray, Allen _444 | Dennis | 2020-06-25 | CustomerVisit | check power supply suitability. | Entered into aACE | |
| 1125 Bryn Lawn Rd, Hoffman/Slane _10 | Billy | 2020-06-25 | CustomerVisit | Follow up chlorinator | Entered into aACE | |
| Feinzig Schwartz, Emily _230 | Blaize | 2020-06-25 | Leak Detection | CLOSING DUPE/UNUSED TICKET report leak at pump | Closed | |
| Gauen, Caleb _421 | Mike | 2020-06-26 | Leak Detection | customer says their pool is losing a substantial amount of water. also Polaris pump is running loud. Needs to be looked at. | Entered into aACE | |
| Schwarz, Diane and Rick _190 | Mike | 2020-06-25 | Repair | prep for caulk job, check light, investigate leak at heater | Entered into aACE | |
| Jacobs, Fred _440 | Dennis | 2020-06-25 | CustomerVisit | Review system | Entered into aACE | |
| Raynes, Arthur _252 | Mike | 2020-06-24 | Filter Pump | Entered into aACE | ||
| Palmer, Tonya _80 | Blaize | 2020-06-24 | Repair | Replace bad pump breaker with new | Entered into aACE | |
| Brown, Leslie _213 | Mike | 2020-06-25 | Leak Detection | customer sees water leaking out of line going to pool cleaner | Entered into aACE | |
| Figures, Bill and Julie _44 | Dennis | 2020-06-24 | Leak Detection | follow up to conditions set 6/23 | Entered into aACE | |
| Janoch, Alex _162 | Dennis | 2020-06-23 | Leak Detection | Follow up to plugging returns, further leak seek | Entered into aACE | |
| Kalia, Madhu _391 | Blaize | 2020-06-24 | CustomerVisit | Report skimmer clogged/no basket | Entered into aACE | |
| Figures, Bill and Julie _44 | Mike | 2020-06-24 | Filter Pump | Entered into aACE | ||
| Birdsall, Carrie _434 | Zak | 2020-06-24 | CustomerVisit | Add 10bags salt | Entered into aACE | |
| Morris, Gail and Howard _72 | Blaize | 2020-06-24 | Turn Water OnOff | Return to turn hose off/ start system | Entered into aACE | |
| Goldstein, Judi _157 | Dennis | 2020-06-24 | CustomerVisit | Assess capability of UV installation | Entered into aACE | |
| Conway, Ottilie _121 | Blaize | 2020-06-24 | Filter Pump | Customer reported no flow/suction at pool | Entered into aACE | |
| Antar, Elie _375 | Blaize | 2020-06-24 | Choose One | Epoxy light niche | Entered into aACE | |
| Kroungold, Sam _356 | Blaize | 2020-06-24 | Lights | Light issue | Entered into aACE | |
| 1125 Bryn Lawn Rd, Hoffman/Slane _10 | Mike | 2020-06-24 | Installations | Install chlorinator | Entered into aACE | |
| Jacoby, Vail _55 | Zak | 2020-06-24 | Backwash | Backwash | Entered into aACE | |
| 1125 Bryn Lawn Rd, Hoffman/Slane _10 | Jason | 2020-06-24 | Choose One | Quick service backwash | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Jason | 2020-06-24 | Choose One | Quick service backwash | Entered into aACE | |
| Vellios, Taeson _101 | Zak | 2020-06-24 | CoverService | Take cover back to shop for storage. | Entered into aACE | |
| Morris, Gail and Howard _72 | Blaize | 2020-06-24 | Cleaner | Install new booster pump | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Mike | 2020-06-24 | Installations | Install chlorinator | Entered into aACE | |
| Singer, Mel _195 | Zak | 2020-06-24 | CustomerVisit | Add 2.5gal carboy and brush entire pool. | Entered into aACE | |
| Janas, Kathy _254 | Dennis | 2020-06-23 | CustomerVisit | Report 'pump not working, no flow at skimmer' | Entered into aACE | |
| Janoch, Alex _162 | Dennis | 2020-06-22 | Leak Detection | Plug return lines for empirical testing | Entered into aACE | |
| Housman, Henry _53 | Dennis | 2020-06-25 | Follow up | small drip at UV install needs to be repiped, check operation of UV while there | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Billy | 2020-06-23 | CustomerVisit | B/w | Entered into aACE | |
| Oneil, Patricia _353 | Billy | 2020-06-23 | CustomerVisit | CLOSING DUPE TICKET Spin. H. H. And skim. | Closed | |
| Stanton, Linda and Dave _95 | Dennis | 2020-06-25 | CustomerVisit | gas smell? Plug in heater suitability? Temp in auto erratic? Remote not working? | Entered into aACE | |
| Oneil, Patricia _353 | Billy | 2020-06-23 | CustomerVisit | Spin. H. H. And skim. | Entered into aACE | |
| Guinan (Paoli), Steve _424 | Dennis | 2020-06-23 | Repair | Add relay to expand auto control | Entered into aACE | |
| Ledebur, Gary _392 | Mike | 2020-06-23 | Follow up | Entered into aACE | ||
| Philbin, Colleen _83 | Billy | 2020-06-23 | CustomerVisit | Start equip. Spin, lower pH and ALK. Add DE. | Entered into aACE | |
| Janas, Kathy _254 | Dennis | 2020-06-23 | Repair | Attempt to stop air in system by working on intake valve. | Entered into aACE | |
| 1125 Bryn Lawn Rd, Hoffman/Slane _10 | Dennis | 2020-06-23 | CustomerVisit | Report pump problem | Entered into aACE | |
| Vetkina, Inga _103 | Dennis | 2020-06-26 | CustomerVisit | customer has requested some instruction on pump we installed. Actually had many questions. | Entered into aACE | |
| Herman, Nadine _438 | Bryan | 2020-06-23 | CustomerVisit | Check Caretaker | Entered into aACE | |
| Antar, Elie _375 | Bryan | 2020-06-23 | Leak Detection | Review conditions to determine leak location | Entered into aACE | |
| Oak Ridge Resort, _365 | Mike | 2020-06-23 | Leak Detection | Pressure test spa lines Check for leak | Entered into aACE | |
| Conway, Ottilie _121 | Select One | 2020-06-23 | Filter Pump | CLOSING UNUSED TICKET - SEE FILTER PUMP TICKET DATED 6-24-2020--------- customer called, says filtering system does not seem to be working, hears motor running, but skimmer not drawing water in, spa is losing water. thinks it has something to do with the storm issues and with electricity | Closed | |
| Mackin, Jean _63 | Blaize | 2020-06-25 | PrepOpen | Open/Close | Entered into aACE | |
| Brown, Barry _140 | Zak | 2020-07-06 | OpenVac | Vac to waste. | Entered into aACE | |
| Brown, Barry _140 | Mike | 2020-07-01 | TechOpen | Entered into aACE | ||
| Brown, Barry _140 | Blaize | 2020-07-01 | PrepOpen | PrepOpen | Entered into aACE | |
| Morano, Tom _259 | Blaize | 2020-06-22 | Cleaner | Customer reported cleaner not moving | Entered into aACE | |
| Maguire, Lisa _64 | Blaize | 2020-06-22 | CustomerVisit | customer called said filter is screaming, on cleaning mode, turned off from inside the house, because controller in pool house has blank screen | Entered into aACE | |
| Bobroff, Steve _138 | Dennis | 2020-06-22 | Heater | Report heater not reaching set temp. Also check cleaner | Entered into aACE | |
| Singer, Mel _195 | Dennis | 2020-06-22 | Turn Water OnOff | Hose started at Singer | Entered into aACE | |
| Costa, Kathy _147 | Billy | 2020-06-22 | CustomerVisit | Follow up | Entered into aACE | |
| Libros, Ernestine _62 | Select One | 2020-06-23 | Leak Detection | customer reports pool losing water | Scheduled | |
| Philbin, Colleen _83 | Dennis | 2020-06-22 | Heater | install bypass at heater | Entered into aACE | |
| Birdsall, Carrie _434 | Dennis | 2020-06-19 | Installations | Installation step 2 including Intellicenter, all branch wiring, | Entered into aACE | |
| Zimmerman, Bonnie _209 | Blaize | 2020-06-20 | CustomerVisit | Spin add chems if necessary | Entered into aACE | |
| Zimmerman, Bonnie _209 | Blaize | 2020-06-20 | CustomerVisit | Spin add chems if necessary | Entered into aACE | |
| Janas, Kathy _254 | Dennis | 2020-06-20 | CustomerVisit | Report pump not working, again. | Entered into aACE | |
| Jacoby, Vail _55 | Dennis | 2020-06-20 | CustomerVisit | Check flow at cleaner, startup heater | Entered into aACE | |
| Mays, Steve _130 | Blaize | 2020-06-20 | CustomerVisit | Startup system/check filter | Entered into aACE | |
| Levering, Charles _394 | Blaize | 2020-06-19 | FilterElement | Cleaned grids(completely jammed packed) | Entered into aACE | |
| Mays, Steve _130 | Blaize | 2020-06-19 | Repair | Filter lid popped off | Entered into aACE | |
| Pentair, Warranty _258 | Dennis | 2020-06-19 | Heater | Work Order Number: WO-01060612 Contact Name: John Mullen 608 Robinson Lane Haverford PA 19041 (610) 608-8785 Product Sku: 460736 - HTR 400 MASTERTEMP NA Problem Code: CYCLING Description: Tech advised that the heater is cycling on and off. Possible issue with the gas valve. | Entered into aACE | |
| Costa, Kathy _147 | Billy | 2020-06-22 | CustomerVisit | CLOSING UNUSED TICKET | Closed | |
| Kohler, Peter _194 | Mike | 2020-06-24 | Installations | INSTALL VSF PUMP | Entered into aACE | |
| Schwarz, Diane and Rick _190 | Mike | 2020-06-29 | Repair | Recaulk around coping, | Entered into aACE | |
| Rubens, Alan and Joanne _187 | Billy | 2020-06-19 | CustomerVisit | Install B/w hose. | Entered into aACE | |
| Moses, Melvin _400 | Dennis | 2020-06-19 | CustomerVisit | Courtesy stop to check heater, it worked. He saw me and gave a thumbs up. | Entered into aACE | |
| Singer, Mel _195 | Dennis | 2020-06-19 | Turn Water OnOff | Start hose to raise level for leak detection later today | Entered into aACE | |
| Zimmerman, Bonnie _209 | Blaize | 2020-06-19 | CustomerVisit | Pick up pump down equipment | Entered into aACE | |
| Oak Ridge Resort, _365 | Mike | 2020-06-19 | Installations | Heater install, multi port sand filter | Entered into aACE | |
| Birdsall, Carrie _434 | Bryan | 2020-06-23 | Installations | WiFi connection, remaining programming | Entered into aACE | |
| Maguire, Lisa _64 | Blaize | 2020-06-18 | OpenVac | OpenVac/service | Entered into aACE | |
| Meth, Don _70 | Billy | 2020-06-18 | CustomerVisit | Replace B/W line | Entered into aACE | |
| Meyers, Bill _335 | Mike | 2020-06-18 | Installations | Entered into aACE | ||
| Singer, Mel _195 | Dennis | 2020-06-22 | Leak Detection | follow up leak detection, check niches | Entered into aACE | |
| Cooler, Stewart _146 | Select One | 2020-06-24 | OpenVac | CLOSING UNUSED TICKET | Closed | |
| Cooler, Stewart _146 | Blaize | 2020-06-25 | TechOpen | TechOpen | Entered into aACE | |
| Cooler, Stewart _146 | Blaize | 2020-06-25 | PrepOpen | Tech open and open vac tickets in system | Entered into aACE | |
| Costa, Kathy _147 | Billy | 2020-06-18 | CustomerVisit | Spin. Evaluate condition. | Entered into aACE | |
| Edelman, Jon _40 | Mike | 2020-06-18 | Installations | Install new chlorinator | Entered into aACE | |
| Haller, Anthony _389 | Billy | 2020-06-18 | CustomerVisit | Install b/w line. | Entered into aACE | |
| Antar, Elie _375 | Mike | 2020-06-18 | Backwash | Cleaned leaves off of drain Pool running Level at bottom of return 2 “ lower than before | Entered into aACE | |
| Palmer, Tonya _80 | Blaize | 2020-06-18 | CustomerVisit | Check breaker issue | Entered into aACE | |
| Bobroff, Steve _138 | Mike | 2020-06-18 | Repair | C.he k cleaner | Entered into aACE | |
| Famiglio, James _346 | Dennis | 2020-06-22 | CustomerVisit | Check wiring of filter pump and properly wire as needed. | Entered into aACE | |
| Jacobson, Amy _441 | Mike | 2020-06-18 | Follow up | Spa is empty | Entered into aACE | |
| Farragut, Dan _43 | Blaize | 2020-06-18 | Repair | Customer reported loud pump | Entered into aACE | |
| Strauss, Iliana _96 | Billy | 2020-06-18 | Turn Water OnOff | Jason serviced today. Skimmer sucking air. He did hose on 9am. Return for hose off. | Entered into aACE | |
| Jacoby, Vail _55 | Mike | 2020-06-18 | Follow up | Entered into aACE | ||
| Turnbull, Mark _417 | Billy | 2020-06-18 | Follow up | Follow up. | Entered into aACE | |
| Levering, Charles _394 | Billy | 2020-06-18 | Follow up | Spin. B/W. Add chems. | Entered into aACE | |
| Burton, Mike _141 | Dennis | 2020-06-18 | Lights | reinstall light using new adapter | Entered into aACE | |
| Gregorchuk, Scott _3 | Evan | 2020-06-19 | Repair | 1. Need one more weir door APCW937 - 8 1/8" JACUZZI COIN WEIR | Entered into aACE | |
| Brown, Leslie _213 | Blaize | 2020-06-19 | Leak Detection | cust wools not let me do the work, sees water leaking out of line going to pool cleaner | Entered into aACE | |
| Scott, Tracy _18 | Mike | 2020-06-18 | Lights | Check light | Entered into aACE | |
| Birdsall, Carrie _434 | Dennis | 2020-06-18 | Installations | new blower, Intellicenter, 6way, VSF, UV, plumbing and electrical upgrades | Entered into aACE | |
| Jacobson, Amy _441 | Blaize | 2020-06-17 | Repair | Customer reported pump won’t turn on | Entered into aACE | |
| Kalia, Madhu _391 | Blaize | 2020-06-17 | CustomerVisit | Pump out pool, install MD cover and check for blockage, refill pool | Entered into aACE | |
| Ledebur, Gary _392 | Zak | 2020-06-17 | CustomerVisit | Prepare deck for powerwash. Remove mud, clean up, etc. | Entered into aACE | |
| Kalia, Madhu _391 | Blaize | 2020-06-17 | CustomerVisit | CLOSING UNUSED/DUPE TICKET | Closed | |
| Gregorchuk, Scott _3 | Dennis | 2020-06-17 | CustomerVisit | meet with Scott to discuss flow issues etc. | Entered into aACE | |
| Burton, Mike _141 | Dennis | Lights | Research other options for niche adapter | Pending | ||
| Lurio, Margaret _351 | Mike | 2020-06-17 | Installations | Add two more pumps, superflo 2hp | Entered into aACE | |
| Polidori, John _341 | Mike | 2020-06-17 | Repair | Caulk pool | Entered into aACE | |
| Kohler, Peter _194 | Zak | 2020-06-17 | CustomerVisit | Identify reason for lack of flow in pool/system. | Entered into aACE | |
| Janas, Kathy _254 | Dennis | 2020-06-17 | Choose One | Report ‘pressure limit’ pump not working | Entered into aACE | |
| Somers, Joseph _413 | Blaize | 2020-06-17 | Installations | Install new booster pump | Entered into aACE | |
| Janoch, Alex _162 | Zak | 2020-06-17 | CustomerVisit | Add 2.5gal carboy and brush entire pool/spa | Entered into aACE | |
| Turnbull, Mark _417 | Mike | 2020-06-17 | Follow up | Get fountain started Clean pool filter grids | Entered into aACE | |
| Jacobs, Fred _440 | Dennis | 2020-06-17 | CustomerVisit | Review system with Evan for servicing | Entered into aACE | |
| Guinan (Paoli), Steve _424 | Dennis | 2020-06-17 | CustomerVisit | Review automation to determine ability to expand relays | Entered into aACE | |
| Moses, Melvin _400 | Dennis | 2020-06-16 | Heater | Report heater not working another time | Entered into aACE | |
| Meyers, Bill _335 | Dennis | 2020-06-16 | CustomerVisit | Report UV not working | Entered into aACE | |
| Milton, Christian _398 | Mike | 2020-06-16 | Repair | Leak at pump lid | Entered into aACE | |
| Bagga, Jesse _25 | Dennis | 2020-06-16 | Heater | Heater service | Entered into aACE | |
| Gomes, Marvin _387 | Mike | 2020-06-16 | Heater | Check heater | Entered into aACE | |
| Janas, Kathy _254 | Blaize | 2020-06-16 | CustomerVisit | Report that filter not working | Entered into aACE | |
| Guinan (Paoli), Steve _424 | Blaize | 2020-06-16 | Covers | Install new spa main drain covers | Entered into aACE | |
| Ficchi, Donna _386 | Mike | 2020-06-16 | Repair | Check cleaner | Entered into aACE | |
| Voissard, Lisa _203 | Mike | 2020-06-16 | Repair | Entered into aACE | ||
| Davis, Ray _37 | Blaize | 2020-06-16 | Follow up | Replace broken Hayward chlorinator part | Entered into aACE | |
| Gordon, Gary _388 | Mike | 2020-06-16 | Repair | Check booster pump | Entered into aACE | |
| Abruzzese, Frank and Angela _21 | Mike | 2020-06-16 | Repair | Repair wall fitting for cleaner | Entered into aACE | |
| Lurio, Margaret _351 | Blaize | 2020-06-16 | CustomerVisit | Remove old motors (3) | Entered into aACE | |
| Somers, Joseph _413 | Mike | 2020-06-16 | Repair | Check filter system | Entered into aACE | |
| Jacoby, Vail _55 | Blaize | 2020-06-16 | CustomerVisit | Remove old filter/pump any leftovers | Entered into aACE | |
| Liss, Shelly _211 | Blaize | 2020-06-16 | Choose One | Remove old filter any loose equipment | Entered into aACE | |
| Trager, Stuart _111 | Blaize | 2020-06-16 | Choose One | Install hydrostatic plug, start fill | Entered into aACE | |
| Shah, Sahil _443 | Blaize | 2020-06-15 | CustomerVisit | Finish pump out/cleaning | Entered into aACE | |
| Ledebur, Gary _392 | Blaize | 2020-06-15 | CustomerVisit | Pump out pool/clean out | Entered into aACE | |
| Figures, Bill and Julie _44 | Dennis | 2020-06-13 | CustomerVisit | I drove over to prime up pump using the method I created | Entered into aACE | |
| Levering, Charles _394 | Billy | 2020-06-15 | Follow up | Follow up. Spin, add chems. | Entered into aACE | |
| Zimmerman, Bonnie _209 | Billy | 2020-06-15 | CustomerVisit | Spin. Report results to BA. | Entered into aACE | |
| Santoro, Michele _435 | Billy | 2020-06-15 | CustomerVisit | Deliver Pole,Net&Brush | Entered into aACE | |
| Bagga, Jesse _25 | Evan | 2020-06-15 | CustomerVisit | Spin test+Backwash | Entered into aACE | |
| Lurio, Margaret _351 | Mike | 2020-06-15 | Installations | cut out nonfunctional swim jet pumps and test lines using 2HP superflo Use unions on each of the three locations so if everything OK can just pop in two more pumps | Entered into aACE | |
| Wilson, Wendy _105 | Blaize | 2020-11-03 | ClosingTechEquip | ECD Winterize Pool | Entered into aACE | |
| Vetkina, Inga _103 | Mike | 2020-10-08 | ClosingTechEquip | (cust says Please ring the door bell or knock at the basement door to be sure that we open basement door to put cover inside. The name of person who will be home is Charly. His number is 201-680-1737) | Entered into aACE | |
| Trauger, Terry _439 | Blaize | 2020-09-02 | ClosingCover | Cover install | Entered into aACE | |
| Thomas, Natasha _99 | Mike | 2020-10-01 | ClosingTechEquip | Entered into aACE | ||
| Stanton, Linda and Dave _95 | Select One | 2020-10-19 | ClosingCover | CLOSING UNUSED TICKET-------------- cover is outside by pool---- cover pool only - winterize and cover spa in November | Closed | |
| Spector, Alex _196 | Dennis | 2020-09-10 | ClosingTechEquip | Winterize equipment | Entered into aACE | |
| Shaw, Anita _193 | Select One | 2020-10-07 | ClosingTechEquip | Entered into aACE | ||
| Scholl, Richard _218 | Mike | 2020-09-02 | ClosingTechEquip | Entered into aACE | ||
| Schmerling, Ariel _242 | Mike | 2020-10-26 | ClosingTechEquip | Entered into aACE | ||
| Rubin, Meegan _91 | Blaize | 2020-11-04 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Piroeff, Homer and Kathy _84 | Blaize | 2020-09-22 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Philbin, Colleen _83 | Mike | 2020-10-21 | ClosingTechEquip | cover in garage with winter bucket | Entered into aACE | |
| Nally, Allison _74 | Select One | 2020-10-27 | ClosingTechEquip | Entered into aACE | ||
| Lurio, Margaret _351 | Blaize | 2020-09-29 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Liss, Shelly _211 | Mike | 2020-09-30 | ClosingTechEquip | (also deliver gizmo to Simon Levy) | Entered into aACE | |
| Levy, Rochelle _13 | Select One | 2020-10-05 | Closing | CLOSING DUPE TICKET | Closed | |
| Lawlor, John _357 | Dennis | 2020-10-02 | ClosingTechEquip | equipment winterized and cover put on | Entered into aACE | |
| Fath, Kristen _212 | Select One | 2020-10-07 | ClosingTechEquip | requests closing vac | Entered into aACE | |
| Janas, Kathy _254 | Blaize | 2020-10-01 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Hollander, Dave and Alexis _52 | Dennis | 2020-10-28 | ClosingTechEquip | Winterize equipment and cover pool (The pool cover uses a key mechanism and the key is already in the mechanism.) | Entered into aACE | |
| Hallwoods, Caroline _344 | Select One | 2020-10-06 | ClosingTechEquip | Entered into aACE | ||
| Golen, Zachary _355 | Dennis | 2020-09-09 | ClosingTechEquip | Winterize equipment | Entered into aACE | |
| Famiglio, James _346 | Blaize | 2020-10-21 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Conway, Ottilie _121 | Mike | 2020-10-27 | ClosingTechEquip | please call customer so they can open garage door for you (610) 642-7334 (customer advises pool equipment is stored in the single garage. There is a shelf at the back of the garage where we store the solar cover and other equipment. Please put everything on the shelf. The winter tarp is there.) | Entered into aACE | |
| Burton, Mike _141 | Select One | 2020-09-28 | Closing | CLOSING UNUSED TICKET | Closed | |
| Bucklee, Karen _114 | Blaize | 2020-09-22 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Aichenbaum, Ruth _22 | Mike | 2020-09-29 | ClosingTechEquip | Entered into aACE | ||
| Davis, Ray _37 | Dennis | 2020-06-13 | Repair | Repair plumbing that was ripped Out | Entered into aACE | |
| Singer, Mel _195 | Dennis | 2020-06-13 | CustomerVisit | follow up leak detection | Entered into aACE | |
| Goldstein, Judi _157 | Dennis | 2020-06-13 | Heater | Heater repair, follow up to troubleshoot, board was fried | Entered into aACE | |
| Singer, Mel _195 | Blaize | 2020-06-12 | CustomerVisit | Check water level | Entered into aACE | |
| Forsyth, Tim _46 | Blaize | 2020-06-12 | Leak Detection | Epoxy area believed to be leaking | Entered into aACE | |
| Goldstein, Judi _157 | Dennis | 2020-07-15 | Installations | UV INSTALL | Entered into aACE | |
| Goldstein, Judi _157 | Dennis | 2020-06-12 | Heater | Start it working then leave on. Shakya will turn it off. | Entered into aACE | |
| Morris, Gail and Howard _72 | Blaize | 2020-06-12 | CustomerVisit | Start system now that pool is filled, finish opening | Entered into aACE | |
| Coen, Randi _119 | Jason | 2020-06-12 | OpenVac | Open vac | Entered into aACE | |
| Bobroff, Steve _138 | Mike | 2020-06-15 | Installations | INSTALL BOOSTER | Entered into aACE | |
| Figures, Bill and Julie _44 | Bryan | 2020-06-23 | Service Issue | He notices more algae than previous seasons. Wants us to review and recommend next steps in chemistry, phosphate and remedies. | Entered into aACE | |
| Camp, William and Melanie _31 | Dennis | 2020-06-14 | Lights | MOVED TO TRACKING SPRING | Pending | |
| Bagga, Jesse _25 | Dennis | 2020-06-16 | Installations | uv, vsf pump | Entered into aACE | |
| Liss, Shelly _211 | Dennis | 2020-06-15 | Installations | install uv, filter, 6 way | Entered into aACE | |
| Savett, Sherrie _368 | Dennis | 2020-06-12 | Installations | install salt system, uv, vsf pump. Zak left after about 2 hours, he added the salt | Entered into aACE | |
| Aichenbaum, Ruth _22 | Dennis | 2020-06-24 | CustomerVisit | repair small leak left over from UV install | Entered into aACE | |
| Santoro, Michele _435 | Blaize | 2020-07-08 | Installations | booster pump | Entered into aACE | |
| Libros, Ernestine _62 | Mike | 2020-06-11 | Installations | Entered into aACE | ||
| Park, Inkook _81 | Blaize | 2020-06-11 | CustomerVisit | Startup/install new element | Entered into aACE | |
| Figures, Bill and Julie _44 | Dennis | 2020-06-11 | Service Issue | Called regarding his requests, Sent message through helpdesk | Closed | |
| Rothstein, Michael _238 | Mike | 2020-06-11 | Backwash | Entered into aACE | ||
| Levy, Rochelle _13 | Mike | 2020-06-11 | FilterElement | Entered into aACE | ||
| Stirling, Fraser _416 | Select One | 2020-06-11 | Service Issue | DE coming back into pool | Entered into aACE | |
| Moses, Melvin _400 | Dennis | 2020-06-11 | Heater | Report heater not working again | Entered into aACE | |
| Overbrook Golf Club, _437 | Mike | 2020-06-11 | FilterElement | Entered into aACE | ||
| Janoch, Alex _162 | Blaize | 2020-06-18 | Leak Detection | Plugged cleaner line | Entered into aACE | |
| Trager, Stuart _111 | Blaize | 2020-06-11 | CustomerVisit | Set cover pump to keep pool empty | Entered into aACE | |
| Shah, Sahil _443 | Blaize | 2020-06-10 | CustomerVisit | Pump out pool/clean/rinse down | Entered into aACE | |
| Naik, Archit _76 | Dennis | 2020-06-11 | Cleaner | cleaner repair | Entered into aACE | |
| Park, Inkook _81 | Blaize | 2020-06-10 | CustomerVisit | Complete pump out/clean pool/ restart hose | Entered into aACE | |
| Coen, Randi _119 | Select One | 2020-06-10 | Leak Detection | customer reports pool losing water, water was shooting straight out from where the Polaris is usually attached | Pending | |
| Morris, Gail and Howard _72 | Blaize | 2020-06-10 | CustomerVisit | Complete pump out/hose down, clean pool, restart hose | Entered into aACE | |
| Rawls, Barbara _86 | Billy | 2020-06-10 | CustomerVisit | H. O. Can’t get pump running. Prime and start up. | Entered into aACE | |
| Voissard, Lisa _203 | Mike | 2020-06-10 | Repair | Install new cleaner USF connector | Entered into aACE | |
| Goldfarb, Stanley _47 | Dennis | 2020-06-11 | Cleaner | cleaner repair | Entered into aACE | |
| Rubens, Alan and Joanne _187 | Mike | 2020-06-10 | Lights | Replace spa light bulb and gasket | Entered into aACE | |
| Cox, Chris _148 | Mike | 2020-06-10 | Lights | Secure light | Entered into aACE | |
| Oneil, Patricia _353 | Billy | 2020-06-10 | CustomerVisit | Spin 203 Drop pH and ALK to SRV spec’s. | Entered into aACE | |
| Jacobson, Amy _441 | Mike | 2020-06-10 | Follow up | Start up system | Entered into aACE | |
| Singer, Mel _195 | Mike | 2020-06-10 | Leak Detection | Plug lines and shut down system | Entered into aACE | |
| Jacoby, Vail _55 | Mike | 2020-06-10 | Installations | Install new cleaner | Entered into aACE | |
| Kuhn, Nancy and Gordan _61 | Mike | 2020-06-10 | Installations | Install new multi port valve | Entered into aACE | |
| Levy, Rochelle _13 | Dennis | 2020-06-09 | Heater | CLOSING DUPE TICKET - ALREADY ENTERED INTO ACE sensor failure on heater, will not heat above 72 | Closed | |
| Singer, Mel _195 | Evan | 2020-06-09 | OpenVac | Hammerhead vac | Entered into aACE | |
| Polidori, John _341 | Dennis | 2020-06-09 | Repair | Report broken pipe. Was actually cleaner wall fitting adapter | Entered into aACE | |
| Morris, Gail and Howard _72 | Select One | 2020-06-09 | OpenVac | CLOSING UNUSED TICKET - SEE 6/12/20 SERVICE TICKET | Closed | |
| Ryan, Deb and Bill _2 | Dennis | 2020-06-09 | Repair | Report leak at energy filter | Entered into aACE | |
| Turnbull, Mark _417 | Mike | 2020-06-09 | Follow up | Paint patches | Entered into aACE | |
| Philbin, Colleen _83 | Billy | 2020-06-09 | CustomerVisit | HH. Spin. Skim. | Entered into aACE | |
| Ford, Anne and David _125 | Dennis | 2020-06-09 | Repair | Replace missing weir door | Entered into aACE | |
| Birdsall, Carrie _434 | Dennis | 2020-06-08 | CustomerVisit | review system and potential upgrades/repairs | Entered into aACE | |
| McNamara, John _442 | Dennis | 2020-06-08 | Repair | check filter element for damage letting DE get into pool | Entered into aACE | |
| Carp, Kate and Ned _143 | Dennis | 2020-06-08 | Repair | replace missing weir door, side skimmer | Entered into aACE | |
| Camp, William and Melanie _31 | Mike | 2020-06-09 | Lights | report lights not working, shallow and deep in pool | Entered into aACE | |
| Antar, Elie _375 | Mike | 2020-06-09 | TechOpen | startup on main drain, what it takes | Entered into aACE | |
| Polidori, John _341 | Select One | 2020-06-09 | Repair | RECORDED OTHER TICKET cleaner hose | Closed | |
| Moses, Melvin _400 | Dennis | 2020-06-09 | Heater | heater will not start. Called away to B. Ryan and returned at ~1:30p | Entered into aACE | |
| Vellios, Taeson _101 | Zak | 2020-06-08 | CustomerVisit | Replace broken pump basket. | Entered into aACE | |
| Arader, Chris _24 | Zak | 2020-06-08 | CustomerVisit | Replace skimmer basket | Entered into aACE | |
| Guinan (Paoli), Steve _424 | Zak | 2020-06-08 | CustomerVisit | Replace pump basket | Entered into aACE | |
| Voissard, Lisa _203 | Blaize | 2020-06-08 | CustomerVisit | replace energy filter (turned out the part of the threads the clear jar screwed into have been broken off) | Entered into aACE | |
| Guinan (Paoli), Steve _424 | Zak | 2020-06-08 | CustomerVisit | Replace pump basket | Entered into aACE | |
| Janoch, Alex _162 | Evan | 2020-06-08 | OpenVac | Vac to waste | Entered into aACE | |
| Bradbeer, Carol _29 | Dennis | 2020-06-08 | CustomerVisit | Report problem with skimmer. . While I was there housekeeper told me it was important that they had lights working | Entered into aACE | |
| Hollander, Dave and Alexis _52 | Zak | 2020-06-08 | CustomerVisit | Add 4 bags salt | Entered into aACE | |
| Levy, Rochelle _13 | Dennis | 2020-06-09 | Heater | sensor failure on heater, will not heat above 72 | Entered into aACE | |
| Golen, Zachary _355 | Zak | 2020-06-08 | CustomerVisit | Add 80lb salt | Entered into aACE | |
| Voissard, Lisa _203 | Blaize | 2020-06-08 | CustomerVisit | replace energy filter (turned out the part of the threads the clear jar screwed into have been broken off) | Entered into aACE | |
| Jacoby, Vail _55 | Dennis | 2020-06-10 | Installations | Step 2, Install VSF, Legend Cleaner, Filter, 6 way, and new Valves. Cleaner On separate ticket. | Entered into aACE | |
| Ford, Anne and David _125 | Dennis | 2020-06-08 | CustomerVisit | Report weir door sticks | Entered into aACE | |
| Lawlor, John _357 | Dennis | 2020-06-29 | Installations | install new equipment on new concrete pad step one | Entered into aACE | |
| Lawlor, John _357 | Select One | 2020-06-15 | Choose One | iron stain removal | Pending | |
| McNamara, John _442 | Select One | 2020-06-08 | Repair | CLOSING UNUSED TICKET------------starite filter repair | Closed | |
| Singer, Mel _195 | Dennis | 2020-06-08 | Leak Detection | cust has filled pool up to skimmers but level goes down overnight | Entered into aACE | |
| Janas, Kathy _254 | Dennis | 2020-06-08 | Repair | Report bad 6way | Entered into aACE | |
| Janas, Kathy _254 | Dennis | 2020-06-08 | Repair | CLOSED TO ELIMINATE I think it was created due to a poor connection while on site trying to submit | Closed | |
| Philbin, Colleen _83 | Billy | 2020-06-08 | CustomerVisit | Follow up stains. Spin. | Entered into aACE | |
| Turnbull, Mark _417 | Mike | 2020-06-08 | Repair | Patch fountain Paint patches Clean and drain | Entered into aACE | |
| Carp, Kate and Ned _143 | Dennis | 2020-06-07 | CustomerVisit | Inspect skimmers to see what they need. | Entered into aACE | |
| Brandau, Jim _432 | Zak | 2020-06-08 | CustomerVisit | Test salt level and add salt as needed | Entered into aACE | |
| Singer, Mel _195 | Dennis | 2020-06-07 | CustomerVisit | He said ready for startup, there was no power and water was below skimmer | Entered into aACE | |
| Frank, Tom _342 | Select One | 2020-06-07 | TechOpen | Entered into aACE | ||
| Ryan, Deb and Bill _2 | Dennis | 2020-06-07 | Installations | Follow up to heater install, power on. Test | Entered into aACE | |
| Bradbeer, Carol _29 | Dennis | 2020-06-07 | CustomerVisit | Request heater set to be on all the time | Entered into aACE | |
| Philbin, Colleen _83 | Zak | 2020-06-06 | CustomerVisit | Turn on circulation pumps, chem check | Entered into aACE | |
| Trauffer, Ed _217 | Blaize | 2020-06-06 | Follow up | Stop leak at heater drip stick | Entered into aACE | |
| Savett, Sherrie _368 | Dennis | 2020-06-06 | Heater | Troubleshoot and repair if possible. Erratic temp readings, rocker switch. | Entered into aACE | |
| Bagga, Jesse _25 | Zak | 2020-06-11 | OpenVac | Entered into aACE | ||
| Bagga, Jesse _25 | Blaize | 2020-06-09 | TechOpen | TechOpen | Entered into aACE | |
| Bagga, Jesse _25 | Select One | 2020-06-07 | PrepOpen | CLOSING UNUSED TICKET - SEE INFO ON TECH OPEN TICKET | Closed | |
| Kroungold, Sam _356 | Dennis | 2020-06-05 | CustomerVisit | Report timer, power issues | Entered into aACE | |
| Herman, Nadine _438 | Zak | 2020-06-05 | OpenVac | Vac to waste | Entered into aACE | |
| Ficchi, Donna _386 | Mike | 2020-06-05 | Repair | Entered into aACE | ||
| Jacobson, Amy _441 | Mike | 2020-06-05 | Follow up | Entered into aACE | ||
| Herman, Nadine _438 | Dennis | 2020-06-05 | CustomerVisit | Work on system, is it working. Same time as ZP vac2w | Entered into aACE | |
| Wintz, Jim _418 | Mike | 2020-06-05 | Filter Pump | Entered into aACE | ||
| Danoff, David _244 | Billy | 2020-06-04 | CustomerVisit | Emergency call.. Clean storm damage. Check equip. | Entered into aACE | |
| Courtney, Mike _367 | Mike | 2020-06-04 | Follow up | Fire up new heater and leave it off | Entered into aACE | |
| Farragut, Dan _43 | Zak | 2020-06-04 | OpenVac | Vac to waste, skim | Entered into aACE | |
| Kalia, Madhu _391 | Select One | 2020-06-09 | Choose One | CLOSING UNUSED TICKET | Closed | |
| Otero, Leigh Anne and Al _106 | Mike | 2020-06-05 | Cleaner | customer reports: For some reason, our pool cleaner (“George”) isn’t working today. He’s sitting still in the pool, even though it looks like the timer is set for 10:00-2:00, and is turned on. In fact, it doesn’t appear as though the pool pump is running either. We checked the circuit breakers, but can’t seem to get it running. | Entered into aACE | |
| Brandau, Jim _432 | Dennis | 2020-06-04 | Installations | Branch, low voltage, sensor and related Intellicenter wiring. GFCI outlet with in use water proof cover. | Entered into aACE | |
| Rubin, Meegan _91 | Zak | 2020-06-04 | OpenVac | Vac and skim | Entered into aACE | |
| Bari, Jon _27 | Dennis | 2020-06-04 | Heater | Attempt to repair with new thermistor See work preformed for additional items | Entered into aACE | |
| Murphy, Raymond _401 | Select One | 2020-06-04 | Heater | He says at the end of last year the board on his mastertemp heater was replaced but an electrical issue shorted it out and so now we need to fix the electrical issue and replace board. (Heater is from 2007) | Pending | |
| Philbin, Colleen _83 | Billy | 2020-06-04 | CustomerVisit | Follow up stain. Spin. | Entered into aACE | |
| Levy, Rochelle _13 | Dennis | 2020-06-04 | CustomerVisit | Power out, didn’t attempt anything | Closed | |
| Ryan, Deb and Bill _2 | Dennis | 2020-06-05 | Installations | replace Raypak with Mastertemp 400 NA | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Dennis | 2020-09-17 | Repair | Replace diverter insert in 3way intake valve | Entered into aACE | |
| Jacobson, Amy _441 | Mike | 2020-06-04 | Repair | finish plaster patch | Entered into aACE | |
| McCarver, Anne _67 | Blaize | 2020-06-09 | TechOpen | TechOpen | Entered into aACE | |
| McCarver, Anne _67 | Zak | 2020-06-09 | PrepOpen | PrepOpen | Entered into aACE | |
| Bucklee, Karen _114 | Dennis | 2020-06-03 | Repair | broken gasket for cleaner hose | Entered into aACE | |
| Jacoby, Vail _55 | Dennis | 2020-06-08 | Installations | Install VSF, Legend Cleaner, Filter, 6 way, and new Valves | Entered into aACE | |
| Colen, Joe _34 | Blaize | 2020-06-03 | Choose One | Install diving board | Entered into aACE | |
| Hollander, Dave and Alexis _52 | Mike | 2020-06-09 | Installations | Replace Feature Pump, 1/2 hp superflo, check operation, adjust fountains as necessary. | Entered into aACE | |
| Rock, Robert _88 | Select One | 2020-06-03 | Cleaner | new Polaris wall fitting, skimmer net broke | Pending | |
| Brandau, Jim _432 | Dennis | 2020-06-03 | Follow up | Follow up to install step 3 | Entered into aACE | |
| Philbin, Colleen _83 | Billy | 2020-06-03 | CustomerVisit | Follow up stain progress. | Entered into aACE | |
| Figures, Bill and Julie _44 | Dennis | 2020-06-23 | Leak Detection | Bucket test and plug lines overnight with system off to get evidence about suspected leak. | Scheduled | |
| Savette, Scott _408 | Mike | 2020-06-05 | Heater | customer reports heater not working, no display | Entered into aACE | |
| Shrager, Henry _410 | Mike | 2020-06-08 | Repair | customer reports having poor flow and low pressure through system | Entered into aACE | |
| O'Connor-Eicke, Kathleen _176 | Dennis | 2020-08-11 | Lights | Replace shorted out conduit wiring and replace pool light | Entered into aACE | |
| Brandau, Jim _432 | Dennis | 2020-06-03 | Installations | Install step 3 RAINED OUT | Entered into aACE | |
| Colen, Joe _34 | Blaize | 2020-06-03 | Choose One | Install diving board | Entered into aACE | |
| Goldstein, Judi _157 | Evan | 2020-06-03 | CustomerVisit | DELIVER CHEMS | Entered into aACE | |
| Levy, Rochelle _13 | Jason | 2020-06-03 | OpenVac | Vac to waste | Entered into aACE | |
| Ryan, Deb and Bill _2 | Dennis | 2020-06-03 | CustomerVisit | Respond to complaints | Entered into aACE | |
| Morris, Gail and Howard _72 | Blaize | 2020-06-09 | CustomerVisit | Pump down pool | Entered into aACE | |
| Morris, Gail and Howard _72 | Blaize | 2020-06-10 | TechOpen | Entered into aACE | ||
| Morris, Gail and Howard _72 | Blaize | 2020-06-09 | PrepOpen | PrepOpen | Closed | |
| Ney, Andrew _75 | Billy | 2020-06-02 | CustomerVisit | Follow up. Spin. | Entered into aACE | |
| Hollander, Dave and Alexis _52 | Dennis | 2020-06-02 | CustomerVisit | Check out nonfunctional pumps for replacement | Entered into aACE | |
| Kalia, Madhu _391 | Evan | 2020-06-02 | PrepOpen | Prep open | Entered into aACE | |
| Milton, Christian _398 | Dennis | 2020-06-02 | Cleaner | Cleaner repair, | Entered into aACE | |
| Jacobson, Amy _441 | Mike | 2020-06-02 | Repair | Entered into aACE | ||
| Trager, Stuart _111 | Blaize | 2020-06-02 | CustomerVisit | Check status of pump down(few inches in shallow end | Entered into aACE | |
| Jacobs, Fred _440 | Dennis | 2020-07-30 | Installations | INSTALL EASYTOUCH | Entered into aACE | |
| Jacobs, Fred _440 | Mike | 2020-07-30 | Installations | Install VSF | Entered into aACE | |
| Singer, Mel _195 | Mike | 2020-06-02 | Follow up | continue to drain pool | Entered into aACE | |
| Katz, Sheila _58 | Mike | 2020-06-10 | Lights | customer request: our in-pool led light is not working. It was working initially at opening. Can someone take a look at it? | Entered into aACE | |
| Trager, Stuart _111 | Blaize | 2020-06-03 | Follow up | CONTINUE PUMP OUT(finished) | Entered into aACE | |
| Trager, Stuart _111 | Select One | 2020-06-02 | Tile | NEEDS SOME TILES REPAIRED | Pending | |
| Trager, Stuart _111 | Select One | 2020-06-02 | Follow up | REFILL | Pending | |
| Coen, Randi _119 | Select One | 2020-06-02 | Repair | Needs pressure gauge | Pending | |
| Ryan, Deb and Bill _2 | Dennis | 2020-06-02 | Repair | valves | Entered into aACE | |
| Milton, Christian _398 | Dennis | 2020-06-02 | Installations | Replace Booster | Entered into aACE | |
| Milton, Christian _398 | Dennis | 2020-06-02 | Repair | DE coming back | Closed | |
| Herman, Nadine _438 | Select One | 2020-06-02 | OpenVac | CLOSING UNUSED TICKET | Closed | |
| Santoro, Michele _435 | Select One | 2020-06-02 | OpenVac | CLOSING UNUSED TICKET - OPEN VAC WAS SUBMITTED ON SERVICE TICKET DATED 6/8 | Closed | |
| Housman, Henry _53 | Billy | 2020-06-01 | CustomerVisit | Spin for salt. Calculate volume. Orenda, add salt. | Entered into aACE | |
| Trager, Stuart _111 | Blaize | 2020-06-01 | Follow up | Start pump out process | Entered into aACE | |
| Housman, Henry _53 | Dennis | 2020-06-01 | CustomerVisit | Quick stop to verify system working | Closed | |
| Herman, Nadine _438 | Evan | 2020-06-01 | OpenVac | Continue blind OpenVac | Entered into aACE | |
| Bradbeer, Carol _29 | Dennis | 2020-06-01 | CustomerVisit | Report heater not working | Entered into aACE | |
| Farragut, Dan _43 | Select One | 2020-06-01 | OpenVac | CLLOSING UNUSED TICKET | Closed | |
| Farragut, Dan _43 | Mike | 2020-06-03 | TechOpen | Entered into aACE | ||
| Farragut, Dan _43 | Evan | 2020-06-02 | PrepOpen | Prep open | Entered into aACE | |
| Housman, Henry _53 | Billy | 2020-06-01 | CustomerVisit | Spin for salt. Calculate volume. Orenda, add salt. | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Dennis | 2020-06-01 | Filter Pump | air in suction | Entered into aACE | |
| Ney, Andrew _75 | Dennis | 2020-06-01 | CustomerVisit | handle came off skimmer basket and she can not pull it out and empty the basket | Entered into aACE | |
| Thomas, Natasha _99 | Dennis | 2020-06-01 | Heater | the new heater keeps complaining and saying service heater and service system. | Entered into aACE | |
| Rothstein, Michael _238 | Dennis | 2020-06-02 | Follow up | says pressure at 22 after backwashing, but within three minutes pressure goes up to 30 and has very little flow through system | Entered into aACE | |
| Lurio, Margaret _351 | Dennis | 2020-06-03 | Cleaner | The cleaner does not appear to be working. It is resting on the top of the pool and not moving. I pointed it out to the serviceman last week and he got it working but now it is not working again. | Entered into aACE | |
| Jovinelly, Catherine _215 | Dennis | 2020-05-31 | CustomerVisit | Return chlorinator lid with new gasket, VSF lesson | Entered into aACE | |
| Jacobs, Fred _440 | Bryan | 2020-05-30 | CustomerVisit | Jacobs, neighbors of Guinan. Review system | Entered into aACE | |
| Rubens, Alan and Joanne _187 | Dennis | 2020-05-31 | Repair | Report pipe broke at pump, return next day for stronger repair | Entered into aACE | |
| Guinan (Paoli), Steve _424 | Dennis | 2020-05-30 | Heater | Inspect and service heater | Entered into aACE | |
| Guinan (Paoli), Steve _424 | Bryan | 2020-05-30 | CustomerVisit | Met Bob Boyd to review system and options | Entered into aACE | |
| Detora, Gabrielle and David _129 | Evan | 2020-05-30 | Choose One | Backwash+add carboy | Entered into aACE | |
| Szeftel, Ivan _17 | Dennis | 2020-05-30 | Choose One | Report DE in pool | Entered into aACE | |
| Bari, Jon _27 | Dennis | 2020-05-30 | CustomerVisit | Replace missing wall fitting adapter | Entered into aACE | |
| Fell, Matt _226 | Dennis | 2020-05-30 | Installations | Follow up to chlorinator install, missing parts | Entered into aACE | |
| Meth, Don _70 | Evan | 2020-05-30 | Backwash | Backwash+Brush | Entered into aACE | |
| Janas, Kathy _254 | Evan | 2020-05-30 | Backwash | Backwash+Add carboy | Entered into aACE | |
| Rosner, Steve _186 | Blaize | 2020-05-29 | CustomerVisit | Swap out bad cover pump | Entered into aACE | |
| Gordon, Gary _388 | Blaize | 2020-05-29 | CustomerVisit | CLOSING DUPE TICKET Setup bucket test | Closed | |
| Levy, Rochelle _13 | Dennis | 2020-05-29 | Installations | VSF, 520 Cartridge filter | Entered into aACE | |
| Housman, Henry _53 | Dennis | 2020-05-29 | CustomerVisit | Check system | Entered into aACE | |
| Housman, Henry _53 | Dennis | 2020-05-29 | Heater | Replace thermistor | Entered into aACE | |
| Gordon, Gary _388 | Blaize | 2020-05-29 | CustomerVisit | Setup bucket test | Entered into aACE | |
| Jordan, Lauren _163 | Select One | 2020-05-29 | CustomerVisit | DROP OFF CHEMICALS ****SEE SERVICE TICKET FOR ITEMS DELIVERED**** | Closed | |
| Gregorchuk, Scott _3 | Select One | 2020-05-29 | CustomerVisit | DROP OFF CHEMICALS CLOSING THIS REPAIR TICKET AS IT WAS SUBMITTED IN A SERVICE TICKET | Closed | |
| Allen, Stacey _430 | Blaize | 2020-05-29 | OpenVac | OpenVac | Entered into aACE | |
| Goldstein, Judi _157 | Jason | 2020-05-29 | OpenVac | Open vac | Entered into aACE | |
| Rosner, Steve _186 | Select One | 2020-05-29 | Covers | CLOSING UNUSED/DUPE TICKET------------his cover pump not working, can we clear water off his cover and look at the pump | Closed | |
| Chaudhuri, Anupriya _429 | Billy | 2020-05-29 | CustomerVisit | Follow up. B/w. Spin. Replace skimmer basket. | Entered into aACE | |
| Rubin, Meegan _91 | Dennis | 2020-05-29 | Filter Pump | Report pump not working | Entered into aACE | |
| Ryan, David and Kelly _189 | Billy | 2020-05-29 | CustomerVisit | Spin. Complaint about Algae. | Entered into aACE | |
| Vanhouten, David _124 | Blaize | 2020-05-29 | PentairWarranty | Swap out salt cell | Entered into aACE | |
| Polidori, John _341 | Dennis | 2020-05-29 | Automation | Report system down | Entered into aACE | |
| Meyers, Bill _335 | Billy | 2020-05-29 | CustomerVisit | Install Pool Sentry | Entered into aACE | |
| Bradbeer, Carol _29 | Mike | 2020-05-29 | Installations | Install new jet pump | Entered into aACE | |
| Famiglio, James _346 | Billy | 2020-05-29 | CustomerVisit | Chem Drop test. Calculate volume. | Entered into aACE | |
| Tulin, Stan and Riki _100 | Blaize | 2020-05-29 | CustomerVisit | Drive in irons around UV | Entered into aACE | |
| Bagga, Khushi _420 | Mike | 2020-05-29 | Installations | Install new chlorine tab feeder | Entered into aACE | |
| Hameed, Burhan _50 | Jason | 2020-05-28 | OpenVac | Open vac | Entered into aACE | |
| Seiler, Ronald _192 | Blaize | 2020-05-28 | OpenVac | Open vac and install new o-ring for 6way union | Entered into aACE | |
| Ledebur, Gary _392 | Blaize | 2020-06-20 | TechOpen | TechOpen | Entered into aACE | |
| Ledebur, Gary _392 | Select One | 2020-06-02 | PrepOpen | Prep open | Entered into aACE | |
| Corl, Eileen _379 | Mike | 2020-06-04 | TechOpen | Entered into aACE | ||
| Corl, Eileen _379 | Evan | 2020-05-31 | PrepOpen | Prep open | Entered into aACE | |
| Conway, Ottilie _121 | Blaize | 2020-05-28 | Choose One | Install solar cover | Entered into aACE | |
| Janoch, Alex _162 | Mike | 2020-06-05 | TechOpen | Entered into aACE | ||
| Ryan, David and Kelly _189 | Billy | 2020-05-28 | CustomerVisit | Follow up JP svc on 5/27. Stubborn algae. Spin. Add salt. | Entered into aACE | |
| Singer, Mel _195 | Blaize | 2020-05-28 | Follow up | Entered into aACE | ||
| Naik, Archit _76 | Jason | 2020-05-29 | OpenVac | Open vac | Entered into aACE | |
| Levy, Rochelle _13 | Billy | 2020-05-28 | CustomerVisit | Follow up/svc. | Entered into aACE | |
| Naik, Archit _76 | Blaize | 2020-05-28 | CustomerVisit | Entered into aACE | ||
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Mike | 2020-05-28 | Installations | Install 2 new jet pumps | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Mike | 2020-05-28 | Filter Pump | Entered into aACE | ||
| Brandau, Jim _432 | Dennis | 2020-05-28 | Installations | Install step 2 | Entered into aACE | |
| Jacobson, Amy _441 | Mike | 2020-06-09 | TechOpen | Entered into aACE | ||
| Trauger, Terry _439 | Blaize | 2020-06-09 | PrepOpen | Entered into aACE | ||
| Meyers, Bill _335 | Dennis | 2020-05-28 | Leak Detection | Bucket check | Entered into aACE | |
| Chaudhuri, Anupriya _429 | Billy | 2020-05-28 | CustomerVisit | Follow up. | Entered into aACE | |
| Turnbull, Mark _417 | Tracie | 2020-05-28 | Backwash | Check status of pool | Entered into aACE | |
| Milton, Christian _398 | Billy | 2020-05-27 | Turn Water OnOff | Hose off. | Entered into aACE | |
| Chaudhuri, Anupriya _429 | Billy | 2020-05-27 | OpenVac | Get pool clean and back on track ready to swim. | Entered into aACE | |
| Brandau, Jim _432 | Dennis | 2020-05-27 | Installations | Install step 1: UV 62, VSF, Intellicenter | Entered into aACE | |
| Meyers, Bill _335 | Dennis | 2020-05-27 | Leak Detection | Report losing water. Is it evaporation. | Entered into aACE | |
| Housman, Henry _53 | Dennis | 2020-05-27 | CustomerVisit | Check system | Entered into aACE | |
| Herman, Nadine _438 | Dennis | 2020-06-05 | OpenHeaterService | check out heater to see if we can get it going | Entered into aACE | |
| Herman, Nadine _438 | Evan | 2020-05-30 | OpenVac | Start blind open vac | Entered into aACE | |
| Herman, Nadine _438 | Dennis | 2020-05-29 | TechOpen | Try to get it going | Entered into aACE | |
| Herman, Nadine _438 | Blaize | 2020-05-28 | PrepOpen | PrepOpen | Entered into aACE | |
| Bobroff, Steve _138 | Dennis | 2020-05-27 | CustomerVisit | Report pump stopped | Entered into aACE | |
| Philbin, Colleen _83 | Billy | 2020-05-27 | CustomerVisit | Start Stain Removal process. | Entered into aACE | |
| Stirling, Fraser _416 | Jason | 2020-05-28 | OpenVac | Open vac | Entered into aACE | |
| Levy, Rochelle _13 | Evan | 2020-05-27 | Backwash | Backwash | Entered into aACE | |
| Schmerling, Ariel _242 | Blaize | 2020-05-26 | PentairWarranty | Swap out salt cell | Entered into aACE | |
| Vetkina, Inga _103 | Jason | 2020-05-26 | OpenVac | Open vac | Entered into aACE | |
| Schmerling, Ariel _242 | Blaize | 2020-05-26 | PentairWarranty | Swap out salt cell | Entered into aACE | |
| Housman, Henry _53 | Dennis | 2020-05-26 | CustomerVisit | Check system | Entered into aACE | |
| Aichenbaum, Ruth _22 | Dennis | 2020-05-26 | Heater | Replace mouse damaged keypad and ribbon | Entered into aACE | |
| Bradbeer, Carol _29 | Dennis | 2020-05-26 | CustomerVisit | Report heater not working | Entered into aACE | |
| Davit, Paul _381 | Billy | 2020-05-26 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Naik, Archit _76 | Mike | 2020-05-27 | TechOpen | Entered into aACE | ||
| Naik, Archit _76 | Blaize | 2020-05-27 | PrepOpen | PrepOpen | Entered into aACE | |
| Milton, Christian _398 | Billy | 2020-05-26 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Rawls, Barbara _86 | Jason | 2020-05-26 | OpenVac | Open vac | Entered into aACE | |
| Zimmerman, Bonnie _209 | Billy | 2020-05-26 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Shrager, Henry _410 | Billy | 2020-05-26 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Polidori, John _341 | Zak | 2020-05-26 | Repair | Entered into aACE | ||
| Meth, Don _70 | Billy | 2020-05-26 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Courtney, Mike _367 | Blaize | 2020-05-26 | Choose One | Refold cover to fit in trash can | Entered into aACE | |
| Voissard, Lisa _203 | Select One | 2020-05-26 | Repair | shed handle broken | Pending | |
| Schwarz, Diane and Rick _190 | Mike | 2020-06-29 | Repair | drip leak coming from the heater manifold, try to reseat the hi-limit switch to correct | Closed | |
| Somers, Joseph _413 | Billy | 2020-05-26 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Baldino, Sandra _26 | Dennis | 2020-12-09 | Repair | CLOSED but added additional work note priming issue | Closed | |
| Lurio, Margaret _351 | Dennis | 2020-06-03 | Repair | check jet pumps, verify model and HP. Can we get a matching pump to swap out the back end to test operation? Pull plugs as an empirical test for plumbing leaks. | Entered into aACE | |
| D'Orazio, Anthony and Amy _39 | Select One | 2021-02-28 | Choose One | fountains, spoke with him directly last year but didn't do the work yet | On Hold | |
| Stern, Marilyn & Jerry _200 | Dennis | 2020-05-26 | OpenVac | vac indoor pool and check chems | Entered into aACE | |
| Oneil, Patricia _353 | Billy | 2020-05-26 | CustomerVisit | stain test | Entered into aACE | |
| Polidori, John _341 | Select One | 2020-05-26 | Choose One | DUPLICATE waste line | Closed | |
| Mays, Steve _130 | Blaize | 2020-05-26 | Leak Detection | epoxy skimmer | Entered into aACE | |
| Margolis, Lisa _65 | Dennis | 2020-05-26 | Heater | I could not turn on the pool heater this morning. This is the first time I tried to turn it on since the workers fixed it from turning on everytime the pool turned on. I need them to fix it so that I can turn on the pool heater manually. | Entered into aACE | |
| Gordon, Gary _388 | Select One | 2020-05-26 | Repair | CLOSING UNUSED TICKET his pool loses water and he fills it daily | Closed | |
| Hameed, Burhan _50 | Select One | 2020-05-26 | Repair | pump running but not sucking any water | Pending | |
| Conway, Ottilie _121 | Billy | 2020-05-26 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Rothstein, Michael _238 | Blaize | 2020-05-26 | Repair | Leak at backwash sight glass, he shut system off | Entered into aACE | |
| Murphy, Raymond _401 | Blaize | 2020-05-26 | Choose One | sweep not working, burning smell | Entered into aACE | |
| Vinnicombe, Herb _251 | Blaize | 2020-05-26 | Repair | no flow at pump | Entered into aACE | |
| Bucklee, Karen _114 | Blaize | 2020-05-26 | Cleaner | problem with cleaner, leak in hose? tail not moving | Entered into aACE | |
| Bobroff, Steve _138 | Dennis | 2020-05-26 | Repair | filter pump down | Entered into aACE | |
| Szeftel, Ivan _17 | Dennis | 2020-05-26 | Repair | motor stopped working | Entered into aACE | |
| Singer, Mel _195 | Dennis | 2020-05-26 | Repair | CLOSED ACCOMPLISHED BY OTHERS set up the solar panel attachment to heat the pool The combination lock is 2times to right to 25, then to left to 5 then to right to 11. | Closed | |
| Morano, Tom _259 | Select One | 2020-05-26 | Heater | need new | Pending | |
| Thomas, Natasha _99 | Dennis | 2020-05-26 | Installations | need new heater | Entered into aACE | |
| Fath, Kristen _212 | Select One | 2020-05-26 | Heater | service | Pending | |
| Arader, Chris _24 | Dennis | 2020-06-01 | Heater | check | Entered into aACE | |
| Rubin, Meegan _91 | Dennis | 2020-09-08 | Automation | Report lights not working, check status for finishing WiFi etc. | Entered into aACE | |
| Shaw, Anita _193 | Select One | 2020-05-26 | Heater | CLOSING UNUSED TICKET | Closed | |
| Voissard, Lisa _203 | Select One | 2020-05-26 | Heater | Closed | ||
| Seiler, Ronald _192 | Billy | 2020-05-26 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Bari, Jon _27 | Dennis | 2020-05-26 | Heater | Report not working | Entered into aACE | |
| Famiglio, James _346 | Dennis | 2020-05-26 | CustomerVisit | Report water on auto cover | Entered into aACE | |
| Turnbull, Mark _417 | Tracie | 2020-05-26 | Backwash | Check pool | Entered into aACE | |
| Scott, Tracy _18 | Jason | 2020-05-23 | OpenVac | Open vac | Entered into aACE | |
| Felsher, Jonathan _385 | Dennis | 2020-05-23 | Installations | Replace cleaner | Entered into aACE | |
| Piroeff, Homer and Kathy _84 | Dennis | 2020-05-23 | CustomerVisit | Report pump not working, chemical feeder leaking | Entered into aACE | |
| Figures, Bill and Julie _44 | Dennis | 2020-05-23 | CustomerVisit | Report pump won’t prime, can’t find tool we supplied | Entered into aACE | |
| Liss, Shelly _211 | Blaize | 2020-05-22 | OpenVac | Complete Open Vac | Entered into aACE | |
| Voissard, Lisa _203 | Evan | 2020-05-22 | CustomerVisit | Finish skimming | Entered into aACE | |
| Housman, Henry _53 | Evan | 2020-05-22 | Backwash | Backwash | Entered into aACE | |
| Gonzalez, Fernando _48 | Evan | 2020-05-22 | Turn Water OnOff | Turn hose off | Entered into aACE | |
| Sherry, Jessica _371 | Tracie | 2020-05-22 | Backwash | Entered into aACE | ||
| Palmer, Tonya _80 | Jason | 2020-05-22 | OpenVac | Open vac | Entered into aACE | |
| Hameed, Burhan _50 | Dennis | 2020-05-22 | Heater | Convert new heater to propane | Entered into aACE | |
| Carp, Kate and Ned _143 | Dennis | 2020-05-22 | Installations | Replace Mastertemp heater | Entered into aACE | |
| Feinzig Schwartz (Black Rock Rd), Emily _436 | Blaize | 2020-06-25 | Opening | Contact her when open so she can see it(we did and she saw it) | Entered into aACE | |
| Santoro, Michele _435 | Blaize | 2020-06-01 | TechOpen | Entered into aACE | ||
| Santoro, Michele _435 | Evan | 2020-06-01 | PrepOpen | Prep Open | Entered into aACE | |
| Horstmann, Helen _422 | Billy | 2020-05-22 | Backwash | B/w. Spin. | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Billy | 2020-05-22 | CustomerVisit | Install new basket. Start Robot Cleaner. | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Billy | 2020-05-22 | CustomerVisit | Follow up. | Entered into aACE | |
| Bari, Jon _27 | Billy | 2020-05-22 | CustomerVisit | CLOSING DUPE TICKET | Closed | |
| Janas, Kathy _254 | Mike | 2020-05-28 | Backwash | suction leak in front of pump, needs new grids, ask client to bw sat and mon, do not add de to pool | Entered into aACE | |
| Bari, Jon _27 | Billy | 2020-05-22 | CustomerVisit | Follow up. | Entered into aACE | |
| Camp, William and Melanie _31 | Evan | 2020-05-22 | Backwash | Backwash and open skimmers | Entered into aACE | |
| Turnbull, Mark _417 | Tracie | 2020-05-22 | Backwash | Entered into aACE | ||
| Feinzig Schwartz, Emily _230 | Dennis | 2020-05-22 | Installations | Replace filter pump with Superflo | Entered into aACE | |
| Moses, Melvin _400 | Tracie | 2020-05-22 | Backwash | Backwash system | Entered into aACE | |
| Bari, Jon _27 | Billy | 2020-05-21 | CustomerVisit | Follow up | Entered into aACE | |
| Bobroff, Steve _138 | Billy | 2020-05-17 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Bucklee, Karen _114 | Blaize | 2020-05-21 | Backwash | Entered into aACE | ||
| Dormans, Nan _151 | Dennis | 2020-05-21 | Installations | Install new CMP Chlorinator | Entered into aACE | |
| Goldfarb, Stanley _47 | Blaize | 2020-05-21 | Repair | customer says system is on but water is not circulating, he is shutting it off | Entered into aACE | |
| Dormans, Nan _151 | Dennis | 2020-05-21 | FilterElement | Replace FNSP 48 filter element | Entered into aACE | |
| Levering, Charles _394 | Blaize | 2020-06-13 | OpenVac | Opening Vac:PROVIDE INITIAL VACUUMING OF POOL | Entered into aACE | |
| Levering, Charles _394 | Mike | 2020-06-03 | TechOpen | NEW STK CUSTOMER Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Levering, Charles _394 | Evan | 2020-06-02 | PrepOpen | NEW STK CUSTOMER Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Feinzig Schwartz, Emily _230 | Dennis | 2020-05-21 | CustomerVisit | Report pump loud | Entered into aACE | |
| Allen, Stacey _430 | Select One | 2020-05-21 | TechOpen | Entered into aACE | ||
| Allen, Stacey _430 | Blaize | 2020-05-21 | PrepOpen | Water on tarp had to bring tarp to one end and use bucket to get water off Water bags put away | Entered into aACE | |
| Felsher, Jonathan _385 | Dennis | 2020-05-23 | Repair | customer says he had a leak at his pump so he shut it off. also his sweep is not working right so he might want a new sweep head and hose. | Entered into aACE | |
| Azorsky, Gary _376 | Evan | 2020-05-21 | OpenVac | Finish vac to waste (2nd open vac ticket) | Entered into aACE | |
| Piroeff, Homer and Kathy _84 | Dennis | 2020-05-21 | CustomerVisit | Stopped to pull stuck skim basket | Entered into aACE | |
| Morrison, Andrew _73 | Jason | 2020-05-21 | OpenVac | Open vac | Entered into aACE | |
| Meth, Don _70 | Mike | 2020-05-27 | TechOpen | bring cover back to LWPS for storage | Entered into aACE | |
| Zimmerman, Bonnie _209 | Blaize | 2020-05-27 | TechOpen | Entered into aACE | ||
| Kiniry, Nancy and William _59 | Billy | 2020-05-21 | CustomerVisit | Follow up open. | Entered into aACE | |
| Singer, Mel _195 | Dennis | 2020-05-24 | TechOpen | start up | Entered into aACE | |
| Voissard, Lisa _203 | Dennis | 2020-05-26 | OpenHeaterService | per tech open ticket, heater did not fire it gave “ ignition lock out” code. It’s a raypak and when looking underneath I didn’t see the ignitor switch sparking at all. She would like it fixed/checked | Entered into aACE | |
| Costa, Kathy _147 | Select One | 2020-05-20 | Dive | CLOSING TICKET AS CUSTOMER NOW ADVISES SHE WILL GET IT OUT HERSELF customer says chunk of concrete fell into deep end of pool when cover was removed and now it is in two pieces...wants to know if we can get it out | Closed | |
| Azorsky, Gary _376 | Mike | 2020-05-22 | Installations | Heater Install | Entered into aACE | |
| Chaudhuri, Anupriya _429 | Billy | 2020-05-21 | CustomerVisit | Follow up. | Entered into aACE | |
| Ford, Anne and David _125 | Dennis | 2020-05-21 | CustomerVisit | Report steam coming from heater | Entered into aACE | |
| Jordan, Lauren _163 | Mike | 2020-05-21 | Follow up | Start system | Entered into aACE | |
| Vinnicombe, Herb _251 | Tracie | 2020-05-21 | OpenVac | Initial vacuum | Entered into aACE | |
| Gonzalez, Fernando _48 | Evan | 2020-05-21 | OpenVac | Hammerhead vac | Entered into aACE | |
| DeNicola, Michael _433 | Jason | 2020-05-23 | OpenVac | Open vac | Entered into aACE | |
| Hameed, Burhan _50 | Jason | 2020-05-21 | OpenVac | Open vac | Entered into aACE | |
| Szeftel, Ivan _17 | Dennis | 2020-05-22 | Installations | Heater Install | Entered into aACE | |
| Moses, Melvin _400 | Tracie | 2020-05-20 | Backwash | Backwashed system empty baskets | Entered into aACE | |
| Gonzalez, Fernando _48 | Billy | 2020-05-20 | Turn Water OnOff | Stop hose. | Entered into aACE | |
| Meyers, Bill _335 | Billy | 2020-05-20 | Turn Water OnOff | Stop hose. | Entered into aACE | |
| Stirling, Fraser _416 | Mike | 2020-05-20 | Follow up | Reassemble system Install sat cell Startup | Entered into aACE | |
| Azorsky, Gary _376 | Evan | 2020-05-20 | OpenVac | Start vac to waste | Entered into aACE | |
| Bradbeer, Carol _29 | Billy | 2020-05-20 | CustomerVisit | Spin. Add salt. Calculate volume. | Entered into aACE | |
| Vellios, Taeson _101 | Dennis | 2020-05-21 | Leak Detection | CUSTOMER MESSAGE: There definitely is a leakage somewhere. So far, I had to add water twice since opening and I will need to add water again today or tomorrow. Also, I need someone to tutor me on how to work the spa with the remote control since it has been a while since I used it. | Entered into aACE | |
| Swathy, Chukkana _345 | Jason | 2020-05-22 | OpenVac | Open vac | Entered into aACE | |
| Wilson, Wendy _105 | Billy | 2020-05-20 | CustomerVisit | Spin. Add chems. | Entered into aACE | |
| Strauss, Iliana _96 | Dennis | 2020-05-20 | CustomerVisit | Assess heater | Entered into aACE | |
| Liss, Shelly _211 | Billy | 2020-05-20 | CustomerVisit | Water still cloudy. Troubleshoot. B/w. Calculate volume. | Entered into aACE | |
| Goldstein, Judi _157 | Jason | 2020-05-28 | OpenVac | Open vac | Entered into aACE | |
| Bari, Jon _27 | Select One | 2020-05-20 | OpenVac | CLOSING UNUSED TICKET - SUBMITTED IN SERVICE | Closed | |
| Muzi, Malinda and Elliot _174 | Dennis | 2020-05-20 | CustomerVisit | Check DE issue | Entered into aACE | |
| Otero, Leigh Anne and Al _106 | Blaize | 2020-05-20 | TechOpen | Startup | Entered into aACE | |
| Fell, Matt _226 | Mike | 2020-05-29 | Installations | NEW CHLORINATOR | Entered into aACE | |
| Carp, Kate and Ned _143 | Evan | 2020-05-20 | OpenVac | Vac to waste, 2nd open vac | Entered into aACE | |
| Arader, Chris _24 | Billy | 2020-05-20 | OpenVac | Raise level. Vac to waste. B/w. Spin. Add chems. | Entered into aACE | |
| Pentair, Warranty _258 | Select One | 2020-05-20 | Choose One | Pentair work order #WO-01047497 Robert Anderson 430 Morris Ave Bryn Mawr 610-209-0818 Product Sku: 520555 - CELL INTELLICHLOR IC40 Problem Code: IP05: Incorrect Salt Reading Description: reading 0ppm at automation, customer states he reset his automation EZ Touch but that did not fix the issue, customer states the flow switch was replaced last month, if the problem found is not in the salt cell, this could be a charge call. probable flow switch issue check wiring, red to red, wht to wht, blk to blk, green capped off customer states the salt level in the pool is 3400 ppm and water temp is 75 F | Closed | |
| Guinan (Paoli), Steve _424 | Jason | 2020-05-20 | OpenVac | Open vac | Entered into aACE | |
| Chiaradonna, Deb _32 | Tracie | 2020-05-20 | Repair | Replace pump basket and skimmer basket | Entered into aACE | |
| Dormans, Nan _151 | Dennis | 2020-05-20 | Cleaner | Please help my pool cleaner is still not moving. There is very little pressure coming out where the cleaner is plugged into the wall. Thus not allowing the cleaner to move. Because the cleaner has not been moving and doing it’s job the shock which was put in the pool upon opening has sat on the bottom of the pool. I‘ve tried to brush it but so much of it is still on the bottom pool. Did you use shock with cyanuric (?) acid vs. muratic acid? The past two days the cyanuric acid level has been at 150. I lowered the pool level a little bit two times and refilled it. However that did not drop the cyanuric acid level at all. | Entered into aACE | |
| Ney, Andrew _75 | Select One | 2020-05-23 | OpenVac | Open vac | Entered into aACE | |
| Ney, Andrew _75 | Blaize | 2020-05-20 | TechOpen | Entered into aACE | ||
| Ney, Andrew _75 | Zak | 2020-05-20 | PrepOpen | Cover cleaned, removed and folded(stored in basement) Deck blown off Pool brushed One railing in | Entered into aACE | |
| Rubens, Alan and Joanne _187 | Dennis | 2020-05-20 | Repair | Report pump loud | Entered into aACE | |
| Lurio, Margaret _351 | Billy | 2020-05-20 | CustomerVisit | Check level. | Entered into aACE | |
| Levy, Rochelle _13 | Dennis | 2020-05-20 | FilterElement | Replace element in effort to clear cloudy water. She agreed to install cartridge filter and VSF | Entered into aACE | |
| Abruzzese, Frank and Angela _21 | Billy | 2020-05-19 | CustomerVisit | Spin. Add chems and salt. Calculate volume. | Entered into aACE | |
| Kiniry, Nancy and William _59 | Blaize | 2020-05-19 | FilterElement | Install new FNSP 48 and finish startup | Entered into aACE | |
| Hameed, Burhan _50 | Dennis | 2020-05-19 | Heater | Heater install | Entered into aACE | |
| Milton, Christian _398 | Tracie | 2020-05-29 | OpenVac | Opening Vac:PROVIDE INITIAL VACUUMING OF POO | Entered into aACE | |
| Milton, Christian _398 | Mike | 2020-05-27 | TechOpen | Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING Opening Heater:TEST FIRE POOL HEATER | Entered into aACE | |
| Milton, Christian _398 | Blaize | 2020-05-27 | PrepOpen | NEW STK CUSTOMER Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING Opening Heater:TEST FIRE POOL HEATER | Entered into aACE | |
| Somers, Joseph _413 | Select One | 2020-05-24 | OpenVac | CLOSING TICKET - OPEN VAC WAS SUBMITTED AS SERVICE TICKET DATED 30MAY2020 | Closed | |
| Somers, Joseph _413 | Mike | 2020-05-27 | TechOpen | NEW STK CUSTOMER Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Somers, Joseph _413 | Blaize | 2020-05-27 | PrepOpen | NEW STK CUSTOMER Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Fell, Matt _226 | Dennis | 2020-08-26 | Heater | Requests heater service | Entered into aACE | |
| DeNicola, Michael _433 | Select One | 2020-06-15 | Installations | UV AND VSF INSTALL | Pending | |
| DeNicola, Michael _433 | Dennis | 2020-05-21 | TechOpen | Pictures of equipment, send to helpme, PIC ‘customer’ TechOpen 2020. Assembly and startup, check system operation. | Entered into aACE | |
| DeNicola, Michael _433 | Blaize | 2020-05-21 | PrepOpen | Entered into aACE | ||
| Levy, Rochelle _13 | Evan | 2020-05-19 | CustomerVisit | Came to do open vac but water still cloudy | Entered into aACE | |
| Ehresman, Brian _234 | Billy | 2020-05-19 | CustomerVisit | Deliver 3 inch tabs. | Entered into aACE | |
| Rossello, Richard and Bonnie _90 | Billy | 2020-05-19 | CustomerVisit | B/w. Inspect. Spin. | Entered into aACE | |
| Rubens, Alan and Joanne _187 | Mike | 2020-06-05 | Lights | asks if we can check the lights in his pool and hot tub that were not replaced last year per tech ticket, Both lights are not working, nor is the gfi outlet by equipment (under breaker panel) | Entered into aACE | |
| Katz, Sheila _58 | Jason | 2020-05-18 | Repair | Replace pump basket Hayward part no. SP-1600-M | Entered into aACE | |
| Rossello, Richard and Bonnie _90 | Jason | 2020-05-18 | OpenVac | Open vac | Entered into aACE | |
| Hollander, Dave and Alexis _52 | Dennis | 2020-05-18 | Choose One | Request check auto cover | Entered into aACE | |
| Horstmann, Helen _422 | Billy | 2020-05-18 | CustomerVisit | Spin. Add chems. Calculate volume. | Entered into aACE | |
| Liss, Shelly _211 | Jason | 2020-05-18 | OpenVac | Open vac | Entered into aACE | |
| Golen, Zachary _355 | Dennis | 2020-05-18 | CustomerVisit | Check SCG and review system with customer | Entered into aACE | |
| Housman, Henry _53 | Billy | 2020-05-18 | CustomerVisit | Cl5 | Entered into aACE | |
| Retig, Joyce _231 | Mike | 2020-05-19 | Follow up | Start system | Entered into aACE | |
| Goldhill, Jonathan _364 | Select One | 2020-05-17 | OpenVac | CLOSING UNUSED TICKET - CUST SAID THEY WILL LET US KNOW IF THEY WANT VAC | Closed | |
| Goldhill, Jonathan _364 | Mike | 2020-05-27 | TechOpen | new STK customer Opening Cover:REMOVE, FOLD AND bring cover to LWPS for storage Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING Opening Heater:TEST FIRE POOL HEATER Leave pilot on, if applicable, but heater off. Owner will turn on unit and adjust temperature. Opening Vac:PROVIDE INITIAL VACUUMING OF POOL Store cover at LWPS - has chosen Cover Storage | Entered into aACE | |
| Pierce, Ray _181 | Dennis | 2020-05-18 | Repair | Says speed at night is going to 3450 and neighbors are complaining. We need to look at programming. | Entered into aACE | |
| Wilson, Wendy _105 | Billy | 2020-05-18 | CustomerVisit | Spin. Clean basket Kill giant spider in skimmer. | Entered into aACE | |
| Levy, Rochelle _13 | Dennis | 2020-05-18 | CustomerVisit | Report leak in basement | Entered into aACE | |
| Figures, Bill and Julie _44 | Mike | 2020-05-18 | PrepOpen | (TIMER ON CLEANER BROKE LAST YEAR) Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Figures, Bill and Julie _44 | Select One | 2020-05-18 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Figures, Bill and Julie _44 | Mike | 2020-05-18 | PrepOpen | (TIMER ON CLEANER BROKE LAST YEAR) Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Brautigan, Levi _377 | Mike | 2020-05-21 | TechOpen | NEW STK Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Goldfarb, Stanley _47 | Dennis | 2020-05-18 | Installations | HEATER INSTALL | Entered into aACE | |
| Housman, Henry _53 | Dennis | 2020-05-18 | CustomerVisit | Check system | Entered into aACE | |
| Jordan, Lauren _163 | Blaize | 2020-08-22 | CoverService | Clean & prepare cover with special chemicals recommended by cover manufacture Inspect cover for repairs – contact customer with possible repair options if necessary Fold and prepare cover for summer storage Store cover at offsite location for the summer for an additional charge or deliver back to customer site at a later date | Entered into aACE | |
| Ney, Andrew _75 | Dennis | 2020-06-01 | OpenHeaterService | Check heater | Entered into aACE | |
| Jordan, Lauren _163 | Jason | 2020-05-17 | OpenVac | Open vac | Entered into aACE | |
| Bradbeer, Carol _29 | Jason | 2020-05-18 | OpenVac | Open vac | Entered into aACE | |
| Aichenbaum, Ruth _22 | Blaize | 2020-05-16 | Choose One | Leak at push pull, pool down | Entered into aACE | |
| Kozmina, Natalia _223 | Dennis | 2020-05-16 | Installations | Replace filter pump with new VSF | Entered into aACE | |
| Hollander, Dave and Alexis _52 | Jason | 2020-05-16 | OpenVac | Open vac | Entered into aACE | |
| Housman, Henry _53 | Evan | 2020-05-16 | CustomerVisit | Clean up | Entered into aACE | |
| Lawlor, John _357 | Blaize | 2020-05-16 | CustomerVisit | Finish tech open/explain system | Entered into aACE | |
| Meyers, Bill _335 | Dennis | 2020-05-16 | Installations | Replace filter pump with VSF. Improve suction plumbing with sweeps and new diverter valve | Entered into aACE | |
| Liss, Shelly _211 | Evan | 2020-05-16 | OpenVac | Hammerhead vac | Entered into aACE | |
| Rossello, Richard and Bonnie _90 | Billy | 2020-05-16 | CustomerVisit | B/w | Entered into aACE | |
| Meyers, Bill _335 | Bryan | 2020-05-16 | CustomerVisit | Respond to customer concerns | Closed | |
| Liss, Shelly _211 | Tracie | 2020-05-15 | Backwash | Entered into aACE | ||
| Horstmann, Helen _422 | Jason | 2020-05-15 | OpenVac | Open vac | Entered into aACE | |
| Chaudhuri, Anupriya _429 | Select One | 2020-05-15 | Service Issue | CLOSING UNUSED TICKET system down | Closed | |
| Haller, Anthony _389 | Dennis | 2020-05-16 | Repair | losing water through backwash line | Entered into aACE | |
| Vellios, Taeson _101 | Blaize | 2020-10-08 | CoverService | 5-11-2020 Customer request cover service. No room on truck. Pick up cover next trip. | Entered into aACE | |
| Levy, Rochelle _13 | Jason | 2020-05-15 | OpenVac | Open vac | Entered into aACE | |
| Turnbull, Mark _417 | Tracie | 2020-05-29 | OpenVac | Initial Vacuum of pool | Entered into aACE | |
| Turnbull, Mark _417 | Mike | 2020-05-21 | TechOpen | Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Sherry, Jessica _371 | Tracie | 2020-05-27 | OpenVac | Initial vacuum | Entered into aACE | |
| Sherry, Jessica _371 | Mike | 2020-05-21 | TechOpen | Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Aydt, Karen _369 | Tracie | 2020-05-22 | OpenVac | Open vac | Entered into aACE | |
| Janas, Kathy _254 | Billy | 2020-05-15 | CustomerVisit | Scheduled for Svc. Open vac not done. Poor visibility past 2nd step. Green is now haze blue. B/w. Spin, add chems. | Entered into aACE | |
| Costa, Kathy _147 | Mike | 2020-05-18 | TechOpen | Entered into aACE | ||
| Costa, Kathy _147 | Mike | 2020-05-18 | PrepOpen | Entered into aACE | ||
| Spector, Alex _196 | Blaize | 2020-05-18 | TechOpen | pick up the non-functioning pump left next to poolside | Entered into aACE | |
| Piroeff, Homer and Kathy _84 | Mike | 2020-05-15 | Follow up | Pump turned off | Entered into aACE | |
| Hameed, Burhan _50 | Blaize | 2020-05-19 | TechOpen | Open pool | Entered into aACE | |
| Fell, Matt _226 | Blaize | 2020-05-18 | TechOpen | Entered into aACE | ||
| Bobroff, Steve _138 | Mike | 2020-05-19 | TechOpen | Entered into aACE | ||
| Rawls, Barbara _86 | Blaize | 2020-05-19 | TechOpen | Entered into aACE | ||
| Chapman, Bryan _256 | Mike | 2020-05-20 | TechOpen | Entered into aACE | ||
| Kiniry, Nancy and William _59 | Blaize | 2020-05-19 | TechOpen | Pool filling, return to finish startup/add D.E | Entered into aACE | |
| Bradbeer, Carol _29 | Blaize | 2020-10-19 | CoverService | Clean cover | Entered into aACE | |
| Voissard, Lisa _203 | Blaize | 2020-05-21 | TechOpen | (Can you ask them to confirm the heater is working? Last year I discovered it wasn't working and couldn't get it addressed until just before I closed the pool.) | Entered into aACE | |
| Chiaradonna, Deb _32 | Blaize | 2020-05-18 | TechOpen | Entered into aACE | ||
| Rubens, Alan and Joanne _187 | Blaize | 2020-05-17 | TechOpen | --can you check the lights in his pool and hot tub that were not replaced last year-- | Entered into aACE | |
| Morrison, Andrew _73 | Mike | 2020-05-19 | TechOpen | Entered into aACE | ||
| Scott, Tracy _18 | Mike | 2020-05-20 | TechOpen | Entered into aACE | ||
| Todd, Jacky _202 | Dennis | 2020-05-15 | Installations | VSF install at opening | Entered into aACE | |
| Crowl, Rachel _36 | Blaize | 2020-09-19 | CoverService | Complete cover service | Entered into aACE | |
| Crowl, Rachel _36 | Select One | 2020-05-17 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Crowl, Rachel _36 | Jason | 2020-05-23 | OpenVac | Open vac | Entered into aACE | |
| Crowl, Rachel _36 | Blaize | 2020-05-20 | TechOpen | Entered into aACE | ||
| Famiglio, James _346 | Dennis | 2020-06-04 | Heater | heater check, could be auto communication issue | Entered into aACE | |
| Famiglio, James _346 | Blaize | 2020-05-21 | TechOpen | Auto Cover key to be located in gas grill same as last summer | Entered into aACE | |
| Famiglio, James _346 | Zak | 2020-05-21 | PrepOpen | Auto Cover key to be located in gas grill same as last summer | Closed | |
| Vinnicombe, Herb _251 | Tracie | 2020-05-15 | Backwash | Entered into aACE | ||
| Fagan, Scott _42 | Billy | 2020-05-15 | CustomerVisit | Delivery. Cl5 3” Tabs. 23lb. Test Strips. | Entered into aACE | |
| Mckenna, Joe _360 | Mike | 2020-05-15 | Installations | Filter Install | Entered into aACE | |
| Serletti, Bonnie _93 | Mike | 2020-05-15 | Lights | Install bulb | Entered into aACE | |
| Meyers, Bill _335 | Billy | 2020-05-15 | CustomerVisit | Start hose. Deliver and start Prowler. | Entered into aACE | |
| Abruzzese, Frank and Angela _21 | Jason | 2020-05-15 | OpenVac | Open vac | Entered into aACE | |
| Moyer, Stephen & Teresa _331 | Mike | 2020-05-15 | Follow up | Open up skimmers Check for air in system | Entered into aACE | |
| Dormans, Nan _151 | Mike | 2020-05-15 | Cleaner | CUSTOMER REQUEST "It seems as if the water pressure going to my automatic cleaner is not enough to propel the cleaner. I replaced the cleaner at the end of pool season last year so I’m perplexed as to why it’s not doing its job. If I recall the cleaner was doing this last year before you replaced one of the pumps. By chance is it not hooked up properly?" | Entered into aACE | |
| Morano, Tom _259 | Select One | 2020-05-15 | Heater | CUSTOMER REQUEST "Can you send someone out at your convenience to assess our heater and see what would entail to have the pool heated again?" (per prep open ticket, propane heater that is not hooked up, old rusty) | Pending | |
| Abruzzese, Frank and Angela _21 | Select One | 2020-05-15 | OpenVac | CLOSING TO ELIMINATE DUPE TICKET | Closed | |
| Lasseter, Jarkeer _133 | Evan | 2020-05-14 | OpenVac | Vac to waste | Entered into aACE | |
| Caparo, Tina and Dan _142 | Bryan | Repair | Report: 1. Actuator not working 2. iAqualink not working | Open | ||
| Scott, Tracy _18 | Billy | 2020-05-14 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Morrione, Frani _171 | Billy | 2020-05-14 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Jordan, Lauren _163 | Billy | 2020-05-14 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Janas, Kathy _254 | Jason | 2020-05-20 | OpenVac | Open vac | Entered into aACE | |
| Ney, Andrew _75 | Billy | 2020-05-14 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Burton, Mike _141 | Billy | 2020-05-14 | CustomerVisit | Spin. Pull anchors above flush with pavers, fill holes with sand. | Entered into aACE | |
| Turnbull, Mark _417 | Billy | 2020-05-14 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Greene, Lana _431 | Bryan | 2020-05-15 | Heater | Heater won't fire. Possible rodent damage. | Entered into aACE | |
| Gomes, Marvin _387 | Evan | 2020-05-14 | OpenVac | Vac to waste | Entered into aACE | |
| Good, Colin _145 | Blaize | 2020-05-16 | OpenVac | Vac to waste-Algae to thick on floor bottom to vac all up | Entered into aACE | |
| Murphy, Raymond _401 | Billy | 2020-05-14 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Sherry, Jessica _371 | Billy | 2020-05-14 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Vetkina, Inga _103 | Mike | 2020-05-14 | Installations | Install new pump | Entered into aACE | |
| Savette, Scott _408 | Mike | 2020-05-14 | Repair | EMERGENCY CALL Something broke on filter, water gushing everywhere. He does not know how to turn it off. | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Billy | 2020-05-14 | CustomerVisit | B/w. Spin. | Entered into aACE | |
| Polidori, John _341 | Billy | 2020-05-14 | CustomerVisit | Spin Compare against 5/13 readings. | Entered into aACE | |
| Cozen, Stephen _380 | Dennis | 2020-05-14 | Installations | Install Kreepy Krauly | Entered into aACE | |
| Cozen, Stephen _380 | Mike | 2020-05-14 | CustomerVisit | Report booster not working | Entered into aACE | |
| Burton, Mike _141 | Dennis | 2020-05-14 | CustomerVisit | VSF not communicating with auto control | Entered into aACE | |
| Piroeff, Homer and Kathy _84 | Blaize | 2020-05-14 | Filter Pump | CALL/EMAIL FROM CUSTOMER - CHLORINATOR IS LEAKING, CIRCUIT BREAKER TRIPPED | Entered into aACE | |
| Mckenna, Joe _360 | Evan | 2020-05-13 | CustomerVisit | vac to waste | Entered into aACE | |
| Quinn, Paul _182 | Evan | 2020-05-13 | CustomerVisit | Entered into aACE | ||
| Aydt, Karen _369 | Select One | 2020-05-13 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Horstmann, Helen _422 | Evan | 2020-05-13 | OpenVac | Vac to waste | Entered into aACE | |
| Courtney, Mike _367 | Billy | 2020-05-13 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Famiglio, James _346 | Billy | 2020-05-13 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Jason | 2020-05-13 | OpenVac | Open vac | Entered into aACE | |
| Rubens, Alan and Joanne _187 | Billy | 2020-05-13 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Levy, Rochelle _13 | Evan | 2020-05-13 | Backwash | Backwash+add chlorine | Entered into aACE | |
| Morrison, Andrew _73 | Billy | 2020-05-13 | CustomerVisit | Per inspect open | Entered into aACE | |
| Bucklee, Karen _114 | Billy | 2020-05-13 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Costa, Kathy _147 | Billy | 2020-05-13 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Bari, Jon _27 | Billy | 2020-05-13 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Silver, Sondra _411 | Billy | 2020-05-13 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Kuhn, Nancy and Gordan _61 | Jason | 2020-05-13 | OpenVac | Open vac | Entered into aACE | |
| Bobroff, Steve _138 | Billy | 2020-05-13 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Gonzalez, Fernando _48 | Blaize | 2020-05-19 | TechOpen | TechOpen pool | Entered into aACE | |
| Polidori, John _341 | Billy | 2020-05-13 | CustomerVisit | Spin. Add chems. | Entered into aACE | |
| Goldfarb, Stanley _47 | Select One | 2020-05-13 | Installations | CLOSING NON-USED TICKET | Closed | |
| Silver, Sondra _411 | Tracie | 2020-05-17 | OpenVac | Initial vacuum | Entered into aACE | |
| Libros, Ernestine _62 | Evan | 2020-06-09 | OpenVac | Hammerhead vac | Entered into aACE | |
| Libros, Ernestine _62 | Mike | 2020-06-04 | TechOpen | Entered into aACE | ||
| Libros, Ernestine _62 | Select One | 2020-06-02 | PrepOpen | Prep open | Entered into aACE | |
| Libros, Ernestine _62 | Blaize | 2020-08-22 | CoverService | Clean & prepare cover with special chemicals recommended by cover manufacture Inspect cover for repairs – contact customer with possible repair options if necessary Fold and prepare cover for summer storage Store cover at offsite location for the summer for an additional charge or deliver back to customer site at a later date | Entered into aACE | |
| Penning, Russell _110 | Select One | 2020-05-10 | CoverService | CLOSING UNUSED TICKET | Closed | |
| Penning, Russell _110 | Evan | 2020-05-15 | OpenVac | Hammerhead vac | Entered into aACE | |
| 1022 Spring Mill Rd (Spa), Hoffman _423 | Billy | 2020-05-13 | CustomerVisit | Lower pH. Increase ALK. | Entered into aACE | |
| Thomas, Natasha _99 | Evan | 2020-05-13 | OpenVac | Vac to waste | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Select One | 2020-05-13 | CustomerVisit | Add acid | Entered into aACE | |
| Tulin, Stan and Riki _100 | Billy | 2020-05-13 | CustomerVisit | B/w. Spin. | Entered into aACE | |
| Shrager, Henry _410 | Mike | 2020-05-27 | TechOpen | NEW STK CUSTOMER Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Ehresman, Brian _234 | Billy | 2020-05-12 | CustomerVisit | Open vac. Spin. | Entered into aACE | |
| Swathy, Chukkana _345 | Mike | 2020-05-20 | TechOpen | Entered into aACE | ||
| Swathy, Chukkana _345 | Blaize | 2020-05-20 | PrepOpen | Entered into aACE | ||
| Tulin, Stan and Riki _100 | Select One | 2020-05-12 | Backwash | CLOSING UNUSED TICKET - SEE CUST VISIT ON 5-13 backwash and service | Closed | |
| Douglas, Peter _382 | Billy | 2020-05-12 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Camp, William and Melanie _31 | Billy | 2020-05-12 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Guinan (Paoli), Steve _424 | Billy | 2020-05-12 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Eisner, Evan and Lyn _127 | Dennis | 2020-05-12 | CustomerVisit | Connect fresh water in pool house including water heater and sink drain. | Entered into aACE | |
| Tulin, Stan and Riki _100 | Dennis | 2020-05-12 | Installations | Finish install including blower wiring, actuators, UV sleeve and bulb, screen logic and testing. | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Billy | 2020-05-12 | CustomerVisit | B/w. Spin. | Entered into aACE | |
| Gordon, Tod _15 | Mike | 2020-06-08 | Installations | Booster pump install | Entered into aACE | |
| Arader, Chris _24 | Blaize | 2020-05-16 | TechOpen | Entered into aACE | ||
| Thomas, Natasha _99 | Dennis | 2020-05-14 | Installations | INSTALL NEW VSF PUMP | Entered into aACE | |
| Moses, Melvin _400 | Mike | 2020-05-12 | Installations | Install new filter pump | Entered into aACE | |
| Cozen, Stephen _380 | Mike | 2020-05-12 | Installations | Booster pump install | Entered into aACE | |
| Kalia, Madhu _391 | Select One | 2020-06-23 | TechOpen | NEW STK CUSTOMER | Entered into aACE | |
| Gonzalez, Fernando _48 | Zak | 2020-05-19 | PrepOpen | Entered into aACE | ||
| Davit, Paul _381 | Mike | 2020-05-27 | TechOpen | NEW STK CUSTOMER THEY TAKE OFF THEIR OWN COVER NO SHOCK ONLY TECH OPEN AND HEATER Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Heater:TEST FIRE POOL HEATER | Entered into aACE | |
| Goldfarb, Stanley _47 | Mike | 2020-05-12 | Repair | Customer called said there is a small flood, something is leaking. also mentioned his heater still not working | Entered into aACE | |
| Haller, Anthony _389 | Mike | 2020-05-12 | Installations | new cleaner | Entered into aACE | |
| Brautigan, Levi _377 | Mike | 2020-05-12 | Lights | Install new light | Entered into aACE | |
| Piroeff, Homer and Kathy _84 | Billy | 2020-05-11 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Heck, Kevin _373 | Select One | Choose One | CLOSING TO ELIMINATE DUPE TICKET | Closed | ||
| Winter, Joseph _362 | Mike | 2020-05-11 | TechOpen | CLOSED TO ELIMINATE DUPE TICKET | Closed | |
| Silver, Sondra _411 | Mike | 2020-05-18 | TechOpen | NEW STK CUSTOMER Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Silver, Sondra _411 | Select One | 2020-05-18 | PrepOpen | NEW STK CUSTOMER Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Stirling, Fraser _416 | Blaize | 2020-05-19 | TechOpen | NOTE: salt cell is at Conshohocken shop new STK customer Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Stirling, Fraser _416 | Select One | 2020-05-17 | PrepOpen | CLOSING UNUSED TICKET - SEE TECH OPEN TICKET------- new STK customer Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING | Closed | |
| Colen, Joe _34 | Evan | 2020-05-18 | OpenVac | Hammerhead vac | Entered into aACE | |
| Winter, Joseph _362 | Mike | 2020-05-11 | TechOpen | Reassemble system Startup | Entered into aACE | |
| Colen, Joe _34 | Blaize | 2020-05-14 | TechOpen | Take picture(s) of equipment Pic (customer) TechOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Colen, Joe _34 | Zak | 2020-05-14 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Open | |
| Figures, Bill and Julie _44 | Evan | 2020-05-20 | OpenVac | Vac to waste | Entered into aACE | |
| Figures, Bill and Julie _44 | Mike | 2020-05-19 | TechOpen | (TIMER ON CLEANER BROKE LAST YEAR) Take picture(s) of equipment Pic (customer) TechOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Figures, Bill and Julie _44 | Select One | 2020-05-17 | PrepOpen | CLOSING DUPE TICKET-NOT USED | Closed | |
| Keenan, Nancy and Bill _164 | Select One | 2020-05-11 | Repair | Customer called, another company opened/removed cover but he says if he turns on the filter, the pressure gauge is extremely high and he can not run it. | Pending | |
| Heck, Kevin _373 | Select One | 2020-05-11 | OpenVac | CLOSING TO ELIMINATE DUPE TICKET | Closed | |
| Heck, Kevin _373 | Select One | 2020-05-11 | TechOpen | CLOSING TO ELIMINATE DUPE TICKET | Closed | |
| Heck, Kevin _373 | Tracie | 2020-05-11 | PrepOpen | Prepopening | Entered into aACE | |
| Heck, Kevin _373 | Mike | 2020-05-11 | TechOpen | Reassemble system Start up system | Entered into aACE | |
| Fagan, Scott _42 | Mike | 2020-05-11 | Repair | Check cleaner | Entered into aACE | |
| Vellios, Taeson _101 | Blaize | 2020-05-11 | FilterElement | Install new FNSP 48element | Entered into aACE | |
| Earle, Jack _383 | Dennis | 2020-05-14 | Installations | Heater install | Entered into aACE | |
| Wuollet, Cassie & Guy _216 | Dennis | 2020-05-12 | Installations | Heater install | Entered into aACE | |
| Azorsky, Gary _376 | Tracie | 2020-05-11 | PrepOpen | Prep opening | Entered into aACE | |
| Ehresman, Brian _234 | Dennis | 2020-05-11 | Installations | VSF, 520 cartridge, CMP chem feeder, check heater | Entered into aACE | |
| Margolis, Lisa _65 | Dennis | 2020-05-11 | Repair | Customer email: 1. The pool heater still turns on automatically when the pool turns on at 7 am. Dennis supposedly fixed that issue but it did not work. The pool heater should NOT be on a timer. 2. When Blaize connected a new piece to the automatic cleaner, he shortened the length of the chord. The automatic cleaner does NOT reach to the shallow end of the pool. Please IMMEDIATELY remedy these two errors. | Entered into aACE | |
| Vanhouten, David _124 | Dennis | 2020-05-12 | CustomerVisit | Customer states "The electrical outlet for the vacuum keeps tripping.It was something with the vacuum rather than the outlet. I tried it in another outlet--it flashed a bit and then went off but then started running. I noticed when I picked it up a significant amount of water ran out of the case. Maybe it was shorting out? Seems to be something with the control panel. Power comes on but vacuum only runs for about 30 seconds and then stops.After I set the control box in the sun for awhile, it's working fine." | Entered into aACE | |
| , LWPS _428 | Dennis | 2020-05-09 | Choose One | Prepare two service pumps using superflo 3/4 hp | Ready for Approval | |
| Tulin, Stan and Riki _100 | Dennis | 2020-05-11 | Installations | Install step three Blower must be replaced 1.5hp 240volt VSF Pump UV FNSP 48 with new 2” multiport Replace all valves Screen logic | Entered into aACE | |
| Rubin, Meegan _91 | Evan | 2020-05-08 | Turn Water OnOff | Turn hose off | Entered into aACE | |
| 1125 Bryn Lawn Rd, Hoffman/Slane _10 | Evan | 2020-05-08 | Turn Water OnOff | Turn hose off | Entered into aACE | |
| Matthews, John _395 | Jason | 2020-05-08 | OpenVac | Open vac | Entered into aACE | |
| Pierce, Ray _181 | Billy | 2020-05-08 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Winter, Joseph _362 | Billy | 2020-05-08 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Gomes, Marvin _387 | Billy | 2020-05-08 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Heck, Kevin _373 | Billy | 2020-05-08 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Steinberg, David _415 | Billy | 2020-05-08 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Savette, Scott _408 | Billy | 2020-05-08 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Jacoby, Vail _55 | Dennis | 2020-05-08 | CustomerVisit | Check spa operation, air switch for blower at spa. | Entered into aACE | |
| Rossello, Richard and Bonnie _90 | Billy | 2020-05-08 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Meyers, Bill _335 | Blaize | 2020-05-08 | Leak Detection | Report of leak at filter pump | Entered into aACE | |
| Carp, Kate and Ned _143 | Billy | 2020-05-08 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Wilson, Wendy _105 | Jason | 2020-05-08 | OpenVac | Open vac | Entered into aACE | |
| Vellios, Taeson _101 | Billy | 2020-05-08 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Blaize | 2020-05-08 | Choose One | Backwash, Check pool status | Entered into aACE | |
| O'Grady, Meg _78 | Billy | 2020-05-08 | OpenVac | Open vac B/w | Entered into aACE | |
| Szeftel, Ivan _17 | Dennis | 2020-05-19 | Heater | Heater not working | Entered into aACE | |
| Ryan, Deb and Bill _2 | Mike | 2020-05-08 | Installations | Install new pressure side cleaner | Entered into aACE | |
| Caparo, Tina and Dan _142 | Dennis | 2020-05-08 | Repair | Client reported: Our sheer dissent waterfall is not working - right side. my list is iAqua 2.0 not functional, anchor missing, chlorinator left uninstalled, and sheer descent malfunctioning | Entered into aACE | |
| Mayer, Ken _250 | Mike | 2020-05-08 | Installations | CLOSING AS CUSTOMER CANCELLED THE INSTALL Install chlorine tab feeder | Closed | |
| Mckenna, Joe _360 | Blaize | 2020-05-08 | CustomerVisit | Customer reported pump not getting water. | Entered into aACE | |
| Tulin, Stan and Riki _100 | Dennis | 2020-05-07 | Installations | Install step one (note: equipment cut out) Blower must be replaced 1.5hp 240volt VSF Pump UV FNSP 48 with new 2” multiport Replace all valves Screen logic | Entered into aACE | |
| Matthews, John _395 | Tracie | 2020-05-07 | Backwash | Emptied skimmer basket and pump basket Pool cloudy Shocked with 2 1/2 | Entered into aACE | |
| Fagan, Scott _42 | Blaize | 2020-05-07 | CustomerVisit | Check status of pool | Entered into aACE | |
| Meyers, Bill _335 | Jason | 2020-05-07 | Repair | Raise water | Entered into aACE | |
| 1125 Bryn Lawn Rd, Hoffman/Slane _10 | Blaize | 2020-05-07 | Filter Pump | Install new VSF pump | Entered into aACE | |
| Wintz, Jim _418 | Mike | 2020-05-02 | Repair | Need to go back and reassemble multiport after glue cures | Entered into aACE | |
| Gray, William _372 | Mike | 2020-05-07 | Repair | Repair Polaris head | Entered into aACE | |
| Earle, Jack _383 | Billy | 2020-05-07 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Faust, John _384 | Jason | 2020-05-07 | OpenVac | Open vac | Entered into aACE | |
| Abruzzese, Frank and Angela _21 | Billy | 2020-05-07 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Fagan, Scott _42 | Select One | 2020-05-07 | Repair | CLOSED TO ELIMINATE DUPE TICKET | Closed | |
| Strode, Matt _126 | Billy | 2020-05-07 | CustomerVisit | Drive by Q. C. Visit. | Entered into aACE | |
| Janas, Kathy _254 | Jason | 2020-05-07 | OpenVac | Open vac | Entered into aACE | |
| Thomas, Natasha _99 | Billy | 2020-05-07 | CustomerVisit | Pre inspect open | Entered into aACE | |
| O'Grady, Meg _78 | Billy | 2020-05-07 | CustomerVisit | Service Skimmer Cover. Measure for Flagstone Replacement. Install temporary plastic cover. | Entered into aACE | |
| Baldino, Sandra _26 | Jason | 2020-05-07 | OpenVac | Open vac | Entered into aACE | |
| Gordon, Tod _15 | Tracie | 2020-05-07 | OpenVac | Hammerhead pool, skimmed, brushed Chlorine = 1.60 Ph = 8.4 Alk =79 Added 2lbs shock | Entered into aACE | |
| O'Grady, Meg _78 | Select One | 2020-05-05 | OpenVac | CLOSING TO ELIMINATE DUPE TICKET | Closed | |
| Moses, Melvin _400 | Dennis | 2020-05-29 | OpenHeaterService | NEW/STK, total hours: 5/23 1hr, 5/29 1.5hr | Entered into aACE | |
| Moses, Melvin _400 | Evan | 2020-05-10 | OpenVac | NEW/STK Vac to waste | Entered into aACE | |
| Moses, Melvin _400 | Mike | 2020-05-11 | TechOpen | NEW STK CUSTOMER Take picture(s) of equipment Pic (customer) TechOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up | Entered into aACE | |
| Moses, Melvin _400 | Tracie | 2020-05-10 | PrepOpen | NEW STK CUSTOMER Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Select One | 2020-05-07 | FilterElement | Pool not clearing, element swap | Entered into aACE | |
| Penning, Russell _110 | Mike | 2020-05-13 | TechOpen | Take picture(s) of equipment Pic (customer) TechOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Penning, Russell _110 | Blaize | 2020-05-13 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Evan | 2020-05-07 | Backwash | Backwash and add shock | Entered into aACE | |
| Tulin, Stan and Riki _100 | Mike | 2020-05-07 | Installations | Cut out existing equipment that is going to be replaced | Entered into aACE | |
| Ford, Anne and David _125 | Select One | 2020-05-31 | Cleaner | "our Polaris still does not appear to be working. It gets stuck when extended and sits near the basketball net and does not move. The tail doesn’t even wag. Then the jet pulls it back a few feet, then it slowly rolls forward until it gets stuck again." | Pending | |
| Corcoran, Richard _370 | Mike | 2020-05-07 | Repair | MULTIPORT VALVE | Entered into aACE | |
| Todd, Jacky _202 | Dennis | 2020-05-15 | FilterInstallation | filter install - charge hourly | Entered into aACE | |
| Oneil, Patricia _353 | Blaize | 2020-05-20 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Oneil, Patricia _353 | Zak | 2020-05-17 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Liss, Shelly _211 | Blaize | 2020-05-12 | TechOpen | *******only use bulk shock - do not use carboy!!****** Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Liss, Shelly _211 | Evan | 2020-05-12 | PrepOpen | *******only use bulk shock - do not use carboy!!****** Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Housman, Henry _53 | Dennis | 2020-05-27 | OpenHeaterService | Follow up to opening when I discovered rodent damage. | Entered into aACE | |
| Housman, Henry _53 | Jason | 2020-05-27 | OpenVac | Open vac | Entered into aACE | |
| Hollander, Dave and Alexis _52 | Dennis | 2020-05-18 | OpenHeaterService | MasterTemp) Open panels and inspect for rodent damage, including inside wiring compartment and blower intake. Open exhaust and inspect inside for blockage or rodent damage. Turn unit on, check for ignition, let it run a few minutes to ensure it stays on. Check temp settings. | Entered into aACE | |
| Hollander, Dave and Alexis _52 | Select One | 2020-05-10 | OpenVac | CLOSING TO ELIMINATE DUPLICATE TICKET | Closed | |
| Hollander, Dave and Alexis _52 | Blaize | 2020-05-11 | TechOpen | DO NOT USE THE POOL HOUSE FAUCET - USE THE GARDEN FAUCET Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Hollander, Dave and Alexis _52 | Billy | 2020-05-11 | PrepOpen | DO NOT USE THE POOL HOUSE FAUCET - USE THE GARDEN FAUCET Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Housman, Henry _53 | Dennis | 2020-05-15 | TechOpen | Assembly and startup, check system operation | Entered into aACE | |
| Housman, Henry _53 | Bryan | 2020-05-15 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Bieber, David _363 | Mike | 2020-05-06 | Repair | Pump loosing prime | Entered into aACE | |
| Horstmann, Helen _422 | Billy | 2020-05-06 | CustomerVisit | Pre inspect open | Entered into aACE | |
| 1125 Bryn Lawn Rd, Hoffman/Slane _10 | Mike | 2020-05-06 | Leak Detection | GATE CODE 6016 (pump is leaking at housing/motor clamp attempted to clean and reseal but still leaking) | Entered into aACE | |
| Wintz, Jim _418 | Mike | 2020-05-07 | Repair | replace gasket in multi port valve | Entered into aACE | |
| Danoff, David _244 | Billy | 2020-05-06 | CustomerVisit | Pre inspect open. | Entered into aACE | |
| Haller, Anthony _389 | Mike | 2020-05-07 | Repair | Polaris not working | Entered into aACE | |
| Levy, Rochelle _13 | Billy | 2020-05-06 | CustomerVisit | Per inspect open | Entered into aACE | |
| Strauss, Iliana _96 | Billy | 2020-05-06 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Matthews, John _395 | Mike | 2020-05-06 | Repair | Bypass outlet and set up everything to run thru time clock | Entered into aACE | |
| Scholl, Richard _218 | Billy | 2020-05-06 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Piroeff, Homer and Kathy _84 | Billy | 2020-05-06 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Kohler, Peter _194 | Mike | 2020-05-07 | Repair | electrical repair/timer TIMER BOX/J CHANNEL | Entered into aACE | |
| Schafer, Jon _92 | Mike | 2020-05-06 | Installations | Install new booster pump | Entered into aACE | |
| Rubin, Meegan _91 | Jason | 2020-05-06 | OpenVac | Open vac and skim | Entered into aACE | |
| Ryan, Deb and Bill _2 | Dennis | 2020-06-05 | Repair | replace entire spa return check valve. | On Hold | |
| Mayson, Dane and Michelle _167 | Evan | 2020-05-06 | OpenVac | Hammerhead vac | Entered into aACE | |
| O'Grady, Meg _78 | Billy | 2020-05-05 | Turn Water OnOff | Check level. | Entered into aACE | |
| Morrione, Frani _171 | Billy | 2020-05-05 | CustomerVisit | Inspect pre open. | Entered into aACE | |
| Cozen, Stephen _380 | Select One | 2020-05-05 | CoverService | CLOSING UNUSED TICKET------- requests cover removal to shop for cleaning and storage | Closed | |
| Cozen, Stephen _380 | Select One | 2020-05-05 | OpenHeaterService | CLOSING NON-USED TICKET | Closed | |
| Cozen, Stephen _380 | Tracie | 2020-05-13 | OpenVac | Initial Vacuum | Entered into aACE | |
| Cozen, Stephen _380 | Mike | 2020-05-06 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Cozen, Stephen _380 | Tracie | 2020-05-06 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Mckenna, Joe _360 | Billy | 2020-05-05 | CustomerVisit | Inspect pre open. | Entered into aACE | |
| Rothstein, Michael _238 | Billy | 2020-05-05 | CustomerVisit | Pre inspect open. | Entered into aACE | |
| Courtney, Mike _367 | Dennis | 2020-05-19 | Heater | Install new heater | Entered into aACE | |
| Gordon, Gary _388 | Billy | 2020-05-05 | CustomerVisit | Post open inspect. B/w. | Entered into aACE | |
| Trager, Stuart _111 | Select One | 2020-05-24 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Trager, Stuart _111 | Select One | 2020-05-24 | OpenVac | CLOSING UNUSED TICKET - OPEN VAC WAS RECORDED AS SERVICE TICKET ON 6/20/20 | Closed | |
| Trager, Stuart _111 | Blaize | 2020-06-19 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Trager, Stuart _111 | Blaize | 2020-05-27 | PrepOpen | NOTE: cover off and anchors down only per request Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Baldino, Sandra _26 | Billy | 2020-05-05 | Turn Water OnOff | Hose on 2:00pm. Needs 3 inch. | Entered into aACE | |
| Douglas, Peter _382 | Evan | 2020-05-14 | OpenVac | Vac to waste | Entered into aACE | |
| Douglas, Peter _382 | Mike | 2020-05-12 | TechOpen | NEW STK CUSTOMER tech only/removes own cover ***DO NOT START HEATER*** IT IS NON-FUNCTIONAL Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Courtney, Mike _367 | Blaize | 2020-05-22 | OpenVac | Remove old heater and open vac | Entered into aACE | |
| Courtney, Mike _367 | Mike | 2020-05-18 | TechOpen | new stk cost Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Brown, Leslie _213 | Mike | 2020-05-05 | Filter Pump | install filter pump | Entered into aACE | |
| Baldino, Sandra _26 | Billy | 2020-05-05 | CustomerVisit | Pre inspect open. | Entered into aACE | |
| Janas, Kathy _254 | Billy | 2020-05-05 | CustomerVisit | Pre inspect open. | Entered into aACE | |
| O'Grady, Meg _78 | Mike | 2020-05-05 | TechOpen | Entered into aACE | ||
| Wilson, Wendy _105 | Dennis | 2020-05-05 | CustomerVisit | Report pump won’t come on | Entered into aACE | |
| Savett, Sherrie _368 | Mike | 2020-05-05 | TechOpen | Entered into aACE | ||
| Savette, Scott _408 | Select One | 2020-05-10 | OpenHeaterService | CLOSING UNUSED TICKET - SEE HEATER REPAIR TICKET DATED 6-5-20 | Closed | |
| Savette, Scott _408 | Tracie | 2020-05-12 | OpenVac | Initial vac | Entered into aACE | |
| Savette, Scott _408 | Mike | 2020-05-11 | TechOpen | STK Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Savette, Scott _408 | Tracie | 2020-05-10 | PrepOpen | STK Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Vinnecomb, Herb _251 | Select One | 2020-05-10 | OpenHeaterService | CLOSING NON-USED TICKET | Closed | |
| Vinnecomb, Herb _251 | Select One | 2020-05-10 | OpenVac | CLOSING NON-USED DUPE TICKET | Closed | |
| Vinnicombe, Herb _251 | Select One | 2020-05-12 | TechOpen | STK Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Vinnicombe, Herb _251 | Blaize | 2020-05-13 | PrepOpen | new stk customer Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Azorsky, Gary _376 | Mike | 2020-05-11 | TechOpen | Entered into aACE | ||
| Gomes, Marvin _387 | Mike | 2020-05-11 | TechOpen | NEW STK CUSTOMER ********beware of big dog. Driveway on N. 52nd Street******** Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Gomes, Marvin _387 | Select One | 2020-05-10 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Danoff, David _244 | Tracie | 2020-05-12 | OpenVac | NEW STK CUSTOMER - Gate code 7621 *****Must have mask and gloves available.**** Opening Vac:PROVIDE INITIAL VACUUMING OF POOL | Entered into aACE | |
| Danoff, David _244 | Mike | 2020-05-11 | TechOpen | NEW STK CUSTOMER - Gate code 7621 *****Must have mask and gloves available.**** Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Chernoff, Jonathan _235 | Mike | 2020-05-13 | TechOpen | NEW STK CUSTOMER Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Winter, Joseph _362 | Select One | 2020-05-10 | TechOpen | CLOSED TO ELIMINATE DUPE TICKET | Closed | |
| Corcoran, Richard _370 | Mike | 2020-05-05 | Filter Pump | Entered into aACE | ||
| 1125 Bryn Lawn Rd, Hoffman/Slane _10 | Billy | 2020-05-05 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Guinan (Paoli), Steve _424 | Blaize | 2020-05-18 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Rossello, Richard and Bonnie _90 | Evan | 2020-05-10 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Levy, Rochelle _13 | Blaize | 2020-05-12 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Strauss, Iliana _96 | Evan | 2020-05-10 | PrepOpen | ********Have gloves and mask available for use per her concern.******** Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Camp, William and Melanie _31 | Select One | 2020-05-13 | TechOpen | customer request - please check on the lights at the deep end as well and make sure all are operational Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow u | Entered into aACE | |
| Aichenbaum, Ruth _22 | Dennis | 2020-05-19 | OpenHeaterService | Inspect heater for damage, assess for recommendation | Entered into aACE | |
| Aichenbaum, Ruth _22 | Blaize | 2020-05-15 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow | Entered into aACE | |
| Moyer, Stephen & Teresa _331 | Mike | 2020-05-13 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Lawlor, John _357 | Blaize | 2020-05-13 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Scholl, Richard _218 | Blaize | 2020-05-11 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Todd, Jacky _202 | Blaize | 2020-05-15 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Coen, Randi _119 | Blaize | 2020-05-13 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Shaw, Anita _193 | Mike | 2020-05-13 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Savett, Sherrie _368 | Billy | 2020-05-05 | CustomerVisit | Pre inspect open. | Entered into aACE | |
| Schwarz, Diane and Rick _190 | Blaize | 2020-05-14 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Piroeff, Homer and Kathy _84 | Blaize | 2020-05-11 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Carp, Kate and Ned _143 | Blaize | 2020-05-11 | TechOpen | ---There is a piece of glass( round table top that slid on top of pool cover during the winter. Whoever takes the cover off should be really careful that they retrieve it and it doesn’t fall to the bottom of the pool.--- Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Vellios, Taeson _101 | Blaize | 2020-05-11 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Good, Colin _145 | Select One | 2020-05-13 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Copeland, Mary _35 | Billy | 2020-05-05 | CustomerVisit | Pre inspect open. | Entered into aACE | |
| O'Grady, Meg _78 | Billy | 2020-05-05 | CustomerVisit | Pre inspect open. | Entered into aACE | |
| Polidori, John _341 | Dennis | 2020-05-06 | Installations | Need to replace filter pump and jet pump with VSF | Entered into aACE | |
| Polidori, John _341 | Dennis | 2020-05-08 | Installations | 1. Need to replace filter pump and jet pump with VSF (separate ticket) 2. Finish assign circuits, program etc 3. Final assembly of UV with sleeve testing and bulb (after startup) 4. Final connection of salt cell (after startup) 5. Repipe waste line | Entered into aACE | |
| Faust, John _384 | Billy | 2020-05-04 | CustomerVisit | Pre inspect open. | Entered into aACE | |
| Polidori, John _341 | Dennis | 2020-05-04 | Installations | 1. Connect to WiFi, assign circuits, program etc 3. Final assembly of UV with sleeve testing and bulb (after startup) 4. Final connection of salt cell (after startup) 5. Repipe waste line | Entered into aACE | |
| Bari, Jon _27 | Mike | 2020-05-17 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Bari, Jon _27 | Mike | 2020-05-18 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Mayson, Dane and Michelle _167 | Billy | 2020-05-04 | CustomerVisit | Pre inspect open. | Entered into aACE | |
| Strode, Matt _126 | Jason | 2020-05-04 | OpenVac | Vac and skim | Entered into aACE | |
| Doghramji, Rose Marie _4 | Billy | 2020-05-04 | CustomerVisit | Pre inspect open. | Entered into aACE | |
| Lasseter, Jarkeer _133 | Billy | 2020-05-04 | CustomerVisit | Pre inspect open. | Entered into aACE | |
| Mays, Steve _130 | Billy | 2020-05-04 | CustomerVisit | Pre-inspect open. | Entered into aACE | |
| Szeftel, Ivan _17 | Jason | 2020-05-04 | OpenVac | Vac to waste and skim | Entered into aACE | |
| Polidori, John _341 | Jason | 2020-05-04 | OpenVac | Hammer head vac and skim | Entered into aACE | |
| Caparo, Tina and Dan _142 | Billy | 2020-05-04 | CustomerVisit | Pre inspect open. | Entered into aACE | |
| Rothstein, Michael _238 | Mike | 2020-05-08 | Installations | Install new filter and mv | Entered into aACE | |
| Gordon, Tod _15 | Select One | 2020-05-03 | OpenHeaterService | CLOSING NON-USED TICKET | Closed | |
| Gordon, Tod _15 | Select One | 2020-05-03 | OpenVac | CLOSING TO ELIMINATE DUPE TICKET | Closed | |
| Gordon, Tod _15 | Mike | 2020-05-04 | TechOpen | *new STK cust Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ok ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Gordon, Gary _388 | Select One | 2020-05-04 | OpenHeaterService | CLOSING NON-USED TICKET | Closed | |
| Gordon, Gary _388 | Tracie | 2020-05-08 | OpenVac | Initial vac | Entered into aACE | |
| Gordon, Gary _388 | Mike | 2020-05-04 | TechOpen | *new STK customer NOT DOING SPA Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— | Entered into aACE | |
| Gordon, Gary _388 | Blaize | 2020-05-04 | PrepOpen | *new STK customer Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Kohler, Peter _194 | Dennis | 2020-05-02 | CustomerVisit | Electrical is unsafe and unusable. At least timer must be replaced before continuing | Entered into aACE | |
| Haller, Anthony _389 | Dennis | 2020-05-02 | TechOpen | *new STK Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Ehresman, Brian _234 | Select One | 2020-05-03 | TechOpen | CLOSING UNUSED TICKET | Closed | |
| Ehresman, Brian _234 | Select One | 2020-05-03 | PrepOpen | CLOSING UNUSED TICKET | Closed | |
| Abruzzese, Frank and Angela _21 | Blaize | 2020-05-12 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Abruzzese, Frank and Angela _21 | Evan | 2020-05-12 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket | Entered into aACE | |
| Kohler, Peter _194 | Dennis | 2020-05-02 | CustomerVisit | Electrical is unsafe and unusable. At least timer must be replaced before continuing | Entered into aACE | |
| Matthews, John _395 | Dennis | 2020-05-02 | Repair | Plug and outlet feeding timer are unsafe and must be repaired before startup. | Entered into aACE | |
| Bagga, Khushi _420 | Blaize | 2020-05-02 | CustomerVisit | New Spa Eyes, fire up heater, remove cable from pool. | Entered into aACE | |
| Copit, Steven _366 | Dennis | 2020-05-02 | CustomerVisit | Salt system | Entered into aACE | |
| Vanhouten, David _124 | Dennis | 2020-05-02 | CustomerVisit | Check salt system, seems to be bad reading on salt level Ensure system in auto before leaving | Entered into aACE | |
| Naldzin, Lauren and Matt _175 | Blaize | 2020-05-01 | FilterElement | Install new element(Hayward) | Entered into aACE | |
| O'Connor-Eicke, Kathleen _176 | Dennis | 2020-05-02 | Repair | Fell on pipe at equipment, broken at base of pump | Entered into aACE | |
| Schafer, Jon _92 | Dennis | 2020-05-01 | Installations | Replace bad multiport valve | Entered into aACE | |
| Steinberg, David _415 | Tracie | 2020-05-13 | OpenVac | *new STK customer Opening Vac:PROVIDE INITIAL VACUUMING OF POOL | Entered into aACE | |
| Steinberg, David _415 | Select One | 2020-05-10 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Steinberg, David _415 | Mike | 2020-05-11 | TechOpen | *new STK customer Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. | Entered into aACE | |
| Steinberg, David _415 | Tracie | 2020-05-11 | PrepOpen | *new STK customer Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Philbin, Colleen _83 | Billy | 2020-05-01 | CustomerVisit | Spin. Adjust chem levels to receive stain remover. | Entered into aACE | |
| Moffitt, Nancy Ann _399 | Billy | 2020-07-16 | OpenVac | *new STK customer Opening Vac:PROVIDE INITIAL VACUUMING OF POOL | Entered into aACE | |
| Moffitt, Nancy Ann _399 | Blaize | 2020-07-13 | TechOpen | *new STK customer Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. | Entered into aACE | |
| Moffitt, Nancy Ann _399 | Blaize | 2020-07-07 | PrepOpen | *new STK customer Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Murphy, Raymond _401 | Select One | 2020-05-17 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Murphy, Raymond _401 | Mike | 2020-05-22 | TechOpen | *new STK customer Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Heater:TEST FIRE POOL HEATER | Entered into aACE | |
| Murphy, Raymond _401 | Blaize | 2020-05-21 | PrepOpen | *new STK customer Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Shock:SHOCK POOL AT TIME OF OPENING Opening Heater:TEST FIRE POOL HEATER | Entered into aACE | |
| Baldino, Sandra _26 | Blaize | 2020-05-01 | CustomerVisit | Check water level, clarity, cover status | Entered into aACE | |
| Janas, Kathy _254 | Blaize | 2020-05-01 | CustomerVisit | Check conditions(water level, clarity, status) | Entered into aACE | |
| Heck, Kevin _373 | Tracie | 2020-05-13 | OpenVac | *new STK customer Opening Vac:PROVIDE INITIAL VACUUMING OF POOL | Entered into aACE | |
| Heck, Kevin _373 | Select One | 2020-05-10 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Heck, Kevin _373 | Select One | 2020-05-10 | TechOpen | CLOSING UNUSED TICKET | Closed | |
| Raynes, Arthur _252 | Select One | 2020-06-08 | TechOpen | *new STK customer *DO NOT PULL PLUG FOR POLARIS* Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. 3 - Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Raynes, Arthur _252 | Evan | 2020-06-02 | PrepOpen | *new STK customer *DO NOT PULL PLUG FOR POLARIS* | Entered into aACE | |
| Savett, Sherrie _368 | Select One | 2020-05-03 | OpenHeaterService | CLOSING NON-USED TICKET | Closed | |
| Savett, Sherrie _368 | Select One | 2020-05-03 | TechOpen | CLOSING DUPE TICKET | Closed | |
| Savett, Sherrie _368 | Evan | 2020-05-05 | PrepOpen | *new STK customer 1 - Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. 3 - Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Billy | 2020-05-01 | CustomerVisit | B/w. | Entered into aACE | |
| Chulik, Steve and Michel _128 | Mike | 2020-05-08 | Heater | Trouble with heater (in hot tub mode) sometimes turns itself off - message says needs service. Happens intermittently. Also can't turn on heater for pool mode. Can someone stop by to assist. | Entered into aACE | |
| Burton, Mike _141 | Dennis | 2020-05-01 | CustomerVisit | Light out of niche | Entered into aACE | |
| Chulik, Steve and Michel _128 | Dennis | 2020-05-14 | Repair | Customer states "Problems with control panel. 3 amp fuse keeps blowing on the breaker. Happens intermittently." | Entered into aACE | |
| Ehresman, Brian _234 | Billy | 2020-05-01 | CustomerVisit | Add Carboy. | Entered into aACE | |
| Rubin, Meegan _91 | Blaize | 2020-04-30 | Backwash | Empty baskets, backwash, chem check | Entered into aACE | |
| Jacoby, Vail _55 | Blaize | 2020-04-30 | Backwash | Empty baskets, backwash, chem check | Entered into aACE | |
| Margolis, Lisa _65 | Blaize | 2020-04-30 | Backwash | Empty baskets, backwash, chem check | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Blaize | 2020-04-30 | Backwash | Backwash, Empty baskets, chem check | Entered into aACE | |
| Polidori, John _341 | Blaize | 2020-04-30 | CustomerVisit | Setup dehumidifier and start hose | Entered into aACE | |
| Goldfarb, Stanley _47 | Dennis | 2020-04-30 | Installations | Replace broken push pull with new 2” multiport | Entered into aACE | |
| Ryan, Deb and Bill _2 | Billy | 2020-04-30 | CustomerVisit | Set return to spa only, closed valve to turn pool cleaner off, pool suction only (max fill to spa) With water at tile level set suction to spa only to filter out debris (cloudiness) from residue in spa. Left in service mode with returns wide open to keep spa full. Can be shut off at control if water needs to be still for testing. Can be left in auto after testing | Entered into aACE | |
| Ryan, Deb and Bill _2 | Dennis | 2020-04-30 | CustomerVisit | Use system to refill spa | Entered into aACE | |
| Mayer, Ken _250 | Evan | 2020-04-29 | CustomerVisit | Entered into aACE | ||
| Rubin, Meegan _91 | Evan | 2020-04-29 | Backwash | Backwash | Entered into aACE | |
| Palmer, Tonya _80 | Mike | 2020-05-20 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Palmer, Tonya _80 | Blaize | 2020-05-20 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Jacoby, Vail _55 | Evan | 2020-04-29 | Backwash | Backwash | Entered into aACE | |
| Housman, Henry _53 | Dennis | 2020-05-04 | Installations | Install step 3 Pentair IntelliCenter 8PSIC40 Pool and Spa Bundle Control System with Integrated Chlorine Generator, IC40 Cell and Wifi Link Kit Includes: (1) 150 AMP Sub Panel w/Integrated Chlorine Generator Transformer (1) IntelliCenter 8PSIC40 Control System w/Touchscreen (2) IntelliValve Valve Actuators (8) 3HP Relays (2) Temperature Sensors (1) IC40 Cell Kit (1) Wifi Link Kit Optional Equipment: Indoor Control Panel Wireless remote IntelliChem Controller BIOSHIELD 120W 115V 230V UV SYSTEM 62 GPM 40 LB OMEGA GRANULAR SALT | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Evan | 2020-04-29 | Backwash | Backwash and add DE | Entered into aACE | |
| Jacoby, Vail _55 | Billy | 2020-04-28 | CustomerVisit | Backwash. Install three skimmer baskets. | Entered into aACE | |
| Housman, Henry _53 | Dennis | 2020-04-29 | Installations | Install step 2 Pentair IntelliCenter 8PSIC40 Pool and Spa Bundle Control System with Integrated Chlorine Generator, IC40 Cell and Wifi Link Kit Includes: (1) 150 AMP Sub Panel w/Integrated Chlorine Generator Transformer (1) IntelliCenter 8PSIC40 Control System w/Touchscreen (2) IntelliValve Valve Actuators (8) 3HP Relays (2) Temperature Sensors (1) IC40 Cell Kit (1) Wifi Link Kit Optional Equipment: Indoor Control Panel Wireless remote IntelliChem Controller BIOSHIELD 120W 115V 230V UV SYSTEM 62 GPM 40 LB OMEGA GRANULAR SALT | Entered into aACE | |
| Kohler, Peter _194 | Billy | 2020-04-28 | CustomerVisit | Pre inspect open. | Entered into aACE | |
| Haller, Anthony _389 | Billy | 2020-04-28 | CustomerVisit | Pre inspect open. | Entered into aACE | |
| Mayson, Dane and Michelle _167 | Blaize | 2020-05-06 | TechOpen | 10 a DJM ***All need gloves and mask available for use if her son is present outdoors. He only has one lung. Do not touch gate or latch without gloves on.*** Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation | Entered into aACE | |
| Mayson, Dane and Michelle _167 | Blaize | 2020-05-06 | PrepOpen | ***All need gloves and mask available for use if her son is present outdoors. He only has one lung. Do not touch gate or latch without gloves on.*** Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Seiler, Ronald _192 | Blaize | 2020-05-27 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Seiler, Ronald _192 | Select One | 2020-05-24 | PrepOpen | CLOSING NON-USED TICKET - SEE INFO ON TECH OPEN TICKET | Closed | |
| Kozmina, Natalia _223 | Mike | 2020-05-03 | TechOpen | Entered into aACE | ||
| Szeftel, Ivan _17 | Billy | 2020-04-28 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Meyers, Bill _335 | Dennis | 2020-04-28 | CustomerVisit | Replace missing skimmer basket | Entered into aACE | |
| Bucklee, Karen _114 | Blaize | 2020-04-29 | CustomerVisit | already a hose there, just siphon out drain water off cover | Entered into aACE | |
| Morano, Tom _259 | Select One | 2020-04-27 | OpenVac | CLOSING THIS TICKET AS IT WAS SUBMITTED ON SERVICE TICKET | Closed | |
| Pentair, Warranty _258 | Dennis | 2020-10-06 | PentairWarranty | Robert Anderson 430 Morris Avenue Bryn Mawr PA 19010 (610) 209-0818 WO-01030760 Product: 520555 CELL INTELLICHLOR IC40 PROBLEM DESCRIPTION: reading 0ppm at automation, probable flow switch | Entered into aACE | |
| Polidori, John _341 | Dennis | 2020-04-27 | FilterElement | Replace FNSP 60 element, tighten bolts during installation | Entered into aACE | |
| Polidori, John _341 | Dennis | 2020-04-28 | Installations | Polidori install 4 1. Connect to WiFi, assign circuits, program etc. 2. Replace missing wiring connection on wire from ballast to flow sensor 3. Final assembly of UV with sleeve testing and bulb (after startup) 4. Final connection of salt cell (after startup) 5. Repipe waste line 6. Review existing Gas Line Removal | Entered into aACE | |
| Corcoran, Richard _370 | Billy | 2020-04-27 | CustomerVisit | Pre inspect open. | Entered into aACE | |
| Fagan, Scott _42 | Evan | 2020-04-27 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Bieber, David _363 | Billy | 2020-04-27 | CustomerVisit | Pre inspect open. | Entered into aACE | |
| Jacoby, Vail _55 | Billy | 2020-04-27 | CustomerVisit | Pre inspect open. | Entered into aACE | |
| Vetkina, Inga _103 | Evan | 2020-04-27 | OpenVac | Hammerhead vac | Entered into aACE | |
| Pierce, Ray _181 | Dennis | 2020-05-13 | Installations | install VSF and UV | Entered into aACE | |
| Pierce, Ray _181 | Dennis | 2020-05-10 | OpenHeaterService | (MasterTemp) Open panels and inspect for rodent damage, including inside wiring compartment and blower intake. Turn unit on, check for ignition, let it run a few minutes to ensure it stays on. Check temp settings. | Entered into aACE | |
| Pierce, Ray _181 | Blaize | 2020-09-19 | CoverService | Cover Service: Clean & prepare cover with special chemicals recommended by cover manufacture Inspect cover for repairs – contact customer with possible repair options if necessary Fold and prepare cover for summer storage Store cover at offsite location for the summer for an additional charge or deliver back to customer site at a later date | Entered into aACE | |
| Pierce, Ray _181 | Dennis | 2020-05-10 | TechOpen | Pictures of equipment, send to helpme, PIC ‘customer’ TechOpen 2020. Assembly and startup, check system operation. | Entered into aACE | |
| Pierce, Ray _181 | Zak | 2020-05-13 | PrepOpen | CLOSING NON-USED TICKET | Closed | |
| Polidori, John _341 | Billy | 2020-04-27 | Turn Water OnOff | Deliver filter to DM. Gage level. | Closed | |
| Copit, Steven _366 | Blaize | 2020-04-27 | FilterInstallation | Install new pressure gauge | Entered into aACE | |
| Goldfarb, Stanley _47 | Blaize | 2020-04-27 | CustomerVisit | Install new element and check on status of pool(PreOpen) | Entered into aACE | |
| O'Grady, Meg _78 | Select One | 2020-05-03 | TechOpen | CLOSING TO ELIMINATE DUPE TICKET | Closed | |
| O'Grady, Meg _78 | Evan | 2020-05-05 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Kozmina, Natalia _223 | Select One | 2020-05-03 | TechOpen | CLOSED TO ELIMINATE DUPLICATE TICKET | Closed | |
| Kozmina, Natalia _223 | Blaize | 2020-05-04 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Bucklee, Karen _114 | Select One | 2020-05-17 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Bucklee, Karen _114 | Mike | 2020-05-19 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Gray, William _372 | Dennis | 2020-04-25 | CustomerVisit | Respond to customer call | Entered into aACE | |
| Jenkins, Stephen _56 | Dennis | 2020-04-25 | CustomerVisit | Check skim basket type | Closed | |
| Golen, Zachary _355 | Blaize | 2020-04-25 | Heater | Customer wanted heated running. | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Dennis | 2020-04-25 | CustomerVisit | Auto control issues | Entered into aACE | |
| Vetkina, Inga _103 | Dennis | 2020-04-24 | FilterInstallation | Filter Installation | Closed | |
| Margolis, Lisa _65 | Dennis | 2020-04-24 | Installations | UV Installation 522637 Bioshield UV 263026 3 way valve | Entered into aACE | |
| Bagga, Khushi _420 | Dennis | 2020-04-28 | TechOpen | Pictures of equipment, send to helpme, PIC ‘customer’ TechOpen 2020. Assembly and startup, check system operation. | Entered into aACE | |
| Gray, William _372 | Billy | 2020-04-23 | OpenVac | Finish open vac. | Entered into aACE | |
| Earle, Jack _383 | Dennis | 2020-05-14 | TechOpen | STK ********Do not prep open until heater is taken care of.********* Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Earle, Jack _383 | Dennis | 2020-05-14 | PrepOpen | STK **Do not prep open until heater is taken care of.** Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Ficchi, Donna _386 | Tracie | 2020-05-08 | OpenVac | STK Opening Vac:PROVIDE INITIAL VACUUMING OF POOL Skimmed, brushed, backwashed pool | Entered into aACE | |
| Ficci, Donna _386 | Select One | 2020-05-03 | OpenHeaterService | CLOSING NON-USED TICKET | Closed | |
| Ficchi, Donna _386 | Mike | 2020-05-03 | TechOpen | STK Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. | Entered into aACE | |
| Faust, John _384 | Select One | 2020-05-03 | OpenVac | CLOSING TO ELIMINATE DUPE TICKET | Closed | |
| Faust, John _384 | Mike | 2020-05-05 | TechOpen | STK customer Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. | Entered into aACE | |
| Newman, Allen _402 | Select One | 2020-06-07 | OpenVac | CLOSING UNUSED TICKET | Closed | |
| Newman, Allen _402 | Select One | 2020-06-07 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Newman, Allen _402 | Select One | 2020-06-07 | TechOpen | CLOSING UNUSED TICKET | Closed | |
| Retig, Joyce _231 | Mike | 2020-05-04 | TechOpen | new STK Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. | Entered into aACE | |
| Brown, Leslie _213 | Mike | 2020-05-04 | TechOpen | Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. | Entered into aACE | |
| Dormans, Nan _151 | Blaize | 2020-05-07 | TechOpen | Entered into aACE | ||
| Doghramji, Rose Marie _4 | Blaize | 2020-05-06 | TechOpen | Entered into aACE | ||
| Morrione, Frani _171 | Blaize | 2020-05-20 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Lasseter, Jarkeer _133 | Blaize | 2020-05-06 | TechOpen | Note took 1hr to pump of water with waste pump/remove debris/cleanup | Entered into aACE | |
| Mays, Steve _130 | Blaize | 2020-05-06 | TechOpen | Entered into aACE | ||
| Mckenna, Joe _360 | Blaize | 2020-05-06 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Janas, Kathy _254 | Blaize | 2020-05-05 | TechOpen | Entered into aACE | ||
| Baldino, Sandra _26 | Select One | 2020-05-05 | TechOpen | Entered into aACE | ||
| Copeland, Mary _35 | Mike | 2020-05-03 | TechOpen | Wants pool looking nice for potential buyers. putting home on market. team will need to have everything looking clean and nice for prospective owners. | Entered into aACE | |
| Stampone, Julia _347 | Evan | 2020-04-23 | OpenVac | Hammerhead vac | Entered into aACE | |
| Tulin, Stan and Riki _100 | Billy | 2020-04-23 | OpenVac | Open vac HH. Spin chem. Add cl2. | Entered into aACE | |
| Caparo, Tina and Dan _142 | Blaize | 2020-10-22 | Covers | cover repair | Entered into aACE | |
| O'Connor, Marla _297 | Evan | 2020-04-23 | OpenVac | Hammerhead vac | Entered into aACE | |
| Schafer, Jon _92 | Blaize | 2020-10-08 | CoverService | Clean & prepare cover with special chemicals recommended by cover manufacture Inspect cover for repairs – contact customer with possible repair options if necessary Fold and prepare cover for summer storage Store cover at offsite location for the summer for an additional charge or deliver back to customer site at a later date | Entered into aACE | |
| Schafer, Jon _92 | Select One | 2020-04-26 | OpenVac | CLOSING NON-USED TICKET | Closed | |
| Haller, Anthony _389 | Dennis | 2020-05-02 | OpenHeaterService | new STK | Entered into aACE | |
| Haller, Anthony _389 | Select One | 2020-04-26 | OpenVac | the open vac was recorded in 5/2 service ticket | Entered into aACE | |
| Haller, Anthony _389 | Blaize | 2020-05-01 | PrepOpen | new STK | Entered into aACE | |
| Corcoran, Richard _370 | Evan | 2020-04-29 | OpenVac | Hammerhead vac | Entered into aACE | |
| Corcoran, Richard _370 | Dennis | 2020-04-29 | OpenHeaterService | new STK 4 - Opening Heater:TEST FIRE POOL HEATER Leave heater running at moderate temperature after testing. Owner will adjust temperature. | Entered into aACE | |
| Corcoran, Richard _370 | Dennis | 2020-04-29 | TechOpen | new STK 1 - Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. 2 - Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. 3 - Opening Shock:SHOCK POOL AT TIME OF OPENING 4 - Opening Heater:TEST FIRE POOL HEATER Leave heater running at moderate temperature after testing. Owner will adjust temperature. 5 - Opening Vac:PROVIDE INITIAL VACUUMING OF POOL | Entered into aACE | |
| Raynes, Arthur _252 | Evan | 2020-06-09 | OpenVac | new STK customer DO NOT PULL CLEANER PLUG Opening Vac:PROVIDE INITIAL VACUUMING OF POOL | Entered into aACE | |
| Kohler, Peter _194 | Select One | 2020-04-26 | OpenHeaterService | CLOSING NON-USED TICKET | Closed | |
| Kohler, Peter _194 | Mike | 2020-05-07 | TechOpen | new STK 1 - Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. 2 - Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. 3 - Opening Heater:TEST FIRE POOL HEATER | Entered into aACE | |
| Rock, Robert _88 | Select One | 2020-04-26 | OpenHeaterService | CLOSING NON-USED TICKET | Closed | |
| Rock, Robert _88 | Evan | 2020-04-29 | OpenVac | Hammerhead vac | Entered into aACE | |
| Rock, Robert _88 | Blaize | 2020-04-29 | TechOpen | new STK 1 - Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. 2 - Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. 3 - Opening Shock:SHOCK POOL AT TIME OF OPENING 4 - Opening Heater:TEST FIRE POOL HEATER Leave heater running at moderate temperature after testing. Owner will adjust temperature. 5 - Opening Vac:PROVIDE INITIAL VACUUMING OF POOL | Entered into aACE | |
| Ruslander, Katie and Andrew _188 | Select One | Covers | anchor review | Pending | ||
| Szeftel, Ivan _17 | Dennis | 2020-04-26 | OpenHeaterService | *******has dogs-pls ring doorbell first so he can get them inside****** | Entered into aACE | |
| Szeftel, Ivan _17 | Select One | 2020-04-26 | OpenVac | CLOSED THIS TICKET TO ELIMINATE DUPE TICKET | Closed | |
| Szeftel, Ivan _17 | Dennis | 2020-05-01 | TechOpen | *******has dogs-pls ring doorbell first so he can get them inside****** 1 - Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. 2 - Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. 3 - Opening Shock:SHOCK POOL AT TIME OF OPENING 4 - Opening Heater:TEST FIRE POOL HEATER 5 - Opening Vac:PROVIDE INITIAL VACUUMING OF POOL | Entered into aACE | |
| Schafer, Jon _92 | Blaize | 2020-04-28 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Schafer, Jon _92 | Evan | 2020-04-26 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Philbin, Colleen _83 | Billy | 2020-04-22 | CustomerVisit | Inspect status of stains. Spin chems. | Entered into aACE | |
| Park, Inkook _81 | Select One | 2020-04-30 | Repair | CLOSING UNUSED TICKET-------------- Empty, clean and fill pool | Closed | |
| Aichenbaum, Ruth _22 | Dennis | 2020-05-27 | Installations | Install UV | Entered into aACE | |
| Kuhn, Nancy and Gordan _61 | Evan | 2020-05-12 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| O'Connor, Marla _297 | Billy | 2020-04-22 | CustomerVisit | Add Carboy 2.5 | Entered into aACE | |
| Morano, Tom _259 | Dennis | 2020-04-22 | CustomerVisit | Follow up to opening | Entered into aACE | |
| Schmerling, Ariel _242 | Billy | 2020-04-22 | CustomerVisit | Add Carboy. | Entered into aACE | |
| Fath, Kristen _212 | Billy | 2020-04-22 | Cleaner | Furnish and install: Polaris 9-100-1015 sand/silt cleaner bag on existing cleaner. | Entered into aACE | |
| Edelman, Jon _40 | Billy | 2020-04-22 | Turn Water OnOff | Hose on. | Entered into aACE | |
| Yirenkyi, Naa _208 | Select One | 2020-04-24 | OpenHeaterService | CLOSING TICKET - SHE WENT WITH ANOTHER COMPANY | Closed | |
| Haller, Anthony _389 | Dennis | 2020-05-02 | TechOpen | *new STK Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Edelman, Jon _40 | Billy | 2020-04-21 | Turn Water OnOff | Stop hose. Gage level | Entered into aACE | |
| Meyers, Bill _335 | Dennis | 2020-04-21 | Installations | Install new heater and UV step 1 | Entered into aACE | |
| Meyers, Bill _335 | Dennis | 2020-04-25 | Installations | Heater and UV install part 2 | Entered into aACE | |
| Tulin, Stan and Riki _100 | Blaize | 2020-04-21 | PrepOpen | NOTE: we will need to get in garage for supplies(railing, baskets, etc.. and store cover More info in findings | Entered into aACE | |
| Gray, William _372 | Billy | 2020-04-21 | OpenVac | HH. | Entered into aACE | |
| Meyers, Bill _335 | Dennis | 2020-04-21 | Installations | CLOSING TO ELIMINATE DUPE TICKET | Closed | |
| Ryan, Deb and Bill _2 | Billy | 2020-04-21 | OpenVac | HH. Open vac | Entered into aACE | |
| Conway, Ottilie _121 | Select One | 2020-05-27 | TechOpen | per customer, We do not have any propane so no heater check. Any cleaning of the heater would be appreciated. | Entered into aACE | |
| Edelman, Jon _40 | Billy | 2020-04-21 | Turn Water OnOff | Add 10 inch to level. | Entered into aACE | |
| Philbin, Colleen _83 | Billy | 2020-04-20 | CustomerVisit | Spin chems Inspect appearance. | Entered into aACE | |
| Copit, Steven _366 | Billy | 2020-04-20 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Edelman, Jon _40 | Billy | 2020-04-20 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Matthews, John _395 | Billy | 2020-04-20 | CustomerVisit | Pre inspect open. | Entered into aACE | |
| Meyers, Bill _335 | Billy | 2020-04-20 | CustomerVisit | Dump 2.5. Carboy | Entered into aACE | |
| Meyers, Bill _335 | Billy | 2020-04-20 | CustomerVisit | Deliver heater | Entered into aACE | |
| Stampone, Julia _347 | Blaize | 2020-04-20 | CustomerVisit | Cover was pulled off, needs roughly 1in water to be ready | Entered into aACE | |
| Edelman, Jon _40 | Dennis | 2020-04-22 | OpenHeaterService | MasterTemp, Open panels and inspect for rodent damage, including inside wiring compartment and blower intake. Turn unit on, check for ignition, let it run a few minutes to ensure it stays on. Check temp settings. | Entered into aACE | |
| Edelman, Jon _40 | Evan | 2020-04-23 | OpenVac | Hammerhead vac Take before pic, perform vac. Take after pic send BOTH to Pic (customer) OpenVac 2020 | Entered into aACE | |
| Saindon, Deborah _407 | Dennis | 2020-05-02 | OpenHeaterService | Opening Heater:TEST FIRE POOL HEATER Leave heater running at moderate temperature after testing. Owner will adjust temperature. | Entered into aACE | |
| Saindon, Deborah _407 | Dennis | 2020-05-02 | TechOpen | Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. 3 - Opening Shock:SHOCK POOL AT TIME OF OPENING 4 - Opening Heater:TEST FIRE POOL HEATER Leave heater running at moderate temperature after testing. Owner will adjust temperature. | Entered into aACE | |
| Tulin, Stan and Riki _100 | Blaize | 2020-04-20 | CustomerVisit | Level was 3/4ths up tile more info in finding | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Dennis | 2020-04-20 | CustomerVisit | Check salt system and auto fill | Entered into aACE | |
| O'Connor-Eicke, Kathleen _176 | Blaize | 2020-04-20 | CustomerVisit | Spoke with O’Connor’s, they pulled pump and filled pool More info in findings | Entered into aACE | |
| O'Connor, Marla _297 | Blaize | 2020-04-20 | CustomerVisit | Level is down 2.5 inch from tile (Saw Marla she will turn hose off) More info in findings | Entered into aACE | |
| Vetkina, Inga _103 | Blaize | 2020-04-20 | CustomerVisit | Water level is 3 inch below tile More info in findings | Entered into aACE | |
| Guinan (Phoenixville), Steve _425 | Dennis | 2020-04-23 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Gray, William _372 | Dennis | 2020-04-20 | TechOpen | Continue assembly and startup of equipment, assess layout. | Entered into aACE | |
| Jordan, Lauren _163 | Mike | 2020-05-20 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Jordan, Lauren _163 | Mike | 2020-05-20 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Park, Inkook _81 | Select One | 2020-06-07 | OpenHeaterService | CLOSING UNUSED TICKDET | Closed | |
| Park, Inkook _81 | Blaize | 2020-06-09 | TechOpen | Entered into aACE | ||
| Park, Inkook _81 | Blaize | 2020-06-09 | PrepOpen | Start pump down process with PrepOpen | Entered into aACE | |
| Edelman, Jon _40 | Dennis | 2020-04-22 | TechOpen | Assembly and startup, check system operation | Entered into aACE | |
| Serletti, Bonnie _93 | Dennis | 2020-04-18 | CustomerVisit | Troubleshoot shallow pool light not working | Entered into aACE | |
| 1125 Bryn Lawn Rd, Hoffman/Slane _10 | Blaize | 2020-05-05 | TechOpen | GATE CODE 6016 Take picture(s) of equipment Pic (customer) PrepOpen 2020 Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| 1125 Bryn Lawn Rd, Hoffman/Slane _10 | Evan | 2020-05-05 | PrepOpen | GATE CODE 6016 Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/followup items Complete ticket, submit | Entered into aACE | |
| Thomas, Natasha _99 | Blaize | 2020-09-19 | CoverService | Clean & prepare cover with special chemicals recommended by cover manufacture Inspect cover for repairs – contact customer with possible repair options if necessary Fold and prepare cover for summer storage Store cover at offsite location for the summer for an additional charge or deliver back to customer site at a later date | Entered into aACE | |
| Thomas, Natasha _99 | Dennis | 2020-05-23 | OpenHeaterService | Report problem with heater | Entered into aACE | |
| Hallwoods, Caroline _344 | Select One | 2020-05-10 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Hallwoods, Caroline _344 | Select One | 2020-05-10 | OpenVac | CLOSING NON-USED TICKET - OPEN VAC WAS SUBMITTED AS A SERVICE TICKET | Closed | |
| Hallwoods, Caroline _344 | Select One | 2020-05-13 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Roche, Tim _462 | Blaize | 2020-10-19 | CoverService | Clean & prepare cover with special chemicals recommended by cover manufacture Inspect cover for repairs – contact customer with possible repair options if necessary Fold and prepare cover for summer storage Store cover at offsite location for the summer for an additional charge or deliver back to customer site at a later date | Entered into aACE | |
| Feinzig Schwartz, Emily _230 | Blaize | 2020-06-25 | Heater | I submitted this because I found it, info in findings | Entered into aACE | |
| Feinzig Schwartz, Emily _230 | Jason | 2020-05-21 | OpenVac | Take before pic, perform vac. Take after pic send BOTH to Pic (customer) OpenVac 2020 | Entered into aACE | |
| Feinzig Schwartz, Emily _230 | Select One | 2020-05-19 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Feinzig Schwartz, Emily _230 | Select One | 2020-05-17 | PrepOpen | CLOSING NON-USED TICKET | Closed | |
| Katz, Sheila _58 | Blaize | 2020-04-17 | Heater | Check propane level, start up heater | Entered into aACE | |
| Alles, Steve _23 | Billy | 2020-04-17 | CustomerVisit | Chem spin | Entered into aACE | |
| Polidori, John _341 | Billy | 2020-04-17 | CustomerVisit | Check progress and waste water. | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Blaize | 2020-04-17 | Backwash | Check pump prime status | Entered into aACE | |
| Nally, Allison _74 | Billy | 2020-04-17 | CustomerVisit | Chem spin | Entered into aACE | |
| Eisner, Evan and Lyn _127 | Dennis | 2020-04-20 | Installations | booster pump LAMS05 | Entered into aACE | |
| Polidori, John _341 | Billy | 2020-04-17 | CustomerVisit | Check progress and waste water. | Entered into aACE | |
| Stanton, Linda and Dave _95 | Dennis | 2020-04-20 | CustomerVisit | Follow up visit to check cleaner operation and program, also follow up cleaning for heater that was extremely dirty at open heater service. Install vac alert | Entered into aACE | |
| Golen, Zachary _355 | Dennis | 2020-04-17 | TechOpen | Follow up to opening; Install and test UV, Check heater operation (verify gas line repair by others) | Entered into aACE | |
| Thomas, Natasha _99 | Blaize | 2020-05-11 | TechOpen | ----we need to put up the safety fence---- Take picture(s) of equipment Pic (customer) PrepOpen 2020 Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Matthews, John _395 | Tracie | 2020-04-19 | PrepOpen | Take before pic, perform vac. Take after pic send BOTH to Pic (customer) OpenVac 2020 | Entered into aACE | |
| Matthews, John _395 | Select One | 2020-05-03 | TechOpen | CLOSING TO ELIMINATE DUPE TICKET SEE INFO ON REPAIR TICKET | Closed | |
| Copit, Steven _366 | Dennis | 2020-04-19 | OpenHeaterService | Opening Heater: TEST FIRE POOL HEATER * Leave heater running at moderate temperature after testing. Owner will adjust temperature. OR * Leave pilot on, if applicable, but heater off. Owner will turn on unit and adjust temperature. | Entered into aACE | |
| Copit, Steven _366 | Select One | 2020-04-19 | OpenVac | CLOSING THIS TICKET - OPEN VAC ON APRIL SERVICE SHEET | Closed | |
| Copit, Steven _366 | Dennis | 2020-04-22 | TechOpen | new STK: 1 - Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. 2 - Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. 3 - Opening Shock:SHOCK POOL AT TIME OF OPENING 4 - Opening Heater:TEST FIRE POOL HEATER 5 - Opening Vac:PROVIDE INITIAL VACUUMING OF POOL | Entered into aACE | |
| Goldstein, Judi _157 | Select One | 2020-05-19 | TechOpen | Removed plugs Startup system on spa | Entered into aACE | |
| Goldstein, Judi _157 | Mike | 2020-05-24 | PrepOpen | SPA 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme | Entered into aACE | |
| Goldstein, Judi _157 | Mike | 2020-05-19 | TechOpen | SALTWATER POOL | Entered into aACE | |
| Wilson, Wendy _105 | Blaize | 2020-05-04 | CoverService | Cover is in shed at bottom of property | Entered into aACE | |
| Wilson, Wendy _105 | Select One | 2020-05-03 | OpenVac | CLOSING TO ELIMINATE DUPE TICKET | Closed | |
| Wilson, Wendy _105 | Blaize | 2020-05-04 | TechOpen | Keep the gate closed! also says do not leave her water too low after backwash 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme | Entered into aACE | |
| Wilson, Wendy _105 | Blaize | 2020-05-04 | PrepOpen | Keep the gate closed! also says do not leave her water too low after backwash 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme | Entered into aACE | |
| Trauffer, Ed _217 | Select One | 2020-05-31 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Trauffer, Ed _217 | Evan | 2020-06-03 | OpenVac | Hammerhead vac | Entered into aACE | |
| Trauffer, Ed _217 | Blaize | 2020-06-03 | TechOpen | 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme | Entered into aACE | |
| Trauffer, Ed _217 | Evan | 2020-06-03 | PrepOpen | 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme | Entered into aACE | |
| Lurio, Margaret _351 | Dennis | 2020-06-30 | Repair | swim jet testing | Entered into aACE | |
| Mayer, Ken _250 | Blaize | 2020-04-28 | TechOpen | 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme | Entered into aACE | |
| Fagan, Scott _42 | Dennis | 2020-05-01 | TechOpen | 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme | Entered into aACE | |
| Rubin, Meegan _91 | Blaize | 2020-04-28 | TechOpen | 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Blaize | 2020-04-28 | TechOpen | 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme | Entered into aACE | |
| Burton, Mike _141 | Dennis | 2020-05-01 | TechOpen | Pictures of equipment, send to helpme, PIC ‘customer’ TechOpen 2020. Assembly and startup, check system operation. | Entered into aACE | |
| Margolis, Lisa _65 | Select One | 2020-04-26 | TechOpen | CLOSING NON-USED TICKET SEE INFO ON PREP OPEN TICKET | Closed | |
| Naldzin, Lauren and Matt _175 | Select One | 2020-04-26 | TechOpen | Anytime after April 26th works for us. We have a family engagement on 4/26 and CANNOT have the pool open prior to this date. If you have availability to open any day from 4/27 - 5/1 that would be great. Desired swim date 5/2 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme | Choose One | |
| Jacoby, Vail _55 | Blaize | 2020-04-28 | TechOpen | 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme | Entered into aACE | |
| Strode, Matt _126 | Blaize | 2020-04-29 | TechOpen | 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme | Entered into aACE | |
| Goldfarb, Stanley _47 | Blaize | 2020-04-28 | TechOpen | Please make sure pool heater is up and running | Entered into aACE | |
| Schmerling, Ariel _242 | Dennis | 2020-04-28 | TechOpen | Pictures of equipment, send to helpme, PIC ‘customer’ TechOpen 2020. Assembly and startup, check system operation. | Entered into aACE | |
| Caparo, Tina and Dan _142 | Blaize | 2020-05-06 | TechOpen | 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme | Entered into aACE | |
| Meyers, Bill _335 | Blaize | 2020-04-16 | TechOpen | 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme | Entered into aACE | |
| Stampone, Julia _347 | Dennis | 2020-04-22 | TechOpen | 1. PIC on arrival; Email to helpme 2. Record psi 3. Update Work Performed | Entered into aACE | |
| D'Orazio, Anthony and Amy _39 | Dennis | 2020-04-16 | TechOpen | Assembly and startup, check system operation | Entered into aACE | |
| D'Orazio, Anthony and Amy _39 | Blaize | 2020-04-16 | PrepOpen | Prep Open tasks | Entered into aACE | |
| D'Orazio, Anthony and Amy _39 | Blaize | 2020-04-15 | CustomerVisit | Replace comet pump in preparation for opening | Entered into aACE | |
| Hameed, Burhan _50 | Dennis | 2020-04-15 | CustomerVisit | Investigate for equipment install | Entered into aACE | |
| Bradbeer, Carol _29 | Blaize | 2020-05-12 | TechOpen | *******be sure to wear PPE while there and no contact with the Bradbeers*******get power turned on inside house via Facetime******* Take picture(s) of equipment Pic (customer) TechOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| O'Connor, Marla _297 | Select One | 2020-04-19 | TechOpen | CLOSING TICKET AS TECH OPEN INFOR WAS INCLUDED ON PREP OPEN TICKET | Closed | |
| O'Connor, Marla _297 | Blaize | 2020-04-19 | PrepOpen | 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme | Entered into aACE | |
| Gray, William _372 | Blaize | 2020-04-15 | PrepOpen | Prep Open tasks | Entered into aACE | |
| Stampone, Julia _347 | Select One | 2020-04-19 | PrepOpen | CLOSING UNUSED TICKET - SEE TECH OPEN TICKET | Closed | |
| O'Connor-Eicke, Kathleen _176 | Select One | 2020-04-19 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| O'Connor-Eicke, Kathleen _176 | Blaize | 2020-04-25 | OpenVac | Opening Vac | Entered into aACE | |
| O'Connor-Eicke, Kathleen _176 | Select One | 2020-04-19 | TechOpen | 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme Customer wants us to store their cover at warehouse | Entered into aACE | |
| O'Connor-Eicke, Kathleen _176 | Evan | 2020-04-19 | PrepOpen | 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme Customer wants us to store their cover at warehouse | Entered into aACE | |
| Lurio, Margaret _351 | Select One | 2020-05-17 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Lurio, Margaret _351 | Blaize | 2020-05-18 | TechOpen | *******says do not shut off her propane********* "When you open our pool, we do not want the low fencing/gate to be installed around the pool." | Entered into aACE | |
| Lurio, Margaret _351 | Blaize | 2020-05-18 | PrepOpen | *******says do not shut off her propane********* "When you open our pool, we do not want the low fencing/gate to be installed around the pool." Level to low for startup needs about 7/8in. | Entered into aACE | |
| Ficchi, Donna _386 | Blaize | 2020-05-04 | PrepOpen | Follow STK rules Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Azorsky, Gary _376 | Select One | 2020-05-10 | PrepOpen | CLOSING TO ELIMINATE DUPE TICKET | Closed | |
| Faust, John _384 | Mike | 2020-05-05 | PrepOpen | Follow STK rules Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Kuhn, Nancy and Gordan _61 | Blaize | 2020-05-12 | TechOpen | Take picture of pool Pic (customer) PrepOpen 2020 Check for fresh water Verify drain covers, weir doors Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Meyers, Bill _335 | Billy | 2020-04-15 | Turn Water OnOff | Start hose | Entered into aACE | |
| Shaw, Anita _193 | Select One | 2020-05-10 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Shaw, Anita _193 | Evan | 2020-05-15 | OpenVac | Vac to waste | Entered into aACE | |
| Kiniry, Nancy and William _59 | Select One | 2020-05-17 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Conway, Ottilie _121 | Blaize | 2020-05-27 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| 1022 Spring Mill Rd (Spa), Hoffman _423 | Billy | 2020-04-14 | CustomerVisit | Collect water sample for Apple lab. Throw tennis ball 3 times for dog. | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Billy | 2020-04-14 | Choose One | Collect water sample for Apple lab. Throw tennis ball for dog 3 times. | Entered into aACE | |
| Alles, Steve _23 | Billy | 2020-04-14 | CustomerVisit | Pre inspect open. | Entered into aACE | |
| Kuhn, Nancy and Gordan _61 | Billy | 2020-04-14 | CustomerVisit | Pre inspect. Open | Entered into aACE | |
| Lurio, Margaret _351 | Billy | 2020-04-14 | CustomerVisit | Inspect cover. | Entered into aACE | |
| Gray, William _372 | Billy | 2020-04-14 | Turn Water OnOff | Hose on. Needs 18 inch. 16k gals. | Entered into aACE | |
| Goldstein, Judi _157 | Select One | 2020-05-18 | PrepOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening SALTWATER POOL | Entered into aACE | |
| Bagga, Khushi _420 | Dennis | 2020-04-14 | CustomerVisit | Per customer request: connect waste line and lower water 2" to avoid damage to fiber optic lights | Entered into aACE | |
| Meyers, Bill _335 | Blaize | 2020-04-16 | PrepOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Reyle, Jamie _117 | Billy | 2020-04-14 | Choose One | Pre inspect open. | Entered into aACE | |
| Gray, William _372 | Billy | 2020-04-14 | CustomerVisit | Per inspect for open | Entered into aACE | |
| Spector, Alex _196 | Select One | 2020-05-17 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Ryan, Deb and Bill _2 | Bryan | 2020-04-20 | CustomerVisit | Access the spa for an Acid wash spa | Open | |
| Ryan, Deb and Bill _2 | Dennis | 2020-04-21 | TechOpen | Assembly and startup, check system operation | Entered into aACE | |
| Philbin, Colleen _83 | Billy | 2020-04-14 | CustomerVisit | Per inspect for open. | Entered into aACE | |
| Morris, Gail and Howard _72 | Billy | 2020-04-14 | CustomerVisit | Drop CL05 | Entered into aACE | |
| Vetkina, Inga _103 | Select One | 2020-04-23 | TechOpen | Assembly and startup, check system operation | Entered into aACE | |
| Vetkina, Inga _103 | Blaize | 2020-04-21 | PrepOpen | Entered into aACE | ||
| Jenkins, Stephen _56 | Dennis | 2020-04-14 | CustomerVisit | 1. Jenkins Is salt system connected and working? 2. Jenkins drip from booster plug | Entered into aACE | |
| Ryan, David and Kelly _189 | Dennis | 2020-04-14 | CustomerVisit | 1. Cleaner in, test and program. 2. Check screen logic programs and operation | Entered into aACE | |
| Philbin, Colleen _83 | Dennis | 2020-04-16 | TechOpen | Assembly and startup, check system operation | Entered into aACE | |
| Fath, Kristen _212 | Dennis | 2020-04-16 | TechOpen | Assembly and startup Test equipment | Entered into aACE | |
| Stanton, Linda and Dave _95 | Blaize | 2020-04-15 | PrepOpen | Complete prep open tasks | Entered into aACE | |
| Alles, Steve _23 | Blaize | 2020-04-15 | TechOpen | Complete tech one tasks | Entered into aACE | |
| Nally, Allison _74 | Dennis | 2020-04-15 | TechOpen | Assembly and startup | Entered into aACE | |
| Serletti, Bonnie _93 | Select One | 2020-06-01 | CoverService | CLOSING UNUSED TICKET | Closed | |
| Ryan, David and Kelly _189 | Billy | 2020-04-13 | CustomerVisit | Chem test B/w. Install cleaner if chems ok. | Entered into aACE | |
| Mayer, Ken _250 | Evan | 2020-05-01 | OpenVac | Vac to waste | Entered into aACE | |
| Mayer, Ken _250 | Blaize | 2020-04-28 | PrepOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Fagan, Scott _42 | Blaize | 2020-09-19 | CoverService | * Clean & prepare cover with special chemicals recommended by cover manufacture * Inspect cover for repairs – contact customer with possible repair options if necessary * Fold and prepare cover for summer storage * Store cover at offsite location for the summer for an additional charge or deliver back to customer site at a later date | Entered into aACE | |
| Fagan, Scott _42 | Select One | 2020-04-26 | OpenHeaterService | Startup and test heater, inspect for damage. Check settings | Entered into aACE | |
| Fagan, Scott _42 | Evan | 2020-04-30 | OpenVac | hammerhead vac | Entered into aACE | |
| Fagan, Scott _42 | Blaize | 2020-04-30 | PrepOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Meyers, Bill _335 | Billy | 2020-04-13 | CustomerVisit | Pre inspect for open. Confirm type of gas that supplies heater. | Entered into aACE | |
| Hallwoods, Caroline _344 | Blaize | 2020-05-13 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Spector, Alex _196 | Evan | 2020-05-18 | PrepOpen | pick up the non-functioning pump left next to poolside | Entered into aACE | |
| Morris, Gail and Howard _72 | Billy | 2020-04-11 | Turn Water OnOff | Stop hose. Gage level. | Entered into aACE | |
| Gregorchuk, Scott _3 | Dennis | 2020-04-11 | CustomerVisit | Report “system not working” | Entered into aACE | |
| Wintz, Jim _418 | Dennis | 2020-04-11 | Leak Detection | Report by customer leak at backwash | Entered into aACE | |
| Kroungold, Sam _356 | Dennis | 2020-04-11 | FilterInstallation | Install new FNSP 48 with 2” multiport valve, remove old metal filter and push pull valve | Entered into aACE | |
| Gregorchuk, Scott _3 | Billy | 2020-04-11 | CustomerVisit | Check pH. Start hose | Entered into aACE | |
| Morris, Gail and Howard _72 | Billy | 2020-04-11 | Turn Water OnOff | Start hose | Entered into aACE | |
| Ryan, David and Kelly _189 | Billy | 2020-04-11 | Turn Water OnOff | Check level for start up | Entered into aACE | |
| Gregorchuk, Scott _3 | Billy | 2020-04-10 | CustomerVisit | Spin chem. Report to BA. | Entered into aACE | |
| Ryan, David and Kelly _189 | Billy | 2020-04-10 | Turn Water OnOff | Gage water level and advise customer. | Entered into aACE | |
| Kroungold, Sam _356 | Dennis | 2020-04-11 | TechOpen | 1. There is a steady leak from push/pull, it and the filter in very poor condition 2. OpenVac planned for Saturday 4/11 3. Have to return to resolve leaks, then finish startup | Entered into aACE | |
| Ryan, David and Kelly _189 | Dennis | 2020-04-11 | TechOpen | 1. Couldn’t connect via screen logic, service mode only, low water 2. Return after water raised to prime pool, add D.E., cleaner in, check automation | Entered into aACE | |
| Aichenbaum, Ruth _22 | Evan | 2020-05-16 | OpenVac | Hammerhead vac | Entered into aACE | |
| Dormans, Nan _151 | Blaize | 2020-05-07 | OpenHeaterService | "At the end of last season we could not get the heater to stay on. There was a discussion about dealing with the issue ( a new panel of some sort) when the pool is reopened this season." | Entered into aACE | |
| Dormans, Nan _151 | Blaize | 2020-05-04 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Stanton, Linda and Dave _95 | Dennis | 2020-04-12 | OpenHeaterService | (Raypak) Ensure good flame, clean orifices and burners as needed. Open draft hood and clean out exchanger and chamber | Entered into aACE | |
| Stanton, Linda and Dave _95 | Dennis | 2020-04-12 | TechOpen | ***ASAP FOR HOT TUB*** most important 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Morris, Gail and Howard _72 | Billy | 2020-04-09 | Turn Water OnOff | Turn off. Gage level. | Entered into aACE | |
| Philbin, Colleen _83 | Dennis | 2020-04-16 | OpenHeaterService | (MasterTemp) Open panels and inspect for rodent damage, including inside wiring compartment and blower intake. Turn unit on, check for ignition, let it run a few minutes to ensure it stays on. Check temp settings. | Entered into aACE | |
| Philbin, Colleen _83 | Evan | 2020-04-17 | OpenVac | Hammerhead vac | Entered into aACE | |
| Philbin, Colleen _83 | Blaize | 2020-04-16 | PrepOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Bradbeer, Carol _29 | Dennis | 2020-05-21 | OpenHeaterService | **********be sure to wear PPE while there and no contact with the Bradbeers******* | Entered into aACE | |
| Bradbeer, Carol _29 | Select One | 2020-05-17 | OpenVac | CLOSING TO ELIMINATE DUPE TICKET | Closed | |
| Hameed, Burhan _50 | Blaize | 2020-10-05 | CoverService | * Clean & prepare cover with special chemicals recommended by cover manufacture * Inspect cover for repairs – contact customer with possible repair options if necessary * Fold and prepare cover for summer storage * Store cover at offsite location for the summer for an additional charge or deliver back to customer site at a later date | Entered into aACE | |
| Serletti, Bonnie _93 | Blaize | 2020-04-09 | Installations | Install new spa eyes | Entered into aACE | |
| Gauen, Caleb _421 | Billy | 2020-04-09 | CustomerVisit | Water clear. Follow up HH blind open vac. W/ Vac to system. B/w filter. Install cleaner. Chem check. | Entered into aACE | |
| Horstmann, Helen _422 | Dennis | 2020-05-13 | TechOpen | Pictures of equipment, send to helpme, PIC ‘customer’ TechOpen 2020. Assembly and startup, check system operation. | Entered into aACE | |
| Meth, Don _70 | Select One | 2020-09-28 | CoverService | * Clean & prepare cover with special chemicals recommended by cover manufacture * Inspect cover for repairs – contact customer with possible repair options if necessary * Fold and prepare cover for summer storage * Store cover at offsite location for the summer for an additional charge or deliver back to customer site at a later date | Closed | |
| Meth, Don _70 | Dennis | 2020-06-01 | OpenHeaterService | Report rollout, repair and cleaning. | Entered into aACE | |
| Meth, Don _70 | Jason | 2020-05-28 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Meth, Don _70 | Blaize | 2020-05-27 | PrepOpen | bring cover back to LWPS for storage | Entered into aACE | |
| Morris, Gail and Howard _72 | Billy | 2020-04-09 | Turn Water OnOff | Re start hose. Gage fill rate based on yesterday. | Entered into aACE | |
| Gregorchuk, Scott _3 | Billy | 2020-04-09 | CustomerVisit | Drop robot. Add salt. | Entered into aACE | |
| Hameed, Burhan _50 | Select One | 2020-05-17 | OpenVac | CLOSING NON-USED TICKET TO ELIMINATE DUPE | Closed | |
| Hameed, Burhan _50 | Zak | 2020-05-19 | PrepOpen | Entered into aACE | ||
| Guinan (Phoenixville), Steve _425 | Dennis | 2020-04-23 | OpenHeaterService | Sta-Rite) pictures inside before and after record model, ser# Remove cover, inspect incl air intake and wiring compartment Clean out. Check for ignition, let run to be sure it stays on | Entered into aACE | |
| Guinan (Phoenixville), Steve _425 | Billy | 2020-04-23 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Guinan (Phoenixville), Steve _425 | Blaize | 2020-04-23 | PrepOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Guinan (Paoli), Steve _424 | Select One | 2020-09-28 | CoverService | * Clean & prepare cover with special chemicals recommended by cover manufacture * Inspect cover for repairs – contact customer with possible repair options if necessary * Fold and prepare cover for summer storage * Store cover at offsite location for the summer for an additional charge or deliver back to customer site at a later date | Pending | |
| Guinan (Paoli), Steve _424 | Select One | 2020-05-10 | OpenHeaterService | CLOSING UNUSED TICKET - SEE HEATER REPAIR TICKET DATED 5/30/20 | Closed | |
| Guinan (Paoli), Steve _424 | Select One | 2020-05-10 | OpenVac | CLOSING DUPE TICKET | Closed | |
| Guinan (Paoli), Steve _424 | Evan | 2020-05-18 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Billy | 2020-04-08 | Turn Water OnOff | Pick up HH. Turn off hose. | Closed | |
| Gregorchuk, Scott _3 | Blaize | 2020-04-08 | CustomerVisit | Clean up equipment area | Entered into aACE | |
| Ryan, David and Kelly _189 | Billy | 2020-04-09 | CustomerVisit | Remove pump, hoses(2) and elec cord. Return to Shop. Re fasten cover to deck. | Entered into aACE | |
| Ryan, David and Kelly _189 | Billy | 2020-04-08 | CustomerVisit | Check pump down level. | Entered into aACE | |
| Gregorchuk, Scott _3 | Billy | 2020-04-09 | CustomerVisit | Drop Prowler 920 Clean equip area | Closed | |
| Polidori, John _341 | Dennis | 2020-04-27 | Installations | Polidori Install 3 Pentair IntelliCenter 8PSIC40 Pool and Spa Bundle Control System with Integrated Chlorine Generator, IC40 Cell and Wifi Link Kit Includes: (1) 150 AMP Sub Panel w/Integrated Chlorine Generator Transformer (1) IntelliCenter 8PSIC40 Control System w/Touchscreen (2) IntelliValve Valve Actuators (8) 3HP Relays (2) Temperature Sensors (1) IC40 Cell Kit (1) Wifi Link Kit Optional Equipment: Indoor Control Panel Wireless remote IntelliChem Controller PA220GF BIOSHIELD 120W 115V 230V UV SYSTEM 62 GPM 40 LB OMEGA GRANULAR SALT | Entered into aACE | |
| Doghramji, Rose Marie _4 | Select One | 2020-05-03 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Doghramji, Rose Marie _4 | Evan | 2020-05-06 | OpenVac | Vac through system, following opening | Entered into aACE | |
| Doghramji, Rose Marie _4 | Evan | 2020-05-06 | PrepOpen | CLOSING NON-USED TICKET - see info on Tech Open ticket | Closed | |
| Katz, Sheila _58 | Billy | 2020-04-08 | CustomerVisit | Spin touch. Report results. | Entered into aACE | |
| Morrione, Frani _171 | Blaize | 2020-05-20 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Eisner, Evan and Lyn _127 | Dennis | 2020-04-08 | Choose One | Report leak at booster | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Blaize | 2020-04-08 | FilterElement | Inspect element | Entered into aACE | |
| Chulik, Steve and Michel _128 | Billy | 2020-04-08 | CustomerVisit | Spin touch. Report results. | Entered into aACE | |
| Rawls, Barbara _86 | Billy | 2020-04-08 | CustomerVisit | Pump cover. | Entered into aACE | |
| Gauen, Caleb _421 | Billy | CustomerVisit | B/w. Chem test. | Entered into aACE | ||
| Wintz, Jim _418 | Billy | 2020-04-08 | CustomerVisit | Add CL05 per contract. Chem test w/strip. Service robot. | Entered into aACE | |
| Lurio, Margaret _351 | Evan | 2020-04-08 | CoverService | Clean cover | Entered into aACE | |
| Otero, Leigh Anne and Al _106 | Blaize | 2020-10-22 | CoverService | Cover picked up on 5/16 * Clean & prepare cover with special chemicals recommended by cover manufacture * Inspect cover for repairs – contact customer with possible repair options if necessary * Fold and prepare cover for summer storage * Store cover at offsite location for the summer for an additional charge or deliver back to customer site at a later date | Entered into aACE | |
| Otero, Leigh Anne and Al _106 | Select One | 2020-05-17 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Otero, Leigh Anne and Al _106 | Blaize | 2020-05-29 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Otero, Leigh Anne and Al _106 | Blaize | 2020-05-15 | Opening | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Eisner, Evan and Lyn _127 | Blaize | 2020-04-08 | TechOpen | After water level up, run pumps including booster to purge lines. Install cleaner, set timers | Entered into aACE | |
| Ryan, David and Kelly _189 | Billy | 2020-04-08 | CustomerVisit | Lower level to below cleaner return. | Choose One | |
| Lurio, Margaret _351 | Billy | 2020-04-08 | CustomerVisit | Drop spa frame/ball | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Billy | 2020-04-08 | Choose One | Drop HH. Return to pick up after vac. | Entered into aACE | |
| Lasseter, Jarkeer _133 | Select One | 2020-10-12 | CoverService | CLOSING UNUSED TICKET | Closed | |
| Lasseter, Jarkeer _133 | Blaize | 2020-05-06 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Rawls, Barbara _86 | Billy | 2020-04-08 | Repair | her cover pump has stopped working | Entered into aACE | |
| Rossello, Richard and Bonnie _90 | Blaize | 2020-05-12 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Mckenna, Joe _360 | Select One | 2020-05-03 | OpenVac | CLOSING UNUSED TICKET | Closed | |
| Quinn, Paul _182 | Evan | 2020-05-14 | OpenVac | requests vac to waste (at street) only | Entered into aACE | |
| Morris, Gail and Howard _72 | Billy | 2020-04-08 | Turn Water OnOff | Pull back tarp. Measure level needed to center of skimmer in inches. No guessing. Record turn on time and measurement. Confirm w/Howard water is turned on before arrival. Bring a good hose. | Entered into aACE | |
| Rubens, Alan and Joanne _187 | Select One | 2020-05-17 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Rubens, Alan and Joanne _187 | Tracie | 2020-05-19 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Ryan, Deb and Bill _2 | Blaize | 2020-11-04 | CoverService | * Clean & prepare cover with special chemicals recommended by cover manufacture * Inspect cover for repairs – contact customer with possible repair options if necessary * Fold and prepare cover for summer storage * Store cover at offsite location for the summer for an additional charge or deliver back to customer site at a later date | Entered into aACE | |
| Ryan, Deb and Bill _2 | Dennis | 2020-04-21 | OpenHeaterService | Raypak) Ensure good flame, clean orifices and burners as needed. Open draft hood and clean out exchanger and chamber | Entered into aACE | |
| Ryan, David and Kelly _189 | Billy | 2020-04-12 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Copeland, Mary _35 | Blaize | 2020-08-22 | CoverService | * Clean & prepare cover with special chemicals recommended by cover manufacture * Inspect cover for repairs – contact customer with possible repair options if necessary * Fold and prepare cover for summer storage * Store cover at offsite location for the summer for an additional charge or deliver back to customer site at a later date | Entered into aACE | |
| Copeland, Mary _35 | Select One | 2020-05-03 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Copeland, Mary _35 | Evan | 2020-05-08 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Levy, Rochelle _13 | Select One | 2020-09-14 | CoverService | CLOSING UNUSED TICKET - COVER WAS NOT CLEANED | Entered into aACE | |
| Levy, Rochelle _13 | Select One | 2020-05-10 | OpenHeaterService | CLOSING UNUSED TICKET - SEE HEATER REPAIR TICKET ON 6/9/20 | Closed | |
| Levy, Rochelle _13 | Select One | 2020-05-10 | OpenVac | CLOSING UNUSED TICKDET | Closed | |
| Levy, Rochelle _13 | Evan | 2020-05-12 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Strode, Matt _126 | Select One | 2020-04-26 | OpenHeaterService | CLOSING TICKET - THEY HAD ANOTHER COMPANY TAKE CARE OF THEIR HEATER | Closed | |
| Fell, Matt _226 | Evan | 2020-05-18 | PrepOpen | Prep open | Entered into aACE | |
| Baldino, Sandra _26 | Blaize | 2020-10-22 | CoverService | * Clean & prepare cover with special chemicals recommended by cover manufacture * Inspect cover for repairs – contact customer with possible repair options if necessary * Fold and prepare cover for summer storage * Store cover at offsite location for the summer for an additional charge or deliver back to customer site at a later date | Entered into aACE | |
| Baldino, Sandra _26 | Select One | 2020-05-03 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Baldino, Sandra _26 | Select One | 2020-05-03 | OpenVac | CLOSING TO ELIMINATE DUPE TICKET | Closed | |
| Lurio, Margaret _351 | Select One | 2020-04-08 | CustomerVisit | Clean dried sediment off cover. Scrub and rinse with garden hose. Take scrub brush and hose. Re locate spa ball to center under cover. Ensure cover pump is centered for maximum water removal. This is important! | Scheduled | |
| Strauss, Iliana _96 | Blaize | 2020-05-12 | TechOpen | ********Have gloves and mask available for use per her concern.******** Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Ford, Anne and David _125 | Blaize | 2020-04-07 | FilterElement | inspect element | Entered into aACE | |
| Camp, William and Melanie _31 | Dennis | 2020-06-11 | OpenHeaterService | Heater service turned into a phone call about heater needing to be replaced and other recommended upgrades. | Entered into aACE | |
| Camp, William and Melanie _31 | Select One | 2020-05-10 | OpenVac | CLOSING UNUSED TICKET | Closed | |
| Camp, William and Melanie _31 | Blaize | 2020-05-13 | PrepOpen | customer request - please check on the lights at the deep end as well and make sure all are operational Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Bagga, Khushi _420 | Dennis | 2020-04-07 | Repair | Return to repair well fresh water supply pipe parts discovered to be leaking after initial repair and startup. | Entered into aACE | |
| Serletti, Bonnie _93 | Dennis | 2020-04-08 | Repair | 4/7 noon 0.5 hours. Discovered actuator on returns not working Replaced return actuator, thereafter intake actuator failed Pool running in auto, pool mode, intake valve manually set 4/8 visit additional Have to replace intake actuator, 263045 valve actuator 180 | Entered into aACE | |
| Wintz, Jim _418 | Billy | 2020-04-07 | OpenVac | HH. Remove leaves. Start up drop in robot cleaner. Polaris. | Entered into aACE | |
| Serletti, Bonnie _93 | Billy | 2020-04-07 | OpenVac | HH | Entered into aACE | |
| Serletti, Bonnie _93 | Blaize | 2020-04-07 | PrepOpen | Prep Open, chem check, etc... | Entered into aACE | |
| Gauen, Caleb _421 | Blaize | 2020-04-07 | OpenVac | HH floor. Deep end still blind | Entered into aACE | |
| Polidori, John _341 | Marty | 2020-04-07 | Turn Water OnOff | Add 12-13 inches to level. | Choose One | |
| Polidori, John _341 | Billy | 2020-04-06 | CustomerVisit | Pre inspect for open | Entered into aACE | |
| Chulik, Steve and Michel _128 | Billy | 2020-04-06 | OpenVac | HH floor. Brush all. | Entered into aACE | |
| Frank, Tom _342 | Select One | 2020-06-07 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Frank, Tom _342 | Select One | 2020-06-07 | OpenVac | CLOSING UNUSED TICKET - Mr Frank says he did his own vac, so does not need the open vac. | Closed | |
| Golen, Zachary _355 | Evan | 2020-04-10 | OpenVac | Entered into aACE | ||
| Golen, Zachary _355 | Blaize | 2020-04-10 | Opening | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Kroungold, Sam _356 | Billy | 2020-04-10 | OpenVac | Vac to waste | Entered into aACE | |
| Kroungold, Sam _356 | Dennis | 2020-04-10 | TechOpen | They pulled cover off. Assembly and startup, add startup chlorine. | Entered into aACE | |
| 1401 Morris Rd, Hoffman _8 | Billy | 2020-04-06 | Choose One | Inspect. Test chems. | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Billy | 2020-04-06 | CustomerVisit | Suspect DE on floor. Vac to system. | Entered into aACE | |
| Housman, Henry _53 | Select One | Repair | CLOSING DUPE TICKET - SEE CUSTOMER VISIT DATED 4-6-2020 THIS JOB WAS COMPLETED, I REMEMBER IT BEING REPORTED ELSEWHERE Housman’s suction line at pump has a very slight trickle into pump. It has to be from the diverter valve, not the pump. Should be able to fix with diverter inserts | Closed | ||
| Housman, Henry _53 | Dennis | 2020-04-06 | CustomerVisit | Report of leak at equipment | Entered into aACE | |
| Ridder, Kim _87 | Blaize | 2020-04-06 | Follow up | install new spa eyes | Entered into aACE | |
| Ryan, David and Kelly _189 | Dennis | 2020-04-09 | Repair | Install fitting for cleaner that will stay in place | Entered into aACE | |
| Maguire, Lisa _64 | Blaize | 2020-06-18 | TechOpen | Postponed open from week of April 7th, were inCA NOTE 6 way multiport valve worked, need to test, check for D.E. at return upon startup | Entered into aACE | |
| Aichenbaum, Ruth _22 | Select One | 2020-05-10 | PrepOpen | CLOSING UNUSED TICKET - SEE INFO ON TECH OPEN TICKET | Closed | |
| Frank, Tom _342 | Select One | 2020-06-07 | PrepOpen | CLOSING UNUSED TICKET - SEE PREP OPEN TICKET | Closed | |
| Maguire, Lisa _64 | Dennis | 2020-04-06 | Repair | Discovered 6 way multiport valve not holding. Open to inspect | Entered into aACE | |
| Rubin, Meegan _91 | Blaize | 2020-10-22 | CoverService | Clean cover, inspect for damage. | Entered into aACE | |
| Rubin, Meegan _91 | Select One | 2020-04-26 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Rubin, Meegan _91 | Evan | 2020-05-01 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Rubin, Meegan _91 | Evan | 2020-04-28 | PrepOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Moyer, Stephen _331 | Blaize | 2020-10-19 | CoverService | cover brought into shop | Entered into aACE | |
| Moyer, Stephen & Teresa _331 | Blaize | 2020-05-13 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| McGinley, Patrick _168 | Evan | 2020-05-21 | OpenVac | Vac to waste | Entered into aACE | |
| Mays, Steve _130 | Blaize | 2020-09-17 | ClosingTechEquip | Winterize pool, install cover | Entered into aACE | |
| Mays, Steve _130 | Select One | 2020-05-03 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Mays, Steve _130 | Evan | 2020-05-06 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submi | Entered into aACE | |
| Polidori, John _341 | Dennis | 2020-04-08 | Installations | Polidori Install 2 Pentair IntelliCenter 8PSIC40 Pool and Spa Bundle Control System with Integrated Chlorine Generator, IC40 Cell and Wifi Link Kit Includes: (1) 150 AMP Sub Panel w/Integrated Chlorine Generator Transformer (1) IntelliCenter 8PSIC40 Control System w/Touchscreen (2) IntelliValve Valve Actuators (8) 3HP Relays (2) Temperature Sensors (1) IC40 Cell Kit (1) Wifi Link Kit Optional Equipment: Indoor Control Panel Wireless remote IntelliChem Controller PA220GF BIOSHIELD 120W 115V 230V UV SYSTEM 62 GPM 40 LB OMEGA GRANULAR SALT | Entered into aACE | |
| Ridder, Kim _87 | Dennis | 2020-04-14 | OpenHeaterService | Open panels and inspect for rodent damage, including inside wiring compartment and blower intake. Turn unit on, check for ignition, let it run a few minutes to ensure it stays on. Check temp settings. | Entered into aACE | |
| Polidori, John _341 | Dennis | 2020-04-03 | Repair | Remove existing Gas Line that runs to the old grill location and cap at the source of the tee. | Entered into aACE | |
| Ford, Anne and David _125 | Blaize | 2020-04-03 | FilterElement | inspect element | Entered into aACE | |
| Ford, Anne and David _125 | Select One | Repair | 1) needs one new spa eye replace all | Pending | ||
| Jenkins, Stephen _56 | Billy | 2020-04-03 | CustomerVisit | Check chems. | Entered into aACE | |
| Ford, Anne and David _125 | Dennis | 2020-04-03 | PentairWarranty | Ford; 1221 Ridgewood Rd. UV parts ordered through Pentair (Bob) should be warranty, leak at gasket, he’ll send kit and new bulb | Entered into aACE | |
| Platzer, Robert _374 | Mike | 2020-06-08 | Repair | needs new 6 way - part 261152 Remove old heater | Entered into aACE | |
| Gauen, Caleb _421 | Select One | Repair | Two heater tandem install Coping repair Tile replacement Deck - chipped up deck VSF pump possible Do an assessment (equipment and pool) skimmers redone (main drain not working) old salt cells not working. | New | ||
| Academy of Notre Dame, _426 | Select One | 2020-06-15 | Opening | CLOSING UNUSED TICKET - THEY DID NOT OPEN DUE TO COVID | Closed | |
| Matthews, John _395 | Select One | 2020-04-19 | PrepOpen | CLOSING TO ELIMINATE DUPE TICKET | Closed | |
| Turnbull, Mark _417 | Blaize | 2020-05-20 | PrepOpen | new/STK Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Wintz, Jim _418 | Mike | 2020-04-05 | Opening | 1 Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. 2 Opening Shock:SHOCK POOL AT TIME OF OPENING 3 Opening Heater: Heaters don’t work, known condition. Possible future install 4 Opening Vac:PROVIDE INITIAL VACUUMING OF POOL, OpenVac on separate ticket 6way test; 250, 0, 0, high, 40, 50 | Entered into aACE | |
| Platzer, Robert _374 | Select One | CustomerVisit | CLOSING UNUSED TICKET - SEE 6/8/20 REPAIR TICKET remove old heater | Closed | ||
| Maguire, Lisa _64 | Blaize | 2020-04-03 | Turn Water OnOff | turn water on | Closed | |
| Maguire, Lisa _64 | Billy | 2020-04-02 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Chulik, Steve and Michel _128 | Billy | 2020-04-02 | CustomerVisit | Pre inspect open | Entered into aACE | |
| Margolis, Lisa _65 | Select One | 2020-04-06 | Turn Water OnOff | CLOSING NON-USED TICKET Level needs 5 inch. | Closed | |
| Margolis, Lisa _65 | Billy | 2020-04-02 | CustomerVisit | Pre inspect for open. | Entered into aACE | |
| Gauen, Caleb _421 | Billy | 2020-04-02 | CustomerVisit | Pre inspect for opening | Entered into aACE | |
| Ryan, David and Kelly _189 | Select One | 2020-04-06 | Turn Water OnOff | CLOSED N/A Add 8 inch to level | Closed | |
| Ryan, David and Kelly _189 | Select One | 2020-04-06 | Turn Water OnOff | CLOSED N/A Add 8 inch to level | Closed | |
| Ryan, David and Kelly _189 | Billy | 2020-04-02 | CustomerVisit | Pre inspect for open | Entered into aACE | |
| Crowl, Rachel _36 | Blaize | 2020-04-02 | PreCover | pre open visit, check conditions | Entered into aACE | |
| Serletti, Bonnie _93 | Dennis | 2020-04-03 | Turn Water OnOff | Add 3 inches prior to open | Entered into aACE | |
| Serletti, Bonnie _93 | Billy | 2020-04-02 | CustomerVisit | Pre inspect for open | Entered into aACE | |
| 1010 Spring Mill Rd, Hoffman _6 | Blaize | 2020-04-02 | Backwash | Backwash, check conditions | Entered into aACE | |
| Polidori, John _341 | Select One | 2020-04-05 | Opening | CLOSING UNUSED TICKET | Closed | |
| Polidori, John _341 | Select One | Repair | Need to add around 20ft of pipe to the current backwash/discharge line | Pending | ||
| Polidori, John _341 | Dennis | 2020-04-04 | Installations | Polidori Install 1 Pentair IntelliCenter 8PSIC40 Pool and Spa Bundle Control System with Integrated Chlorine Generator, IC40 Cell and Wifi Link Kit Includes: (1) 150 AMP Sub Panel w/Integrated Chlorine Generator Transformer (1) IntelliCenter 8PSIC40 Control System w/Touchscreen (2) IntelliValve Valve Actuators (8) 3HP Relays (2) Temperature Sensors (1) IC40 Cell Kit (1) Wifi Link Kit Optional Equipment: Indoor Control Panel Wireless remote IntelliChem Controller PA220GF BIOSHIELD 120W 115V 230V UV SYSTEM 62 GPM 40 LB OMEGA GRANULAR SALT | Entered into aACE | |
| Jenkins, Stephen _56 | Dennis | 2020-04-06 | FilterElement | Please inspect filter for DE spill thru returns. Re start filter. | Entered into aACE | |
| Davis, Ray _37 | Evan | 2020-04-02 | CoverService | Entered into aACE | ||
| Polak, Aaron _85 | Dennis | 2020-04-02 | CustomerVisit | Customer request “can spa be used?” | Entered into aACE | |
| Jacoby, Vail _55 | Select One | 2020-09-14 | CoverService | Pending | ||
| Jacoby, Vail _55 | Dennis | 2020-05-08 | OpenHeaterService | Ensure good flame, clean orifices and burners as needed. Open draft hood and clean out exchanger and chamber | Entered into aACE | |
| Jacoby, Vail _55 | Select One | 2020-04-26 | OpenVac | CLOSING NON-USED TICKET | Closed | |
| Ridder, Kim _87 | Select One | 2020-04-06 | CustomerVisit | CLOSED FROM LAST YEAR Vac to pump. Chem test. | Closed | |
| Horstmann, Helen _422 | Select One | 2020-10-19 | ClosingTechEquip | CLOSING DUPE/UNUSED TICKET | Closed | |
| Horstmann, Helen _422 | Zak | 2020-05-13 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Jenkins, Stephen _56 | Dennis | 2020-04-02 | CustomerVisit | N/C part of opening; Install UV sleeve, test for leaks. If OK install tube and test | Entered into aACE | |
| Burton, Mike _141 | Blaize | 2020-10-06 | CoverService | Cover brought back to LWPS | Entered into aACE | |
| Burton, Mike _141 | Select One | 2020-04-26 | OpenHeaterService | Heater had flame rollout. | Entered into aACE | |
| Burton, Mike _141 | Evan | 2020-04-26 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Morris, Gail and Howard _72 | Dennis | 2020-04-02 | CustomerVisit | Quick check while nearby | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Dennis | 2020-04-02 | CustomerVisit | Follow up to filter install | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Dennis | 2020-04-02 | Backwash | Backwash main pool, see if there is improvement in clarity | Entered into aACE | |
| Davis, Ray _37 | Evan | 2020-04-02 | PrepOpen | CLOSING NON-USED TICKET SEE PREP INFO ON TECH OPEN TICKET | Closed | |
| 1022 Spring Mill Rd (Spa), Hoffman _423 | Dennis | 2020-04-02 | FilterElement | Replace element in spa filter, tighten element bolts during installation 59023800 | Entered into aACE | |
| Ford, Anne and David _125 | Select One | 2020-04-03 | CustomerVisit | OLD TICKET Backwash and report water clarity. Chem test with strip to verify Cl2. | Closed | |
| Katz, Sheila _58 | Blaize | 2020-04-02 | TechOpen | Water level correct. Prime equip and start up filter and heater. Perform chem test. Per customer, leave heater on and report via email chem levels with safe for kids to swim date. | Entered into aACE | |
| Katz, Sheila _58 | Billy | 2020-04-01 | CustomerVisit | Revisit to check water level | Entered into aACE | |
| Copeland, Mary _35 | Billy | 2020-04-01 | CustomerVisit | Opening Pre inspect. | Entered into aACE | |
| Gregorchuk, Scott _3 | Dennis | 2020-04-01 | CustomerVisit | Check operation of return actuator "not going into spa mode" | Entered into aACE | |
| Ford, Anne and David _125 | Billy | 2020-04-01 | CustomerVisit | Backwash. | Entered into aACE | |
| Morrison, Andrew _73 | Dennis | 2020-09-09 | ClosingTechEquip | Winterize equipment | Entered into aACE | |
| Morrison, Andrew _73 | Mike | 2020-05-18 | CoverService | Removed cover to shop | Entered into aACE | |
| Morrison, Andrew _73 | Select One | 2020-05-17 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Morrison, Andrew _73 | Select One | 2020-05-17 | OpenVac | CLOSING UNUSED DUPE TICKET | Closed | |
| Housman, Henry _53 | Dennis | 2020-04-28 | Installations | Install automation step 1 | Entered into aACE | |
| Jenkins, Stephen _56 | Blaize | 2020-04-01 | Backwash | Backwash, check conditions | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Dennis | 2020-04-01 | CustomerVisit | Check condition of pool filter elements, start up. | Entered into aACE | |
| Mckenna, Joe _360 | Evan | 2020-05-06 | PrepOpen | --Per Joe, store cover 600 Apple for 2020 season.-- Take picture of pool Pic (customer) PrepOpen 2020 Check for fresh water Verify drain covers, weir doors(water to dark to tell) IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Lurio, Margaret _351 | Billy | 2020-04-01 | CustomerVisit | Lower Spa. Then move pump to Pool cover. | Entered into aACE | |
| Werner, Nicole _219 | Blaize | 2020-04-05 | Opening | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Werner, Nicole _219 | Billy | 2020-04-06 | OpenVac | System vac, follow up to opening | Entered into aACE | |
| Katz, Sheila _58 | Blaize | 2020-04-01 | TechOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Bagga, Khushi _420 | Dennis | 2020-04-01 | Repair | Install new sediment filter for fresh water system. Replacing the one freeze damaged previously. | Entered into aACE | |
| Caparo, Tina and Dan _142 | Blaize | 2020-04-01 | PreCover | check conditions | Entered into aACE | |
| Gomes, Marvin _387 | Tracie | 2020-05-11 | PrepOpen | new STK customer ********beware of big dog. Driveway on N. 52nd Street******** Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Shock:SHOCK POOL AT TIME OF OPENING Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Newman, Allen _402 | Select One | 2020-06-07 | PrepOpen | CLOSING UNUSED TICKET | Closed | |
| Oak Ridge Resort, _365 | Mike | 2020-08-28 | Closing | Winterization – Drain water to proper level, drain skimmers, clear lines of water, plug all ports, remove all accessories, drain filter system and piping related to swimming pool, install covers. | Entered into aACE | |
| 1022 Spring Mill Rd (Main Pool), Hoffman _9 | Billy | 2020-03-31 | CustomerVisit | Closed | ||
| Goldfarb, Stanley _47 | Evan | 2020-09-21 | CoverService | 4/26/2020 COVER WAS LEFT ON-SITE - RETURN TO PICK UP Cover Service: Clean & prepare cover with special chemicals recommended by cover manufacture Inspect cover for repairs – contact customer with possible repair options if necessary Fold and prepare cover for summer storage Store cover at offsite location for the summer for an additional charge or deliver back to customer site at a later date | Entered into aACE | |
| Goldfarb, Stanley _47 | Blaize | 2020-05-08 | OpenHeaterService | Please make sure pool heater is up and running | Entered into aACE | |
| Goldfarb, Stanley _47 | Evan | 2020-04-26 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Blaize | 2020-04-01 | CustomerVisit | Remove all old filter equipment and place in LWPS dumpster. | Entered into aACE | |
| 1024 Spring Mill Rd, Hoffman _7 | Billy | 2020-03-31 | CustomerVisit | Deliver new filter and new 6 way. | Entered into aACE | |
| Hoffman, 1024 _7 | Dennis | 2020-04-01 | FilterInstallation | Remove and Install a new FNSP 48 Billy G will deliver and place the Filter and 6-way on the pad Do not take old starite filter with you... schedule a pick-up with Billy | Entered into aACE | |
| Fath, Kristen _212 | Blaize | 2020-10-06 | CoverService | Cover service tasks, store at LWPS | Entered into aACE | |
| Fath, Kristen _212 | Billy | 2020-04-16 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Fath, Kristen _212 | Blaize | 2020-04-16 | PrepOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Katz, Sheila _58 | Blaize | 2020-04-01 | CoverService | would like cover inspected for repairs and stored in their garage | Entered into aACE | |
| Katz, Sheila _58 | Select One | 2020-04-01 | OpenHeaterService | CLOSING UNUSED TICKET - SEE HEATER REPAIR TICKET ON 4/17/20 AND NOTES ON SERVICE TICKET DATED 4/25/20 | Closed | |
| Katz, Sheila _58 | Billy | 2020-04-01 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Gauen, Caleb _421 | Mike | 2020-04-05 | Opening | Follow STK Rules | Entered into aACE | |
| Gregorchuk, Scott _3 | Dennis | 2020-03-31 | TechOpen | 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Jenkins, Stephen _56 | Billy | 2020-04-02 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Jenkins, Stephen _56 | Blaize | 2020-03-31 | PrepOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Felsher, Jonathan _385 | Blaize | 2020-03-31 | PrepOpen | 1 - Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. 3 - Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Felsher, Jonathan _385 | Billy | 2020-03-31 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Morano, Tom _259 | Blaize | 2020-03-30 | PrepOpen | check conditions | Entered into aACE | |
| Felsher, Jonathan _385 | Mike | 2020-03-31 | TechOpen | Follow STK Rules | Entered into aACE | |
| Morano, Tom _259 | Blaize | 2020-03-30 | PrepOpen | check conditions -Level was just at tile -water was clear -saw very minimal debris in pool | Entered into aACE | |
| Kelly, Courtney _260 | Blaize | 2020-03-30 | PrepOpen | check conditions | Closed | |
| D'Orazio, Anthony and Amy _39 | Blaize | 2020-03-30 | PrepOpen | Check conditions -solid cover -water level half way up tile -water is clear(minimal debris) -water and some leafs on cover | Entered into aACE | |
| Zimmerman, Bonnie _209 | Blaize | 2020-09-21 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Gregorchuk, Scott _3 | Select One | 2020-10-22 | CoverService | Clean cover, inspect for damage. | Entered into aACE | |
| Gregorchuk, Scott _3 | Dennis | 2020-03-31 | OpenHeaterService | Open panels and inspect for rodent damage, including inside wiring compartment and blower intake. Turn unit on, check for ignition, let it run a few minutes to ensure it stays on. Check temp settings. | Entered into aACE | |
| Gregorchuk, Scott _3 | Select One | 2020-03-31 | OpenVac | CLOSING NON USED TICKET | Closed | |
| Schmerling, Ariel _242 | Evan | 2020-04-26 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Whalen, Robert _109 | Evan | 2020-03-30 | Follow up | Check water level and water clarity | Entered into aACE | |
| Singer, Mel _195 | Evan | 2020-03-30 | CoverService | Entered into aACE | ||
| Horstmann, Helen _422 | Dennis | 2020-03-30 | Installations | Helen Horstmann 908 Oak Ridge Road Bryn Mawr PA 19010 First look, determine suitability for equipment install | Closed | |
| Bagga, Khushi _420 | Evan | 2020-03-30 | OpenVac | Hammerhead vac | Entered into aACE | |
| Ford, Anne and David _125 | Blaize | 2020-03-30 | Covers | bring cover into shop | Entered into aACE | |
| Alles, Steve _23 | Select One | 2020-04-12 | CoverService | CLOSING UNUSED TICKET | Closed | |
| Alles, Steve _23 | Select One | 2020-04-12 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Alles, Steve _23 | Select One | 2020-04-12 | PrepOpen | We have the cover bag, skim baskets and return eyes at the warehouse | Entered into aACE | |
| Lawlor, John _357 | Blaize | 2020-05-16 | CoverService | 5-13-2020 Cover in garage(tagged) 5-15-2020 Could not get cover on my truck to take to shop for cover service 5/16 cover picked up | Open | |
| Lawlor, John _357 | Select One | 2020-05-10 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Lawlor, John _357 | Evan | 2020-05-15 | OpenVac | Vac to waste, follow up to opening | Entered into aACE | |
| Lawlor, John _357 | Mike | 2020-05-13 | TechOpen | Take picture(s) of equipment Pic (customer) PrepOpen 2020 Assembly and startup, check system operation ————— Check for power Turn pump over to check operation Turn over booster, feature pumps to check operation Create note to record information Assembly using blue lube and teflon tape as appropriate Reinstall accessories (e.g. chem feeder, salt cell, UV, IF SYSTEM READY FOR THEM) Pull plugs/prime pump Add D.E. [if] record starting psi Test lights Test blower Attempt to fire heater Check accessories operation Check/set timers. Check/set auto programs. Check/set remote, screen logic Cleaner in? Working? (Prep team) Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Muzi, Malinda and Elliot _174 | Blaize | 2020-09-19 | CoverService | Entered into aACE | ||
| Muzi, Malinda and Elliot _174 | Select One | 2020-04-26 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Muzi, Malinda and Elliot _174 | Select One | 2020-04-26 | OpenVac | CLOSING NON-USED TICKET | Closed | |
| Muzi, Malinda and Elliot _174 | Evan | 2020-04-26 | PrepOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Chapman, Bryan _256 | Select One | 2020-05-17 | OpenVac | CLOSING UNUSED TICKET | Closed | |
| Nally, Allison _74 | Dennis | 2020-04-15 | OpenHeaterService | Oil burner loop, only perform work on pool loop | Entered into aACE | |
| Nally, Allison _74 | Evan | 2020-04-12 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Nally, Allison _74 | Blaize | 2020-04-12 | PrepOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Scholl, Richard _218 | Blaize | 2020-05-11 | CoverService | (tagged, folded, ready to load on truck to store/clean at shop) | Open | |
| Scholl, Richard _218 | Tracie | 2020-05-10 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Scholl, Richard _218 | Blaize | 2020-05-11 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Carp, Kate and Ned _143 | Select One | 2020-09-28 | CoverService | CLOSING UNUSED TICKET | Closed | |
| Carp, Kate and Ned _143 | Dennis | 2020-05-18 | OpenHeaterService | MasterTemp) Open panels and inspect for rodent damage, including inside wiring compartment and blower intake. Open exhaust and inspect inside for blockage or rodent damage. Turn unit on, check for ignition, let it run a few minutes to ensure it stays on. Check temp settings. | Entered into aACE | |
| Carp, Kate and Ned _143 | Evan | 2020-05-13 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Kuhn, Nancy and Gordan _61 | Blaize | 2020-09-30 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Kuhn, Nancy and Gordan _61 | Blaize | 2020-04-26 | PrepOpen | PREOPEN 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Wuollet, Cassie & Guy _216 | Blaize | 2020-08-22 | CoverService | Cover loaded onto truck for storage and repair small holes | Entered into aACE | |
| Wuollet, Cassie & Guy _216 | Select One | 2020-05-05 | OpenHeaterService | CLOSING UNUSED TICKET - SEE HEATER NOTES IN OPENING TICKET - ALSO NEW HEATER INSTALLED ON 5/12/20 | Closed | |
| Davis, Ray _37 | Blaize | 2020-04-02 | TechOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Gregorchuk, Scott _3 | Blaize | 2020-03-31 | PrepOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Whalen, Robert _109 | Blaize | 2020-04-01 | Opening | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed | Entered into aACE | |
| Ridder, Kim _87 | Select One | 2020-03-29 | OpenHeaterService | Closed | ||
| Ridder, Kim _87 | Billy | 2020-03-29 | OpenVac | Blind vac. Hammerhead | Entered into aACE | |
| Vanhouten, David _124 | Dennis | 2020-03-27 | TechOpen | Return dried UV sleeve, assemble and test | Entered into aACE | |
| Hoffman, 1401 _8 | Blaize | 2020-03-27 | TechOpen | Follow up to finish pool Opening | Entered into aACE | |
| Burton, Mike _141 | Blaize | 2020-04-29 | PrepOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Katz, Sheila _58 | Evan | 2020-04-01 | PrepOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Ford, Anne and David _125 | Dennis | 2020-03-26 | OpenHeaterService | Open panels and inspect for rodent damage, including inside wiring compartment and blower intake. Turn unit on, check for ignition, let it run a few minutes to ensure it stays on. Check temp settings. | Entered into aACE | |
| Polak, Aaron _85 | Dennis | 2020-03-30 | Heater | Heater must work by July 1st - house being sold | Entered into aACE | |
| Ford, Anne and David _125 | Select One | Repair | DUPLICATE 1) needs one new spa eye replace all 2) UV parts ordered through Pentair (Bob) should be warranty, leak at gasket, he’ll send kit and new bulb | Closed | ||
| Anderson, Bryan _1 | Dennis | 2020-03-26 | Installations | Replace D.E. Filter with new FNSP 48 | Entered into aACE | |
| Hoffman, 1022 _9 | Dennis | 2020-03-24 | Repair | Deal with runoff from overflow | Entered into aACE | |
| Kelly, Courtney _260 | Select One | 2020-04-19 | TechOpen | CLOSING UNUSED TICKET - DID NOT OPEN | Closed | |
| Hoffman, 1010 _6 | Blaize | 2020-03-26 | Follow up | Check water level, preform backwash, allow pool to run 8 hours | Entered into aACE | |
| Hoffman, 1022 _9 | Dennis | 2020-03-26 | Installations | Replace pool filter pump with VSF, 011056 SER# 0332316190047I | Entered into aACE | |
| Hoffman, 1024 _7 | Select One | 2020-03-25 | Turn Water On/Off | continue filling pool | Closed | |
| 1401 Morris Rd, Hoffman _8 | Select One | 2020-03-25 | Choose One | Continue filling pool | Entered into aACE | |
| Bagga, Khushi _420 | Dennis | 2020-03-26 | Repair | Repair the Broken Pipe that connects the well to the system to add water to the pool. Was incorrectly closed last year. Will need to be tested before you leave if possible. | Entered into aACE | |
| Bagga, Khushi _420 | Dennis | 2020-03-26 | PrepOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Hoffman, 1022 _9 | Dennis | 2020-03-26 | TechOpen | NOTE; opening not complete but VSF (other ticket) and UV are 1. UV tubes installed, need to be tested before bulbs (after startup) 2. Pool and Spa startup, add D.E. 3. finish testing equipment for function and leaks, | Entered into aACE | |
| Vanhouten, David _124 | Dennis | 2020-03-27 | Heater | Ensure good flame, clean orifices and burners as needed. Open draft hood and clean out exchanger and chamber (Raypak) | Entered into aACE | |
| Piroeff, Homer and Kathy _84 | Select One | 2020-05-10 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| 1022 Spring Mill Rd (Spa), Hoffman _423 | Select One | FilterElement | Closed, duplicate (I didn’t see it in search for some reason) | Closed | ||
| Hoffman, 1024 _7 | Blaize | 2020-03-24 | Turn Water On/Off | stopped to turn water off for the day but saw the Mrs. outside and she will shut it off when it gets to the middle of tile.. Pool had lost prime when i arrived, took on timer off and shut pool down until it’s at the right level to open skimmer. | Closed | |
| 1401 Morris Rd, Hoffman _8 | Dennis | 2020-03-24 | Choose One | Start filling, David turned water on | Entered into aACE | |
| Chiaradonna, Deb _32 | Blaize | 2020-09-19 | CoverService | CoverService | Entered into aACE | |
| Chiaradonna, Deb _32 | Evan | 2020-05-19 | OpenVac | Vac to waste, follow up to opening | Entered into aACE | |
| Hoffman, 1010 _6 | Dennis | 2020-03-24 | TechOpen | Water up, assembly,D.E. In timer set to run 8 hours and shut off. No on timer dog | Entered into aACE | |
| Janas, Kathy _254 | Select One | 2020-05-03 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Janas, Kathy _254 | Select One | 2020-05-03 | CoverService | CLOSING UNUSED TICKET | Closed | |
| Janas, Kathy _254 | Select One | 2020-05-03 | OpenVac | CLOSING UNUSED TICKET | Closed | |
| Janas, Kathy _254 | Evan | 2020-05-05 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Chulik, Steve and Michel _128 | Blaize | 2020-04-06 | TechOpen | PIC on arrival; Email to helpme@lewwolfepoolservice.com; Title it: PIC 'client name' 2020 Opening 6 way strip test results: 200, 0,0, 7.8, 80, 40 [CONTRACT LANGUAGE] PIC when finished before leaving; Email to helpme@lewwolfepoolservice.com; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Carp, Kate and Ned _143 | Billy | 2020-05-11 | PrepOpen | ---There is a piece of glass( round table top that slid on top of pool cover during the winter. Whoever takes the cover off should be really careful that they retrieve it and it doesn’t fall to the bottom of the pool.--- Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Piroeff, Homer and Kathy _84 | Billy | 2020-05-12 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Bucklee, Karen _114 | Blaize | 2020-05-22 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Bagga, Khushi _420 | Dennis | 2020-04-14 | TechOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Anderson, Bryan _1 | Dennis | 2020-03-26 | Opening | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Ford, Anne and David _125 | Blaize | 2020-10-14 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Ford, Anne and David _125 | Blaize | 2020-10-06 | CoverService | Clean cover | Entered into aACE | |
| Ford, Anne and David _125 | Evan | 2020-03-26 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Ford, Anne and David _125 | Dennis | 2020-03-26 | Opening | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Cox, Chris _148 | Blaize | 2020-03-26 | Opening | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Hoffman, 1010 _6 | Blaize | 2020-03-24 | FilterElement | FNS48 Full Install Part No. 59023400 Qty 1 | Entered into aACE | |
| Hoffman, 1022 _9 | Dennis | 2020-03-24 | FilterElement | FNS48 Full Install Part No. 59023400 (Qty 1) FNS 24 Full Install Part No. 59023800 (Qty 1) | Entered into aACE | |
| Hoffman, 1022 _9 | Evan | 2020-03-24 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Hoffman, 1024 _7 | Evan | 2020-03-24 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Hoffman, 1010 _6 | Evan | 2020-03-24 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Hoffman, 1401 _8 | Evan | 2020-03-24 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Hoffman, 1401 _8 | Dennis | 2020-03-24 | Opening | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Hoffman, 1010 _6 | Blaize | 2020-03-24 | Opening | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Hoffman, 1024 _7 | Blaize | 2020-03-24 | Opening | PIC on arrival; Email to helpme@lewwolfepoolservice.com; Title it: PIC 'client name' 2020 Opening PIC when finished before leaving; Email to helpme@lewwolfepoolservice.com; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Hoffman, 1022 _9 | Dennis | 2020-03-24 | Opening | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Rawls, Barbara _86 | Select One | 2020-05-17 | CoverService | CLOSING UNUSED TICKET | Closed | |
| Rawls, Barbara _86 | Blaize | 2020-05-22 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Rawls, Barbara _86 | Zak | 2020-05-19 | PrepOpen | CLOSING NON-USED TICKET | Closed | |
| Bobroff, Steve _138 | Dennis | 2020-06-09 | OpenHeaterService | Report heater not working | Entered into aACE | |
| Bobroff, Steve _138 | Billy | 2020-05-17 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Bobroff, Steve _138 | Mike | 2020-05-18 | PrepOpen | Entered into aACE | ||
| Caparo, Tina and Dan _142 | Evan | 2020-05-10 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Voissard, Lisa _203 | Evan | 2020-05-22 | OpenVac | vac to waste, follow up to opening | Entered into aACE | |
| Scott, Tracy _18 | Select One | 2020-05-17 | OpenHeaterService | CLOSING UNUSED TICKET | Closed | |
| Scott, Tracy _18 | Blaize | 2020-09-19 | CoverService | CoverService | Entered into aACE | |
| Scott, Tracy _18 | Select One | 2020-05-17 | OpenVac | CLOSING UNUSED DUPE TICKET | Closed | |
| Todd, Jacky _202 | Zak | 2020-05-15 | PrepOpen | ******they take off their own cover******* Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Schwarz, Diane and Rick _190 | Dennis | 2020-09-11 | ClosingTechEquip | Winterize equipment | Entered into aACE | |
| Ryan, David and Kelly _189 | Blaize | 2020-10-21 | ClosingTechEquip | Winterize pool | Entered into aACE | |
| Ryan, David and Kelly _189 | Dennis | 2020-04-10 | OpenHeaterService | Open panels and inspect for rodent damage, including inside wiring compartment and blower intake. Turn unit on, check for ignition, let it run a few minutes to ensure it stays on. Check temp settings. | Entered into aACE | |
| Ryan, David and Kelly _189 | Blaize | 2020-04-10 | CoverService | NOTE: she did not want this service, misunderstanding. | Entered into aACE | |
| Ryan, David and Kelly _189 | Select One | 2020-04-05 | OpenVac | closing duplicate ticket | Closed | |
| Ryan, David and Kelly _189 | Dennis | 2020-04-10 | Opening | requests opening wk of April 6th desired swim date April 14th PIC on arrival; Email to helpme@lewwolfepoolservice.com; Title it: PIC 'client name' 2020 Opening 6 way strip test results: [CONTRACT LANGUAGE] PIC when finished before leaving; Email to helpme@lewwolfepoolservice.com; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Margolis, Lisa _65 | Select One | 2020-05-07 | OpenHeaterService | Mastertemp | Entered into aACE | |
| Margolis, Lisa _65 | Evan | 2020-05-01 | OpenVac | Vac to waste, follow up to Opening | Entered into aACE | |
| Margolis, Lisa _65 | Mike | 2020-09-09 | ClosingTechEquip | Winterize equipment | Entered into aACE | |
| Maguire, Lisa _64 | Blaize | 2020-04-06 | PrepOpen | NOTE TechOpen ticket created dated 6/29 postponed because they were in CA request open week of April 7th, performed PreOpen instead PIC on arrival; sent to Email helpme@lewwolfepoolservice.com; 6 way strip test results: 400, 0, 0, 8.2, 180, 10 Source: 100, 0, 0, 7.2, 180, 0 [CONTRACT LANGUAGE] PIC when finished before leaving; Email to helpme@lewwolfepoolservice.com; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Coen, Randi _119 | Blaize | 2020-05-13 | PrepOpen | CLOSING NON-USED TICKET | Closed | |
| Platzer, Robert _374 | Select One | 2020-06-03 | TechOpen | open wk of june 1st call prior to opening - at least day before new STK customer | Entered into aACE | |
| Heck, Kevin _373 | Select One | 2020-05-10 | PrepOpen | CLOSING TO ELIMINATE DUPE TICKET | Closed | |
| Gray, William _372 | Select One | 2020-05-10 | Opening | closing dupe ticket | Closed | |
| Sherry, Jessica _371 | Blaize | 2020-05-21 | PrepOpen | new STK customer Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Corcoran, Richard _370 | Blaize | 2020-04-29 | PrepOpen | new STK customer 1 - Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. 2 - Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. 3 - Opening Shock:SHOCK POOL AT TIME OF OPENING 4 - Opening Heater:TEST FIRE POOL HEATER Leave heater running at moderate temperature after testing. Owner will adjust temperature. 5 - Opening Vac:PROVIDE INITIAL VACUUMING OF POOL | Entered into aACE | |
| Aydt, Karen _369 | Select One | 2020-05-18 | TechOpen | new STK customer Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING Opening Heater:TEST FIRE POOL HEATER | Entered into aACE | |
| Savett, Sherrie _368 | Tracie | 2020-05-07 | OpenVac | new STK customer | Entered into aACE | |
| Courtney, Mike _367 | Mike | 2020-05-18 | PrepOpen | new STK customer Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Copit, Steven _366 | Select One | 2020-04-19 | PrepOpen | new STK customer | Entered into aACE | |
| Oak Ridge Resort, _365 | Mike | 2020-06-12 | Opening | new STK commercial client------- Remove, fold and store winter pool covers on complex property. Remove all winter plugs, reinstall all accessories, reassemble filter system and all pool equipment. After complex fills pool to proper operating level, pool service will start and check filter system. | Entered into aACE | |
| Goldhill, Jonathan _364 | Blaize | 2020-05-27 | PrepOpen | new STK customer Opening Cover:REMOVE, FOLD AND bring cover to LWPS for storage Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. Opening Shock:SHOCK POOL AT TIME OF OPENING Opening Heater:TEST FIRE POOL HEATER Leave pilot on, if applicable, but heater off. Owner will turn on unit and adjust temperature. Opening Vac:PROVIDE INITIAL VACUUMING OF POOL Store cover at LWPS - has chosen Cover Storage | Entered into aACE | |
| Bieber, David _363 | Dennis | 2020-04-29 | TechOpen | new STK customer 1 - Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. 2 - Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Raynes, Arthur _252 | Select One | 2020-05-31 | OpenHeaterService | CLOSING NON-USED TICKET | Closed | |
| Danoff, David _244 | Tracie | 2020-05-11 | PrepOpen | new STK customer - Gate code 7621 *****Must have mask and gloves available.**** Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Shock:SHOCK POOL AT TIME OF OPENING Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Rothstein, Michael _238 | Mike | 2020-05-19 | TechOpen | new STK customer ***water level gone down, please check for leak/crack in skimmer*** 1 - Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. 2 - Opening Shock:SHOCK POOL AT TIME OF OPENING | Entered into aACE | |
| Chernoff, Jonathan _235 | Blaize | 2020-05-13 | PrepOpen | new STK customer Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Shock:SHOCK POOL AT TIME OF OPENING Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Retig, Joyce _231 | Blaize | 2020-05-04 | PrepOpen | new STK customer | Entered into aACE | |
| Sneddon, Larry _221 | Select One | 2020-04-27 | Opening | CLOSING UNUSED TICKET -------- THEY DID NOT OPEN POOL new STK customer | Closed | |
| Brown, Leslie _213 | Blaize | 2020-05-04 | PrepOpen | new STK customer | Entered into aACE | |
| Kohler, Peter _194 | Tracie | 2020-04-26 | PrepOpen | new STK customer 1 - Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. 2 - Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. 3 - Opening Heater:TEST FIRE POOL HEATER | Entered into aACE | |
| Reyle, Jamie _117 | Dennis | 2020-04-12 | Opening | Follow STK Rules Equipment Only | Entered into aACE | |
| Rock, Robert _88 | Blaize | 2020-04-29 | PrepOpen | new STK customer 1 - Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. 2 - Opening Equipment:REASSEMBLE FILTER SYSTEM, INSTALL POOL EQUIPMENT, REMOVE WINTER PLUGS, AND ACTIVATE FILTER SYSTEM. 3 - Opening Shock:SHOCK POOL AT TIME OF OPENING 4 - Opening Heater:TEST FIRE POOL HEATER Leave heater running at moderate temperature after testing. Owner will adjust temperature. 5 - Opening Vac:PROVIDE INITIAL VACUUMING OF POOL | Entered into aACE | |
| Szeftel, Ivan _17 | Billy | 2020-04-26 | PrepOpen | new STK customer put his cover in the basement *******has dogs-pls ring doorbell first so he can get them inside****** | Entered into aACE | |
| Gordon, Tod _15 | Blaize | 2020-05-04 | PrepOpen | new STK customer Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Shock:SHOCK POOL AT TIME OF OPENING Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Winter, Joseph _362 | Tracie | 2020-05-11 | PrepOpen | new STK customer Opening Cover:REMOVE, FOLD AND STORE COVER ON OWNER’S PROPERTY. Opening Shock:SHOCK POOL AT TIME OF OPENING Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Baldino, Sandra _26 | Evan | 2020-05-05 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket | Entered into aACE | |
| Polak, Aaron _85 | Evan | 2020-03-18 | OpenVac | Hammerhead vac, follow up to opening | Entered into aACE | |
| Vanhouten, David _124 | Dennis | 2020-03-18 | Opening | UPDATED BECAUSE ONE MORE WORK ITEM RESOLVED BG, EZ left 1pm. Hammerhead vac performed (OpenVac?), cover brought in to shop. UV tube brought in to dry. Saw David, he is happy with cover install | Entered into aACE | |
| Shaw, Anita _193 | Blaize | 2020-05-13 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Schwarz, Diane and Rick _190 | Select One | 2020-05-10 | PrepOpen | CLOSING UNUSED TICKET - SEE INFO ON TECH OPEN TICKET | Closed | |
| Polak, Aaron _85 | Dennis | 2020-03-18 | Opening | Opened, vac needed, follow ups in more work needed | Entered into aACE | |
| Janoch, Alex _162 | Blaize | 2020-06-05 | PrepOpen | week of June 8th | Entered into aACE | |
| Chapman, Bryan _256 | Blaize | 2020-05-20 | PrepOpen | Entered into aACE | ||
| Detora, Gabrielle and David _129 | Blaize | 2020-03-16 | Turn Water On/Off | Blaize to return turn water off because the water is low, open skim, start up and add D.E. | Closed | |
| Detora, Gabrielle and David _129 | Dennis | Repair | Customer wants us to advise as to options for having spa repaired. We did a troubleshoot last year and I believe there is a leak somewhere in the system. | Pending | ||
| Kiniry, Nancy and William _59 | Select One | 2020-05-17 | PrepOpen | CLOSING UNUSED TICKET | Closed | |
| Morano, Tom _259 | Blaize | 2020-04-22 | TechOpen | 1. PIC on arrival; Email helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme | Entered into aACE | |
| Margolis, Lisa _65 | Blaize | 2020-04-29 | PrepOpen | 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme | Entered into aACE | |
| McGinley, Patrick _168 | Select One | 2020-05-17 | Opening | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Jenkins, Stephen _56 | Dennis | 2020-03-29 | TechOpen | 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Thomas, Natasha _99 | Billy | 2020-05-11 | PrepOpen | ----we need to put up the safety fence---- Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Bradbeer, Carol _29 | Evan | 2020-05-12 | PrepOpen | **********be sure to wear PPE while there and no contact with the Bradbeers*******get power turned on inside house via Facetime******** Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Voissard, Lisa _203 | Mike | 2020-05-21 | PrepOpen | Entered into aACE | ||
| Chiaradonna, Deb _32 | Evan | 2020-05-18 | PrepOpen | Prep open | Entered into aACE | |
| Edelman, Jon _40 | Select One | 2020-04-19 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Piroeff, Homer and Kathy _84 | Billy | 2020-05-10 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Naldzin, Lauren and Matt _175 | Blaize | 2020-04-28 | PrepOpen | Anytime after April 26th works for us. We have a family engagement on 4/26 and CANNOT have the pool open prior to this date. If you have availability to open any day from 4/27 - 5/1 that would be great. Desired swim date 5/2 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme | Entered into aACE | |
| Karpinski, Robert _57 | Select One | Repair | Because the repairs to correct the leak(s) was postponed until the Spring 2020, I believe that the problem will need to be addressed BEFORE the pool is opened. That is, since I cannot maintain the water level above the skimmers, I fear that it will be difficult or impossible to turn-on and check the pump and heater. | Pending | ||
| Jacoby, Vail _55 | Select One | 2020-04-26 | PrepOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Carp, Kate and Ned _143 | Evan | 2020-03-09 | CoverService | Reattached hose to cover pump. Reset breaker due to mouse tripping outlet Coverservice( 15 mins) Pool profile (45 mins) | Closed | |
| Singer, Mel _195 | Evan | 2020-03-09 | Follow up | Swapped out broken cover shield pump for loner cover shield pump. Existing cover shield pump was tripping gfi. Adjusted tarp cover to fully cover pool | Closed | |
| Zimmerman, Bonnie _209 | Zak | 2020-05-27 | PrepOpen | PrepOpen | Entered into aACE | |
| Rubens, Alan and Joanne _187 | Evan | 2020-05-18 | PrepOpen | --can you check the lights in his pool and hot tub that were not replaced last year-- | Entered into aACE | |
| Strode, Matt _126 | Blaize | 2020-04-29 | PrepOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Wuollet, Cassie & Guy _216 | Dennis | 2020-05-05 | Opening | Changed requested date to Tuesday, May 5th. first thing in the morning - they are taking off work specifically for the pool opening - need to complete the opening in one day and would appreciate the first stop 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Singer, Mel _195 | Blaize | 2020-05-27 | PrepOpen | The combination lock is 2times to right to 25, then to left to 5 then to right to 11. | Entered into aACE | |
| Serletti, Bonnie _93 | Dennis | 2020-03-27 | Heater | Need to finish heater repairs before opening week of 3/30 | Entered into aACE | |
| Serletti, Bonnie _93 | Dennis | 2020-04-07 | Opening | NOTE! Small floater with some 1” tabs placed behind control board to repel mice, must remove before startup; heater ready to try PIC on arrival; Email to helpme@lewwolfepoolservice.com; Title it: PIC 'client name' 2020 Opening 6 way strip test results: [CONTRACT LANGUAGE] PIC when finished before leaving; Email to helpme@lewwolfepoolservice.com; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Vellios, Taeson _101 | Billy | 2020-05-11 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Morrison, Andrew _73 | Mike | 2020-05-18 | PrepOpen | Cleaned debri off of cover Removed cover to shop for cover service Added 4 lbs chl Chl reading zero Pool needs approximately 6 “ of water | Entered into aACE | |
| Bucklee, Karen _114 | Mike | 2020-05-17 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Tulin, Stan and Riki _100 | Dennis | 2020-04-23 | TechOpen | Assembly and startup, check system operation | Entered into aACE | |
| Goldfarb, Stanley _47 | Select One | 2020-04-27 | PrepOpen | CLOSING NON-USED TICKET SEE INFO ON TECH OPEN TICKET | Closed | |
| Ridder, Kim _87 | Blaize | 2020-04-02 | TechOpen | We do have 2 puppies, so all gates around our pool must remain closed, please. If our dogs are outside when you arrive, we will make sure we bring them inside so you are able to work. SHED CODE TO STORE COVER 7412 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Copeland, Mary _35 | Blaize | 2020-05-05 | PrepOpen | Wants pool looking nice for potential buyers. putting home on market. team will need to have everything looking clean and nice for prospective owners. | Entered into aACE | |
| Scott, Tracy _18 | Blaize | 2020-05-20 | PrepOpen | Entered into aACE | ||
| Crowl, Rachel _36 | Mike | 2020-05-20 | PrepOpen | Entered into aACE | ||
| Goodman, Maryclaire _49 | Blaize | 2020-04-08 | Opening | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Good, Colin _145 | Blaize | 2020-05-13 | PrepOpen | Take picture of pool Pic (customer) PrepOpen 2020 6 way test results Check for fresh water 6 way test results Verify drain covers, weir doors IF READY install/test cleaner operation Record additional/follow up items Complete ticket, submit | Entered into aACE | |
| Anapolsky, Julian and Christina _155 | Select One | 2020-06-01 | Opening | CLOSING UNUSED TICKET | Closed | |
| Caparo, Tina and Dan _142 | Evan | 2020-05-06 | PrepOpen | 1. PIC on arrival; Email to helpme 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email to helpme | Entered into aACE | |
| Ryan, Deb and Bill _2 | Blaize | 2020-04-21 | PrepOpen | 1. PIC on arrival; Email helpme; Title it: PIC 'client name' 2020 Opening 2. 6 Way strip test (add to Work performed) 3. Update Work Performed 4. PIC when finished; Email helpme; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Polidori, John _342 | Blaize | 2020-02-27 | Choose One | set siphon | Closed | |
| Lurio, Margaret _351 | Evan | 2020-02-26 | CoverService | Cleaned leaves off cover. Hose connected yo pump has holes, water was pumping back onto cover. Needs new garden hose attached to cover pump. | Closed | |
| Schmerling, Ariel _242 | Select One | 2020-04-27 | PrepOpen | Pool plugs pulled only Equipment assembled(could not find longer actuator screws, Ariel mentioned they were in shed I couldn’t find More in findings | Entered into aACE | |
| Eisner, Evan and Lyn _127 | Dennis | 2020-04-12 | Opening | changed req wk of 4/13 PIC on arrival; Emailed to helpme@lewwolfepoolservice.com 6 way strip test results: 250, 0, 0, high, 80, HIGH CYA! Pic sent [CONTRACT LANGUAGE] PIC when finished before leaving; Email to helpme@lewwolfepoolservice.com; Title it: PIC 'client name' 2020 Opening | Entered into aACE | |
| Detora, Gabrielle and David _129 | Dennis | 2020-03-16 | Opening | Tarp off, assembly started up, ladder in, shock and brush | Entered into aACE | |
| Hoffman, 1401 _8 | Blaize | 2020-02-17 | Covers | Addressed cover issue, it is now secure | Closed | |
| Costa, Gregory _354 | Dennis | 2020-01-06 | Automation | Troubleshoot “pump running continuously” replaced defective air sensor | Closed | |
| Vanhouten, David _124 | Dennis | 2019-12-27 | Covers | Finish securing new cover. Pics sent to helpme | Closed | |
| Hoffman, 1401 _8 | Blaize | 2019-12-27 | Follow up | picked up siphon, removed debris from cover. photo taken | Closed | |
| Goldfarb, Stanley _47 | Blaize | 2019-12-27 | Follow up | picked up hose siphon, level down 10inch | Closed | |
| Levy, Rochelle _13 | Blaize | 2019-12-27 | Follow up | picked up equip, level was down 12inch | Closed | |
| Ryan, David and Kelly _189 | Blaize | 2019-12-27 | Follow up | picked up equip, level in pool down 12inch | Closed | |
| Serletti, Bonnie _93 | Dennis | 2019-12-26 | Closing | winterized spa: backwash to lower water, blow out and plug returns, pop and lock drain, breakers off, cover put back on when done. Spoke with Bonnie, I explained situation with heater repair. She asked to have us check/repair light that wasn’t working in pool when opening | Closed | |
| Burton, Mike _141 | Blaize | 2019-12-23 | Follow up | added closing chems(alg. + stain treat) and brushed in | Closed | |
| Goldfarb, Stanley _47 | Blaize | 2019-12-23 | Follow up | found water level 1/2 inch below tile.. set hose siphon to lower, cover photo taken | Closed | |
| Levy, Rochelle _13 | Blaize | 2019-12-23 | Follow up | set pump a hose to lower water, level was half way up tile spoke to Mrs. Levy | Closed | |
| Strauss, Iliana _96 | Blaize | 2019-12-23 | Follow up | checked cover, photo sent to helpme NOTE: pump was tripped i reset GFI and saw that it was running | Closed | |
| Hoffman, 1024 _7 | Blaize | 2019-12-23 | Follow up | level was 12in below tile, picked up siphon, cover photo taken | Closed | |
| Hoffman, 1401 _8 | Blaize | 2019-12-23 | Follow up | high water level set waste hose siphon to lower, will return | Closed | |
| O'Grady, Meg _78 | Blaize | 2019-12-23 | CoverService | check status NOtE: level in pool same as last month (at 2nd step) tarp holding ok, frozen sheet of ice on top checked power, pump runs intermittently, hose was frozen | Closed | |
| Ryan, David and Kelly _189 | Blaize | 2019-12-23 | Follow up | setup pump down equip to lower water | Closed | |
| Hoffman, 1010 _6 | Blaize | 2019-12-23 | CoverService | pump was unplugged, frozen on top, hose frozen | Closed | |
| Morris, Gail and Howard _72 | Blaize | 2019-12-23 | CoverService | deliver new pump check status | Closed | |
| Serletti, Bonnie _93 | Dennis | 2019-12-20 | Heater | From text message: Hello, I’ve replaced wiring and did more cleaning using the repellent as well. I’m getting a new error code and erratic readings. I have a call in to tech support to see if they can help narrow down the issue. They haven’t gotten back to me yet. I will let you know more as soon as I can | Closed | |
| Burton, Mike _141 | Dennis | 2019-12-13 | Installations | Build and install gate on deck railing NOTE 5 hours build, 1.5 delivered and installed | Closed | |
| Kuhn, Nancy and Gordan _61 | Blaize | 2019-12-13 | Follow up | Note: customer unplugged pump, level only down 7in from tile Note: closing chems added picked up siphon equipment | Closed | |
| Kuhn, Nancy and Gordan _61 | Blaize | 2019-12-11 | Follow up | went to add closing chems but discover water level on tile. set loaner pump,hose and cord | Closed | |
| Rawls, Barbara _86 | Blaize | 2019-12-11 | Follow up | stop to pick up cord NOTE: tarp cover was again pooling with water | Closed | |
| Janoch, Alex _162 | Evan | 2019-12-10 | Closing | Spa ball combination delivered and installed in spa | Closed | |
| Housman, Henry _53 | Dennis | 2019-12-07 | Follow up | Courtesy check. Water level about 6” below tile. Note: they covered equipment with a tarp, pic sent | Closed | |
| Serletti, Bonnie _93 | Dennis | 2019-12-07 | Heater | Troubleshoot heater, major mouse damage. I vacuumed the nesting, inspected and gave estimate to replace with new wiring. Bonnie approved | Closed | |
| Vanhouten, David _124 | Dennis | 2019-12-05 | Covers | Cover install part one, cover in place, plan attachments and begin anchoring. Calculate what is needed to finish | Closed | |
| Maguire, Lisa _64 | Dennis | 2019-12-05 | Closing | Close spa, one eye fitting didn’t come out, Should see about replacement. Water level was close to crack | Closed | |
| Ridder, Kim _87 | Dennis | 2019-12-04 | Follow up | Check about gurgling noise. Saw Kim, she was walking her dog. Said noise had stopped. I checked things out. Proper breakers off, water level about 10” below tile, skimmer level ok, ensured gizmos in place. I noticed an info plate on heater manifold, sent pic to helpme | Closed | |
| Maguire, Lisa _64 | Dennis | 2019-11-26 | Leak Detection | Secure plug in waste line with electrical tape. 6way will need attention. Water level 1/2” on tile | Closed | |
| Maguire, Lisa _64 | Blaize | 2019-11-25 | Leak Detection | level was 3in down from tile NOTE: while in filter mode steady stream off water coming from waste line. I used an 8x to stop it, held while there.. filled spa back up | Closed | |
| Kiniry, Nancy and William _59 | Blaize | 2019-11-25 | Closing | Pumped down spa(was halfway up tile) | Closed | |
| O'Grady, Meg _78 | Blaize | 2019-11-25 | CoverService | NOTE: their cover pump did very little over the weekend NOTE: uses grey cover shield pump to pump water off tarp and into pool because level is at 2nd step NOTE: tarp is old, with visible holes, moved their pump to the best position | Closed | |
| Ridder, Kim _87 | Blaize | 2019-11-25 | Closing | return to pull siphon NOTE: level down 16in hose back where i found it | Closed | |
| Sumey, Randy _249 | Blaize | 2019-11-25 | Closing | NOTE: follow up to pull siphon.. but was already pulled.. done by customer perhaps, no previous ticket found NOTE: level down past 2nd step | Closed | |
| Vanhouten, David _124 | Blaize | 2019-11-25 | Service Issue | email request for a cleaning -leaves out, 1.5lbs of shock added and brushed | Closed | |
| Morris, Gail and Howard _72 | Blaize | 2019-11-25 | CoverService | water pumped off over weekend, pumped off spa while removing leaves(photos to helpme) NOTE: selling him grey cover shield pump, spa has no pump on top | Closed | |
| Rubin, Meegan _91 | Blaize | 2019-11-25 | Closing | follow up for equipment pickup+ spa pumps down NOTE: 20 mins of leaf removal off of cover while waiting for spa to pump down NOTE: level at second step in pool, spa down 8inch | Closed | |
| Schmerling, Ariel _242 | Blaize | 2019-11-22 | Closing | pool cover pulled back from both ends and cleaned, added half pound of shock NOTE: all photos sent to helpme believe this will need a follow up to further secure pillows | Closed | |
| Brown, Barry _140 | Blaize | 2019-11-22 | Closing | picked up equipment level down 14in | Closed | |
| Maguire, Lisa _64 | Blaize | 2019-11-21 | Leak Detection | discovered leaking at union for main pump(did not see cracks) i stretches an o-ring to fit and it did slow the leak a good bit.. but it’s not perfect Filled spa up over half way in time did a quick BW | Closed | |
| Rubin, Meegan _91 | Blaize | 2019-11-21 | Closing | set our pump and cord (their hose) NOTE: spa will need to be pumped down after pool | Closed | |
| Milestone, Rosaline _71 | Blaize | 2019-11-21 | CoverService | NOTE: cover was in good standing...pump had power, minimal debris so left as is..photos taken | Closed | |
| Levy, Simon _16 | Blaize | 2019-11-21 | Closing | siphon pulled NOTE: stopped at 7in below tile do to level grade | Closed | |
| Morris, Gail and Howard _72 | Blaize | 2019-11-21 | Choose One | NOTE: did not see a cover pump.. loaned one of our grey ones(his cord and hose) NOTE: will need follow up for leaf removal and to move pump to spa when water on tarp has been pumped off | Closed | |
| Rawls, Barbara _86 | Blaize | 2019-11-21 | CoverService | NOTE: no power down by pool , found pump unplugged NOTE: loaned 100ft red,blue,white extension.. plugged in at high deck NOTE: confirmed pump was then running | Closed | |
| O'Grady, Meg _78 | Blaize | 2019-11-21 | CoverService | following some leaf cleanup, i saw more holes/rips in tarp, they seem to be up and out of the current water level in the pool.. which was just below second step. NOTE: pump is staying on as long as it’s held upside down-runs very slowly.. i am leaving it run so as to remove the water on top of the tarp | Closed | |
| Coen, Randi _119 | Blaize | 2019-11-21 | Closing | quick check on your after level and to see if needed extension cord NOTE: water level was 5in down from tile, i plugged pump in to get down to desired level | Closed | |
| Ridder, Kim _87 | Blaize | 2019-11-21 | Closing | set siphon(their hose) | Closed | |
| O'Grady, Meg _78 | Blaize | 2019-11-21 | CoverService | NOTE: GFI was tripped, NOTE: water level is just below second step NOTE: tarp has holes(the ones i see are out of the water) noticed the pump on my runs about a minute then cuts out.. if i pulled out of water and put back in it would cycle for a minute. Plan on stopping back today | Closed | |
| Stampone, Julia _347 | Blaize | 2019-11-21 | Closing | syohon pulled, their hose level down 16” | Closed | |
| Brown, Barry _140 | Blaize | 2019-11-21 | Closing | hose and pump setup to lower water | Closed | |
| Goodman, Maryclaire _49 | Blaize | 2019-11-19 | Closing | Picked up pump down equip. Level was down to second step | Closed | |
| Swathy, _345 | Dennis | 2019-11-19 | Choose One | Swap cover, remake | Closed | |
| Maguire, Lisa _64 | Blaize | 2019-11-19 | Follow up | Follow up for low spa level NOTE: level was roughly 1ft, pillows now in place, Spa is filled | Closed | |
| Goodman, Maryclaire _49 | Blaize | 2019-11-18 | Closing | set our pump down setup(minus the cord) | Closed | |
| Singer, Mel _195 | Blaize | 2019-11-18 | CoverService | reset pump(was tripped) photos taken renovation work on deck being done | Closed | |
| Carp, Kate and Ned _143 | Blaize | 2019-11-18 | CoverService | Winter watch photos taken level is low in kiddy pool | Closed | |
| Eisner, Evan and Lyn _127 | Blaize | 2019-11-18 | Closing | pump down water to just below tile opened main feed in pool house(photo taken) | Choose One | |
| Meyers, Bill _335 | Dennis | 2019-11-18 | Follow up | Customer asked about flags and exposed wires. The only flags I found are invisible fence. There were no exposed wires at pool equipment. I took pics and sent to helpme | Closed | |
| Stern, Marylin & Jerry _200 | Dennis | 2019-11-18 | Closing | Turned off solar actuator, shut solar riser valves and opened all drains | Closed | |
| Levy, Simon _16 | Dennis | 2019-11-15 | Covers | Install new replacement mesh cover. Syphon set, their hose | Closed | |
| Goodman, Maryclaire _49 | Dennis | 2019-11-14 | Covers | Install new pool and spa covers | Closed | |
| Hoffman, 1022 _9 | Dennis | 2019-11-11 | Closing | winterize fresh water | Closed | |
| Goldfarb, Stanley _47 | Dennis | 2019-11-08 | Closing | Winterize pool fill line | Closed | |
| Lemmon, Jane _120 | Dennis | 2019-11-08 | Closing | Winterize fresh water, | Closed | |
| Levy, Simon _16 | Dennis | 2019-11-08 | Closing | pool winterized only, waiting for cover | Closed | |
| Werner, Nicole _219 | Blaize | 2019-11-12 | Closing | -current cover pump would not come on, replaced with new blue pump(photo to helpme) -pulled leaves off over | Closed | |
| Vanhouten, David _124 | Dennis | 2019-11-11 | Closing | Winterize pool only, waiting for cover | Closed | |
| Jovinelly, Catherine _215 | Jason | 2019-10-23 | Closing | Clean filter only | Closed | |
| Caparo, Tina and Dan _142 | Dennis | 2019-11-07 | Closing | closed and covered | Closed | |
| Goodman, Maryclaire _49 | Dennis | 2019-11-11 | Closing | Winterize pool, wait on cover | Closed | |
| Strauss, Iliana _96 | Evan | 2019-11-08 | CoverService | Cleaned leaves off cover | Closed | |
| Wilson, Wendy _105 | Evan | 2019-11-08 | Closing | Picked up syphon | Closed | |
| Alles, Steve _23 | Jason | 2019-11-07 | Closing | Picked up cover pump, hose, cord | Closed | |
| Detora, Gabrielle and David _129 | Evan | 2019-11-07 | Closing | Delivered new cover pump. Our extension cord being used Delivered 12 new water bags | Closed | |
| Detora, Gabrielle and David _129 | Dennis | 2019-11-07 | Closing | blow lines , prepare and place tarp, EZ, BG to finish | Closed | |
| Yirenkyi, Naa _208 | Dennis | 2019-11-07 | Closing | Closed and covered, their pump set on spa bench to lower. Interested in defender mesh cover Quote . We should measure | Closed | |
| Caparo, Tina and Dan _142 | Evan | 2019-11-07 | Closing | Filter cleaned. Pool Prepped for closing | Closed | |
| Brown, Barry _140 | Evan | 2019-11-07 | Closing | Filter not cleaned. Prepped pool for closing. Pool cleaned. | Closed | |
| Penning, Russell _110 | Blaize | 2019-10-17 | Closing | NOTE: Cartridge type filter was not cleaned NOTE: Extra time spent trying to seal cleaner return line(was unsuccessful) Closed and covered | Closed | |
| Gregorchuk, Scott _3 | Select One | 2019-11-06 | Closing | follow up to clean filter | Entered into aACE | |
| Fagan, Scott _42 | Select One | 2019-11-06 | Closing | Pulled syphon, customer hose, added chems | Closed | |
| Feinzig Schwartz, Emily _230 | Select One | 2019-11-06 | Closing | Pulled pump down set up (ours) | Closed | |
| Vellios, Taeson _101 | Blaize | 2019-11-06 | Closing | Blow shallow drain, lock with shrader plug NOTE: discovered their pump was not working, delivered new one(pics to helpme) | Closed | |
| Jovinelly, Catherine _215 | Dennis | 2019-11-06 | Installations | Install INTELLIFLO VSF, Chlorinator lid brought in, bad gasket | Closed | |
| Alles, Steve _23 | Evan | 2019-11-06 | Closing | Set our cover pump on second step to lower water. Our hose and extension cord used | Closed | |
| Borguet, Eric and Malita _139 | Evan | 2019-11-06 | Closing | Pulled off previous tarps,smaller tarp stored back in shed, bigger tarp brought back to shop. Delivered and installed new tarp Delivered 4 new water bags | Closed | |
| Wilson, Wendy _105 | Dennis | 2019-11-06 | Closing | Closed and covered, syphon set | Closed | |
| McCarver, Anne _67 | Dennis | 2019-11-06 | Closing | Closed and covered, Cracked tube on element manifold, get price | Closed | |
| Wilson, Wendy _105 | Evan | 2019-11-06 | Closing | Prepped pool for closing. Set syphon to lower water(our hose). Vaccumed to waste for 10 mins | Closed | |
| Mayer, Ken _250 | Dennis | 2019-11-06 | Closing | Pull cover back, winterize lines, set syphon, reattach cover. Note: wants all new (45) anchors [noted elsewhere] | Closed | |
| McCarver, Anne _67 | Evan | 2019-11-06 | Closing | Filter cleaned, not reassembled due to crack. Pool prepped for closing | Closed | |
| Penning, Russell _110 | Dennis | 2019-11-05 | Closing | Follow up to correct cleaner line winterize more in findings | Closed | |
| Schmerling, Ariel _242 | Dennis | 2019-11-05 | Choose One | Meet up and verify water level and chemicals, pulled syphon | Closed | |
| Schmerling, Ariel _242 | Dennis | 2019-11-05 | Covers | Accurate measure for pillows with diagrams and pictures, text BWA, email helpme | Closed | |
| Werner, Nicole _219 | Blaize | 2019-11-05 | Closing | NOTE: pump on step will return today to put on top of cover chems: 250, 3,3, 7.2, 80 closed and covered | Closed | |
| Burton, Mike _141 | Dennis | 2019-11-05 | Choose One | Initial visit to review and discuss work to be performed, starting with pavers inside equipment area to improve appearance under fence surround, neatening of wiring and look ahead to gate construction. | Closed | |
| Gregorchuk, Scott _3 | Dennis | 2019-11-04 | Closing | Closed and covered, follow up to clean filter. Potential year round spa (feasibility of year round pool?) | Entered into aACE | |
| O’Conner, Kathleen _221 | Dennis | 2019-11-04 | Closing | Closed and covered, set their pump on step to lower | Closed | |
| Fagan, Scott _42 | Blaize | 2019-11-04 | Closing | water was half up tile, set siphon(their hose) | Closed | |
| Schafer, Jon _92 | Dennis | 2019-11-04 | Closing | Closed and covered, new bungies | Closed | |
| Trauffer, Ed _217 | Evan | 2019-11-04 | Closing | Stopped by to check if cover pump was running properly and it was. | Closed | |
| Mays, Steve _130 | Evan | 2019-11-04 | Closing | Attached hose to pump and placed pump on first step(our garden hose used) | Closed | |
| Sumey, Randy _249 | Dennis | 2019-11-04 | Closing | Closed and covered. UV brought in, syphon set, their hose | Closed | |
| Ney, Andrew _75 | Evan | 2019-11-04 | Closing | Took out syphon(their hose) | Closed | |
| Alles, Steve _23 | Evan | 2019-11-04 | Closing | Set and secured syphon. Lower water. Our garden hose | Closed | |
| Bari, Jon _27 | Dennis | 2019-11-04 | Choose One | Fresh Water winterize pool house, first time. Notes taken to be added to CRM | Closed | |
| Bucklee, Karen _114 | Evan | 2019-11-04 | Closing | Set and secured syphon. Lower water | Closed | |
| Feinzig Schwartz, Emily _230 | Evan | 2019-11-04 | Closing | Set our cover pump on second step and attached our hose(not our extension cord) | Choose One | |
| Katz, Sheila _58 | Evan | 2019-11-04 | Closing | Picked up syphon | Closed | |
| Ford, Anne and David _125 | Evan | 2019-11-04 | Closing | Took out syphon (their hose) | Closed | |
| Hoffman, 1010 _6 | Evan | 2019-11-04 | Closing | Plugged cover pump in | Closed | |
| Stampone, Julia _347 | Dennis | 2019-10-29 | Closing | closed and covered, COVER IS TRASH, syphon set | Closed | |
| Mckenna, Joe _360 | Dennis | 2019-10-29 | Covers | Install new mesh cover, drill 24 holes, new anchors | Closed | |
| Mckenna, Joe _360 | Dennis | 2019-10-29 | Closing | Closed, new mesh cover (separate ticket) Syphon, theirs (BWA pulled on later visit) | Closed | |
| Maguire, Lisa _64 | Dennis | 2019-11-01 | Closing | Close and cover pool, spa open | Closed | |
| Wilson, Wendy _105 | Dennis | 2019-11-01 | Installations | Swap for Superflo VS pump | Closed | |
| Polidori, John _342 | Dennis | 2019-11-01 | Choose One | Winterize pool house, first time. Pictures taken | Closed | |
| Nally, Allison _74 | Dennis | 2019-10-28 | Closing | closed and covered, syphon set. | Closed | |
| Burton, Mike _141 | Jason | 2019-10-30 | Closing | Lowered water, cleared some leaves | Closed | |
| Whalen, Robert _109 | Blaize | 2019-10-30 | Closing | closed and covered NOTE: pump on step, hose running to driveway chems 250 3,3 7.8 (maybe higher)and 120 CYA seemed borderline high 100/150 NOTE: delivered a gal of acid but waiting to but in until level lowered | Closed | |
| Stanton, Linda and Dave _95 | Dennis | 2019-10-28 | Closing | blow fresh water (fill) line | Closed | |
| Alles, Steve _23 | Dennis | 2019-10-29 | Closing | (note DJM arrived after 9:30) closed and new mesh cover (separate ticket) | Closed | |
| Polidori, John _342 | Dennis | 2019-10-29 | Choose One | inspected pool house for fresh water winterization, will have to get in house to try to find shut offs (able to start blowing from there?) nobody home at the time | Closed | |
| Camp, William and Melanie _31 | Dennis | 2019-10-28 | Repair | able to attach new spa fittings onto existing ends in shell. All repiping for water and air. Backfill (will need follow up in spring after ground settles) Finished placing cover (should recommend ground stakes, required in spa area) | Closed | |
| Karpinsky, Robert _57 | Dennis | 2019-10-28 | Covers | Install new mesh cover, no drilling needed | Closed | |
| Bari, Jon _27 | Dennis | 2019-10-25 | Choose One | Initial meeting with Jon to get info on pool house winterization, it continued with a cordial discussion. He wants us to let him know ahead of doing fresh water so they can expect us. | Closed | |
| Vanhouten, David _124 | Dennis | 2019-10-25 | Covers | cover measure, single measure, direct entry into Anchor portal | Closed | |
| Borguet, Eric and Malita _139 | Dennis | 2019-10-25 | Closing | winterized pool, no suitable tarp found or stored. We used what we had to cover the best we could but it's temporary at best. New tarp bought, awaiting approval. Also, cover pump not installed as it would have pumped down pool | Closed | |
| Anderson, Jennifer _11 | Blaize | 2019-10-30 | Closing | Closed and covered | Closed | |
| Golen, Zachary _355 | Select One | 2019-10-17 | Closing | Pulled syphon | Closed | |
| Hallwoods, Caroline _344 | Select One | 2019-10-30 | Closing | I believe JP was there to follow up on syphon (date is date submitted) | Closed | |
| Liss, Shelly _211 | Select One | 2019-10-17 | Closing | pulled syphon, customers hose | Closed | |
| Nally, Allison _74 | Blaize | 2019-10-29 | Closing | picked up siphon, hose back to basement level down 14in | Closed | |
| Morano, Tom _259 | Evan | 2019-10-25 | Closing | Delivered and attached our garden hose to their pump on first step | Closed | |
| Vanhouten, David _124 | Dennis | 2019-10-25 | Covers | Cover measure, direct entry into anchor portal | Closed | |
| Strauss, Iliana _96 | Dennis | 2019-10-25 | Covers | Install new solid cover in place of old mesh including 42 drilling and anchors | Closed | |
| Strauss, Iliana _96 | Dennis | 2019-10-25 | Closing | Closed and covered (new cover, separate ticket), cover bag brought in | Closed | |
| Karpinsky, Robert _57 | Dennis | 2019-10-23 | Leak Detection | reported leak, up to 2" but stopping at skimmer mouth. There are old epoxy patches coming off. With imminent closing I recommend repair in spring. | Closed | |
| Nulu, Suresh _257 | Dennis | 2019-10-21 | Closing | closed and covered plus drill and install 20 anchors in new concrete, more in findings | Closed | |
| Camp, William and Melanie _31 | Dennis | 2019-10-24 | Closing | Closed and covered (except spa corner for repair work) | Closed | |
| Camp, William and Melanie _31 | Dennis | 2019-10-24 | Repair | Excavation, blow out spa lines, cut out broken piping and prepared for new spa fittings | Closed | |
| Ford, Anne and David _125 | Dennis | 2019-10-23 | Closing | Follow up to bring in UV | Closed | |
| Serletti, Bonnie _93 | Dennis | 2019-10-23 | Closing | Closed and covered pool, clean and isolate spa, add mini floater with salt system off. Put on spa cover | Closed | |
| Bailey, Steven R._350 | Jason | 2019-10-23 | Closing | Pulled siphon | Closed | |
| Stanton, Linda and Dave _95 | Dennis | 2019-10-23 | Closing | Added alk up (theirs) Will have to follow up for fresh water lines, vac alert brought in, missing anchor replaced | Closed | |
| Elgart, Robert and Wendy _152 | Dennis | 2019-10-23 | Closing | Closed and covered, tarp and block. He added chemicals already. More in findings | Closed | |
| Swathy, _345 | Dennis | 2019-10-21 | Closing | Install new cover, cleaned pool, assembled straps, had to put on upside down (inverted manufacture) | Closed | |
| Ford, Anne and David _125 | Dennis | 2019-10-21 | Closing | closed and covered, need to pick up UV tube and bulb for storage (take storage pipe) | Closed | |
| Rubin, Meegan _91 | Dennis | 2019-10-18 | Closing | closed and covered, cover in bad shape, anchors in terrible shape (many loose and some missing) | Closed | |
| Aichenbaum, Ruth _22 | Select One | 2019-10-17 | Closing | Duplicate ticket | Closed | |
| Figures, Bill and Julie _44 | Jason | 2019-10-21 | Closing | Delivered and added one bottle algaecide, one bottle stain remover | Closed | |
| Figures, Bill and Julie _44 | Jason | 2019-10-21 | Closing | Delivered and added one bottle algaecide, one bottle stain remover | Closed | |
| Hollander, Dave and Alexis _52 | Jason | 2019-10-21 | Closing | Puulled pump and put in shed | Closed | |
| Hansen, Colleen and Alun _123 | Jason | 2019-10-21 | Closing | Pulled siphon Delivered 3 lbs. shock off truck | Closed | |
| Ryan, Kelly _15 | Jason | 2019-10-21 | Closing | Set up pump on second step | Closed | |
| Rossello, Richard and Bonnie _90 | Jason | 2019-10-21 | Closing | Picked up pump, hose, and cord | Closed | |
| Figures, Bill and Julie _44 | Dennis | 2019-10-18 | Closing | Closed and covered, syphon set (DJM hose) add algaecide and stain treat after lowered | Choose One | |
| Katz, Sheila _58 | Dennis | 2019-10-18 | Closing | Closed and covered, stuff in garage | Closed | |
| Famiglio, James _346 | Dennis | 2019-10-17 | Closing | closed and covered (note auto cover was only cover, I sent an email in helpdesk) | Closed | |
| Burton, Mike _141 | Dennis | 2019-10-17 | Closing | delivered a new extension cord and cord protector. Also I plugged into his preferred outlet and ensured that it is now working | Closed | |
| Aichenbaum, Ruth _22 | Select One | 2019-10-17 | Closing | pick up our pump setup | Closed | |
| Rosello, _88 | Select One | 2019-10-17 | Closing | set our pump setup to lower water, hose to ground drain.also chem check | Closed | |
| Hollander, Dave and Alexis _52 | Dennis | 2019-10-17 | Closing | closed and covered, Bin brought in. Their pump on second step (could pull after water lowered) | Closed | |
| Goodman, Maryclaire _49 | Dennis | 2019-10-17 | Covers | Meet Chris Kovach to measure for custom cover, he will enter from handwritten measurements. | Closed | |
| Hollander, Dave and Alexis _52 | Evan | 2019-10-17 | Closing | Pre closing | Closed | |
| Strode, Matt _126 | Dennis | 2019-10-16 | Closing | Closed and covered ladder needs all new rungs, pics taken (BZ) | Closed | |
| Gonzales, Fernando _48 | Dennis | 2019-10-16 | Closing | delivered two extension cords and cord covers to feed cover pumps in advance of storm. email sent from helpdesk | Closed | |
| Hansen, Colleen and Alun _123 | Dennis | 2019-10-16 | Closing | closed and covered | Closed | |
| Zimmerman, Bonnie _209 | Dennis | 2019-10-16 | Closing | closed and covered | Closed | |
| Aichenbaum, Ruth _22 | Blaize | 2019-10-17 | Closing | Recovered Pump and setup after pump down | Closed | |
| Ryan, Deb and Bill _2 | Dennis | 2019-10-15 | Closing | NOTE; Main drain didn't want to blow! we did an acid cleaning of spa stains, they seemed to lighten. He reminded of several jobs to be done, added to project lists | Closed | |
| Stampone, Julia _347 | Blaize | 2019-10-17 | Heater | heater fired, explained valve settings to isolate pool and spa to customer | Closed | |
| Fath, Kristen _212 | Dennis | 2019-10-15 | Closing | Pulled syphon while turning on gas line, saw Liberty propane truck driver while there | Closed | |
| Rosen, Herb and Gail _89 | Sam | 2019-10-14 | Closing | Pull Siphon add Algae+Stain Treat | Closed | |
| Kuhn, Nancy and Gordan _61 | Sam | 2019-10-14 | Closing | Picked up cover pump | Closed | |
| Aichenbaum, Ruth _22 | Blaize | 2019-10-14 | Closing | Set cover pump on step to lower water | Closed | |
| Jacoby, Vail _55 | Evan | 2019-10-16 | Closing | Picked up syphon | Closed | |
| Scholl, Richard _218 | Blaize | 2019-10-16 | Closing | delivered two super gizmos | Closed | |
| Abruzzese, Frank and Angela _21 | Evan | 2019-10-16 | Closing | Took cover pump out of pool and put in shed | Closed | |
| Quinn, Paul _182 | Evan | 2019-10-16 | Closing | Stain treat and algaecide | Closed | |
| Ruslander, Katie and Andrew _188 | Evan | 2019-10-16 | Closing | Brush water off cover | Closed | |
| Jordan, Lauren _163 | Evan | 2019-10-22 | Closing | Set cover pump on cover | Closed | |
| O’Connor, Marla _251 | Blaize | 2019-10-15 | Closing | Closed and covered 10-15. NOTE: there pump on first step | Closed | |
| Wilson, Wendy _105 | Bryan | 2019-10-14 | Installations | Meet Enton to discuss electrical work (more in findings) | Closed | |
| Schmerling, Ariel _242 | Dennis | 2019-10-14 | Covers | Install new up and over mesh cover on existing anchors | Closed | |
| Bailey, Steven R._350 | Select One | 2019-10-15 | Closing | closed and covered, will need pump down, add algaecide and stain treat after lowered. | Closed | |
| Feinzig Schwartz, Emily _230 | Select One | 2019-10-15 | Closing | closed and covered, pump we wanted to use to lower water wasn't working. Need pump down and add chems | Closed | |
| Rosello, _88 | Dennis | 2019-10-15 | Closing | closed and covered, needs pump down do a chem check same time (a strip that includes hardness) | Closed | |
| A, Not Listed _117 | Bryan | 2019-10-09 | Choose One | Waverly Heights 1400 Waverly Rd. Gladwyne, PA 19035 - Potential Renovation: Met George to discuss fountain repair/installation of filtration equipment. more info in findings | Closed | |
| Maguire, Lisa _64 | Blaize | 2019-10-11 | Follow up | Actuator setting from middle position to correct on-side Tested pool and spa mode actuator settings from service and timeout modes.. pool currently off in auto | Closed | |
| Vanhouten, David _124 | Bryan | 2019-10-09 | Covers | New plan for cover: met George to discuss new plan for cover. Wants to order new cover, special plan to avoid drilling in deck. We plan to have CK work with us to do the measure | Closed | |
| Burton, Mike _141 | Bryan | 2019-10-08 | Automation | Bob had us change wiring in RayPak from fireman's switch to the wiring for remote. Thereafter the heater shut off when temp reached in EZtouch | Closed | |
| Tulin, Stan and Riki _100 | Blaize | 2019-10-09 | Closing | add both staintreat and algaecide to pool | Closed | |
| Gonzales, Fernando _48 | Evan | 2019-10-09 | Closing | Pre Closing | Closed | |
| Jacoby, Vail _55 | Evan | 2019-10-09 | Closing | Pre closing | Closed | |
| Kozmina, Natalia _223 | Evan | 2019-10-09 | Closing | Pre closing | Closed | |
| Edelman, Jon _40 | Evan | 2019-10-09 | Closing | PreCover | Closed | |
| Ryan, Deb and Bill _2 | Select One | 2019-10-15 | Closing | Closed duplicate | Closed | |
| O'Toole, Bill _79 | Select One | 2019-10-14 | Closing | NOTE: filter belly band was blown out(brought in) NOTE: New tarp cover closed and covered 10/14 | Closed | |
| Fath, Kristen _212 | Dennis | 2019-10-14 | Closing | Closed and covered, NOTE valve at gas tank stays ON, verify valve on side of house is for pool heater only | Closed | |
| Wuollet, Cassie & Guy _216 | Dennis | 2019-10-09 | Covers | PLEASE REVIEW. Cover repair. 10/8 DJM, BWA, BAZ; 1.5 hours to pull back cover and apply patches | Entered into aACE | |
| Pierce, Ray _181 | Blaize | 2019-10-09 | Closing | deliver new superior cover pump NOTE: possible candidate for spa ball and frame(see photo to helpme) | Closed | |
| Schmerling, Ariel _242 | Blaize | 2019-10-14 | Closing | Closed | Closed | |
| Otero, Leigh Anne and Al _106 | Blaize | 2019-10-14 | Closing | Closed and covered directionswritten On schedule for 10/14 (note BWA says discussed tiles) | Closed | |
| Penning, Russell _110 | Select One | 2019-10-17 | Closing | On schedule but moved to 10/17 DUE TO WEATHER | Scheduled | |
| Janoch, Alex _162 | Blaize | 2019-10-08 | Closing | NOTE:existing cover pump rubs but does not seem to pump water delivered superior cover pump and hooked up, pumping down spa | Closed | |
| Philbin, Colleen _83 | Jason | 2019-10-07 | Closing | Pull pump, hose and cord used to lower water level, store with pool stuff in garage | Closed | |
| Thomas, Natasha _99 | Jason | 2019-10-07 | Closing | Pick up syphon hose (DJM van) | Closed | |
| Jordan, Lauren _163 | Blaize | 2019-10-11 | Closing | NOTE: siphon is set(their hose) NOTE: grey cover pump not working, brought in(new from last year) talk to Lauren and let her know closed and covered on schedule for 10/11 | Closed | |
| Scott, Richard _14 | Blaize | 2019-10-11 | Closing | Closed and covered push pull in poor condition on schedule for 10/11 | Closed | |
| Copeland, Mary _35 | Dennis | 2019-10-11 | Closing | Closed and covered. Selling house next year, nothing to be stored in kiddie house by equipment. There’s a room in the storage shed he’d like us to use | Closed | |
| Moyer, Teresa _234 | Blaize | 2019-10-11 | Closing | closed and covered NOTE: cover pump wasn’t rubbing she said she’d let us know if she wants us to sell a new. on schedule for 10/11 | Closed | |
| Rosen, Herb and Gail _89 | Dennis | 2019-10-11 | Closing | Closed and covered, syphon set, will need to add algaecide and stain remover. DE bucket (broken lid) and vac alert brought in | Closed | |
| Levy, Rochelle _13 | Dennis | 2019-10-10 | Closing | Closed and cover opened (new to install, on another ticket) | Closed | |
| Edelman, Jon _40 | Dennis | 2019-10-09 | Closing | Closed and covered | Closed | |
| Jacoby, Vail _55 | Dennis | 2019-10-09 | Closing | Closed and covered, requested no chems, plastering in the Spring | Closed | |
| Kozmina, Natalia _223 | Dennis | 2019-10-09 | Closing | Closed and covered, algaecide and stain treat added | Closed | |
| Gonzales, Fernando _48 | Dennis | 2019-10-09 | Closing | Closed and covered, NEED 3 way plug for the two cover pumps (previous one not found) | Closed | |
| Soltanian, Al & Lorna _361 | Bryan | 2019-10-04 | Choose One | Initial visit to discuss potential work, pipe repair will require special band coupling for 1" O.D. pb pipe (more in findings) | Closed | |
| Levy, Simon _16 | Blaize | 2019-10-04 | Covers | Cover measure, double measure, direct entry into Anchor portal | Closed | |
| Liss, Shelly _211 | Dennis | 2019-10-04 | Closing | Used raft to run cable on wall and to attach cover snaps to cable, Had to use brass nipple and ball valve to blow main drain. After water lowered will need Algaecide and Stain Treat | Closed | |
| Kuhn, Nancy and Gordan _61 | Sam | 2019-10-04 | Closing | Dropped off pump and hose | Closed | |
| Levy, Rochelle _13 | Sam | 2019-10-04 | Tile | Picked up pump and hose | Closed | |
| Costa, Gregory _354 | Bryan | 2019-10-08 | Automation | replace transceiver circuit board with attatched antenna to restore communication with remote | Closed | |
| Ryan, Kelly _15 | Bryan | 2019-10-08 | Installations | integration of salt system in automation, Used expansion com port and 4 conductor wire to connect from board in salt power center to EZtouch | Closed | |
| Stanley, Jeff _224 | Dennis | 2019-10-07 | Closing | Blow lines only, can’t remove push pull. Used shrader to blow and lock main drain. Stuff left where we found the plugs for them to put away. | Closed | |
| Morrow, Ryan _220 | Blaize | 2019-10-07 | Closing | Closed and covered NOTE: did not inspect filter(tin can) directionswritten on schedule for 10/7 | Closed | |
| Doghramji, Rose Marie _4 | Blaize | 2019-10-07 | Closing | closed and covered water down to first step directionswritten on schedule for 10/7 | Closed | |
| Morano, Tom _259 | Blaize | 2019-10-07 | Closing | closed and covered NOTE:solid cover with mesh strip in middle, set their cover pump on first step NOTE: couldn’t find their plugs etc.. so supplied on schedule for 10/7 | Closed | |
| Bradbeer, Carol _29 | Dennis | 2019-10-07 | Closing | Closed and covered, syphon set their hose | Closed | |
| D'Orazio, Anthony and Amy _39 | Blaize | 2019-10-07 | Closing | NOTE: a few small rips in cover(pics to helpme) closed and covered schedule for 10/7 | Closed | |
| Levy, Rochelle _13 | Dennis | 2019-10-03 | Tile | set pump secured to ladder and hose run to waste pipe in yard to lower water slowly for tile repair (on schedule for 10/7) | Closed | |
| Tulin, Stan and Riki _100 | Blaize | 2019-10-03 | Closing | Picked up siphon Down 12in | Closed | |
| Chulik, Steve and Michel _128 | Blaize | 2019-10-03 | Closing | Picked up siphon Down 10in | Closed | |
| Kuhn, Nancy and Gordan _61 | Select One | Dive | Main drain covers | Pending | ||
| Polidori, John _342 | Sam | 2019-10-02 | Closing | Picked up Hose | Closed | |
| Naldzin, Lauren and Matt _175 | Dennis | 2019-10-02 | Closing | Closed and covered, solid with mesh strip, no cover pump found. NOTE; valves don’t hold, used shrader Element brought in because of bad bolt and grids | Closed | |
| Lurio, Margaret _351 | Dennis | 2019-10-01 | Closing | Closed and covered, had to blow all jet lines as well as filter system. Safety fence labeled and stored in outside closet. Not needed and doesn’t work properly after regular cover in place (Strauss only tried to use because of her old dog that is blind) | Closed | |
| Karpinsky, Robert _57 | Dennis | 2019-10-28 | Closing | closed and covered (new mesh, separate ticket) water lowered, explained about winter watch, he said he would monitor and maintain his own water level. Please find reno recommendations recorded 2020 projects | Closed | |
| Gregorchuk, Scott _3 | Dennis | 2019-09-26 | Repair | Replaced insert in return valve with actuator to stop leak. Installed during Heater replacement | Entered into aACE | |
| Goldstein, Judi and Buzz _157 | Dennis | 2019-09-30 | Closing | quick stop to check odd fitting in skimmer. It's a type of spring check valve I believe intended to allow skimmer line to pull from lower in pool when water is low. Noticed cover in poor condition (noted elsewhere) | Closed | |
| Carp, Kate and Ned _143 | Dennis | 2019-09-30 | Closing | quick stop to measure for tarp | Closed | |
| Aichenbaum, Ruth _22 | Dennis | 2019-09-30 | Heater | heater error "sensor failure." There was rodent damage to wiring, I repaired and heater worked. Met with Ruth, discussed repellent. She had some spray that I used right away, I put the rest in DE barrel to add the rest on closing (10/3) | Closed | |
| Abrams, Maureen _20 | Sam | 2019-09-30 | Closing | Took out their hose | Closed | |
| Bucklee, Karen _114 | Sam | 2019-09-30 | Closing | Picked up Hose | Closed | |
| Muzi, Malinda and Elliot _174 | Sam | 2019-09-30 | Closing | Dropped off pump and hose, DJM and BG picked up 10/4 | Closed | |
| Keenan, Nancy and Bill _164 | Sam | 2019-09-30 | Closing | Picked up Hose | Closed | |
| Chiaradonna, Deb _32 | Blaize | 2019-10-01 | Closing | Closed and covered 10/1 NOTE: he will monitor water level throughout winter | Closed | |
| Thomas, Natasha _99 | Dennis | 2019-09-30 | Closing | Closed and covered, syphon set (waste hose from DJM van) breaker that powers pool and landscape lights left on per request | Closed | |
| Lasseter, Jarkeer _133 | Dennis | 2019-10-02 | Closing | Closed and covered, sold hose, cord and cord cover | Closed | |
| Mayson, Dane and Michelle _167 | Dennis | 2019-10-02 | Closing | Closed and covered, need to follow up with spa ball and frame and check water level | Closed | |
| Burton, Mike _141 | Dennis | 2019-10-10 | Closing | closed (after installing cover with new drillings) | Closed | |
| Cox, Chris _148 | Blaize | 2019-09-30 | Closing | week of 9/30 MUST BE BEFORE FRIDAY Oct 4 Directionswritten Closed and covered | Closed | |
| Bari, Jon _27 | Blaize | 2019-09-30 | Closing | Closed and covered Directionswritten week of 9/30 | Closed | |
| Fagan, Scott _42 | Dennis | 2019-10-03 | Closing | Will need alk increaser , Algaecide and Stain Treat after water lowered. Syphon set | Closed | |
| Hallwoods, Caroline _344 | Dennis | 2019-09-30 | Closing | Closed and covered, used cover pump hose to set syphon, just pull it and set up with cover pump. Bin by garage, rest in basement | Closed | |
| Hoffman, 1010 _6 | Dennis | 2019-10-02 | Closing | Closed and covered, masons working on waterway using power. We’ll need to follow up for pump off and eventually plug in cover pump when power is available | Closed | |
| Kuhn, Nancy and Gordan _61 | Dennis | 2019-10-03 | Closing | Closed and covered, Algaecide and Stain Treat have to be after lowered (Follow Ups) | Closed | |
| Liss, Shelly _211 | Select One | 2019-10-07 | Closing | syphon set, their hose | Closed | |
| Meth, Don _70 | Dennis | 2019-09-30 | Closing | Closed and covered, skim basket brought in to match, NO cover pump found | Closed | |
| Polidori, John _342 | Dennis | 2019-10-01 | Closing | Closed and covered, neighbor complained about waste water, we need to relocate discharge in the future. Syphon set, their hose. Element brought in | Closed | |
| Quinn, Paul _182 | Blaize | 2019-10-14 | Closing | NOTE: lowering water with his pump, follow up to add algaecide and stain treat closed and covered schedule 10/14 Add algaecide and stain treat | Closed | |
| Spewak, Michael and Karen _197 | Dennis | 2019-10-01 | Closing | Closed and covered, used last years pictures to figure cover attachment. Needs cord for cover pump | Closed | |
| Aichenbaum, Ruth _22 | Dennis | 2019-10-03 | Closing | Closed and covered stuff in garage, used some rodent repellent she gave us in heater (per request) | Closed | |
| Janoch, Alex _162 | Dennis | 2019-09-27 | Closing | Closed and install new cover | Closed | |
| Rubin, Meegan _91 | Dennis | 2019-09-27 | Repair | Troubleshoot heater and blower. We were able to turn on heater in EZTch. Blower seems to be burned out. Saw Alex, happy to hear heater is on (need to schedule wifi when BWA gets back) | Closed | |
| Scutti, Dominic _191 | Blaize | 2019-09-30 | Closing | Closed and covered NOTE:filter is tin can with push pull.. did not clean(should replace) week of 9/30 | Closed | |
| Chulik, Steve and Michel _128 | Blaize | 2019-09-30 | Closing | NOTE: siphon set (our hose) NOTE: One bad anchor could not be brought up NOTE: gas valve could not be turned Closed and covered, breakers off week of 9/30 | Closed | |
| Wilson, Wendy _105 | Dennis | 2019-09-26 | Installations | replace drive that gave power alert. new one did same thing. Have to check source electric for faulty wiring, breaker or other issue causing problem. | Closed | |
| Gregorchuk, Scott _3 | Dennis | 2019-09-26 | Heater | Pentair Warranty ? replace Mastertemp 400 NA that kept cutting out from flue temperature. Replacement working, Scott informed. Includes one hour for BG to deliver new and take old back to Baystate | Entered into aACE | |
| Rubin, Lisa _349 | Dennis | 2019-09-26 | Repair | pump wouldn't prime, found leaky pipe joint. Used epoxy to seal, pulled timer to run 24 hours. Will be serviced 9/27 to confirm operation and return to normal schedule | Closed | |
| Hoffman, 1022 _9 | Dennis | 2019-09-26 | Closing | Pool and Spa closed, fresh water not done, UV. brought in x2, Bin brought in, elements brought in | Closed | |
| Figures, Bill and Julie _44 | Dennis | 2019-09-25 | Choose One | Replace skimmer basket, start pump, watch it prime | Closed | |
| Hoffman, 1024 _7 | Blaize | 2019-09-25 | Closing | NOTE: siphon set(our hose) Closed and covered 9/25 | Closed | |
| Hoffman, 1401 _8 | Blaize | 2019-09-25 | Closing | NOTE: level down 4in from skimmer mouth Closed and covered | Closed | |
| Kosseim and Lynch, Laura and John _60 | Blaize | 2019-09-25 | Closing | NOTE: water needs to be pumped down(plan for doing so) Closed and covered Directionswritten scheduled for 9/25 | Closed | |
| Hoffman, 1401 _8 | Sam | 2019-09-24 | Closing | Cover Laid out Filter cleaned Pool Water lowered Anchors were put up | Closed | |
| Housman, Henry _53 | Sam | 2019-09-24 | Closing | Pool Cover Laid out Filter Drained Anchors are up Closed all valves and shut off power | Closed | |
| Shaw, Anita _193 | Blaize | 2019-09-24 | Closing | Finished pump down, closed an covered Finished at equipment(breakers off) Stored equipment in garage | Closed | |
| Hoffman, 1024 _7 | Sam | 2019-09-24 | Closing | Anchors up cleaned filter lowered water set out cover took ladder off | Closed | |
| Rosen, Herb and Gail _89 | Blaize | 2019-09-23 | Repair | Called in about pump leak | Closed | |
| Bucklee, Karen _114 | Blaize | 2019-09-23 | Closing | NOTE; set siphon, the short hose is theirs the longer, ours closed and covered 9/23 | Closed | |
| Muzi, Malinda and Elliot _174 | Dennis | 2019-09-25 | Closing | Closed and covered, need to use pump and hose to lower | Closed | |
| Tulin, Stan and Riki _100 | Dennis | 2019-09-24 | Closing | Closed and covered, need syphon set (short waste hose Will work) stuff brought in to place in bucket and stored | Closed | |
| Farragut, Dan _43 | Dennis | 2019-09-24 | Closing | Closed and covered | Closed | |
| Baldino, Sandra _26 | Dennis | 2019-09-23 | Closing | Closed and covered, pool and spa. Cord for cover pump was cut (near edge of planting, landscapers?) had to supply one DIRECTIONSWRITTEN | Closed | |
| Nulu, Suresh _257 | Dennis | 2019-09-21 | Service Issue | originally to check weirs, Suresh came out to talk, info moved to findings to save space | Closed | |
| Costa, Kathy _147 | Dennis | 2019-09-19 | Cleaner | stopped to check operation of cleaner (again.) pool was almost perfectly clean, cleaner working (bag had lots of leaves) and I have video of it climbing into shallow end and picking up debris. Also filter needed a backwash. Saw Kathy, told her we could take care of cleaner bag and backwash if she called to request service. | Closed | |
| Gregorchuk, Scott _3 | Dennis | 2019-09-20 | Heater | trouble shoot e05, SFS error, removed thermal regulator and then replaced stack switch but temp still climbed over 450 in two to three minutes. Text sent to Steve Paris asking if there's another cause to check | Entered into aACE | |
| Patterson, Blaine _179 | Dennis | 2019-09-20 | Closing | quick stop to move cover pump onto top of cover | Closed | |
| Meyers, Bill _335 | Dennis | 2019-10-24 | Covers | Installed new cover replacing old one with mesh strip in center. Drilled 31 holes and new anchors. Delivered cover pump and green cord, had to replace GFCI outlet at equipment for pump. | Closed | |
| Meyers, Bill _335 | Dennis | 2019-09-20 | Closing | Closed and covered, used their old solid with flap until new cover arrives | Closed | |
| Goyne, Emily _158 | Dennis | 2019-09-20 | Closing | NOTE hours include 2 for first visit when we had to negotiate being allowed to close. Returned after power came back on. Cover pump on step theirs, will want to check operation at some time | Closed | |
| Colen, Joe _34 | Dennis | 2019-09-20 | Closing | closed and covered. I placed a cover pump, extension cord and long hose all ours to lower water to proper location | Closed | |
| Trauffer, Ed _217 | Blaize | 2019-09-20 | Closing | NOTE: his cover pump didn’t seem to be working, follow up to see if he needs new NOTE: new spa eyes needed Closed and covered 9/19 Directionswritten | Closed | |
| Fell, Matt _226 | Blaize | 2019-09-20 | Closing | NOTE: set their pump on first step, tested but left unplugged because extension is needed | Closed | |
| Coen, Randi _119 | Blaize | 2019-09-20 | Closing | NOTE: set their pump on step, tested but left unplugged because extension is needed | Closed | |
| Kozmina, Natalia _223 | Dennis | 2019-09-19 | Service Issue | Stopped to check on power issue. Turned out to be low water, she will fill. Also talked about deck and light repair noted elsewhere | Closed | |
| Gregorchuk, Scott _3 | Dennis | 2019-09-19 | Installations | Includes one hour for BG, SW deliver and pick up. Difficult area, down in pit. Had to relocate booster to access plumbing. | Entered into aACE | |
| Abrams, Maureen _20 | Blaize | 2019-09-20 | Closing | NOTE:siphon set(their hose) all supplies in garage Closed and covered 9/19 | Closed | |
| Goldfarb, Stanley _47 | Blaize | 2019-09-20 | Closing | NOTE: did not winterize fresh water fill to pool NOTE: at least one home discovered in grids(brought in) NOTE: siphon set(our hose) Closed and covered 9/19 | Closed | |
| O'Grady, Meg _78 | Blaize | 2019-09-19 | Closing | NOTE: element brought in, damage on manifold at bleeder connection NOTE: tarp has rip at shallow end(wide) that is just in to the coping- winter watch pool priority | Closed | |
| Patterson, Blaine _179 | Blaize | 2019-09-19 | Closing | NOTE: cover pump on first step, needs to move to cover top. NOTE: after blowing lines and when removing push pull, big air release let out.. Refer to last year closing ticket, same issue?? NOTE: spa work included in this ticket | Closed | |
| Lemmon, Jane _120 | Dennis | 2019-09-19 | Closing | Closed and covered | Closed | |
| Vetkina, _103 | Blaize | 2019-09-18 | Closing | Fit into closing schedule on 9/18 NOTE: filter is tin can and large leak at unions NOTE: a siphon needs to be set NOTE: blowing the lines+ putting cover on time 1hr 15min total Prep close total 2.45hrs | Closed | |
| Wilson, Wendy _105 | Dennis | 2019-09-18 | PentairWarranty | Discovered issues with electrical wiring from (in) house. (Replace faulty drive for new FNSP) | Closed | |
| Strauss, Iliana _96 | Dennis | 2019-09-17 | Covers | Strauss Sorrel cover measure, direct entry into anchor portal | Closed | |
| Trager, Stuart _111 | Dennis | 2019-09-17 | Closing | Cover brought from Rubens is tarp. Have to install old mesh and wait to see about tarp | Closed | |
| Hoffman, 1125 _10 | Blaize | 2019-09-17 | Closing | Closed and covered NOTE: siphon set, their hose NOTE: deep end (leaky old returns did not blow, cut out from system?) Directionswritten Scheduled 9/17 | Closed | |
| Oneill, Patricia _353 | Blaize | 2019-09-24 | Closing | NOTE: their cover pump on second step, left unplugged. Level 1/4th up tile but pumped down in spa Closed and covered scheduled for sept 24 | Closed | |
| Davis, Ray _37 | Blaize | 2019-09-23 | Closing | Closed and covered equip. stored in garage, also a bucket by pool equip. R Davis 9/23 directions written | Closed | |
| Carp, Kate and Ned _143 | Blaize | 2019-10-01 | Closing | Closed and covered, new tarp on pool, old one on spa, backwash line was split when we got there (brought in) | Closed | |
| Janas, Kathy _254 | Blaize | 2019-09-23 | Closing | NOTE: their pump on step but loaned my extension cord Closed and covered Kathy Janas- 9/23 week | Closed | |
| Costa, Kathy _147 | Dennis | 2019-09-25 | Closing | Closing only took about a third of the time. Cover with bungees, stakes and pieces of tarp to cover deck ate up the rest of the time | Closed | |
| Bobroff, Steve _138 | Blaize | 2019-09-25 | Closing | Closed and covered NOTE: he pumpeddown asked to leave it on step scheduled for Sept 25 POTENTIAL: measure cover after installed to quote, could just pull and replace when it comes in | Closed | |
| Spott, Erika _199 | Select One | 2019-10-07 | Closing | Spott close Friday just blow lines and measure for tile coping plaster and a new pad and lights | Scheduled | |
| Keenan, Nancy and Bill _164 | Dennis | 2019-09-25 | Closing | closed and covered, He met us, wanted to know about chemicals to use (supplied tabs for floater) chems good (3,3,7.2,80,250), element looked ok but band missing spring and gasket stretched out, we got it together, ok for now. Needs to be lowered by cover pump and long hose (ours) | Closed | |
| Kiniry, Nancy and William _59 | Dennis | 2019-09-23 | Closing | NOTE: we all met up there end of day. closed and covered, their pump on step to maintain level. Element has a lot of crushed grids, broken manifold, brought in for repair. Nancy Kiniry- 9/23 | Closed | |
| Housman, Henry _53 | Dennis | 2019-09-24 | Closing | closed and covered, popped main drain numerous times, follow up to add antifreeze to pipes at equipment | Closed | |
| Ruslander, Katie and Andrew _188 | Blaize | 2019-09-24 | Closing | NOTE: siphon set(our hose) spa needs to be lowered to closed and covered scheduled for 9/24 | Closed | |
| Oneill, Mary _359 | Evan | 2019-09-16 | Follow up | Delivered and added 2 gizzmo’s to the skimmers | Closed | |
| Mays, Steve _130 | Blaize | 2019-09-16 | Closing | NOTE: needs hose to set cover pump on step Closed and covered Directionswritten | Closed | |
| Mckenna, Joe _360 | Dennis | 2019-09-13 | Covers | cover measure direct entry into anchor portal, double measure. Met him before leaving, described types of covers and possible anchor issues | Closed | |
| Stampone, Julia _347 | Dennis | 2019-09-14 | Service Issue | Took sample, also ‘first look’ for DJM. I took pool and equipment pics | Closed | |
| Schmerling, Ariel _242 | Dennis | 2019-09-14 | Service Issue | Replace weir door with slightly smaller one to eliminate sticking. Also took sample. | Closed | |
| Hollander, Dave and Alexis _52 | Dennis | 2019-09-18 | Installations | installed new MasterTemp. Includes half hour for BG, SB delivery and take away. Picked up pipe and fittings at local hardware. Called, left message heater in and working, ready to use. | Closed | |
| Libros, Ernestine _62 | Blaize | 2019-09-18 | Closing | Closed and covered, pump set on top scheduled 9/18 Cover at shop | Closed | |
| Hoffman, 1125 _10 | Blaize | 2019-09-17 | Closing | Closed and covered NOTE: siphon set, their hose NOTE: deep end (leaky old returns did not blow, cut out from system?) Directionswritten Scheduled 9/17 | Closed | |
| Oneill, Mary _359 | Blaize | 2019-09-14 | Closing | NOTE: forgot to add gizmos to skims(they didn’t have from what I noticed) NOTE: solid cover with mesh line down the middle, their cover pump on step. Directionswritten new pool, warranty referral | Closed | |
| Huber, Lola _54 | Dennis | 2019-09-13 | Closing | Closed and covered, pump set to lower, she is to turn off. Had to clean, she had canceled service. DIRECTIONSWRITTEN | Closed | |
| Sumey, Randy _249 | Dennis | 2019-09-13 | Repair | Installed new 6way to eliminate leak through backwash | Closed | |
| Karpinsky, Robert _57 | Blaize | 2019-09-13 | Covers | cover measure, double measured direct entry into anchor portal | Closed | |
| Reigh, Dee Dee _184 | Dennis | 2019-09-04 | Closing | Close; cover plus tarp with blocks, Filter cleaned, Lines blown, covers on | Closed | |
| Polak, Aaron _85 | Dennis | 2019-09-04 | Closing | BG, SB vac, DM, BZ met to finish installing cover | Closed | |
| McNeil, Jill _68 | Dennis | 2019-09-04 | Closing | follow up to put on new tarp | Closed | |
| Margolis, Lisa _65 | Dennis | 2019-09-04 | Closing | close and cover | Closed | |
| Vetkina, _103 | Dennis | 2019-09-03 | Leak Detection | inspect filter, leak is at bulkhead, filter must be replaced | Closed | |
| Schneider, Joe _352 | Dennis | 2019-09-03 | Service Issue | quick stop to do chem check | Closed | |
| Philbin, Colleen _83 | Dennis | 2019-09-03 | Service Issue | replaced broken skim basket (note this was the one that later we got a picture of a different one, not sure what the deal is) Identified light switch is one at the poolside, not in garage. light is working | Closed | |
| Hollander, Dave and Alexis _52 | Dennis | 2019-09-03 | Heater | troubleshoot heater, no longer worth repairing, recommended replacement | Closed | |
| Goldfarb, Stanley _47 | Dennis | 2019-08-29 | Repair | temp repair (plugged where broken hose bib was removed) | Closed | |
| Golen, Zachary _355 | Dennis | 2019-08-29 | Closing | check gas line (no leak in our pipes) salt cell check, blow lines, covered | Closed | |
| Schneider, Joe _352 | Dennis | 2019-08-29 | Service Issue | BW, chem check | Closed | |
| Otero, Leigh Anne and Al _106 | Dennis | 2019-08-29 | Installations | VSF, timer | Closed | |
| Figures, Bill and Julie _44 | Dennis | 2019-08-28 | Installations | Install light switch (toggle, bought at home depot, turned in receipt), also seemed gas leak situation was resolved by others (new generator installed) | Closed | |
| Burton, Mike _141 | Dennis | 2019-08-28 | Automation | Set up heater and eztouch so they can use the heater if wanted, spoke to Mike about what I did | Closed | |
| Kelly, Courtney _260 | Dennis | 2019-09-16 | Closing | Closed and covered, safety fence labeled and stored in shed. Syphon set. DIRECTIONSWRITTEN | Closed | |
| Trager, Stuart _111 | Dennis | 2019-09-17 | Closing | 6 way doesn’t hold. Closed. BZ, EZ brought tarp from Rubens (Cover on separate ticket) | Closed | |
| Scott, Tracy _18 | Blaize | 2019-09-16 | Closing | NOTE: lowering water with waste pump will return NOTE: brought in bad spa eyes to be replaced in spring Directionswritten | Closed | |
| Conway, Ottilie _121 | Dennis | 2019-09-17 | Closing | Currently tarp and water tubes (main pool pump died, review coping and tile issues) BWA Review | Closed | |
| Cooler, Stewart _146 | Blaize | 2019-09-18 | Closing | Closed and covered Directionswritten scheduled for 9/18 | Closed | |
| Abruzzese, Frank and Angela _21 | Blaize | 2019-09-18 | Closing | NOTE: VSF pump is in stopped mode, no breaker at equip to turn off.. follow up to contact them to get it off NOTE: their cover pump set on step Closed and covered scheduled 9/18 | Closed | |
| Naldzin, Lauren and Matt _175 | Select One | Choose One | DUPLICATE TICKET | Closed | ||
| Scott, Archie _266 | Dennis | 2019-09-11 | Repair | had to turn on breaker first. I ran both pumps and saw no real leak at all. there was a little wetness around a metal plug that had been used for the rear pot plug of the pump. I spoke with Sue. We reiterated that we have tried to explain that this is the time of year there is a lot of evaporation but Archie still has the idea it's a leak | Closed | |
| Farragut, Dan _43 | Blaize | 2019-09-11 | Filter Pump | Customer reported loud pump NOTE:spoke with her and told her the issue | Closed | |
| Swathy, _345 | Dennis | 2019-09-11 | Closing | Lines winterized. Cover has huge holes, unusable. Also I was able to winterize but I’ve also discovered a leak in one of the skimmer lines. It was bubbling up right where the pipe goes into the ground. I have video. DIRECTIONSWRITTEN | Closed | |
| Kroungold, Sam _356 | Dennis | 2019-08-28 | Opening | Met BG doing TechOpen | Closed | |
| Harris, Michael _358 | Dennis | 2019-08-28 | Repair | Replace faulty Pentair check valve insert | Closed | |
| Wilson, Wendy _105 | Dennis | 2019-08-28 | Repair | report of leaking filter. I replaced o-ring on bleeder, it slowed considerably. I met her there and recommended new filter. She later approved new filter, 6way. Old one also to be left for neighbor (along with pump to be replaced) | Closed | |
| Sumey, Randy _249 | Dennis | 2019-08-28 | Filter Pump | respond to report of vibration happening again. Not happening when I was there. Text exchange, asked him to take pics/video if it happened again | Closed | |
| Schneider, Joe _352 | Dennis | 2019-08-28 | Service Issue | took sample, tested water | Closed | |
| Ryan, Kelly _15 | Bryan | 2019-08-28 | Installations | Install wifi antennae and booster, program through portal | Closed | |
| Ryan, Kelly _15 | Dennis | 2019-08-27 | Choose One | Mount EZTch and remount Salt system power. Plumb VSF (BZ). Install Intellibrite light (BZ, BG). All breakers, branch wiring, low voltage wiring except antennae. NOTE: my data was not thorough on this day, best of my recollection, could confer with team. | Closed | |
| Pecarsky, Jan _82 | Select One | Closing | Customer has said they don't want our services Tentative - Percarsky - 9/18 Postponed from 9/9 | Closed | ||
| Schneider, Joe _352 | Dennis | 2019-09-09 | Service Issue | Took pictures and water sample. Joe came out and talked with me. I pointed out what we have accomplished, relieving underlying chemistry problems (Cya, metal) again. | Closed | |
| Dormans, Nan _151 | Dennis | 2019-09-09 | Closing | Follow up to move cover pump from step to on cover | Closed | |
| Ryan, Kelly _15 | Dennis | 2019-08-26 | Installations | Cut out old equipment in advance of Pentair insatll | Closed | |
| Morris, Gail and Howard _72 | Dennis | 2019-09-11 | Closing | closed and covered new tarp. had to blow air lines with our blower | Closed | |
| Ney, Andrew _75 | Blaize | 2019-09-16 | Closing | NOTE: siphon set to lower water(his hose) Close and cover Directionswritten scheduled 9/16 | Closed | |
| Binnion, Katie _28 | Blaize | 2019-09-18 | Closing | NOTE: siphon set, our hose NOTE: manifold cracked and connection to PVC pipe, pic to help me.. Closed and covered postponed from 9/17 to clean cover | Closed | |
| Todd, Jacky _202 | Blaize | 2019-09-09 | Closing | NOTE: she has new FNS filter in basement ready for install next season. Will need a 6way Close on 9/9 only | Closed | |
| Jenkins, Steven _56 | Dennis | 2019-09-09 | Closing | Closed and covered | Closed | |
| Wan, Martin _122 | Dennis | 2019-09-10 | Closing | Customer request new plugs. Odd pump, downhill equipment so we had to use blower line to winterize pipes. Pics sent to helpme. Will need new spa eyes. Old ones leaked and had to be pulled to plug. They hadn’t been pulled before. Will need new skim basket. (no number visible) | Closed | |
| Grieco, Lynn _159 | Dennis | 2019-09-21 | Closing | Blow lines, lock drain, finish at equipment. Pulled syphon, hose by equipment. Breakers off. Drive time up 40 minutes | Closed | |
| Spector, Alex _196 | Dennis | 2019-09-10 | Closing | Closed and covered. Had to supply new cover pump, old one shot (scheduled for 10th) | Closed | |
| Vellios, Taeson _101 | Blaize | 2019-09-10 | Closing | NOTE. Element brought in, broken at bleeder input- d.e was coming back during season NOTE: she would like ball for spa, also have photo of cover serial number scheduled for 9th | Closed | |
| Naik, Archit _76 | Blaize | 2019-09-09 | Closing | NOTE: siphon set(his hose) equipment in garage Close and cover scheduled for 9th | Closed | |
| Seiler, Ronald _192 | Blaize | 2019-09-09 | Closing | NOTE: has two 25ft white hoses, using as a siphon Close and cover scheduled for 9th | Closed | |
| Haris, Rita _348 | Dennis | 2019-09-17 | Closing | NOTE: multiple issues with old equipment, tarp with bricks. Tarp was not fan folded, we had to pull it apart to use. DIRECTIONSWRITTEN | Closed | |
| Philbin, Colleen _83 | Dennis | 2019-09-10 | Closing | Closed and covered, small pump on 2nd step to lower water slowly. Two extractions, three anchors, two inserts (scheduled for 1oth Confirmed date) | Closed | |
| Strauss, Iliana _96 | Dennis | 2019-09-06 | Installations | Install new cleaner | Closed | |
| Anderson, Jennifer _11 | Dennis | 2019-09-06 | Installations | Install FNSP 48 with 6way valve | Closed | |
| Gregorchuk, Scott _3 | Dennis | 2019-09-06 | Heater | New issue, heater not working: SNS. Noted a burner has fallen out of place. Burner tray is rotted out. It would be impossible to repair. There are multiple failures and advanced deterioration. Heater is unsafe, would require too much money to repair and you’d be left with a failing, inefficient and unsafe condition if repairs were attempted. | Entered into aACE | |
| Burton, Mike _141 | Dennis | 2019-09-06 | Installations | Follow up to light falling out: used bolt with nuts to secure to what is left of screw hole in niche and then cut to length so another nut holds light in place. Also took pics of deck board with raised ends | Closed | |
| Ford, Anne and David _125 | Dennis | 2019-09-06 | Service Issue | Replace cleaner bag | Closed | |
| Grieco, Lynn _159 | Select One | Closing | Closed to eliminate Sept 11/12 - follow-up with Sue | Closed | ||
| Termini, Vince _98 | Blaize | 2019-09-10 | Closing | NOTE: main drain did not blow, I remember he had leak detection out and they found a leak in the drain, possibly is plugged? His cover pump on step We are storing his chems at the shop scheduled for 10th (please call for garage to be opened) | Closed | |
| Palmer, Tonya _80 | Blaize | 2019-09-09 | Closing | NOTE: set siphon(our hose) Lines blown with compressor, used shrader to blow suction side Scheduled for 9th | Closed | |
| Palmer, Tonya _80 | Select One | 2019-09-09 | Closing | Closed to eliminate (week of the 9th) | Closed | |
| Swathy, _345 | Select One | Closing | closed to eliminate | Closed | ||
| Bagga, Jesse _25 | Sam | 2019-09-05 | Closing | Serviced pool, blew Lines Put cover on with water bags NOTE(DJM): NEED TO COMPILE, I PUT HOURS IN THE ORIGINAL TICKET, ADJUSTED FOR JUST THEIR HOURS | Closed | |
| Milestone, Rosaline _71 | Sam | 2019-09-04 | Closing | Cover on with coping weights | Closed | |
| Milestone, Rosaline _71 | Sam | 2019-09-04 | Closing | Cover on with coping weights | Closed | |
| Milestone, Rosaline _71 | Blaize | 2019-09-04 | Covers | measure cover for quote, direct entry into Anchor portal | Closed | |
| Ryan, Kelly _15 | Dennis | 2019-10-11 | Closing | Closed and covered, need to set syphon, spa already lowered. | Closed | |
| Lawlor, John _357 | Dennis | 2019-09-05 | Closing | New pool. Close and cover. Anchor work, special plug. Pics taken. | Closed | |
| Notebaert, _77 | Dennis | 2019-09-23 | Closing | Closed and covered, had to replace broken valve insert. Had to plug back of pot to have enough push to blow suction lines. Replaced four missing inserts NOTE: outlet cover pump in might not be working | Closed | |
| Crowl, Rachel _36 | Blaize | 2019-09-16 | Closing | NOTE: solid cover with mesh middle. Two pumps; one on step in pool other on top of spa NOTE: she will need a new o-ring for energy filter in spring Directionswritten scheduled sept 16th | Closed | |
| Rawls, Barbara _86 | Dennis | 2019-09-09 | Closing | Closed, new tarp | Closed | |
| Anapolsky, Julian and Christina _155 | Blaize | 2019-09-11 | Closing | NOTE: small mouse damage to cover photos taken. scheduled for 11th | Closed | |
| Hameed, Burhan _50 | Blaize | 2019-09-17 | Closing | NOTE: siphon set, their hose Closed and covered Directionswritten scheduled 9/17 | Closed | |
| Schmerling, Ariel _242 | Dennis | 2019-08-30 | Service Issue | Spa light and weir door. Replaced bulb, ok. Replaced weir door ok. | Closed | |
| Palmer, Tonya _80 | Dennis | 2019-08-30 | Cleaner | Replaced complete wall fitting including 3/4” adapter | Closed | |
| Huber, Lola _54 | Dennis | 2019-08-30 | Service Issue | Pump was full. It started up and ran fine. We used a plug to block skimmer suction to test main drain only. System struggled but maintained prime. I know from previous work there is a flex line, I suspect it is partially closed. We set timer and let it run. | Closed | |
| Dormans, Nan _151 | Dennis | 2019-08-30 | Heater | Troubleshoot Mastertemp, SFS. Replaced sensor, still cut out. Pulled thermal regulator, still cut out. Temp reading below 100 but stack flue hot (not too hot) indicates bad board (currently out of stock) she is ok waiting till spring because closing soon | Closed | |
| Kroungold, Sam _356 | Dennis | 2019-08-30 | Closing | Winterize lines, cover | Closed | |
| Dormans, Nan _151 | Dennis | 2019-09-09 | Closing | Closed and covered, cover pump on top step. Move on to top of cover when at level (today) | Closed | |
| Bagga, Jesse _25 | Dennis | 2019-09-05 | Closing | Measure main pool for tarp 24’ x 40’ (approximate pool size). DJM left with just some water tubes and tarp securing left to do | Closed | |
| McNeil, Jill _68 | Dennis | 2019-09-03 | Closing | winterize lines, tarp too bad to use, Jill McNeil ASAP | Closed | |
| Good, Colin _145 | Blaize | 2019-09-09 | Closing | NOTE: his cover pump is on first step Blow lines and cover | Closed | |
| Ford, Anne and David _125 | Blaize | 2019-08-28 | Follow up | Bonding connections and tidy up low hanging wires | Closed | |
| Kroungold, Sam _356 | Blaize | 2019-08-28 | TechOpen | NOTE: delivered a bucket of bulk shock NOTE; all equipment working/functioning properly NOTE: pool is running 24hrs | Closed | |
| Shaw, Anita _193 | Dennis | 2019-09-24 | Closing | Start pump down. Winterize lines, clean filter. | Closed | |
| Mercante, Charles and Theresa _170 | Blaize | 2019-09-11 | Closing | NOTE: cover had 2 holes evidence of rodents, photos taken | Closed | |
| Golen, Zachary _355 | Dennis | 2019-08-24 | Installations | level ground and place filter with 6way on pads, place UV on pads, plumbing from filter pump to filter to UV to existing line to heater (salt cell and returns). Run feed from existing timer box to VSF and program to run 24hrs. Bond new pump to existing equipment bond and bond from pool. | Closed | |
| Simpson, Mark _131 | Blaize | 2019-08-22 | Leak Detection | epoxy skimmer, and any major cracks found above or at water line. | Closed | |
| Golen, Zachary _355 | Sean | 2019-08-24 | Installations | NOTE: Part of scope of work: remove cover, skim and vac, add carboy, blow and scrub deck | Closed | |
| Kroungold, Sam _356 | Evan | 2019-08-26 | OpenVac | PrepOpen and open vac | Closed | |
| Polak, Aaron _85 | Dennis | 2019-08-29 | Closing | winterize lines, replace lights (out to epoxy) | Closed | |
| Scholl, Richard _218 | Blaize | 2019-08-28 | Closing | NOTE: Pool needs 2 gizmo’s. NOTE:Left one of our 50ft extension cords for pump that we set on 2nd step. Lines blown and plugged, closed and covered. Filled floater with customers tabs Roughly 6 brass anchors to be replaced in spring(were tough to bring up) | Closed | |
| Golen, Zachary _355 | Dennis | 2019-08-23 | Installations | deliver and add one carboy chlorine, weed whack area to clear some vegetation, deliver UV, level ground place block and plumb VSF inlet to existing suction line, level ground and place pad for filter, locate filter and UV to align for layout. RAIN OUT | Closed | |
| Burton, Mike _141 | Select One | 2019-08-21 | Automation | swapped EZTch board but still had LV switch not opening when temp met. Plan to do research online before calling BK | Closed | |
| Schneider, Joe _352 | Dennis | 2019-08-21 | Service Issue | includes 8/21 deliver and add two Keetrol, 8/22 deliver and add one "pool first aid" also had discussion with Joe on 8/22 (got email) | Closed | |
| Figures, Bill and Julie _44 | Dennis | 2019-08-21 | Service Issue | Included 8/21 deliver and add 2 super stain and scale, 8/22 deliver one additional super stain and scale | Closed | |
| Golen, Zachary _355 | Dennis | 2019-08-21 | Installations | Deliver VSF, FNSP and 6way | Closed | |
| Singer, Mel _195 | Dennis | 2019-08-22 | Closing | follow up to check cover pump. Troubleshoot revealed ground was not properly installed on GFCI outlet (installed by his electrician) after I securely fastened pump did not trip the outlet | Closed | |
| Huber, Lola _54 | Dennis | 2019-08-22 | Filter Pump | pump sucking air, added epoxy around inlet and it stopped | Closed | |
| Edelman, Jon _40 | Dennis | 2020-04-22 | Automation | replace autofill valve, check operation | Entered into aACE | |
| Lurio, Margaret _351 | Blaize | 2019-08-23 | Cleaner | Install demo cleaner, check timer and valves | Scheduled | |
| Edelman, Jon _40 | Dennis | 2019-08-20 | Automation | troubleshoot auto fill, I confirmed controller and sensor are working properly. Points to valve as problem | Closed | |
| Ridder, Kim _87 | Dennis | 2019-11-07 | Closing | Closed and covered, cover in poor shape, one extraction for new anchor, tricky closing process | Closed | |
| Todd, Jacky _202 | Select One | Closing | Closed to eliminate Timer boxes are in basement next to panel | Closed | ||
| Crowl, Rachel _36 | Blaize | 2019-08-22 | Cleaner | NOTE: Cleaner mender nut came off at the other end of the backup valve. Not the same one I replaced previously.. I had a used one one the truck and was able to secure and get the cleaner back in the pool. Pics to helpme | Closed | |
| Muzi, Malinda and Elliot _174 | Dennis | 2019-08-20 | Service Issue | pump wouldn't prime, this time I used big air blower to purge lines. pump primed right up | Closed | |
| Pentair, Warranty _258 | Dennis | 2019-08-26 | PentairWarranty | Work Order Number: WO-00959938 Contact Name: Michael Harris 1120 Rock Creek Rd. Gladwyne, PA 19035 replace bulb and ballast, NOTE vertical install, failed seals and wooden enclosure increased difficulty | Entered into aACE | |
| Pentair, Warranty _258 | Dennis | 2019-08-20 | PentairWarranty | Work Order Number: WO-00959938 (initial inspection visit, BK to send parts from Part number I gave him) Contact Name: Michael Harris 1120 Rock Creek Rd. Gladwyne, PA 19035 | Entered into aACE | |
| Simpson, Mark _131 | Blaize | 2019-08-21 | Leak Detection | 8/21 leak follow up, we decided to let it go another day because it does seem as though the leak is slowly. Photos taken, level recorded More info in findings | Closed | |
| Meyers, Bill _335 | Blaize | 2019-08-21 | Covers | double measure | Closed | |
| Crowl, Rachel _36 | Blaize | 2019-08-20 | Cleaner | Report that cleaner hose blew off | Closed | |
| Milestone, Rosaline _71 | Dennis | 2019-08-19 | Service Issue | "fresh look" judging from previous pics much less debris on floor so clearing but needs further follow up. Filter still in question whether debris getting by or not (have gotten multiple reports) chems were ok, including Cya. BWA to hopefully meet with Ros and aide on Friday 8/23 | Closed | |
| Figures, Bill and Julie _44 | Dennis | 2019-09-11 | Service Issue | Created a fitting from a hose spout inserted in a #9 plug that goes on end of hose and pushes into hole in bottom back of skimmer that will push water up to pump. I used it to prime the pump successfully. It is currently on top of timer box. I think the filter timer clock has died. Replace just the guts or replace dual timer? finish final assembly from prototype for specialty tool to fill prime from skimmer with hose | Closed | |
| Figures, Bill and Julie _44 | Dennis | 2019-08-26 | Lights | Excavate conduit at broken j-box. cut back conduit and reroute feed wire and pull new light wire into new j-box raised above ground level. Install new light. NOTE: very difficult to seal niche, took several tries, it didn't want to stick. | Closed | |
| Figures, Bill and Julie _44 | Select One | Service Issue | staining seems to be rust probably from a old metal fitting (stains around drain indicate same) Want to try rust removal chem, if no success next step would be acid cleaning of some sort | Pending | ||
| Figures, Bill and Julie _44 | Dennis | 2019-08-19 | Service Issue | We made a prototype specialty tool to fill skimmer line with hose, need a couple parts to make it more functional. Same time discovered had to replace skim basket, and there was a twig caught in check valve in front of filter pump that required opening to remove so system would hold prime. | Closed | |
| Figures, Bill and Julie _44 | Dennis | 2019-08-20 | Service Issue | Examine stains, pics taken, they are spotting brown and in lines leading from each return. So probably rust from an old metal connection. Also around main drain may indicate that is where the metal connection is (common occurrence)(done during light troubleshoot visit) | Closed | |
| Figures, Bill and Julie _44 | Dennis | 2019-08-19 | Lights | troubleshoot initially indicated bad bulb but when we opened light and tried new bulb it only came on a flicker. Indicates temp sensor is nonfunctional. J-box is no good. Need to replace light and excavate to replace j-box | Closed | |
| Eisner, Evan and Lyn _127 | Dennis | 2019-10-18 | Closing | Closed and covered. Winterize pool house, Add algaecide and stain treat after lowered (new grass, they want to wait on wasting water) DIRECTIONS | Closed | |
| McGinley, Patrick _168 | Dennis | 2019-09-18 | Closing | 6way handle (actually part under) broke as soon as I tried to put in backwash. Saw Patrick and told him about it and the plan. I was still able to close, we’ll order part and repair next visit. | Closed | |
| Hoffman, 1022 _9 | Dennis | 2019-08-16 | Installations | Install new VSF in place of failed spa filter superpump: 0.5 troubleshoot, pump delivered 1pm, includes changing wiring to new pump and some programming (text sent to DH, BWA) | Closed | |
| Burton, Mike _141 | Dennis | 2019-10-10 | Covers | drill and install anchors in new deck, Used core drill first then followed with hammer drill to ensure ready for ground tube. Worked well. | Closed | |
| Ney, Andrew _75 | Select One | Repair | Skimmer is missing the flat ring that supports skim basket (~8.5”) 8/15 12:30 DJM troubleshoot | Pending | ||
| Golen, Zachary _355 | Dennis | 2019-08-16 | Installations | Before pics and cut out, more pics | Closed | |
| Maguire, Lisa _64 | Dennis | 2019-08-15 | Automation | troubleshoot iAqualink: I verified wiring (including improving connects at block that attaches to board) lights were all on when I got there (pic) I shut down system and started back up in case it would reset. lights on antennae returned same as when I got there | Closed | |
| Simpson, Mark _131 | Dennis | 2019-08-15 | Leak Detection | created cover for deep end overflow drain and epoxied in place | Closed | |
| Schneider, Joe _352 | Dennis | 2019-08-15 | Service Issue | Phone conversation about staining due to metal. He was very upset because this was the day family was planning to use pool. Ended conversation with plan to do "whatever it takes" after visitors leave (8/17) | Closed | |
| Burton, Mike _141 | Dennis | 2019-08-15 | Heater | follow up to reno/install: start up heater (note display not working) able to turn on from auto control, bumped up temp (max?) it will be controlled by auto. Wrote text for BWA to inform them of status | Closed | |
| Costa, Gregory _354 | Dennis | 2019-08-13 | Automation | troubleshoot easy touch remote. Verified wiring, wouldn't address. BK said try from a distance (20') if not, antennae is next step (it didn't) | Closed | |
| Hoffman, 1022 _9 | Select One | Automation | Electrician running conduits to equipment for among other things power lines and hard wire for routing and/or WiFi. We’ll want to plan next stage of automation work | Pending | ||
| NOT IN LIST, A _471 | Select One | Covers | BAILEY, S do we want to approach him about new cover? | Closed | ||
| Mayson, Dane and Michelle _167 | Select One | Closing | should have frame for spa ball | Pending | ||
| Bobroff, Steve _138 | Blaize | 2019-09-26 | Covers | measured cover after installed to quote, direct entry into portal, could just pull and replace when it comes in. Saw him, informed of quote coming and need for new cover | Closed | |
| Swathy, _345 | Dennis | 2019-09-13 | Covers | Cover Measured direct entry into anchor portal. Also added shock (theirs) and brushed, supplied floater and filled with their tabs. She asked us to take cover away, trash men wouldn’t. I’m adding it to follow up (service truck visit) | Closed | |
| Detora, Gabrielle and David _129 | Blaize | 2019-09-28 | Covers | Cover Measure: double measure direct entry into anchor portal, price quoted in text to BWA, BZ, DJM | Closed | |
| Polak, Aaron _85 | Select One | Covers | Should be in Anchor system, need to search. | Pending | ||
| Janoch, Alex _162 | Dennis | 2019-08-14 | Covers | cover measure: stretched out on tennis court (customer approved) measured to grommets, both pool cover and oval spa cover. Direct entry to portal. | Closed | |
| Scott, Richard _14 | Dennis | 2019-08-14 | Cleaner | customer report "hose blown off" turned out to be cleaner feed hose. Needed new wall fitting, timers set, checked operation, OK | Closed | |
| Park, Inkook _81 | Blaize | 2019-08-22 | Closing | NOTE: found a hole in a grid and also the manifold has small crack where the bleeder fits in causing a loose connection for the bleeder tube. Brought in for further evaluation. Blew lines with blower through filter plug-ok Gas, breakers off Covered, and cover pump on. | Closed | |
| Marx, Bill _336 | Dennis | 2019-09-16 | Closing | Closed and covered. He is going to set new cover pump he ordered DIRECTIONSWRITTEN | Closed | |
| Oneill, Patricia _353 | Dennis | 2019-08-14 | Repair | Eliminate anode ((waterway valve style) leaks) | Closed | |
| Swathy, _345 | Blaize | 2019-08-08 | FilterElement | Install new element in FNSP+ 48 | Closed | |
| Bradbeer, Carol _29 | Dennis | 2019-08-10 | Installations | replace screaming filter pump (bearings) with superflo | Closed | |
| Margolis, Lisa _65 | Dennis | 2019-08-09 | Service Issue | customer report water low, is it emptying? Service crew had done a V2W, she was concerned after previous experience with water left on waste. I was able to assure her it was OK. She expressed the desire to have this type of thing reported so she (or any customer) would know about special conditions | Closed | |
| Bailey, Steven R._350 | Dennis | 2019-08-09 | Lights | light out of niche, I had to swim to complete reinstall (we continued with meeting him thereafter) | Closed | |
| Camp, William and Melanie _31 | Dennis | 2019-08-09 | Leak Detection | worked with BG to do temp repair on spa returns to get pool going, major repair planned for end of season (ticket created) | Closed | |
| Werner, Nicole _219 | Dennis | 2019-08-08 | Service Issue | system reported low flow: needed backwash, discovered wrong skim basket (replaced with correct) Pool 101 lesson for Nicole, wants skim net, brush and bucket of bag shock delivered (called her later, she declined follow up service call) | Closed | |
| Ford, Anne and David _125 | Dennis | 2019-08-08 | Automation | replace easy touch board (Previous troubleshoot (other ticket) revealed heater LV switch not working) BWA accomplished reprogram from screen logic | Closed | |
| Hoffman, 1022 _9 | Dennis | 2019-08-08 | Installations | 8/8 (3)DJM plumb pool UV, 8/12 (6) DJM,BG finish both pool and spa UV | Closed | |
| Anderson, Jennifer _11 | Dennis | 2019-08-08 | Service Issue | Met with Jennifer while performing element cleaning. Described reasons for delay in meeting, difficulties accomplishing pool readiness and how mud issues had caused pump and filter issues to become worse requiring pump replacement and advantages of filter replacement | Closed | |
| Sumey, Randy _249 | Dennis | 2019-08-07 | Installations | follow up to filter pump vibration issue at certain RPM. Pick up items at Lowe's to secure outlet pipe between pump and filter. fixed problem, com cable restored | Closed | |
| Schneider, Joe _352 | Dennis | 2019-08-07 | Service Issue | review red bacteria issue, make plan. Want to try Bio removal product for high stabilizer | Closed | |
| Voissard, Lisa _203 | Dennis | 2019-08-07 | Heater | After working on Pilot, spark and gas flow we got it to light but orange flame indicated bad combustion. After a burner cleaning it had good blue flame | Closed | |
| Ford, Anne and David _125 | Dennis | 2019-08-07 | Service Issue | Met David, shaved skims so baskets fit better | Closed | |
| Ford, Anne and David _125 | Dennis | 2019-08-05 | Automation | system haywire, work with BWA to reset | Closed | |
| Camp, William and Melanie _31 | Select One | 2019-08-08 | Leak Detection | Bill Green: 8/8, 8/9 excavate at spa edge, discover leak in jets, temporary repair, backfilled. further repair near closing time, in separate ticket | Closed | |
| Weinstein, Ken _12 | Select One | Repair | follow up to slide gel coat removal. wet sand and remove remainder at rails trying with heat gun | Pending | ||
| Weinstein, Ken _12 | Select One | 2019-08-06 | Repair | Bill Green: 8/6, 8/7, 8/8. Remove Gelcoat from customers Slide. | Closed | |
| Hollander, Dave and Alexis _52 | Dennis | 2019-08-02 | Service Issue | Service person report chems unbalanced. Chlorine high, saw Mr. Hollander, “usually due to auto cover closed”, I cut back salt cell production a little. Note: returned Monday, chems good | Closed | |
| Ford, Anne and David _125 | Dennis | 2019-08-02 | Service Issue | Customer report heater “gurgling”; problem was skimmers overloaded, air in system. Also shaved skimmer basket mouths for better fit. | Closed | |
| Simpson, Mark _131 | Dennis | 2019-08-01 | Leak Detection | Dive to main drain, needs adapter for cover. Plugged main drain and epoxy light niche to test for leaks. Suspect problem is deep end overflow grate lower than desired water level | Closed | |
| Copeland, Mary _35 | Dennis | 2019-08-12 | Heater | Mastertemp Troubleshoot: ignition module replaced, working | Closed | |
| Naik, Archit _76 | Dennis | 2019-08-13 | Installations | Called Archit approved timer at $350.00, installed booster timer | Closed | |
| Goldstein, Judi and Buzz _157 | Blaize | 2019-09-10 | Closing | NOTE: while blowing the skimmer, air bubbles were coming up through the second hole at the bottom of the skimmer, Photo taken NOTE: siphon set(their hose) NOTE: potential new cover for next season scheduled for 10th | Closed | |
| Good, Colin _145 | Select One | Leak Detection | follow up to bucket test dye check returns | Pending | ||
| Camp, William and Melanie _31 | Select One | 2019-10-07 | Repair | CLOSED TO ELIMINATE this work was performed and reported elsewhere | Closed | |
| Arader, Chris _24 | Blaize | 2019-09-16 | Closing | NOTE: odd old style mesh cover, rolled out down the side but did not put on because of lack of weights to hold in place. In previous years we have not covered so I am not sure what he wants us to do. NOTE: solar cover is in poor condition Directionswritten | Closed | |
| Singer, Mel _195 | Dennis | 2019-08-17 | Closing | Blow and plug lines, lock main drain, cover with tarp, slats and weights | Closed | |
| Schafer, Jon _92 | Blaize | 2019-08-08 | Filter Pump | Install new 3HP VSF pump NOTE: previous pump was not bonded, binding work needs to be done | Closed | |
| Burton, Mike _141 | Dennis | 2019-08-02 | Service Issue | Report Chlorinator not working: bled air out ensure flow also filled | Closed | |
| McCarver, Anne _67 | Select One | 2019-11-01 | Closing | CLOSING - UNUSED TICKET postponed to November per BWA, | Closed | |
| Wuollet, Cassie & Guy _216 | Dennis | 2019-09-10 | Closing | Closed and covered. Add one super stain remover. Notice several small holes in cover, pic and mfg. date and number sent to helpme. Stuff stored inside by them | Closed | |
| Simpson, Mark _131 | Dennis | 2019-09-14 | Closing | close after dive to install main drain adapter and cover NOTE: water level right at first step, we should monitor how far it falls over winter Directionswritten | Closed | |
| Rubens, Alan and Joanne _187 | Blaize | 2019-09-17 | Closing | closed and covered Directionswritten scheduled 9/17 | Closed | |
| Schwarz, Diane and Rick _190 | Dennis | 2019-09-05 | Closing | Close and cover | Closed | |
| Reigh, Dee Dee _184 | Select One | Closing | closed to eliminate | Closed | ||
| Voissard, Lisa _203 | Dennis | 2019-08-17 | Closing | Blow and plug lines, lock drains. Mesh cover, had to find ground tube anchors in lawn, one missing insert and one missing (couldn’t find) | Closed | |
| Wilson, Wendy _105 | Dennis | 2019-09-14 | Installations | VSF, FNSP 36 with 2” 6way Installed. 90052 alarm “power out/off” refers to low voltage or bad drive according to my research. 119v at connection and in pump wiring compartment. Text sent to BWA, BK | Closed | |
| Kosseim and Lynch, Laura and John _60 | Blaize | 2019-08-06 | FilterElement | june job, not previously entered | Closed | |
| Strauss, Iliana _96 | Dennis | 2019-08-05 | Installations | 917 Sorrel , Install new FNSP 60 with 2" 6way valve | Closed | |
| Scott, Tracy _18 | Blaize | 2019-08-05 | Lights | Shallow end light out, replace with new bulb | Closed | |
| Sumey, Randy _249 | Select One | Filter Pump | closed to eliminate | Closed | ||
| Sumey, _249 | Dennis | 2019-08-05 | Choose One | Customer report noise from pump: discover vibration issue when variable speed pump is around 2400RPM. Pulled comm cable to have pump run 24 hrs at 30GPM (below trouble range between 30 and 50) Research revealed securing the pump can fix the problem. | Closed | |
| Schafer, Jon _92 | Blaize | 2019-08-05 | Opening | NOTE: had to reattach breaker onto power bar, motor then had power but was seized. Got pump to turn over briefly before sparked and it died | Closed | |
| Detora, Gabrielle and David _129 | Dennis | 2019-08-02 | Leak Detection | 8/1 initial visit, needed to be filled to reveal problem, returned 8/2. Full info in findings | Closed | |
| Seiler, Ronald _192 | Dennis | 2019-08-01 | Cleaner | Cleaner was out of pool. Called Ron, pulled because not working. Had to reinstall restrictor on second return for sufficient flow to cleaner. Also had to adjust directional nozzle to get straight travel. Saw Steve and gave update | Closed | |
| Detora, Gabrielle and David _129 | Dennis | 2019-08-01 | Choose One | Investigate hot tub: opened front cover, evidence of rodent damage, also base is showing sign of rot due to water laying under (could be rainwater, not necessarily leak) Pics sent to helpme | Closed | |
| Penning, Russell _110 | Dennis | 2019-08-01 | Repair | Replaced two missing weir doors, and two broken mender nuts | Closed | |
| Rubens, Alan and Joanne _187 | Blaize | 2019-08-01 | Repair | Used A/B epoxy around the filter pump mouth to seal connection and eliminate air in system-ok I did the same for the skimmer, few cracks were found and epoxied | Closed | |
| Dormans, Nan _151 | Blaize | 2019-08-01 | Cleaner | Replace dead booster with new LAO1N booster pump NOTE: it’s possible the cleaner timer clock is turning slower then the pump causing the booster to run when filter is not. Something to keep an eye on | Closed | |
| Scott, Tracy _18 | Dennis | Lights | Troubleshoot shallow light: unable to locate j-box, possibly buried under landscape or hardscape. | Closed | ||
| Goldfarb, Stanley _47 | Dennis | 2019-07-30 | Cleaner | Repair Cleaner: flush out debris inside body, discovered hole in inline screen, replaced with new screen, replaced tail clamp | Closed | |
| Pentair, Warranty _258 | Dennis | 2019-07-31 | PentairWarranty | Steve Keleher 315 Thornbrook Ave Bryn Mawr, PA 19010 Work order number: WO-00950830 Install date: 7/27/2017 Product: 520555 Serial number: 12251021603268 | Entered into aACE | |
| Pentair, Warranty _258 | Dennis | 2019-07-31 | PentairWarranty | P. O’Neill 464 old fort rd. King Of Prussia 19406 Work order number: WO-00950056 Install date: 8/26/2017 Product: 520555 Serial number: 1225193160824S | Entered into aACE | |
| A, Not Listed _117 | Dennis | 2019-07-30 | Cleaner | David Lefkozitz (referred by Pentair) 408 valley glen drive, Bryn Mawr 19010 Cleaner repair: info in findings | Closed | |
| Polak, Aaron _85 | Dennis | 2019-07-30 | Repair | Reattached feed hose to cleaner at wall fitting (had blown off) also Troubleshoot spa not working, breaker was off | Closed | |
| Sumey, _249 | Dennis | 2019-07-29 | PentairWarranty | Replace faulty IC40 salt cell | Closed | |
| Rubin, Lisa _349 | Dennis | 2019-07-29 | Heater | Heater service: after ensuring gas supply and igniter function heater came on, blue flame | Closed | |
| Strauss, Iliana _96 | Select One | 2019-07-29 | Automation | Wrenfield: replace FusionM control panel (complete.) Return to replace flow sensor. System was working thereafter | Closed | |
| Strauss, Iliana _96 | Dennis | 2019-07-26 | Repair | Wrenfield: replaced front control board but got same 170 error code. Called Zodiac customer service, testing revealed bad back board. Plan to replace whole unit (panel) | Closed | |
| Sumey, _249 | Dennis | 2019-07-26 | Lights | Customer Report: light out of niche. I used a new screw to secure into niche, sent text that it was done | Closed | |
| Costa, Kathy _147 | Dennis | 2019-07-26 | Follow up | customer report cleaner not making it to shallow end. NOTE: when I got there cleaner was in shallow end, I shot video and picture of little debris on floor. I adjusted by reducing flow to tail to increase drive to nozzle, it made it up again. I expect success | Closed | |
| Kuhn, Nancy and Gordan _61 | Dennis | 2019-07-26 | Choose One | check damage from lightning: noise was vibration we added a buffer and it stopped. Timer not working properly I replaced timer mechanism. We also met Nancy explained what we did and what should be done | Closed | |
| Burton, Mike _141 | Dennis | 2019-07-25 | Choose One | angled deck rail with special hardware, facia around step, ripped strip at house edge of deck (DJM 6hrs) also equipment surround | Closed | |
| Burton, Mike _141 | Dennis | 2019-07-25 | Lights | rescure light in Niche using light wedge and copper wire | Closed | |
| Mayer, Ken _250 | Dennis | 2019-07-24 | Filter Pump | customer report pump operating at 140 GPM. It was, somehow 40 in 24 hour program had first digit one added. I Removed the 1 and returned it to the 40 originally set. | Closed | |
| Haris, Rita _348 | Dennis | 2019-07-24 | Installations | Install new Kreepy Krauly cleaner on existing booster and return line | Closed | |
| Strauss, Iliana _96 | Dennis | 2019-07-24 | Repair | replaced air switch button for spa blower, ok. also troubleshoot Fusion system (indicates bad front control) | Closed | |
| Davis, Peter _340 | Dennis | 2019-07-24 | Leak Detection | excavate to find pipes that run. between pool and equipment in garage. No evidence of leak found, backfill, tamp and put grass back in place. | Closed | |
| Davis, Peter _340 | Dennis | 2019-07-24 | Filter Pump | replace whisperflo housing gasket | Closed | |
| Hoffman, 1125 _10 | Blaize | 2019-07-25 | Cleaner | Cleaner had cracked backup valve | Closed | |
| Hoffman, 1125 _10 | Blaize | 2019-07-25 | Cleaner | cleaner repair report elsewhere | Closed | |
| Rosen, Herb and Gail _89 | Blaize | 2019-07-24 | Repair | Repair leak at pump outlet. Found when I arrived for service | Closed | |
| Cooler, Stewart _146 | Blaize | 2019-07-24 | Repair | Call came in about chlorinator leak. Pics of repair sent to help me | Closed | |
| Bradbeer, Carol _29 | Blaize | 2019-07-24 | Cleaner | Replace snapped of wall fitting | Closed | |
| Rosello, _88 | Blaize | 2019-07-24 | Cleaner | Cleaner was missing a mender nut | Closed | |
| Myers, Bill _335 | Blaize | 2019-07-24 | Leak Detection | Apply epoxy to skimmer Note: skim currently closed and hose on. Weill return later this afternoon | Closed | |
| Strauss, Iliana _96 | Dennis | 2019-07-23 | Repair | troubleshoot blower: Power OK, Air switch worked with direct puff (blow into tube) but hose was apart. use fittings to reconnect hose but still didn't trigger switch. Inspect air switch button, may need to be replaced. Part ordered | Open | |
| Strauss, Iliana _96 | Dennis | 2019-07-23 | Repair | Met Enton and pulled new spa light wire and bonding wire from spa to j-box at equipment including conduit repair | Closed | |
| Detora, Gabrielle and David _129 | Dennis | 2019-07-23 | Installations | replace filter with new FNSP48 and new 2" 6way valve, | Closed | |
| Keenan, Nancy and Bill _164 | Blaize | 2019-07-23 | Filter Pump | Applied a/b epoxy to pump mouth | Closed | |
| Muzi, Malinda and Elliot _174 | Blaize | 2019-07-23 | Filter Pump | Applied a/b epoxy at pump mouth to artery to get pump to prime | Closed | |
| Strauss, Iliana _96 | Select One | Heater | CLOSING NON-USED TICKET FROM PRIOR SEASON 918 Sorrel, minimax heater, check it out | Closed | ||
| Scott, Tracy _18 | Select One | Lights | reported elsewhere shallow light not working | Closed | ||
| Keenan, Nancy and Bill _164 | Dennis | 2019-07-22 | Filter Pump | Met Bill to discuss "pulsating return." It was actually air in the system. I cleaned up and lubed lid gasket, a little better. Used on/off trick to reveal inlet fitting is sucking air. Planning to epoxy for now and quote VSF | Closed | |
| Muzi, Malinda and Elliot _174 | Dennis | 2019-07-22 | Filter Pump | pump not fully priming. I replaced lid gasket but still not fully priming. suspect inlet is sucking air | Closed | |
| Strauss, Iliana _96 | Dennis | 2019-07-22 | Repair | Wrenfield: Met Enton, he pulled new feed to pool equipment panel while I pumped down spa and we then attempted to pull new light. (more in findings) | Closed | |
| Bari, Jon _27 | Dennis | 2019-07-22 | Repair | Customer report cleaner line leaking. Cleaner hose was connected with 3/4” pipe and fitting. I changed to our preferred 3/4” Reducing Bushing. It didn’t leak thereafter. | Closed | |
| Kozmina, Natalia _223 | Dennis | 2019-07-22 | Filter Pump | I adjusted cycle time to 24 hours so pump will run at minimum flow required for turnover. Cleaner was working well thereafter | Closed | |
| Strauss, Iliana _96 | Blaize | 2019-07-22 | TechOpen | NOTE: 917 sorrel Ln opening NOTE: drip like coming from union going into filter, felt tight. Pics sent to helpme. NOTE: heater is wonky, did not fire, consistent attempt to spark. | Closed | |
| Anderson, Jennifer _11 | Dennis | 2019-07-22 | Choose One | Customer report Heater not working, EZ report bad pressure gauge. Heater was satisfied, raised temp it came on. Returned to original setting. Also replaced nonfunctional pressure gauge | Closed | |
| Rubin, Lisa _349 | Zac | 2019-07-22 | PrepOpen | Pool and spa opened and vacuumed to waste, cover left in shed, anchors down, deck cleaned | Closed | |
| Strauss, Iliana _96 | Zac | 2019-07-22 | PrepOpen | Pool opened, cover left in basement, deck cleaned and anchors down 917 Sorrel Ln 1hr15min job | Closed | |
| Rubin, Lisa _349 | Blaize | 2019-07-22 | TechOpen | NOtE:System up and running, timers set 8am-12midnight to help filter NOTE:Metal check valve seems to have failed, hear it clanking around. Very slight drip from metal can filter, ok NOTE: blower works, did. not try to fire heater | Closed | |
| Scott, Tracy _18 | Blaize | 2019-07-22 | Choose One | Tile acid wash and rock wall; also chlorine bath separately to eliminate algae from wall Stain ring along pool+spa brushed out well Photos to helpme | Closed | |
| Libros, Ernestine _62 | Evan | 2019-07-22 | CoverService | Cover cleaned | Closed | |
| Otero, Leigh Anne and Al _106 | Dennis | 2019-07-19 | Repair | Report filter pump not working. Timer is shot. I direct wired and put label in timer explaining and labeled breaker in panel. I saw her and described what I did and their options. Need to quote timer, dual timer panel and auto control options | Closed | |
| Costa, Kathy _147 | Dennis | 2019-07-19 | Cleaner | Adjust cleaner in attempt to get it to go up into shallow end | Closed | |
| Rubens, Alan and Joanne _187 | Dennis | 2019-07-19 | Repair | ‘Emergency” pipe repair. Outlet fitting popped out of filter pump. After that repair a second leak was revealed in coupling above it. Both repaired, held during test, left off till pool filled, he’s to turn system on | Closed | |
| Scott, Tracy _18 | Select One | Tile | closed to eliminate | Closed | ||
| Maguire, Lisa _64 | Dennis | 2019-07-18 | Choose One | Inspect levelor auto fill. System was in lockdown, can be caused by storm disruption. We reset the system. Should be checked on to follow up | Closed | |
| Kelly, Courtney _260 | Dennis | 2019-07-18 | PentairWarranty | Replaced filter element, might be a warranty repair | Closed | |
| Crowl, Rachel _36 | Dennis | 2019-07-18 | Cleaner | NOTE; she had something special on there that somehow disappeared. Replaced “custom part” on shaft of cleaner. The unit had a “window’ cut out front of top tube. Used a custom cut piece of PVC and tie wraps to cover. | Closed | |
| Morris, Gail and Howard _72 | Dennis | 2019-07-17 | Opening | Remove tarp cover by pumping off pond scum and hand removal of about a ton of leaves (~3 hours) Assembly and start up | Closed | |
| Bobroff, Steve _138 | Dennis | 2019-07-17 | Cleaner | Reattached wheel with new wheel axle screw | Closed | |
| Morrison, Andrew _73 | Dennis | 2019-07-19 | Follow up | Replaced broken skimmer basket | Closed | |
| Scott, Archie _266 | Dennis | 2019-07-19 | Cleaner | Lew came in for cleaner bag for Archie Scott | Closed | |
| Scott, Archie _266 | Select One | Dive | main drain covers (2) | Pending | ||
| Strauss, Iliana _96 | Bryan | 2019-07-19 | Repair | meet electrician at Wrenfield. wire to be ordered and work performed Monday 7/22.7/17 BWA, DJM, BZ met Illiana to review plan: about one hour | Closed | |
| Seiler, Ronald _192 | Dennis | Cleaner | closed to eliminate | Closed | ||
| Pentair, Warranty _258 | Dennis | 2019-07-18 | PentairWarranty | Mary Oneill 8 Hawthorne Cir. 19444 Troubleshoot Mastertemp heater, tested board with keypad ribbon removed. Board functioned normally, replaced keypad, ok. | Entered into aACE | |
| Brown, Barry _140 | Select One | Choose One | Multiple potential jobs; feature pump is loud, tiles off around spa, tile needs cleaned, WP switch cover for lights doesn’t seal. Pool light working spa light wasn’t | Quote | ||
| Edelman, Jon _40 | Dennis | 2019-07-16 | Repair | Extract and replace broken plug in chemical feeder lid | Closed | |
| Anderson, Jennifer _11 | Dennis | 2019-07-15 | Heater | verified heater working, Sean had reported customer complaint that it wasn't | Closed | |
| Burton, Mike _141 | Dennis | 2019-07-10 | Installations | Mounted EZtch, branch and LV wiring, bonded heater, mount screen logic antenna and wiring. | Closed | |
| Margolis, Lisa _65 | Dennis | 2019-07-16 | Heater | Unions leaking a lot, weird stuff in lines and some deterioration (pics sent to helpme.) cleaned lubed and reconnected. Leak stopped | Closed | |
| Margolis, Lisa _65 | Blaize | 2019-07-16 | Cleaner | Cleaner wasn’t working, had to plug three whip lines, working thereafter | Closed | |
| Bobroff, Steve _138 | Dennis | Cleaner | Closed to eliminate recorded elsewhere | Closed | ||
| Rosen, Herb and Gail _89 | Blaize | 2019-06-11 | TechOpen | assembly and startup | Closed | |
| Piroeff, Homer and Kathy _84 | Blaize | 2019-05-14 | Opening | Booster pump is dead | Closed | |
| Pierce, Ray _181 | Blaize | 2019-05-22 | TechOpen | NOTE: Started up pool only | Closed | |
| Oreo, Amy _178 | Blaize | 2019-06-13 | Opening | NOTE: got pump going, Hayward super pump lid cannot be tightened, threads are worn, cracked NOTE: she would like to get timer installed, currently on a. switch | Closed | |
| McGinley, Patrick _168 | Blaize | 2019-05-17 | Opening | NOTE; Pool was running on MD only because of level, I returned the next day to VAC and opened them + set timers, cleaner in | Closed | |
| McCarver, Anne _67 | Blaize | 2019-06-10 | Opening | Cover and equipment stored in attic of garage | Closed | |
| Detora, Gabrielle and David _129 | Blaize | 2019-06-03 | Opening | NOTE: cover was destroyed by tree fall Filter needs to be replaced | Closed | |
| Cooler, Stewart _146 | Blaize | 2019-05-20 | Opening | Note: missed entry, do not have info for | Closed | |
| Weinstein, Ken _12 | Dennis | 2019-07-15 | Repair | Replace 3 missing weir doors | Closed | |
| Werner, Nicole _219 | Dennis | 2019-07-15 | Repair | Replaced failed GFCI outlet | Closed | |
| Burton, Mike _141 | Bryan | 2019-07-13 | Installations | finish installing railing except angle portion (need hardware) build and fasten step (needs facia wrap) | Closed | |
| Burton, Mike _141 | Select One | Automation | Screen Logic programming | Pending | ||
| Chiaradonna, Deb _32 | Select One | 2019-07-12 | Repair | change return fitting from 90 to tee (1.5"), EZ installed (ok) | Closed | |
| Goldstein, Judi and Buzz _157 | Dennis | 2019-07-11 | Choose One | reported leak at equipment. filter pump outlet was spraying water, I was able to refit it and stop the leak | Closed | |
| Tulin, Stan and Riki _100 | Dennis | 2020-05-08 | Installations | Install step two (note: equipment cut out) Blower must be replaced 1.5hp 240volt VSF Pump UV FNSP 48 with new 2” multiport Replace all valves Screen logic | Entered into aACE | |
| Tulin, Stan and Riki _100 | Dennis | 2019-07-11 | Repair | Troubleshoot blower, reported loud and not working. Discovered failed check valve, able to extract blockage. Install new check valve. Blower worked but still loud, must be replaced. (New Ticket created) | Closed | |
| Strauss, Iliana _96 | Dennis | 2019-07-11 | Choose One | Inspect wiring damage. Conduit cut through during demolition of skimmer. Feed to pool equipment completely severed Tripping breaker. Second conduit beneath first almost completely cut through, can’t identify but might be light feed back to pool. Need plan for repair. | Closed | |
| Burton, Mike _141 | Dennis | 2019-07-12 | Installations | light installed , CMP chem feeder reinstalled, installed GFCI outlet with WP cover, 7/11 meet with BWA to discuss plan; deck, railing, rest of install. ~1hour | Closed | |
| Fine, Stuart _45 | Dennis | 2019-07-10 | Service Issue | Met Rob, water turned green again, couldn’t do repairs. Met Stu while there. Made plan (but subsequently received text changing conditions) | Closed | |
| Polak, Aaron _85 | Select One | Automation | 7/30 DJM, BG ~half hour: attempt to address pump with remote, requires PDA apparently our AquaPalm doesn’t have the menus needed. More info in findings | Pending | ||
| Bobroff, Steve _138 | Dennis | 2019-07-10 | Automation | Replace com cable | Closed | |
| Polak, Aaron _85 | Dennis | 2019-07-10 | Repair | Replace jandy check valve insert so fountain doesn’t flow when it should be idle | Closed | |
| Sumey, _249 | Bryan | 2019-07-09 | Follow up | Relocate WiFi antenna, cut out old light feed wires, add topsoil and grass seed to excavated lawn areas, fill paver joints with sand, backfill equipment area where pipes come up with sand and landscape stone, adjust j-box to allow installation of fence section | Closed | |
| Burton, Mike _141 | Dennis | 2019-07-10 | Installations | Mounted EZtch, branch and LV wiring, bonded heater, mount screen logic antenna and wiring. | Closed | |
| Karpinsky, Robert _57 | Dennis | 2019-07-08 | Tile | Replace tile that fell off using A&B epoxy | Closed | |
| Myers, Bill _335 | Dennis | 2019-07-08 | Filter Pump | Wouldn’t prime. Bad plumbing with many 90’s. Intake valve was blocked with debris (pic taken) | Closed | |
| Famiglio, James _346 | Dennis | 2020-07-08 | Choose One | Replace salt cell | Ready for Approval | |
| Bari, Jon _27 | Dennis | 2019-07-08 | Choose One | Reported spa problem. We were able to turn on spa mode and jet pump from auto control in pool house. No problem found | Closed | |
| Keenan, Nancy and Bill _164 | Dennis | 2019-07-08 | Choose One | Reported intermittent flow at return. No problem found | Closed | |
| Spewak, Michael and Karen _197 | Dennis | 2019-07-08 | Repair | Replaced old worn out union nuts at salt cell. Note: salt high but system works 7/5 BZ read chlorine produced at cell | Closed | |
| Davis, Ray _37 | Dennis | 2019-07-03 | Heater | Repair mouse damaged wires from thermistor, heater started up OK after that | Closed | |
| Davis, Ray _37 | Dennis | 2019-07-03 | Installations | Install new FNSP 48 with 2” 6way | Closed | |
| Davis, Ray _37 | Blaize | 2019-07-03 | Installations | Install new Prowler | Closed | |
| Davis, Ray _37 | Bryan | 2019-07-03 | Tile | Reattached tiles at spa dam wall | Closed | |
| Fine, Stuart _45 | Dennis | 2019-07-05 | Follow up | Did another green treat with end of bottle (delivered one more) and one bag of shock (theirs) and brushed | Closed | |
| Mayson, Dane and Michelle _167 | Dennis | 2019-07-05 | Follow up | Weir door sticking in deep skimmer. I added a screw to act as a stop and it wasn’t sticking. Otherwise pool and equipment looked good. | Closed | |
| Jacoby, Vail _55 | Dennis | 2019-07-05 | Service Issue | System check, pool looked good and system running OK | Closed | |
| Hoffman, 1022 _9 | Dennis | 2019-07-05 | Installations | Replaced both salt cells | Closed | |
| Mayson, Dane and Michelle _167 | Bryan | 2019-07-03 | Tile | Reset tiles that fell off using epoxy | Closed | |
| Mayson, Dane and Michelle _167 | Blaize | 2019-07-03 | Installations | Install new CMP Chlorinator, immediately see flow is working. Tabs from old unit added. He’ll be able to see and adjust as needed the way it should be now. | Closed | |
| Hoffman, 1022 _9 | Dennis | 2019-07-03 | Service Issue | We did full run of chem checks, need salt (added later) also later noted that red flow light went green after a backwash. Pool looked much better and seems to continue improving. | Closed | |
| Anderson, Jennifer _11 | Dennis | 2019-07-08 | Heater | Replace nonfunctional rocker switch 7/3 troubleshoot | Closed | |
| Mayson, Dane and Michelle _167 | Dennis | 2019-07-02 | Repair | repipe booster outlet. Discuss plan | Closed | |
| Fine, Stuart _45 | Dennis | 2019-07-03 | Leak Detection | Meet Rob H. to look at liner. Leak repair needs to be addressed. Rob used probe to find ground drain, “problem will keep happening” due to ground water. To pull out wrinkles use cheap style (red) plungers and lightly drag a little at a time allowing liner to return to proper seam locations and ease stretching. (Creating new ticket) Also did another green treat and backwash while there. | Closed | |
| Maguire, Lisa _64 | Dennis | 2019-07-02 | Heater | Verify heater function. Used keypad in pool house while in auto mode to attempt heater use. In pool mode temp setting 83, actual temp 85, no demand. In spa mode with spa heat enabled heater came on and ran after normal (valve change) delay. System returned to pool made and did so after spa cool down delay. | Closed | |
| Termini, Vince _98 | Blaize | 2019-07-03 | FilterElement | 7/3 reassembled filter with new pentair size 48 element. Startup and D.E in 7/2 inspection revealed bad grids and manifold. Need to replace 1hour | Closed | |
| Lemmon, Jane _120 | Dennis | 2019-07-01 | Repair | Had to clean and improve contact in timer switch. It was not engaging when switched on | Closed | |
| Janas, Kathy _254 | Dennis | 2019-07-01 | Leak Detection | Removed loose and cracked epoxy and applied fresh. Water was at same level just above bottom of skimmer mouths | Closed | |
| Kiniry, Nancy and William _59 | Dennis | 2019-07-01 | Service Issue | Backwash 30 to 20, close floor return, install inline filter for cleaner. Decent flow at spillway after changes. | Closed | |
| Goodman, Maryclaire _49 | Dennis | 2019-07-17 | Heater | follow up visit revealed blower worked after problem in wiring was corrected. I sent a text, no reply as of 7/19: "heater working, should be able to use. now" | Closed | |
| Hoffman, 1022 _9 | Dennis | 2019-07-01 | Service Issue | Salt cell service, inspection revealed grass blocking flow. Cell cleaned and indicator light went green | Closed | |
| Strauss, Iliana _96 | Blaize | 2019-07-01 | Installations | Install new booster pump | Closed | |
| Strauss, Iliana _96 | Dennis | 2019-07-01 | Installations | Wrenfield, Install new Kreepy Krauly cleaner | Closed | |
| Tulin, Stan and Riki _100 | Dennis | 2019-07-01 | Heater | Heater check revealed gas shut off at valve by generator. Worked after valve opened | Closed | |
| Ryan, Kelly _15 | Select One | Automation | closed to eliminate | Closed | ||
| Crowl, Rachel _36 | Dennis | 2019-06-29 | Service Issue | Opened cleaned and closed energy filter. It has to be perfectly tightened not to leak (not too loose or too tight.) I added lube when reinserting and it held OK | Closed | |
| Tulin, Stan and Riki _100 | Select One | Choose One | Spa empties out in spa mode. Problem was unused cleaner line that must be shut off in spa mode. A non booster type cleaner: replace? Required it’s own actuator connected and identified in auto control | Quote | ||
| Seiler, Ronald _192 | Dennis | 2019-06-29 | Cleaner | Water is low and pump sucking air, cleaner will float with air in system. Needs to be filled to test | Closed | |
| Jordan, Lauren _163 | Blaize | 2019-06-29 | TechOpen | NOTE: water right at tile.. to low for start up NOTE: no power at timer clock, breaker inside? | Closed | |
| Jordan, Lauren _163 | Zac | 2019-06-29 | PrepOpen | Pre Open | Closed | |
| Philbin, Colleen _83 | Dennis | 2019-06-28 | Installations | Install finish up: fireman’s switch to heater, flow switch for UV, mounting for UV, Replaced jandy valve insert valve before pump NOTE doesn’t include salt delivery/added or acid delivery/added | Closed | |
| Scott, Richard _14 | Blaize | 2019-07-01 | Installations | Replaced booster pump, replaced cable feed with new flexible conduit and wiring, replaced missing bonding | Closed | |
| Scott, Richard _14 | Dennis | 2019-06-28 | Repair | Replaced worn out cable from plug to filter pump. TEMPORARY REPAIR, should be replaced completely. Note; booster completely seized, must be replaced (Ticket created) | Closed | |
| Park, Inkook _81 | Blaize | 2019-06-27 | TechOpen | NOTE: deep end skim still closed do to low water, he was filling. Needs vac | Closed | |
| Sumey, _249 | Dennis | 2019-06-27 | Installations | Finish gas line and test heater | Closed | |
| Costa, Kathy _147 | Dennis | 2019-07-29 | Tile | Reattached ~8tiles using epoxy | Closed | |
| Costa, Kathy _147 | Dennis | 2019-06-27 | Installations | Install new Kreepy Krauly cleaner on existing equipment | Closed | |
| NOT IN LIST, A _471 | Dennis | Dive | Rita Harris Covers off in pool and spa, call ahead (I told her we would add her to list) | Closed | ||
| Harris, Rita _348 | Dennis | 2019-06-27 | Cleaner | Replaced two swivels | Closed | |
| Seiler, Ronald _192 | Dennis | Cleaner | Cleaner repaired, need to return,install with new wall fitting | Closed | ||
| Bari, Jon _27 | Blaize | 2019-06-10 | Opening | Filter was missing belly band o-ring, retuned later in day but could not secure it. Everything else seemed functional | Closed | |
| Hallwoods, Caroline _344 | Blaize | 2019-06-11 | Opening | NOTE: water is low, pool running spa only | Closed | |
| Huber, Lola _54 | Blaize | 2019-06-07 | Opening | NOTE: pool water low 4in she was monitoring level. Had valves set for spa drain and return only | Closed | |
| Philbin, Colleen _83 | Blaize | 2019-06-26 | Installations | Install Prowler 920 on outlet by pool | Closed | |
| Philbin, Colleen _83 | Dennis | 2019-06-26 | Installations | Begin equipment install: cut out filter, pump, booster and panel. Mount new easy touch panel: install breakers and main feed. Branch wiring: filter pump, heater (need low voltage,) feed to outlet and light switch by pool. Plumbing: filter pump intake and to filter 6way, reroute check valve to return and attach salt cell, begin layout for UV. | Closed | |
| Janas, Kathy _254 | Dennis | 2019-06-26 | Heater | Original troubleshooting, closed for billing. Wanted to have customer get propane filled to eliminate as problem. Details in findings | Closed | |
| Janas, Kathy _254 | Dennis | 2019-06-26 | Installations | Install new VSF pump | Closed | |
| Cox, Chris _148 | Dennis | 2019-06-26 | Lights | Replace old (very old with new bulb) light fixture. | Closed | |
| O’Conner, Kathleen _221 | Blaize | 2019-06-04 | Opening | NOTE: grids were destroyed cover pulled and pool assembled +equipment | Closed | |
| Baldino, Sandra _26 | Dennis | 2019-06-26 | Leak Detection | Pool held more water than bucket. Turned pump on (it’s own program) with valves in normal mode (full return) | Closed | |
| Davis, Peter _340 | Dennis | 2019-06-25 | Repair | Replace 3 jandy valve inserts, discovered leak at back of filter pump (seal and/or housing gasket) Review grounds and suspect rain water downspouts and floor drain in deck by spa | Closed | |
| Rubin, Meegan _91 | Dennis | 2019-06-25 | Installations | Easy touch with salt system installed | Closed | |
| Strauss, Iliana _96 | Dennis | 2019-06-12 | Service Issue | Reviewed proper procedure and identified tasks not accomplished | Closed | |
| Poladori, John _342 | Dennis | 2019-06-12 | Service Issue | Reviewed proper procedure and identified tasks not accomplished | Closed | |
| Mehta, Bimal _169 | Dennis | 2019-06-04 | Choose One | Take assessment pics | Closed | |
| Singer, Mel _195 | Blaize | 2019-06-24 | Installations | Install new FNSP 60 With 2” 6way | Closed | |
| Bradbeer, Carol _29 | Dennis | 2019-06-24 | Lights | Troubleshoot light. Traced failure to GFI outlet that feeds light mounted under control panel | Closed | |
| Jenkins, Steven _56 | Dennis | 2019-07-19 | FilterElement | Replaced filter element | Closed | |
| Liss, Shelly _211 | Blaize | 2019-06-22 | Opening | NOTE: 2 carboys delivered and added System running 24 Cover pulled off side and rolled toward pool house | Closed | |
| Hoffman, 1125 _10 | Dennis | 2019-06-21 | Installations | Install new booster pump. Also replaced tail on cleaner EB5L LLB5 | Closed | |
| Zimmerman, Bonnie _209 | Dennis | 2019-06-21 | Repair | She asked us to put on ladder rail she purchased, it didn’t fit. We did remove the bolt sticking out though. She also asked to have the electric panel supported better, I added a strut. Pics sent to helpme | Closed | |
| Davis, Peter _340 | Dennis | 2019-06-20 | Choose One | Pump our spa and open hydro plug. Had to chisel out center of plug inside drain pot. Hit with torrential downpour while finishing. Covers placed with equipment by pump. | Closed | |
| Scott, Richard _14 | Blaize | 2019-06-20 | TechOpen | Electrical problem, see findings | Closed | |
| Scott, Richard _14 | Jason | 2019-06-20 | PrepOpen | Pull cover Carboy | Closed | |
| Penning, Russell _110 | Dennis | 2019-06-24 | Cleaner | Add inline filter to replace wall fitting screen. Locate in feed hose where it will be accessible away from waterfall. Reinstall and test, set timer | Closed | |
| Kelly, Courtney _260 | Dennis | 2019-06-19 | FilterElement | We discovered that one of the grids was tight (presumably taller) making all the rest loose in the manifold. We made an adjustment that allowed them all to fit tighter. We couldn’t see DE coming back when we added to skimmer. | Closed | |
| Myers, Bill _335 | Dennis | 2019-06-19 | Follow up | Replace hydrostatic plugs, start hose. Pics sent to helpme | Closed | |
| Jenkins, Steven _56 | Dennis | 2019-06-24 | Installations | Finished UV, tube and bulb | Closed | |
| Wan, Martin _122 | Dennis | 2019-06-17 | Leak Detection | Excavated leak at spa suction. Used pump to lower spa, plugged drains and repaired pipe. Pics sent to helpme | Closed | |
| Fath, Kristen _212 | Dennis | 2019-06-14 | Heater | Located gas tank and valves (pics taken) and got gas to heater. Flame was very yellow, I performed a burner cleaning and it was much better. She wanted it working today so I left it in pool mode currently set to 86 degrees | Closed | |
| Penning, Russell _110 | Dennis | 2019-06-24 | Installations | Install new 3/4hp superflo to replace Feature pump | Closed | |
| Ryan, Deb and Bill _2 | Dennis | Installations | Variable speed pump, Pentair Bob says we can use an adapter with current auto control, he will assist. review pics of valves and determine repair or replace, includes all regular and also check valves and JVA’s (currently CVA) | Quote | ||
| Ryan, Deb and Bill _2 | Dennis | Installations | - Potential frame and ball for Spa cover in fall -Potential magnet for calcium problem | Quote | ||
| Rosen, Herb and Gail _89 | Dennis | Repair | closed to eliminate | Closed | ||
| Kosseim and Lynch, Laura and John _60 | Blaize | 2019-06-13 | FilterElement | Broken manifold FNS+ 48 Element brought into shop for repair | Closed | |
| Trauffer, Ed _217 | Dennis | 2019-06-14 | Repair | Return to reassemble 6way. Started up and DE in. Heater fired, booster ran, newer cleaner looked ok. Left 24 hrs. to run overnight. Will need DE (none found) timers set, follow up service. | Closed | |
| Baldino, Sandra _26 | Dennis | 2019-06-13 | Leak Detection | water level has been holding, info in findings | Closed | |
| Ford, Anne and David _125 | Dennis | 2019-07-01 | Installations | 7/1 UV tube and bulb 6/28 branch wiring, UV install, wifi antenna 6/25 deliver equipment, 6/27 remove old panel, mount new easy touch | Closed | |
| Lasseter, Jarkeer _133 | Blaize | 2019-06-12 | Opening | NOTE: water could be higher in pool, will need a V2W | Closed | |
| Bari, Jon _27 | Dennis | 2019-06-12 | Opening | Follow up to BZ TechOpen. Secure filter belly band. Also primed drains and started heater | Closed | |
| Farragut, Dan _43 | Blaize | 2019-06-12 | Follow up | Spa draining when in spa mode. Adjusted actuator to resolve issue, let him know through text | Closed | |
| Lemmon, Jane _120 | Dennis | 2019-06-12 | Installations | Follow up to filter install. Had to open it and tighten element. Return was clear when DE added | Closed | |
| Reigh, Dee Dee _184 | Blaize | 2019-06-12 | Opening | NOTE: pool running MD only with hose on.. she is keeping and eye and says will open skims | Closed | |
| Hoffman, 1022 _9 | Dennis | 2019-06-12 | Service Issue | Spa needs salt and some stabilizer. Pool has about 2 chlorine residual, hallelujah. Salt was good, read about 20-30 stabilizer. Both need vac, Cleaner off till that is done. | Closed | |
| Gonzalez, Fernando _48 | Dennis | 2021-02-28 | Heater | HANDLED IN HELPDESK Evaluate existing heater for what it would take to clean and get it going. I've recommended replacement | Closed | |
| Jacoby, Vail _55 | Dennis | Choose One | 6/11 pics taken to prepare quote for valves and pump. Note: also needs filter | Quote | ||
| Jacoby, Vail _55 | Dennis | 2019-06-12 | Service Issue | heater started up and can be used, blower and air switch functional and can be used, Pics taken to prepare pricing. Needs new pressure gauge | Closed | |
| Cox, Chris _148 | Dennis | Choose One | 6/11 Pics of railing mount taken, quote for new railing.First railing price in findings | Quote | ||
| O'Toole, Pat _177 | Blaize | 2019-06-12 | FilterElement | Screen missing from bleeder, replaced with new. Start up on backwash and then filter, no D.E came back Also cleaned cleaner bag, and added 1lb of shock Pool+cleaner running 24hrs. | Closed | |
| Hoffman, 1022 _9 | Dennis | 2019-06-11 | Installations | Installed GFCI receptacle (needed for vac.) Fed spa heater from spa filter pump so it can’t come on unless spa pump running (and therefore has circulation when satisfied.) | Closed | |
| Rosen, Herb and Gail _89 | Evan | 2019-06-11 | PrepOpen | Pre open | Closed | |
| Piroeff, Homer and Kathy _84 | Dennis | 2019-06-11 | Installations | Kreepy Krauly Install and observe. | Closed | |
| Hoffman, 1022 _9 | Dennis | 2019-06-11 | Installations | Easy touch install part 1: pulled old panel, feed wiring into new and mount. Install wiring for 4 pumps, 2 heaters, 3 salt cells, 4-240GFCI breakers, 1-110GFCI breaker. Note, used a relay to switch spa heat, set temp on heater keypad. Light wiring not done | Closed | |
| Fagan, Scott _42 | Dennis | 2019-06-10 | Cleaner | Got report cleaner twisted up. It was fine when I got there, and was working OK. Note: any cleaner can on an occasional basis have the conditions (backup valve kicks in when near the wall fitting for example) that cause it to get wound up. Event recorded here, we’ll see if it happens again | Closed | |
| Singer, Mel _195 | Dennis | 2019-06-10 | Service Issue | Main drain closed, I opened to improve circulation. Weir door was in backwards, function improved immediately when properly installed. No Stabilizer detected. Looks like an old 36 square foot metal filter (label illegible) and is seriously undersized. Recommend FNSP 48 with 2” 6way. Baker-Hydro skimmer, Wrong skimmer basket. They ran a whole new wire and still left it 110v, ugh. | Closed | |
| Bari, Jon _27 | Jason | 2019-06-10 | PrepOpen | Cover, anchors, carboy | Closed | |
| Ford, Anne and David _125 | Dennis | 2019-06-10 | Heater | Timer clock failed. Heater came on with pump running. Updated him in help desk. Will be fixed by installing auto control | Closed | |
| Hoffman, 1022 _9 | Dennis | 2019-06-10 | FilterElement | Element inspection revealed clogged with mud. Thoroughly cleaned and used opportunity to add stabilizer. Will return to add DE and carboys. Note: pool much clearer | Closed | |
| Lemmon, Jane _120 | Dennis | 2019-06-08 | Service Issue | Had to talk her through status of the system. She didn’t know the old filter had been DE, I showed her on the label. She thought it was worse because it became cloudy. I explained that the DE that had been laying on the floor was now stirred up but that it would make it possible to be filtered out. | Closed | |
| Levy, Rochelle _13 | Dennis | 2019-06-08 | Heater | Replace PC board, display not working, see if it needs anything else. Replaced board and set pool 85, spa 90. Heater working, I showed her how to use the two modes to set temperatures, she wanted 90 so we set it to spa. | Closed | |
| Piroeff, Homer and Kathy _84 | Blaize | 2019-09-26 | Closing | Closed and covered Sold new superior pump Postponed to 9/26 | Closed | |
| McNeil, Jill _68 | Blaize | 2019-06-07 | Follow up | Skins were still plugged from opening do to water level and missing skim baskets | Closed | |
| Goldfarb, Stanley _47 | Dennis | 2019-06-13 | Cleaner | Brought in for repair. 6/11 tail missing end piece, replaced. Breathalyzer test revealed blockage in internal spouts, disassembled and flushed out and reassembled. I returned, working and timer set | Closed | |
| Katz, Sheila _58 | Dennis | 2019-06-07 | Service Issue | Same visit as heater troubleshoot. Salt cell and strip read about 2000. Sean said he has salt to add when he comes. Note: I also did backwash 30/17 psi | Closed | |
| Katz, Sheila _58 | Dennis | 2019-07-16 | Heater | 6/21 replace board, it works but now goes straight to AFS (fan issue) fan turned freely, no damage seen. Possible ignition module.(0.5 DJM) Replaced ignition module, heater worked thereafter NOTE secured light in niche same visit | Closed | |
| Feinzig Schwartz, Emily _230 | Blaize | 2019-06-07 | Opening | NOTE: pool in service mode to filter New O-ring for filter 0-24 Element repaired at shop | Closed | |
| Murphy, Andrew and Shawna (Usher) _19 | Dennis | 2019-06-07 | Installations | Install new VSF, startup, program, DE in. Gave her introduction to the features. Paperwork left above timer box (pointed them out to her) | Closed | |
| Eisner, Evan and Lyn _127 | Dennis | 2019-06-07 | Service Issue | Quick look revealed high water limiting effectiveness of skimmer. Otherwise system seems to be working well | Closed | |
| Deckelbaum, Lois _150 | Dennis | 2019-06-10 | Installations | booster pump blown (lightning strike?) replace pump, Cleaner working. Set to run with filter pump today and tomorrow morning then regular schedule | Closed | |
| Piroeff, Homer and Kathy _84 | Dennis | 2019-06-07 | Cleaner | They decided to replace with a new cleaner instead Cleaner brought in for repair. At least bearings | Closed | |
| Piroeff, Homer and Kathy _84 | Dennis | 2019-06-07 | Leak Detection | Chlorinator lid, replaced gasket | Closed | |
| Ford, Anne and David _125 | Dennis | 2019-06-06 | Installations | Mastertemp 400 install, delivered by others | Closed | |
| Serletti, Bonnie _93 | Dennis | 2019-06-05 | Installations | Duplicate ticket | Closed | |
| Morano, Tim _259 | Dennis | Automation | Chemical feeder connected but no readout on display. Will need troubleshoot. BZ sent pics to helpme | Pending | ||
| McNeil, Jill _68 | Dennis | Dive | House was apparently sold Main drain cover off | Closed | ||
| Bagga, Jesse _25 | Blaize | 2019-06-06 | Heater | Heater power wires chewed up | Closed | |
| Hayne, Erika _51 | Dennis | 2019-06-19 | Heater | Replaced igniter, heater fired | Closed | |
| Myers, Bill _335 | Blaize | 2019-06-05 | Follow up | PUMP OUT, total of 4 visits so far | Closed | |
| Mercante, Charles and Theresa _170 | Blaize | 2019-06-05 | Opening | heater fired | Closed | |
| McNeil, Jill _68 | Blaize | 2019-06-05 | Opening | NOTE: skim left plugged because of low water, running MD timers set Maintenance guy was watching hose | Closed | |
| O'Conner-Eicke, Kathleen _176 | Blaize | 2019-06-04 | Opening | NOTE: element was destroyed last summer needs new NOTE: 1 anchor extraction needed, covered with bucket for now | Closed | |
| Voissard, Lisa _203 | Blaize | 2019-06-04 | Opening | NOTE: element is at shop needs to be examined | Closed | |
| Camp, William and Melanie _31 | Dennis | 2019-06-18 | Leak Detection | Light problem was bad breaker, wired through GFCI. identified leak in spa return, plugged and valve shut to isolate | Closed | |
| O'Connor-Eicke, Kathleen _176 | Dennis | 2020-06-26 | Lights | Troubleshoot all lights | Entered into aACE | |
| Serletti, Bonnie _93 | Dennis | 2019-06-05 | Installations | Begin easy touch install. Swap panel, feed from breaker panel, almost all branch wiring done | Closed | |
| Patterson, Blaine _179 | Dennis | 2019-06-05 | Cleaner | Replace .75”male x 1.5” female wall fitting adapter, also needed wall fitting complete | Closed | |
| Voissard, Lisa _203 | Dennis | 2019-06-05 | Follow up | Secure lid of nature2 chem feeder. Also took equipment pics while there | Closed | |
| Philbin, Colleen _83 | Dennis | 2019-06-05 | Installations | After plaster startup. Service ticket submitted with chems, delivery and added. Screenshot texted with LSI readout. Brushed pool. Some items from plantings left a few little brown spots. Also delivered an orange DE scoop with our sticker on it | Closed | |
| Termini, Vince _98 | Dennis | Tile | Replace tile | Pending | ||
| Margolis, Lisa _65 | Dennis | 2019-08-26 | Heater | replaced control board, ok. she was home, agreed to have us leave it running (party) 7/16 Troubleshoot points to control board | Closed | |
| Brown, Barry _140 | Dennis | 2019-07-18 | Repair | Resecured energy filters stopped leaks (2), replaced bag on cleaner and missing UWF screen 3 vac alerts did not seem to function properly, would kill prime right away. Brought in the whole bin including vac alerts for inspection | Closed | |
| Meth, Don _70 | Dennis | Heater | COVERED IN ANOTHER TICKET heater did not fire, saw pilot flame never heard it attempt to click.. kept trying to spark for 10+ mins | Closed | ||
| Trauffer, Ed _217 | Dennis | 2019-06-13 | Repair | 6way leaking through backwash. I finished removing lid and discovered previous attempt was with silicone, which will never work for this gasket. I had to thoroughly clean, apply adhesive to gasket and seat, carefully touch down and then ensure fully seated. Used lid held off with bolts and covered with trash bag to keep water out. | Closed | |
| Rubens, Alan and Joanne _187 | Select One | Repair | Need to troubleshoot lights, Replace Bulbs? Need new wall fitting for big hose style cleaner (part is in) | Pending | ||
| Rubens, Alan and Joanne _187 | Dennis | Leak Detection | Closed to eliminate recorded elsewhere | Closed | ||
| Pierce, Ray _181 | Dennis | Repair | Needs new booster timer, says he has one (will call us.) Note: timer not fed from filter pump so it can come on without filter running. Also noted cleaner on it’s side and told him about head float. | Pending | ||
| Pierce, Ray _181 | Dennis | 2019-06-04 | Heater | Heater check. Heater working after he blew it out with a blower. I explained that backwash helps because of pressure switch. I backwashed added DE and emptied skim basket. Opened up and inspected inside heater both sides. Looked OK | Closed | |
| Meth, Don _70 | Dennis | 2019-06-04 | Service Issue | Met him to answer questions. Skim was off because pool needed water, he had filled so I opened. Cleaner working ok. He seemed satisfied after we talked. | Closed | |
| Tulin, Stan and Riki _100 | Dennis | 2019-06-04 | Service Issue | Met JP, SW to check system ticket about 6way created. They added 6 lb.s shock. Cya 20, they added a gallon of stabilizer | Closed | |
| O'Toole, Bill _79 | Dennis | 2019-06-04 | Installations | Replace filter pump with new superflo 1 hp | Closed | |
| Polak, Aaron _85 | Blaize | 2019-06-04 | Opening | NOTE: push pull leaks, tried new o-ring NOTE: pool pump was siezed, freed it.. doesn’t sound super healthy but is ok NOTE: needs 1 anchor extraction, pipe wrench broke it and couldn’t get out, covered with bucket | Closed | |
| Edelman, Jon _40 | Dennis | 2019-06-04 | FilterElement | Reinstall element, did see a puff (some) DE come back | Closed | |
| Libros, Ernestine _62 | Dennis | 2019-06-04 | Choose One | Unseized filter pump motor, supplied bolt to secure filter belly band | Closed | |
| Housman, Henry _53 | Dennis | 2019-06-04 | Heater | Heater service revealed mouse nesting. After a thorough cleaning of burners and heat exchange chamber it is working. | Closed | |
| Naik, Archit _76 | Blaize | 2019-06-04 | Opening | NOTE: vac alert still at shop NOTE: pool is mud color, carboys needed | Closed | |
| Tulin, Stan and Riki _100 | Select One | Choose One | 6way noisy and very hard to turn, also leaking. Small filter and 6way. Recommend replacing with FNSP 48 with 2” 6way. Note: this is a pool that needs Anthony skimmer fitting. I gave mine to JP. | Quote | ||
| Rawls, Barbara _86 | Blaize | 2019-06-04 | Opening | NOTE: power off at pool timer, tried breakers at pool room didn’t work | Closed | |
| Tannenbaum, Maurice _97 | Bryan | 2019-06-04 | Heater | Potential heater (propane) current heater is collapsing on burners, UNSAFE | Quote | |
| Lemmon, Jane _120 | Dennis | 2019-06-03 | Installations | Install new FNSP 48 with 2” 6way | Closed | |
| Libros, Ernestine _62 | Blaize | 2019-06-03 | Opening | NOTE: motor was seized, and missing bolt for belly band(old metal tin can) NOTE: water is off, pool 4 inches to low me libros said he will fill and let us know. NOTE: cover was dirty, could not clean with no water. Made a recommendation to him to bring to shop for cleaning | Closed | |
| Libros, Ernestine _62 | Blaize | 2019-06-03 | Opening | NOTE: motor was seized, and missing bolt for belly band(old metal tin can) NOTE: water is off, pool 4 inches to low me libros said he will fill and let us know. NOTE: cover was dirty, could not clean with no water. Made a recommendation to him to bring to shop for cleaning | Closed | |
| Nussbaum, Steven and Barbara _135 | Bryan | 2019-06-03 | Choose One | While discussing heater he expressed interest in new sanitation. I described the advantages of salt/UV combination. He’s interested in this as well | Quote | |
| Nussbaum, Steven and Barbara _135 | Dennis | 2019-09-09 | Closing | Closed and covered, down to last metal skimmer. We are to see about new one(s) | Closed | |
| Nussbaum, Steven and Barbara _135 | Dennis | 2019-06-03 | Repair | Replace broken hose fitting on booster pump. Cleaner in and checked. Timer set | Closed | |
| Kozmina, Natalia _223 | Blaize | 2019-06-03 | Opening | New 36” element installed Water to low for startup and starting a V2W | Closed | |
| Termini, Vince _98 | Blaize | 2019-06-03 | Opening | NOTE: pump on step so water was low they are filling. Running MD only, timer set NOTE: blower did not sound healthy but ran Added carboy | Closed | |
| Sumey, _249 | Dennis | 2019-06-03 | Installations | Install check valve, install water temp sensor, install UV insert and bulb, install UV ballast, install bonding to heater and pumps. Tried to connect gas line and discover hole in pipe. Connect com cable put in auto mode and everything working. More in findings | Closed | |
| Gonzales, Fernando _48 | Blaize | 2019-06-03 | Opening | NOTE: push pull has gone bad. Installed for now but water is getting by backwash and it can’t be locked, pin is bad NOTE: water is low, 4inches.. pool is running MD only, hose is on NOTE: did not try heater Will need V2W | Closed | |
| Scott, Tracy _18 | Blaize | 2019-06-03 | Opening | NOTE: pool in service mode; will need V2W when clear Note: Spa jet eyes installed/ Half broken | Closed | |
| Mayer, Ken _250 | Select One | Dive | Main drain cover missing | Pending | ||
| Gregorchuk, Scott _3 | Dennis | 2019-06-03 | Cleaner | Deliver loaner, turn on in app and see it go | Entered into aACE | |
| Fagan, Scott _42 | Dennis | 2019-06-03 | Installations | Install new Kreepy Krauly cleaner | Closed | |
| Milestone, Rosaline _71 | Dennis | 2019-09-04 | Closing | patched tarp cover single rip in center using gorilla tape. Fan fold and placed at end of pool, distributed coping (weights) around perimeter. Blow lines, clean filter and turn off heater (incl. gas) Left cleaning and cover for BG and SB | Closed | |
| Kiniry, Nancy and William _59 | Dennis | 2019-05-25 | Repair | warranted repair? had to repair/replace broken jandy valve in blower lines, odd situation where it caught water somehow | Closed | |
| Vanhouten, David _124 | Dennis | 2019-05-14 | Installations | wiring etc. | Closed | |
| Werner, Nicole _219 | Dennis | 2019-05-11 | Installations | from my time log, no other info | Closed | |
| Goodman, Maryclaire _49 | Dennis | 2019-05-10 | Repair | some service on pool while I replaced nonfunctional actuator | Closed | |
| Mehta, Bimal _169 | Dennis | 2019-05-10 | Installations | install VSF and move existing filter pump to replace other pump (note, it wasn't working in new spot) | Closed | |
| Mehta, Bimal _169 | Dennis | 2019-05-10 | Opening | opening, large heavy cover, reinstall repaired element, many issues, also did VSF install (separate ticket) | Closed | |
| Mehta, Bimal _169 | Dennis | 2019-05-10 | FilterElement | rebuild filter element | Closed | |
| Good, Colin _145 | Dennis | 2019-05-08 | PrepOpen | prep, assembly | Closed | |
| Gregorchuk, Scott _3 | Dennis | 2019-05-07 | Follow up | System check: heater, auto, wifi all check OK | Closed | |
| Caparo, Tina and Dan _142 | Dennis | 2019-05-06 | Opening | first record of opening found in my time log | Closed | |
| Sumey, _249 | Dennis | 2019-05-03 | Installations | start up, fixed a couple issues | Closed | |
| Notebaert, _77 | Dennis | 2019-05-03 | Installations | replace burned out booster | Closed | |
| Sumey, _249 | Dennis | 2019-05-02 | Installations | wiring of light, branch wiring etc., present during plastering | Closed | |
| Ford, Anne and David _125 | Dennis | 2019-05-02 | Heater | heater service including clearing: skim baskets, pot strainer, impeller. All jam packed with debris (baskets and strainer broken) also had to replace pressure switch | Closed | |
| Baldino, Sandra _26 | Dennis | 2019-05-01 | Opening | met JP,SB to do full open. water very low, had priming issues, we did what we could | Closed | |
| Hogan, Timothy _343 | Dennis | 2019-05-01 | Opening | met JP,SB to do full open. water was very low, had priming issues. We did what we could | Closed | |
| Davis, Ray _37 | Dennis | 2019-05-01 | Opening | met JP,SB to do full opening. Heater issues, I have notes in metal notebook | Closed | |
| Hudson, Sandra _161 | Dennis | 2019-05-01 | Follow up | turned on fresh water, electric. I showed BZ how to do these | Closed | |
| Kelly, Courtney _260 | Dennis | 2019-04-30 | Opening | follow JP, MM for full opening, Pool had many issues including broken spa returns (they knew from before) and cracked suction valve due to improper closing. We did what we could | Closed | |
| Morano, Tim _259 | Dennis | 2019-04-30 | Opening | follow JP, MM for full opening | Closed | |
| Crowl, Rachel _36 | Dennis | 2019-04-30 | Opening | follow JP, MM for full opening | Closed | |
| Gregorchuk, Scott _3 | Dennis | 2019-04-30 | Installations | met Juan, cut back return line that was blocking wall build | Closed | |
| Ford, Anne and David _125 | Dennis | 2019-04-30 | Installations | plumbing install filter | Closed | |
| Vanhouten, David _124 | Dennis | 2019-04-26 | Installations | connect backwash line and backwash | Closed | |
| Vanhouten, David _124 | Dennis | 2019-04-24 | Installations | install panel, finish plumbing, startup | Closed | |
| Doghramji, Rose Marie _4 | Dennis | 2019-06-01 | Installations | replace broken cartridge filter with new FNSP48 DE filter with 2" 6way | Closed | |
| A, Not Listed _117 | Dennis | 2019-06-01 | Choose One | Reggie (Angela) First look with BWA, "Kenny" was there replacing 6way. We discussed issues and current condition of pool. Pics taken, sent to Helpme (two sets: equipment, pool) | Closed | |
| Gregorchuck, Carrie and Scott _3 | Bryan | 2019-06-02 | Choose One | offer to replace cleaner with new legend and give credit for new hose that we can return to our stock | Quote | |
| Gregorchuk, Scott _3 | Dennis | 2019-06-01 | Cleaner | investigate cleaner. older Polaris cleaner wheels not turning, brought to shop | Entered into aACE | |
| Werner, Nicole _219 | Dennis | 2019-05-31 | Repair | repair conduit torn up by gas company digging trench. Pull wires for light and outlet at j-box. Also deliver and install prowler drop in cleaner | Closed | |
| Naldzin, Lauren and Matt _175 | Dennis | 2019-05-31 | Installations | replace nonfunctional filter pump with VSF | Closed | |
| Notebaert, _77 | Dennis | 2019-05-31 | Follow up | refitted filter pump that was leaking using union fitting to tighten threaded nipple in outlet | Closed | |
| Ridder, Kim _87 | Dennis | 2019-05-31 | Cleaner | cleaner check turned into a booster installation | Closed | |
| Baldino, Sandra _26 | Dennis | 2019-05-30 | Leak Detection | Pool level good, pump primed right up in pool only, returned 5/31 set bucket, more info in findings | Closed | |
| Coen, Randi _119 | Blaize | 2019-06-01 | Opening | NOTE: cover was off but had to fold up Added carboy | Closed | |
| Lofgren, Todd _165 | Blaize | 2019-06-01 | Opening | NOTE: water 6in to low, running MD only with skim plug NOTE: did not try heater Leak at booster pump outlet(white style fitting with red clip) Small drip at union-ok NOTE: will need vac | Closed | |
| Ney, Andrew _75 | Blaize | 2019-06-01 | Opening | NOTE: pool will need V2W, running 24hrs Did not try heater | Closed | |
| Kosseim and Lynch, Laura and John _60 | Blaize | 2019-05-31 | TechOpen | NOTE: pool is green, most of bottom is not visible, running 24hrs | Closed | |
| Anderson, Jennifer _11 | Dennis | 2019-05-31 | Filter Pump | Priming issues: see findings, want to try service pump back end to determine if it’s a pump issue | Closed | |
| Kozmina, Natalia _223 | Blaize | 2019-05-31 | Opening | NOTE: hose on, to low to start Cover should be laid at deep end and rolled out to equipment | Closed | |
| Borguet, Eric and Malita _139 | Blaize | 2019-05-30 | TechOpen | NOTE: will need V2W | Closed | |
| Patterson, Blaine _179 | Blaize | 2019-05-30 | Follow up | NOTE: heater fired, had to clean some | Closed | |
| Murphy, Andrew and Shawna (Usher) _19 | Blaize | 2019-05-30 | Opening | NOTE: see photo of cover, lots of leaves + good amount of water NOTE: tarp cover is leaning by driveway, didn't see any holes NOTE: Motor was seized, able to free it however tons of smoke started pouring out will need V2W | Closed | |
| Meth, Don _70 | Blaize | 2019-05-30 | Opening | NOTE: cover leaning against fence by door, we usually store NOTE: will need a V2W | Closed | |
| Sumey, _249 | Dennis | 2019-05-30 | Installations | Repair (by recipient) leak at spa return. Inspect,clean and reassembled 6way (grit inside, barely a drip now), Install actuator on return, connect com cable in panel (ready by pump), run branch wiring and bonding to j-box, [light is tripping GFI] | Closed | |
| Wuollet, Cassie & Guy _216 | Dennis | 2019-05-30 | Installations | Replace nonfunctional booster pump | Closed | |
| Wuollet, Cassie & Guy _216 | Dennis | 2019-05-30 | Cleaner | Replaced bearings, tail, rotated tires. Includes testing on site, required new wall fitting (1/2 hour shop, 1/2 hour pool) have video | Closed | |
| Hoffman, 1022 _9 | Dennis | 2019-05-28 | Service Issue | Spa heater was a minor power issue, got it working. Backwashed pool while I was there | Closed | |
| Serletti, Bonnie _93 | Dennis | 2019-05-25 | Service Issue | EZ called about flow issue, turned out to be backwash | Closed | |
| Katz, Sheila _58 | Dennis | 2019-05-25 | Service Issue | JP called about priming issues. I got it going, discover far skims not open, need baskets. Tried heater, nothing on display, power issue? | Closed | |
| Mays, Steve _130 | Blaize | 2019-05-29 | TechOpen | NOTE: heater did not fire, have photo of error code NOTE: drip leak at belly band, bolt is stripped and bent | Closed | |
| Nagel, Jen _246 | Blaize | 2019-05-29 | TechOpen | NOTE: he would like us to trouble shoot his light, he says there's a problem with GFI tripping NOTE: booster pump hums(very old) he is aware it did not work last season NOTE: running 24hrs pool is very green missing ladder bolt, but condition of aaa is very poor I'm not sure it will be stable, confirmed it was not in last year | Closed | |
| Brown, Barry _140 | Blaize | 2019-05-29 | TechOpen | Assembly and startup- OK D.E in tested sheer descent and deck jets-OK | Closed | |
| Kosseim and Lynch, Laura and John _60 | Evan | 2019-05-29 | PrepOpen | Pre open | Closed | |
| Mays, Steve _130 | Jason | 2019-05-29 | PrepOpen | Prep open, S&B, removed one anchor | Closed | |
| Kelly, Courtney _260 | Dennis | 2019-05-29 | Installations | Replace nonfunctional filter pump with 1hp Superflo. Running 24hrs. | Closed | |
| Nagel, Jen _246 | Jason | 2019-05-29 | PrepOpen | Prep open, added carboy, removed one anchor, railing missing bolt | Closed | |
| Brown, Barry _140 | Jason | 2019-05-29 | PrepOpen | Prep open S&B | Closed | |
| Palmer, Tonya _80 | Blaize | 2019-05-29 | Opening | Pool will need V2W | Closed | |
| Rauch, Richard _232 | Dennis | 2019-05-29 | Heater | Heater had bad rollout. Thorough burner cleaning (lots of spider webs) replaced rollout switch including cut back and replace terminals | Closed | |
| Weinstein, Ken _12 | Dennis | 2019-05-29 | Installations | Replace booster pump and test cleaner. Pump in and working, Cleaner working also | Closed | |
| Trauffer, Ed _217 | Blaize | 2019-05-29 | TechOpen | NOTE: did not try heater, pool is green | Closed | |
| O'Toole, Bill _79 | Blaize | 2019-05-29 | TechOpen | NOTE: motor is seized.. Back screw were corroded only could get 1/4 off | Closed | |
| Housman, Henry _53 | Dennis | 2019-05-29 | Installations | Replace filter pump with VSF | Closed | |
| Kelly, Courtney _260 | Dennis | 2019-05-29 | Repair | Replace broken diverter valve by using expanding plug to block drain without diving | Closed | |
| Trauffer, Ed _217 | Jason | 2019-05-29 | PrepOpen | Prep open S&B | Closed | |
| Copeland, Mary _35 | Blaize | 2019-05-29 | Follow up | Secure spa jets in spa returns | Closed | |
| Bradbeer, Carol _29 | Blaize | 2019-05-29 | Follow up | Get spa plugs out and covers on | Closed | |
| Schmerling, Ariel _242 | Dennis | 2019-05-25 | Heater | Replace nonfunctional transformer. It was producing voltage in 20’s but nothing else seemed to work. I reiterated that we could put a lot of parts in and still have it not work but they seem to want to continue that process | Closed | |
| Davis, Peter _340 | Dennis | 2019-05-28 | Automation | Peter Davis 165 Miller Rd. Phoenixville 19460, Install new easy touch with salt system | Closed | |
| Trager, Stuart _111 | Blaize | 2019-05-28 | Opening | NOTE: water about 12in low Pool running MD only with timer set | Closed | |
| Todd, Jacky _202 | Blaize | 2019-05-28 | Opening | NOTE: cover off already Timer boxes are in basement next to panel | Closed | |
| Zimmerman, Bonnie _209 | Blaize | 2019-05-28 | TechOpen | NOTE: pool was vacuumed Ask Evan if he put dolphin in | Closed | |
| Davis, Peter _340 | Dennis | 2019-05-28 | Repair | Peter Davis 165 Miller Rd. Phoenixville 19460, Repipe pump outlet | Closed | |
| Hameed, Burhan _50 | Blaize | 2019-05-28 | Opening | NOTE: water right at til, hose on Running MD only | Closed | |
| Mayson, Dane and Michelle _167 | Dennis | 2019-05-25 | Repair | Replace actuators. Need to research options for “spillway.” Pics of indoor control panel | Closed | |
| Burton, Mike _141 | Dennis | 2019-05-25 | Installations | Repipe filter and pump where lines were backward, startup | Closed | |
| Pierce, Ray _181 | Dennis | 2019-05-24 | Leak Detection | Pressure test spa drain, replace suction valve inserts | Closed | |
| Otero, Leigh Anne and Al _106 | Blaize | 2019-05-25 | TechOpen | NOTE: needs 8 short screws for valves Actuators off Wants bi weekly service | Closed | |
| Bradbeer, Carol _29 | Blaize | 2019-05-25 | Opening | Closed | ||
| Jacoby, Vail _55 | Dennis | 2019-05-24 | Service Issue | Replaced broken pump lid gasket, also reconnected tubing for air switch | Closed | |
| Edelman, Jon _40 | Blaize | 2019-05-24 | Opening | NOTE: grids at shop, could be a 6way issue but D.E came back all last season Pool is off in service mode | Closed | |
| Levy, Rochelle _13 | Dennis | 2019-05-24 | FilterElement | Replace entire element with new one | Closed | |
| Burton, Mike _141 | Dennis | 2019-05-24 | Installations | Install VSF and FNSP filter with 2” 6way | Closed | |
| Patterson, Blaine _179 | Blaize | 2019-05-24 | Opening | NOTE: water low, 3 inches Pool running MD only, pump sucking decent amount of air NOTE: booster pump was squirting out around front housing.. was able to tighten bolts to get it a small drip. It is old | Closed | |
| Kiniry, Nancy and William _59 | Blaize | 2019-05-24 | Opening | Pool opening NOTE: cracked 2 valve and PVC at blower line Return actuator taken off to shut spa returns, drained spa past returns to stop leak Pool is in service mode And will need V2W | Closed | |
| Abruzzese, Frank and Angela _21 | Dennis | 2019-05-24 | Installations | Follow up to VSF Install. Outlet fitting cracked (unusual) I replaced with 2” male adapter and 90. Saw Mr. he saw what I did. He’s happy with condition of pool | Closed | |
| Sumey, _249 | Dennis | 2019-05-23 | Installations | Light Conduit NOTE: this is part of extra (as well as excavation and original light wire pull) I had to finish digging around old conduit near pool. I was able to cut off, debur inside and tie into it with 1” pvc conduit. Used epoxy to secure and ran bond from niche into j-box now located by fence post in front of equipment. Ready for branch wire and tie into automation. | Closed | |
| Sydney, Audrey _115 | Blaize | 2019-05-22 | TechOpen | NOTE: water level was low they are filling. Pool is running MD only | Closed | |
| Nussbaum, Steven and Barbara _135 | Blaize | 2019-05-23 | TechOpen | NOTE: PP missing one screw, ok, however PP is tough to move and turn NOTE small drip coming from heater unions | Closed | |
| Myers, Bill _335 | Dennis | 2019-05-23 | Installations | Install new filter and 6way, running and DE in, includes first look and Bryan deliver equipment | Closed | |
| Shaw, Anita _193 | Blaize | 2019-05-23 | Repair | Repair chlorinator fittings | Closed | |
| Otero, Leigh Anne and Al _106 | Blaize | 2019-05-23 | TechOpen | NOTE: water is low(3in below tile) called al and left hose on, he will fill NOTE: pool off because could not prime through spa or MD only NOTE:JVA actuators do not move | Closed | |
| Scholl, Richard _218 | Jason | 2019-05-14 | PrepOpen | Prep open, Ladder missing bolt & brass fittings, no cover bag found | Closed | |
| Goyne, Emily _158 | Jason | 2019-05-14 | PrepOpen | Prep open | Closed | |
| Garcia, Greta _338 | Jason | 2019-05-14 | PrepOpen | Prep open Added carboy | Closed | |
| Hollander, Dave and Alexis _52 | Jason | 2019-05-14 | PrepOpen | Prep open, brought cover back to shop for storage | Closed | |
| Nally, Allison _74 | Jason | 2019-05-14 | PrepOpen | Prep open Railing end in pool not tightened, added carboy | Closed | |
| Abrams, Maureen _20 | Jason | 2019-05-14 | PrepOpen | Prep open Removed 2 anchors | Closed | |
| Hollander, Dave and Alexis _52 | Dennis | 2019-05-22 | Installations | Install new FNSP 60 with 2” 6way includes Bryan helping with delivery and haul away | Closed | |
| Thornberg, Bobbie _201 | Blaize | 2019-05-22 | TechOpen | Assembly and startup, D.E in Did not try heater Salt was 2000 according to panel | Closed | |
| Nussbaum, Steven and Barbara _135 | Jason | 2019-05-22 | PrepOpen | Prep open Remove diving board Remove one anchor Cover by shed, no bag, Mr. Nussbaum to move patio furniture. | Closed | |
| Milestone, Rosaline _71 | Blaize | 2019-05-22 | TechOpen | NOTE: heater fired but there was no readout and keypad did not work at all. To shut of all press the switch on side of unit.. she mentioned she wanted it running and set to 78.. biweekly service | Closed | |
| Wuollet, Cassie & Guy _216 | Dennis | 2019-05-22 | Follow up | Troubleshoot booster and fountain pumps. I was able to get fountain pump going and I adjusted spouts. Booster pump needs to be replaced. | Closed | |
| Conway, Ottilie _121 | Jason | 2019-05-22 | PrepOpen | Prep open | Closed | |
| Ryan, Kelly _15 | Dennis | 2019-05-22 | Automation | Engage actuator, investigate WiFi | Closed | |
| Anapolsky, Julian and Christina _155 | Blaize | 2019-05-22 | Opening | Open pool NOTE: could use a vac before putting cleaner in | Closed | |
| Jenkins, Steven _56 | Dennis | 2019-05-22 | Opening | Assembly and Startup, ladder and railing in. Program Variable speed pump: time of day, speed/schedule settings. | Closed | |
| Costa, Kathy _147 | Jason | 2019-05-22 | PrepOpen | Prep open Need socket wrench for ladder | Closed | |
| Shaw, Anita _193 | Jason | 2019-05-22 | PrepOpen | Prep open Cover left by garage | Closed | |
| Myers, Bill _335 | Dennis | 2019-05-22 | Opening | 100 Tunbridge Rd. Haverford. Startup. Needs filter and 6way | Closed | |
| Piroeff, Homer and Kathy _84 | Dennis | 2019-05-22 | Installations | Replace booster pump | Closed | |
| Doghramji, Rose Marie _4 | Blaize | 2019-05-22 | TechOpen | NOTE: pump lid is leaky, do not believe it can be fixed. Pool left off because of leak | Closed | |
| Lemmon, Jane _120 | Dennis | 2019-05-22 | Follow up | Troubleshoot electric issue. Bad voltage at fuse box (27ish), Jane messed with switches and it came on ok. NOTE; could still be an issue. Wants light troubleshoot. Doing biweekly Service | Closed | |
| Shaw, Anita _193 | Blaize | 2019-05-22 | TechOpen | NOTE: butterfly fitting for return side Chlor is broken.. plugged but still a slight drip NOTE: missing spa and 1 pool skim basket, gave a loaner for spa but only one skim is open | Closed | |
| Seiler, Ronald _192 | Blaize | 2019-05-22 | TechOpen | Will need V2W And salt 5/6 bags | Closed | |
| Naldzin, Lauren and Matt _175 | Jason | 2019-05-22 | PrepOpen | Prep open Removed one anchor | Closed | |
| Werner, Nicole _219 | Dennis | 2019-05-22 | Installations | Hook up com cable and address pump, left in auto | Closed | |
| Schmerling, Ariel _242 | Dennis | 2019-05-21 | Heater | Heater troubleshoot; points to transformer | Closed | |
| Ruslander, Katie and Andrew _188 | Blaize | 2019-05-22 | TechOpen | Will need V2W not bad overall though Cleaner IN after vac | Closed | |
| Stanton, Linda and Dave _95 | Dennis | 2019-05-21 | Automation | Label remote, follow up to Bob Kl | Closed | |
| Vanhouten, David _124 | Dennis | 2019-05-21 | Installations | UV final, support filter, tested: heater, pool light and spa light. | Closed | |
| Otero, Leigh Anne and Al _106 | Jason | 2019-05-22 | PrepOpen | Prep open Backwash hose not found | Closed | |
| Vanhouten, David _124 | Dennis | 2019-05-21 | Installations | Attempted to set up WiFi | Closed | |
| Abruzzese, Frank and Angela _21 | Dennis | 2019-05-21 | Service Issue | Set schedule for 70gpm 24hrs, also pics:pool surface mostly clear and video of skimmer working well | Closed | |
| Housman, Henry _53 | Evan | 2019-05-21 | PrepOpen | Pre open | Closed | |
| Sydney, Audrey _115 | Jason | 2019-05-21 | PrepOpen | Prep open | Closed | |
| Silvestri, Dan _94 | Evan | 2019-05-21 | PrepOpen | Pre open | Closed | |
| Farragut, Dan _43 | Blaize | 2019-05-21 | Opening | NOTE: Dan wanted to vac himself so I set him up with his vac and turned valves accordingly.. pool left in service mode, Cleaner needs to get put in | Closed | |
| Rauch, Richard _232 | Blaize | 2019-05-21 | TechOpen | NOTE: heater fired but flame out of control, reached outside the burners and began to touch wires. NOTE: belly band has small leak, possibly needs reassemble, tightening did not stop it NOTE: needs 1 not threaded style return eye Would like a vac this week and salt added. | Closed | |
| Farragut, Dan _43 | Jason | 2019-05-21 | PrepOpen | Prep open | Closed | |
| Ruslander, Katie and Andrew _188 | Jason | 2019-05-21 | PrepOpen | Prep open Railing missing brass fitting Cover bag not found. | Closed | |
| Zollers, Suzanna _339 | Blaize | 2019-05-21 | TechOpen | NOTE flex line at returns is weak, there was a bad leak at coupling, tried to repair but could not successfully because flex no longer fits snug against PVC. I let Jeff no | Closed | |
| Lemmon, Jane _120 | Blaize | 2019-05-21 | TechOpen | NOTE: although presence detected power at breaker box, time clock and pump, pump impeller was free spinning However pump did not turn over and neither time clock wheel spinning. | Closed | |
| Seiler, Ronald _192 | Jason | 2019-05-21 | PrepOpen | Prep open | Closed | |
| Thornberg, Bobbie _201 | Evan | 2019-05-21 | PrepOpen | Pre open | Closed | |
| Doghramji, Rose Marie _4 | Jason | 2019-05-21 | PrepOpen | Prep open Ladder, railing | Closed | |
| Milestone, Rosaline _71 | Evan | 2019-05-21 | PrepOpen | Pre open | Closed | |
| Lemmon, Jane _120 | Blaize | 2019-05-21 | TechOpen | NOTE: although presence detected power at breaker box, time clock and pump, pump impeller was free spinning However pump did not turn over and neither time clock wheel spinning. | Closed | |
| Fell, Matt _226 | Blaize | 2019-05-21 | TechOpen | Startup with new set of grids NOTE: booster pump did it turn over, hums | Closed | |
| Pierce, Ray _181 | Jason | 2019-05-21 | PrepOpen | Prep open | Closed | |
| Stanton, Linda and Dave _95 | Dennis | 2019-05-20 | Installations | Replace ruined easy touch remote including antenna from new kit. Wouldn’t sync. Bob KL to investigate 5/21 | Closed | |
| Stanton, Linda and Dave _95 | Dennis | 2019-05-20 | Installations | New VSF pump | Closed | |
| Fell, Matt _226 | Jason | 2019-05-14 | PrepOpen | Prep open Water very low Broken cleaner | Closed | |
| Starke, Nikki _132 | Blaize | 2019-05-20 | Opening | Tech Open, tarp cover was off | Closed | |
| Spector, Alex _196 | Jason | 2019-05-20 | PrepOpen | Cover, anchors, ladder, S&B | Closed | |
| Rubens, Alan and Joanne _187 | Blaize | 2019-05-20 | Opening | Pool opening, water was 3 in below tile, Alan will monitor it He would like us to take old tarp at our convince, and would like a vac | Closed | |
| Lemmon, Jane _120 | Jason | 2019-05-20 | PrepOpen | Cover, anchors, ladder, S&B | Closed | |
| A, Not Listed _117 | Dennis | 2019-05-20 | Filter Pump | Tony Page Terrace: Swapped motor we had just installed with one that draws less amps to overcome voltage and line resistance issues | Closed | |
| Hoffman, 1022 _9 | Dennis | 2019-05-20 | TechOpen | Assembly pool, startup in service mode. Spa assembly, install drain covers and wall fittings. | Closed | |
| Wuollet, Cassie & Guy _216 | Blaize | 2019-05-20 | Opening | Cover off and chems already in, but everything else needed doing | Closed | |
| Schmerling, Ariel _242 | Dennis | 2019-05-18 | Installations | Finish install, branch wiring, install water temp sensor, tie in remaining feeds and relays to be wired. Also mount and wire ballast for UV, Install quartz tube, dryness test, install UV tube. | Closed | |
| Katz, Sheila _58 | Blaize | 2019-05-18 | PrepOpen | Pre open | Closed | |
| Abruzzese, Frank and Angela _21 | Dennis | 2019-05-18 | Installations | Install VSF, FNSP 48 with 2” 6way valve, booster pump | Closed | |
| Hogan, Timothy _343 | Jason | 2019-05-01 | PrepOpen | Tim Hogan. 906 Fairway Dr. Malvern Prep open, V2W | Closed | |
| Marx, Bill _336 | Jason | 2019-04-30 | PrepOpen | Prep open | Closed | |
| Baldino, Sandra _26 | Jason | 2019-05-01 | PrepOpen | Prep open S&B | Closed | |
| Davis, Ray _37 | Jason | 2019-05-01 | PrepOpen | Prep open S&B | Closed | |
| Kelly, Courtney _260 | Jason | 2019-04-30 | PrepOpen | Prep open | Closed | |
| Morano, Tim _259 | Jason | 2019-04-30 | PrepOpen | Prep open | Closed | |
| Kuhn, Nancy and Gordan _61 | Jason | 2019-04-29 | PrepOpen | Prep open, S&B | Closed | |
| Crowl, Rachel _36 | Jason | 2019-04-30 | Opening | Prep open, V2W, Cleaner in, replace skim basket | Closed | |
| Strode, Matt _126 | Jason | 2019-04-29 | PrepOpen | Prep open Ladder, V2W, S&B | Closed | |
| Milestone, Rosaline _71 | Jason | 2019-04-29 | Choose One | Delivered new cover pump | Closed | |
| Gregorchuck, S _17 | Jason | 2019-04-30 | PrepOpen | Add 6 salt, (service) | Closed | |
| Cahn, Lu Ann _30 | Jason | 2019-04-29 | Opening | Prep open, S&B Cover stored at shop | Closed | |
| D'Orazio, Anthony and Amy _39 | Jason | 2019-04-22 | Opening | System vac, cleaner in, timer set | Closed | |
| Ford, Anne and David _125 | Jason | 2019-04-22 | Opening | System vac | Closed | |
| Figures, Bill and Julie _44 | Jason | 2019-04-22 | Opening | System vac, cleaner in and timer set | Closed | |
| Vanhouten, David _124 | Jason | 2019-04-22 | Opening | S&B | Closed | |
| Eisner, Evan and Lyn _127 | Jason | 2019-04-22 | Opening | V2W, Cleaner in set timer | Closed | |
| Schmerling, Ariel _242 | Dennis | 2019-05-16 | Installations | Continue install; plumbing, wiring including wifi also heater check (didn’t work, troubleshoot?) | Closed | |
| Werner, Nicole _219 | Dennis | 2019-05-17 | Installations | Install wifi and instructions for heater use | Closed | |
| Hudson, Sandra _161 | Dennis | 2019-05-17 | Installations | Install new cleaner | Closed | |
| Vetkina, _103 | Dennis | 2019-05-17 | Service Issue | Cleaner issues | Closed | |
| Bucklee, Karen _114 | Dennis | 2019-05-17 | Service Issue | Cleaner and weir issues | Closed | |
| Hudson, Sandra _161 | Dennis | 2019-05-17 | Installations | Cut out old, deliver and install new VSF, FNSP 48 with 2” 6way valve. | Closed | |
| Morrison, Andrew _73 | Blaize | 2019-05-16 | Opening | Open Pool NOTE:cover leaning next to garage at end of driveway | Closed | |
| Bobroff, Steve _138 | Blaize | 2019-05-16 | Opening | Pool Opening NOTE: missing one spa return fitting, grey not threaded NOTE: cover is in poor condition, Steve agreed to let us measure and give him a quote at her convenience | Closed | |
| Zollers, Suzanna _339 | Blaize | 2019-05-16 | Opening | Open Pool NOTE: delivered carboy added half Motor is dead, ran for about 45 seconds at slow pace before smoking and cutting out Filter apart to check upon request, old but no holes, breaks, reassembled. | Closed | |
| Janas, Kathy _254 | Blaize | 2019-05-16 | Opening | NOTE: skims are still plugged, pool is running MD only with filter timer set Assembly and startup, D.E in through hose trick | Closed | |
| Moyer, Teresa _234 | Blaize | 2019-05-16 | Opening | open pool low water(2in below tile) I saw Theresa and told her it needs to be raised) | Closed | |
| Copeland, Mary _35 | Blaize | 2019-05-15 | Opening | Open Pool | Closed | |
| Garcia, Greta _338 | Blaize | 2019-05-15 | TechOpen | start up | Closed | |
| Jenkins, Steven _56 | Blaize | 2019-05-15 | Repair | secure main drain cover to main drain sleeve | Closed | |
| Ryan, Deb and Bill _2 | Dennis | 2019-05-16 | Installations | Heater is old ray pak might want to recommend similar unit for swap out, Or Mastertemp. | Quote | |
| Ryan, Deb and Bill _2 | Dennis | 2019-05-16 | Heater | Repair mouse damage, still needs repairs | Closed | |
| Ryan, Deb and Bill _2 | Dennis | 2019-05-16 | Service Issue | Replace energy filter insert, also others worked on unit itself | Closed | |
| Hollander, Dave and Alexis _52 | Bryan | 2019-05-16 | Choose One | Quotes for filter: recommend FNSP 60 with 2” 6way. Could replace 6way on current filter or try a replacement spider gasket. Also there are tiles off near shallow skimmer to reset | Quote | |
| Jacoby, Vail _55 | Bryan | 2019-05-16 | Choose One | Quotes for filter pump, valves and filter. Dennis met her and reviewed equipment issues stating that I want to give her the best recommendation I can and then it’s up to her. Pictures sent to helpme. Also stated her desire to have us do “whatever it takes” to get pool ready | Quote | |
| Schmerling, Ariel _242 | Dennis | 2019-05-15 | Installations | Continue equipment install | Closed | |
| Schwarz, Diane and Rick _190 | Bryan | 2019-05-15 | Choose One | Wants price for caulk (again) | Quote | |
| Schwarz, Diane and Rick _190 | Dennis | 2019-05-15 | TechOpen | Follow up to PrepOpen , they do service, she asked about caulk (again) | Closed | |
| Weinstein, Ken _12 | Dennis | 2019-05-15 | TechOpen | Follow up to prep, needs vac, cleaner in and checked (breaker currently off) more info in findings | Closed | |
| Piroeff, Homer and Kathy _84 | Blaize | 2019-05-15 | Opening | Opening | Closed | |
| Werner, Nicole _219 | Dennis | 2019-05-15 | Installations | Wiring including heater start up | Closed | |
| Hollander, Dave and Alexis _52 | Blaize | 2019-05-15 | TechOpen | Tech open | Closed | |
| Goyne, Emily _158 | Blaize | 2019-05-15 | TechOpen | Assembly and startup | Closed | |
| Scholl, Richard _218 | Blaize | 2019-05-15 | TechOpen | Tech open | Closed | |
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| Hoffman, 1125 _10 | Blaize | 2019-05-11 | Repair | Upon restart up after fill, there was a leak at the pump outlet(make adapter) | Closed | |
| Binnion, Katie _28 | Blaize | 2019-05-11 | TechOpen | Startup now that power is restored | Closed | |
| Simpson, Mark _131 | Blaize | 2019-05-10 | Opening | Open pool | Closed | |
| O'Toole, Pat _177 | Blaize | 2019-05-14 | TechOpen | Assembly and startup | Closed | |
| Simpson, Mark _131 | Blaize | 2019-05-14 | TechOpen | Startup | Closed | |
| Nally, Allison _74 | Blaize | 2019-05-14 | TechOpen | Assembly and startup | Closed | |
| Abrams, Maureen _20 | Blaize | 2019-05-14 | TechOpen | Assembly and startup | Closed | |
| Keenan, Nancy and Bill _164 | Blaize | 2019-05-14 | Opening | Pool opening | Closed | |
| Ryan, David and Kelly _189 | Blaize | 2019-05-14 | TechOpen | Assembly and start-up | Closed | |
| Rossello, Richard and Bonnie _90 | Blaize | 2019-05-14 | TechOpen | Assembly and startup | Closed | |
| Levy, Rochelle _13 | Blaize | 2019-05-14 | TechOpen | Startup | Closed | |
| Goldfarb, Stanley _47 | Blaize | 2019-05-14 | TechOpen | Assembly and start-up | Closed | |
| Aichenbaum, Ruth _22 | Blaize | 2019-05-14 | TechOpen | Assembly and start-up | Closed | |
| Tulin, Stan and Riki _100 | Blaize | 2019-05-14 | TechOpen | Assembly and start-up | Closed | |
| Vanhouten, David _124 | Dennis | 2019-05-07 | Installations | Install continued, need to install tube and bulb for UV | Closed | |
| Serletti, Bonnie _93 | Bryan | 2019-06-25 | Installations | done | Closed | |
| Serletti, Bonnie _93 | Dennis | 2019-05-14 | Installations | Install new VSF (part one) also getting easy touch with salt system | Closed | |
| Philbin, Colleen _83 | Evan | 2019-05-14 | Follow up | Set and secure syphon | Closed | |
| O'Toole, Pat _177 | Blaize | 2019-05-13 | PrepOpen | Pre-open | Closed | |
| Davis, Peter _340 | Dennis | 2019-05-13 | Leak Detection | Peter and Terry Davis Troubleshoot water coming in basement. | Closed | |
| Ryan, Kelly _15 | Blaize | 2019-05-13 | PrepOpen | Pre-open | Closed | |
| Rosello, _88 | Blaize | 2019-05-13 | PrepOpen | Pre-open | Closed | |
| Levy, Rochelle _13 | Blaize | 2019-05-13 | PrepOpen | Pre-open | Closed | |
| A, Not Listed _117 | Dennis | 2019-05-14 | Filter Pump | Page Terrace, Villanova. Tony pump troubleshoot, needs motor | Closed | |
| Goldfarb, Stanley _47 | Blaize | 2019-05-13 | PrepOpen | Pre Open | Closed | |
| Aichenbaum, Ruth _22 | Blaize | 2019-05-13 | PrepOpen | Prep open | Closed | |
| Tulin, Stan and Riki _100 | Blaize | 2019-05-13 | PrepOpen | Pre open | Closed | |
| Milestone, Rosaline _71 | Blaize | 2019-05-09 | Follow up | check cover pump | Closed | |
| Hoffman, 1125 _10 | Blaize | 2019-05-09 | TechOpen | Opening | Closed | |
| O'Grady, Meg _78 | Blaize | 2019-05-09 | TechOpen | Start-up when filled | Closed | |
| Hoffman, 1010 _6 | Blaize | 2019-05-09 | TechOpen | Star-up when filled | Closed | |
| Colen, Joe _34 | Blaize | 2019-05-09 | TechOpen | Start-up | Closed | |
| Fagan, Scott _42 | Blaize | 2019-05-08 | Follow up | Deliver new skim basket, Open Skims | Closed | |
| Abruzzese, Frank and Angela _21 | Blaize | 2019-05-08 | TechOpen | TechOpen | Closed | |
| Pecarsky, Jan _82 | Blaize | 2019-05-08 | TechOpen | Tech Open | Closed | |
| Chiaradonna, Deb _32 | Blaize | 2019-05-08 | TechOpen | Tech Open | Closed | |
| Karpinsky, Robert _57 | Blaize | 2019-05-08 | TechOpen | Pre+Tech Open | Closed | |
| Dormans, Nan _151 | Blaize | 2019-05-08 | TechOpen | Pre+tech open NOTE:water low(5in) | Closed | |
| Scutti, Dominic _191 | Blaize | 2019-05-08 | TechOpen | Pre+Tech Opening | Closed | |
| Singer, Mel _195 | Blaize | 2019-05-08 | TechOpen | assembly and start-up | Closed | |
| Schmerling, Ariel _242 | Dennis | 2019-05-09 | Installations | Decrated UV, layout planning | Closed | |
| Werner, Nicole _219 | Dennis | 2019-05-09 | Installations | Full plumbing install ahead of heater gas connections | Closed | |
| Marx, Bill _336 | Bryan | 2019-05-09 | Choose One | Follow up to original tech visit to assess equipment Blower worked, pool LED’s worked but spa light didn’t, would need troubleshoot. Heater fired but bad flames, would require cleaning. Filter working but 6way is very hard to turn and not functioning correctly, could replace 6way on existing filter. | Quote | |
| Marx, Bill _336 | Dennis | 2019-05-09 | Service Issue | Pool 101 with Jacky. Blower worked, pool LED’s worked but spa light didn’t, would need troubleshoot. Heater fired but bad flames, would require cleaning. Filter working but 6way is very hard to turn and not functioning correctly, could replace 6way on existing filter. These notes in a quote ticket | Closed | |
| Burton, Mike _141 | Dennis | 2019-05-08 | Installations | Pressure test lines | Closed | |
| Arader, Chris _24 | Dennis | 2019-05-08 | Opening | Assembly and prime pump only, pool not uncovered | Closed | |
| Caparo, Tina and Dan _142 | Dennis | 2019-07-15 | Tile | tile acid cleaned. pics in helpme. | Closed | |
| Caparo, Tina and Dan _142 | Dennis | 2019-05-08 | Opening | Check system operation- ok. Set up JP to vac | Closed | |
| Vetkina, _103 | Blaize | 2019-05-07 | TechOpen | Tech_OPen | Closed | |
| Hoffman, 1010 _6 | Blaize | 2019-05-07 | TechOpen | See what we can do, assembly filter | Closed | |
| Hoffman, 1401 _8 | Blaize | 2019-05-07 | TechOpen | Tech_Open | Closed | |
| Hoffman, 1024 _7 | Blaize | 2019-05-07 | TechOpen | Tech Open | Closed | |
| Binnion, Katie _28 | Blaize | 2019-05-07 | TechOpen | Tech Open | Closed | |
| Fagan, Scott _42 | Blaize | 2019-05-07 | TechOpen | Pre-Open +Tech open | Closed | |
| Williams, Hugh _205 | Blaize | 2019-05-07 | TechOpen | Pre-open +Tech Open | Closed | |
| Goodman, Maryclaire _49 | Blaize | 2019-05-07 | TechOpen | Pre-open+ Tech open | Closed | |
| Goodman, Maryclaire _49 | Dennis | 2019-05-07 | Choose One | Troubleshoot system and heater. Gusts coming wants aggressive cleaning. Left in service to run 24 hrs. | Closed | |
| D'Orazio, Anthony and Amy _39 | Dennis | 2019-05-07 | Heater | Troubleshoot heater | Closed | |
| Mayson, Dane and Michelle _167 | Dennis | 2019-05-07 | Filter Pump | Replace bad superpump with superflo | Closed | |
| Marx, Bill _336 | Dennis | 2019-04-30 | Opening | Met JP, MM Initial inspection and assessment, assembly and startup, review with him (I left and came back because he wanted to be there) | Closed | |
| Gregorchuk, Scott _3 | Dennis | 2019-05-06 | Installations | Connect comm cable | Closed | |
| Schmerling, Ariel _242 | Dennis | 2019-05-06 | Installations | Start plumbing connections of new equipment | Closed | |
| Mayson, Dane & Michelle _167 | Dennis | 2019-05-07 | TechOpen | Replace broken impeller, finish tech open NOTE; pump shot, need to replace. Opportunity to consider equipment upgrades | Closed | |
| Binnion, _28 | Evan | 2019-05-07 | PrepOpen | Prep open | Closed | |
| Mayson, Dane & Michelle _167 | Dennis | 2019-05-06 | PrepOpen | Met JP, MM. They performed PrepOpen (needs separate ticket) Pump needs impeller, after giving some instruction I moved on | Closed | |
| Werner, Nicole _219 | Dennis | 2019-05-07 | Repair | Inspect and assess damage to electric conduit wiring Power was on, identified breaker in basement panel and turned off | Closed | |
| Hoffman, 1401 _8 | Evan | 2019-05-07 | PrepOpen | Prep Open | Closed | |
| Margolis, _65 | Blaize | 2019-05-06 | Follow up | Turn off water, open skims | Closed | |
| Muzi, Malinda & Elliot _174 | Blaize | 2019-05-06 | TechOpen | Pool Opening | Closed | |
| Camp, _31 | Blaize | 2019-05-06 | TechOpen | Open Skims, Check system | Closed | |
| O'Grady, _78 | Blaize | 2019-05-06 | PrepOpen | Pool Opening NOTE: water 14in below skim when started, closer to 8 now. See cover photo, no working outlets at pool area left with lots of water on top. | Closed | |
| Hayne, _51 | Blaize | 2019-05-06 | TechOpen | Pool Opening | Closed | |
| Reginald, Huc _261 | Blaize | 2019-05-06 | TechOpen | Water just below tile when arrived (roughly 12pm) assemble equipment, startup | Closed | |
| Ryan, B _2 | Bryan | 2019-05-03 | PressureWash | pressure wash patio and pool deck possibly inside of pool(rock wall) | Closed | |
| Jacoby, _55 | Blaize | 2019-05-03 | TechOpen | Pre-open and Techopen | Closed | |
| Janoch, Alex _162 | Blaize | 2019-05-03 | TechOpen | Pre-open, tech open. do what can get done | Closed | |
| Chulik, _128 | Blaize | 2019-05-02 | TechOpen | opening, assembly startup | Closed | |
| Kelly, Courtney _260 | Blaize | 2019-05-01 | Follow up | add carboy brush, evaluate leak at suction valve | Closed | |
| Anderson, J _11 | Blaize | 2019-05-01 | Follow up | check | Closed | |
| Morano, Tim _259 | Blaize | 2019-05-01 | TechOpen | if pool filled open skims.. currently in auto mode with cleaner breaker off Leave chem feeder out of line | Closed | |
| Crowl, _36 | Blaize | 2019-05-01 | Opening | get filled, opened skims, cleaner | Closed | |
| Ford, Anne & David _125 | Blaize | 2019-05-01 | TechOpen | Finish BW Line, Startup | Closed | |
| Margolis, _65 | Blaize | 2019-05-02 | Follow up | fill pool, open skims | Closed | |
| Margolis, _65 | Blaize | 2019-05-01 | Opening | pre-open & cover open take it as far as we can go | Closed | |
| Hoffman, 1022 _9 | Blaize | 2019-05-02 | PrepOpen | Add 2 carboy to pool and brush | Closed | |
| A, Not Listed _117 | Evan | 2019-05-01 | PrepOpen | Huc Reginald prep open. | Closed | |
| Ford, Anne & David _125 | Blaize | 2019-04-30 | Repair | cut out old filter | Closed | |
| Hudson, Sandra _161 | Blaize | 2019-04-30 | PrepOpen | Remove cover Pre-opening tasks | Closed | |
| Strauss, _96 | Blaize | 2019-04-30 | TechOpen | Startup | Closed | |
| Anderson, J _11 | Blaize | 2019-04-30 | Follow up | Startup | Closed | |
| Kuhn, _61 | Blaize | 2019-04-30 | TechOpen | assembly and startup | Closed | |
| Cahn, _30 | Blaize | 2019-04-30 | TechOpen | startup pool assembly | Closed | |
| Strode, _126 | Blaize | 2019-04-30 | TechOpen | Assembly and startup | Closed | |
| Jenkins, _56 | Dennis | 2019-04-29 | Choose One | Finish pump out NOTE Need main drain cover, want to try the type with collar and cover | Closed | |
| Bucklee, _114 | Blaize | 2019-04-27 | TechOpen | startup | Closed | |
| Milestone, _71 | Blaize | 2019-04-27 | Follow up | Got a message their cover pump was clogged | Closed | |
| Hansen, _123 | Blaize | 2019-04-27 | TechOpen | Startup | Closed | |
| Wilson, _105 | Blaize | 2019-04-27 | TechOpen | startup | Closed | |
| Anderson, J _11 | Blaize | 2019-04-27 | Follow up | startup | Closed | |
| Owens, Craig & Libby_248 | Blaize | 2019-04-27 | Follow up | startup | Closed | |
| Strauss, _96 | Blaize | 2019-04-25 | PrepOpen | Closed | ||
| Morrow, Ryan _220 | Dennis | 2019-04-26 | Service Issue | Pull plug stuck in skimmer | Closed | |
| Jenkins, _56 | Dennis | 2019-04-26 | Choose One | Pump out step 2 | Closed | |
| Stanton, _95 | Dennis | 2019-04-26 | Filter Pump | Filter pump motor doesn’t run | Closed | |
| Werner, Nicole _219 | Bryan | 2019-04-25 | Installations | Installing new pad | Closed | |
| Spewak, Michael and Karen _197 | Dennis | 2019-04-25 | Heater | Heater check. Consult expert (not Pentair) | Open | |
| Goldstein, Judi & Buzz _157 | Dennis | 2019-04-25 | TechOpen | Assembly and start up pool | Closed | |
| Owens, Craig & Libby_248 | Dennis | 2019-04-26 | TechOpen | 4/25 1:30pm DJM 1hr. See work performed Assembly and start up | Open | |
| Vellios, _101 | Dennis | 2019-04-25 | TechOpen | Assembly and start up | Closed | |
| Ryan, Deb and Bill _2 | Dennis | 2019-04-25 | TechOpen | Assembly and start up ok, system in auto running schedule. Spa eyes in, able to get plug piece out of return, heater didn’t display found mouse nest in wiring compartment. Delivered one new skim basket. Left him note | Closed | |
| Figures, _44 | Jason | 2019-04-22 | OpenVac | follow up vac | Closed | |
| Anderson, B _1 | Dennis | 2019-04-24 | Repair | Check system, troubleshoot/repair valves and actuators | Closed | |
| Owens, Craig & Libby_248 | Jason | 2019-04-24 | PrepOpen | PrepOpen | Closed | |
| Nulu, Suresh _257 | Dennis | 2019-04-24 | Choose One | Deliver skim baskets, Backwash, measurements for renovation | Closed | |
| Nulu, Suresh _257 | Dennis | Installations | After renovation start up | On Hold | ||
| Gregorchuk, Scott _3 | Dennis | 2019-10-21 | Heater | Troubleshoot why heater not responding to settings in screen logic. Turned out to be he wanted higher max temp. I explained it could be increased by raising setting in heater (via group text BWA, SG) | Entered into aACE | |
| Gregorchuk, Scott _3 | Dennis | 2019-04-24 | Heater | Troubleshoot heater | Entered into aACE | |
| Fuiman, Scott & Margie _154 | Jason | 2019-04-24 | PrepOpen | PrepOpen | Closed | |
| Ryan, B _2 | Jason | 2019-04-24 | PrepOpen | PrepOpen | Closed | |
| Stanton, _95 | Jason | 2019-04-24 | OpenVac | Vac | Closed | |
| Jenkins, _56 | Jason | 2019-04-24 | Choose One | Pump out | Closed | |
| Morrow, Ryan _220 | Evan | 2019-04-24 | Follow up | OLD TICKET FOUND IN OPEN STATUS BY DJM Pulling skimmer plugs | Closed | |
| Burton, Mike _141 | Evan | 2019-04-24 | Installations | Cover pulled, labeled, rolled up, and taken back to shop Anchors down | Closed | |
| Hansen, _123 | Jason | 2019-04-24 | Choose One | Shock and brush | Closed | |
| Stanton, _95 | Dennis | 2019-04-24 | TechOpen | Assembly and start up, check equipment | Closed | |
| Morrow, Ryan _220 | Dennis | 2019-04-23 | TechOpen | Assembly and start up | Closed | |
| Werner, Nicole _219 | Dennis | 2019-04-23 | Installations | Step 1, cut out equipment | Closed | |
| Vanhouten, David _124 | Dennis | 2019-04-16 | Installations | Mount UV plumb bypass and begin piping from/to filter (BZ), disconnect and remove old dual timer load center and begin Easy Touch panel install (DM) NOTE didn’t line up well need additional fittings, also sent email to David explaining our departure | Closed | |
| Owens, Craig & Libby_248 | Dennis | Lights | House sold, new owner. Closed to eliminate | Closed | ||
| Sumey, _249 | Dennis | 2019-04-23 | Installations | Wondering if we call this install or add “renovations” to type of repair. Pump out / muck out | Closed | |
| Anderson, J _11 | Evan | 2019-04-23 | PrepOpen | See Verbage in sheets | Closed | |
| NOT IN LIST, A _471 | Bryan | 2019-04-23 | Choose One | ANDERSON, J Potential improvement something must be done about mud getting into pool, possible hardscape opportunity | Closed | |
| Stanton, _95 | Evan | 2019-04-23 | PrepOpen | See Verbage in sheets | Closed | |
| Burton, Mike _141 | Evan | 2019-04-23 | Repair | Finish stacking patio bricks | Closed | |
| Wilson, _105 | Evan | 2019-04-23 | PrepOpen | See verbiage in sheets | Closed | |
| Ford, Anne & David _125 | Evan | 2019-04-23 | OpenVac | Vac to waste, filter not working ‘ | Closed | |
| VanHouten, _124 | Jason | 2019-04-22 | Installations | NOTE: part of equipment install. Performed a shock and brush to keep pool clear | Closed | |
| Vanhouten, David _124 | Dennis | 2019-07-16 | Service Issue | Verify heater operation, saw David and explained,ok. Courtesy call? | Closed | |
| Vanhouten, David _124 | Dennis | 2019-04-16 | Installations | Plumb from suction valve to pump, pump to filter, return valve including tying in old cleaner line as pool return. | Closed | |
| Ridder, Kim _87 | Dennis | 2019-05-01 | Heater | Replace Mastertemp including propane conversion | Closed | |
| Mayer, Ken _250 | Dennis | 2019-04-22 | Installations | Installation step 2; filter and pump | Open | |
| Mayer, Ken _250 | Select One | Installations | ?Approved for Chlorinator CMP | Pending | ||
| Gregorchuk, Scott _3 | Dennis | 2019-04-22 | Installations | Easy touch install step 2 | Open | |
| Gregorchuk, Scott _3 | Select One | 2019-04-16 | Installations | Easy touch install step one | Open | |
| Vellios, _101 | Evan | 2019-04-23 | PrepOpen | See Verbage, cover goes in garage leave standing by pool to dry until we can put it away NOTE 4/22 check water level, start hose, Jason shut off | Closed | |
| Eisner, _127 | Dennis | 2019-04-22 | TechOpen | Follow up to opening begun by others. NOTE filter repair separate ticket | Closed | |
| Eisner, _127 | Dennis | 2019-04-22 | FilterElement | Replace all grids (they supplied grids) | Closed | |
| Schmerling, Ariel _242 | Evan | 2019-04-22 | PrepOpen | PrepOpen see Verbiage checklist in Sheets | Closed | |
| Morrow, Ryan _220 | Evan | 2019-04-22 | PrepOpen | PrepOpen see checklist in Verbiage in Sheets | Closed | |
| Werner, Nicole _219 | Evan | 2019-04-22 | PrepOpen | New Cover Pump, pump off, see Verbiage Sheet for info on PrepOpen | Closed | |
| Philbin, _83 | Evan | 2019-04-18 | OpenVac | Vac pool to waste | Closed | |
| Elgart, Robert & Wendy _152 | Dennis | 2019-04-18 | Follow up | Deliver skim basket, took pics for filter and new pad install | Closed | |
| Cox, Chris _148 | Dennis | 2019-04-18 | TechOpen | TechOpen follow up to Blaize prep | Closed | |
| Borguet, Eric and Malita _139 | Bryan | 2019-06-18 | Installations | Filter and push/pull, filter pump and timer panel all need replacement | Quote | |
| Verbos, Marc and Lindsay _102 | Select One | Opening | closed to eliminate | Closed | ||
| Mayson, Dane and Michelle _167 | Dennis | Choose One | Need to research options for spillway feature with current setup | Pending | ||
| Maguire, _64 | Bryan | 2019-04-18 | Choose One | Special conditions requiring attention, repair, and possibly installations NOTE addendum 4/18 | Quote | |
| Maguire, _64 | Dennis | 2019-04-17 | TechOpen | assembly and startup, assessment, same time as BZ, JP did prep. Find quote ticket for special conditions | Closed | |
| Penning, Russell _110 | Dennis | 2019-06-29 | Repair | Timer mechanism overheated and melted (surge or lightning?) replaced timer mechanism | Closed | |
| Crowl, Rachel _36 | Select One | Opening | MasterTicket | Closed | ||
| Maguire, _64 | Blaize | 2019-04-17 | PrepOpen | Closed | ||
| Anderson, Bryan _1 | Evan | 2019-04-17 | Follow up | Dirt shoveled and moved. Concrete moved. | Closed | |
| Mayer, Ken _250 | Evan | 2019-04-17 | PrepOpen | OLD TICKET FOUND IN OPEN STATUS BY DJM Take cover off and clean. Shock and brush | Closed | |
| Burton, Mike _141 | Evan | 2019-04-16 | Repair | Cut down fences, deconstruct patio, rake rocks into piles. | Closed | |
| Figures, _44 | Dennis | 2019-04-18 | Installations | ADDENDUM 4/22 old elbow cracked, 20 minutes to repair by eliminating the elbow New booster pump (with new hose connections) and also add check valve to replace leaking check union, | Closed | |
| Carp , Kate & Ned _143 | Dennis | 2019-04-17 | TechOpen | Follow up to Blaize Assembly and pool finally filled | Closed | |
| Figures, _44 | Dennis | 2019-04-17 | TechOpen | Assembly and start up etc. | Closed | |
| Elgart, Robert & Wendy _152 | Dennis | 2019-04-17 | TechOpen | Follow up to prep, skim basket, heater check | Closed | |
| Cox, Chris _148 | Blaize | 2019-04-17 | PrepOpen | SEE NOTE ABOUT HOSE IN WORK PERFORMED (you can delete the note to add your notes after you Read it) Swim 4/20 NOTE can open earlier Solid, bucket of supplies by equipment, | Closed | |
| D'Orazio, _39 | Blaize | 2019-04-17 | PrepOpen | leave startup for DJM, Heater issue | Closed | |
| Penning, _110 | Blaize | 2019-04-17 | PrepOpen | can attempt assembly and startup When level is right skins will need to be opened | Closed | |
| Nulu, Suresh _257 | Blaize | 2019-04-17 | PrepOpen | I dumped carboy, may be able to vac to waste, system hasn't been on in years, DJM will follow up | Closed | |
| Pentair, Warranty _258 | Select One | 2019-04-12 | PentairWarranty | 4/10 first visit, confirm need cell. Pick up warranty replacement and install | Entered into aACE | |
| Pentair, Warranty _258 | Select One | 2019-04-12 | Choose One | Robert Anderson 4/10 first visit, confirm need cell. Pick up warranty replacement and install | Entered into aACE | |
| Carp , Kate & Ned _143 | Blaize | 2019-04-16 | Follow up | Check water level | Closed | |
| Goldstein, Judi & Buzz _157 | Blaize | 2019-04-16 | PrepOpen | See verbiage | Closed | |
| O’Connor, Marla _251 | Blaize | 2019-04-16 | Opening | Start-up First Vac to waste Set timers | Closed | |
| Figures, _44 | Blaize | 2019-04-16 | PrepOpen | DJM will do assembly and startup | Closed | |
| Philbin, Colleen _83 | Dennis | TechOpen | Submitted on other ticket (get it going for evaluation) | Closed | ||
| Deckelbaum, Lois _150 | Dennis | 2019-04-23 | Heater | Customer Approved work, order #42001-0053S Mastertemp thermistor Heater didn't fire, follow up to opening. 4/17 Troubleshoot revealed bad thermistor (one hour) told her part needed, 4/23 0.5 hour install new thermistor ok | Closed | |
| Sumey, _249 | Dennis | 2019-04-23 | Installations | connected booster with hoses (while pumping out) | Closed | |
| Carp , Kate & Ned _143 | Blaize | 2019-04-08 | PreCover | Check water level Remove tarp cover if possible | Closed | |
| Deckelbaum, Lois _150 | Dennis | 2019-04-15 | Repair | Chlorinator is damaged, mostly due to age and exposure to sunlight. | Closed | |
| Serletti, Bonnie _93 | Select One | TechOpen | Pump replaced ticket closed to eliminate | Closed | ||
| Nulu, Suresh _257 | Dennis | 2019-04-15 | Service Issue | First service visit | Closed | |
| Chapman, Bryan _256 | Bryan | Heater | Replaced pressure switch, follow up to DM cleaning and troubleshoot | Closed | ||
| Figures, Bill and Julie _44 | Select One | 2019-04-15 | Opening | MasterTicket | Closed | |
| Serletti, _93 | Dennis | 2019-04-15 | Repair | NOTE discovered issue with volume damage,need to replace Pool filled, ready for startup, need to repair filter pump seal, inspect check valves for leak | Closed | |
| Serletti, _93 | Dennis | 2019-04-15 | TechOpen | Waiting for repairs Pool filled, ready for startup, need to repair filter pump seal, inspect check valves for leak | Closed | |
| Ford, Anne & David _125 | Blaize | 2019-04-15 | PrepOpen | see Verbiage sheet for checklist | Closed | |
| Sumey, _249 | Dennis | 2019-04-12 | Installations | Reno step 3 | Closed | |
| Chapman, Bryan _256 | Dennis | 2019-04-15 | Heater | Heater Cleaning Requested 5105 Brandywine Dr Norristown, PA 19403 United States | Closed | |
| Burton, Mike _141 | Dennis | 2019-07-09 | Installations | Continue equipment install: UV, heater. Cut out equipment fill and tamp area, place precast for filter and heater. Plumbing done, gas line done. (See next Ticket) 6/22 plan layout with Bryan (~1 hour) | Closed | |
| Deckelbaum, Lois _150 | Dennis | 2019-04-15 | TechOpen | Follow up to Blaize, had vac to waste: Water Level? Assembly? Start up? | Closed | |
| Sumey, _249 | Dennis | 2019-04-11 | Installations | Begin Equipment Install on new pad | Closed | |
| Sumey, _249 | Dennis | 2019-06-18 | Installations | Use 2.5” fittings to fix drip at bypass valve. Install replacement weir door. Troubleshoot light, found crossed wires, light working. BZ vac service. | Closed | |
| Deckelbaum, Lois _150 | Blaize | 2019-04-11 | PrepOpen | Not a regular PrepOpen because Cover is off, roll tie and leave there, hose is on! Vac to waste, try to gather tiles that fell off, can add chlorine after vac, MAKE SURE HOSE IS OFF BEFORE YOU LEAVE | Closed | |
| Levy, Rochelle _13 | Dennis | 2019-10-10 | Covers | Install new cover includes installing ground anchors | Closed | |
| Figures, Bill and Julie _44 | Bryan | 2019-04-11 | Choose One | closed to eliminate MasterTicket for quotes: see work performed | Closed | |
| Ridder, _87 | Blaize | 2019-04-09 | PrepOpen | Pre-open | Closed | |
| Carp , Kate & Ned _143 | Blaize | 2019-04-08 | PreCover | Check water level Remove tarp cover if possible | Closed | |
| Rubin, Meegan _91 | Dennis | 2020-09-18 | Installations | Install screen logic | Entered into aACE | |
| Rubin, _91 | Dennis | 2019-04-10 | Installations | Deliver easy touch, plan mounting. Need angle iron | Closed | |
| O’Conner, Kathleen _221 | Select One | FilterElement | Element destroyed, trashed, new install approved | Closed | ||
| Oreo, Amy _178 | Dennis | 2019-06-18 | Cleaner | Dolphin repair, return drop in and able to get it going. Will need them to report if it continues to work | Closed | |
| Hollander, Dave and Alexis _52 | Select One | Cleaner | Closed to eliminate | Closed | ||
| Jenkins, _56 | Bryan | 2019-04-10 | Choose One | Quote for Bluestone Deck and new coping. 135 Perimeter Feet. Pictures with cover on taken. Complicated shape, estimate >800 Square Feet, I would allow a percentage extra to cover for curved sides (have diagram) | Quote | |
| Werner, Nicole _219 | Select One | Cleaner | Replaced with drop in (Inspect and repair) | Closed | ||
| Jovinelly, Catherine _215 | Select One | Cleaner | Closed to eliminate bought new cleaner | Closed | ||
| Chulik, Steve and Michel _128 | Select One | Cleaner | closed to eliminate | Closed | ||
| Fagan, Scott _42 | Select One | Cleaner | Closed to eliminate | Closed | ||
| Rossello, Richard and Bonnie _90 | Select One | Cleaner | Closed to eliminate | Closed | ||
| Aichenbaum, Ruth _22 | Select One | Cleaner | reported elsewhere | Closed | ||
| Bucklee, Karen _114 | Select One | Cleaner | Closed to eliminate | Closed | ||
| Wuollet, Cassie & Guy _216 | Select One | Cleaner | Closed to eliminate | Closed | ||
| Abruzzese, Frank and Angela _21 | Select One | Cleaner | Closed to eliminate | Closed | ||
| Libros, Ernestine _62 | Select One | Cleaner | Closed to eliminate | Closed | ||
| Feinzig Schwartz, Emily _230 | Select One | FilterElement | Inspect and repair | Quote | ||
| Hoffman, 1010 _6 | Select One | FilterElement | Inspect and repair | Pending | ||
| Mehta, Bimal _169 | Select One | FilterElement | Inspect | Pending | ||
| Fell, Matt _226 | Select One | FilterElement | POOL CLOSED Inspect | Closed | ||
| Hudson, Sandra _161 | Select One | FilterElement | Inspect | Pending | ||
| Kozmina, Natalia _223 | Select One | FilterElement | Inspect and repair | Pending | ||
| Goyne, Emily _158 | Select One | FilterElement | Inspect and repair | Pending | ||
| Milestone, _71 | Select One | FilterElement | Inspect | Pending | ||
| Bagga, _25 | Blaize | 2019-04-29 | FilterElement | Inspect, after cleaning no damage found | Closed | |
| Ney, _75 | Select One | FilterElement | Inspect and repair | Pending | ||
| Jenkins, Steven _56 | Dennis | 2019-06-17 | Installations | Install UV including power supply and rearrange equipment for better access and flow | Closed | |
| Edelman, Jon _40 | Select One | FilterElement | Closed to eliminate Inspected element, he had us reassemble and use even though it does let DE through somehow. | Closed | ||
| Anderson, Jennifer _11 | Select One | FilterElement | Ticket closed, unused | Closed | ||
| Lemmon, _120 | Select One | FilterElement | Inspect and repair | Pending | ||
| Voissard, Lisa _203 | Mike | 2020-06-09 | Repair | Replace Energy Filter body | Entered into aACE | |
| Gregorchuk, Scott _3 | Dennis | 2019-07-16 | Cleaner | Report cleaner not working, toy stuck in wheel | Entered into aACE | |
| Burton, Mike _141 | Dennis | 2019-04-10 | Installations | Reno step 1 Cut out old equipment and remove | Closed | |
| Schmerling, Ariel _242 | Dennis | 2019-04-23 | Installations | Cut out equipment set aside | Closed | |
| Philbin, _83 | Bryan | 2019-04-10 | Choose One | ADDENDUM 4/25 ; from BA meeting 4/10 | Quote | |
| Philbin, _83 | Blaize | 2019-04-15 | PrepOpen | Will be doing equipment upgrade, just open poolside | Closed | |
| Philbin, Colleen _83 | Select One | 2019-04-15 | Opening | MasterTicket | Closed | |
| Gonzales, Fernando _48 | Blaize | 2019-08-26 | Installations | Install new 2" 6 way valve on FNSP More info in findings | Closed | |
| Serletti, _93 | Blaize | 2019-04-10 | PrepOpen | see "Job Ticket Verbiage" | Closed | |
| O’Connor, Marla _251 | Blaize | 2019-04-10 | PrepOpen | PrepOpen 90mins total for 3 of us | Closed | |
| Feinzig Schwartz, Emily _230 | Dennis | 2019-04-10 | FilterElement | Inspect and repair element | Closed | |
| Gregorchuk, Scott _3 | Dennis | 2019-04-10 | TechOpen | Assembly and start up | Closed | |
| Werner, Nicole _219 | Dennis | Installations | MasterTicket scope of work in work performed | Closed | ||
| Alles, _23 | Dennis | 2019-04-09 | Follow up | Replace filter gasket, it had been pinched | Closed | |
| Alles, _23 | Evan | 2019-04-09 | OpenVac | Vac through system 6way in waste, lots of leaves clean basket often. Do a backwash and Return to filter after vac. Main drain closed for now sucking air. | Closed | |
| Gregorchuck, S _17 | Evan | 2019-04-09 | Follow up | Raise water (while at Spewak) | Closed | |
| Carp , Kate & Ned _143 | Evan | 2019-04-09 | Choose One | Check level contact DM | Closed | |
| Ridder, _87 | Select One | 2019-04-15 | Follow up | Heater not raising spa above 90ish | Closed | |
| Notebaert, _77 | Blaize | 2019-04-15 | TechOpen | Do all Assembly first, don’t do spa eyes yet, startup | Closed | |
| Kowalyk, Tom _253 | Dennis | 2019-04-08 | Service Issue | Startup after new plaster | Closed | |
| Spewak, Michael _197 | Evan | 2019-04-09 | OpenVac | Vac pool and then install cleaner, need to set timer for cleaner | Closed | |
| Spewak, Michael _197 | Dennis | 2019-04-08 | TechOpen | Assembly and start up | Closed | |
| Spewak, Michael _197 | Dennis | 2019-04-08 | Filter Pump | Install variable speed filter pump, initial program | Closed | |
| Spewak, Michael _197 | Blaize | 2019-04-08 | PrepOpen | Closed | ||
| Alles, _23 | Blaize | 2019-04-08 | PreCover | Make sure cover is cleared of winter debris and water Raise the water level to the middle of the skimmer | Closed | |
| Fine, Stuart _45 | Dennis | 2019-07-02 | Leak Detection | Inspect pool while also working at Mayson. Added green treat and one shock, brushed. Able to start up on main drain. | Closed | |
| Alles, _23 | Bryan | Choose One | Potential salt system I checked with tech support last year and discovered that the board needs to be replaced although cell had been replaced should consider replacement with new system. Potential plaster pitting of surface causes black algae to be extremely stubborn we could try copper algaecide I learned about at Baystate opportunity day | Quote | ||
| Alles, _23 | Bryan | 2019-04-05 | Choose One | Potential jobs | Quote | |
| Ford, Anne and David _125 | Select One | Opening | MasterTicket closed | Closed | ||
| Deckelbaum, Lois _150 | Dennis | 2019-04-12 | Covers | measure cover in place Before Open NOTE They removed cover before we got there couldn't inspect or measure in place | Closed | |
| Gregorchuk, Scott _3 | Select One | 2019-04-08 | PrepOpen | Remove and store cover, assembly and start up, check chemistry, initial chemicals | Closed | |
| Mackin, _63 | Bryan | 2019-04-05 | Choose One | Switch at equipment UNSAFE must be replaced Potential filter, old metal damaged by needles | Quote | |
| Notebaert, _77 | Blaize | 2019-04-09 | PrepOpen | NOTE: special hose MUST be used for filling pool, regular hose will cause staining (metal) NOTE: had to use plug in pot to get main drain to blow last closing | Closed | |
| Mayer, Ken _250 | Dennis | Installations | MasterTicket Filter and Prowler delivered 4/17, filter and pump installed 4/22. | Closed | ||
| Deckelbaum, Lois _150 | Dennis | 2019-04-12 | Opening | Opening complete NOTE MasterTicket cover removed before we could see or measure in place (Cover upside down” inspect) | Closed | |
| Serletti, Bonnie _93 | Select One | 2019-05-20 | Opening | reported elsewhere | Closed | |
| Fath, Kristen _212 | Dennis | 2019-05-08 | Opening | Swim 5/11 , opened, running 24 hrs. S&B, will need BW, vac, cleaner in and checked, didn’t find propane source, needed to check heater | Closed | |
| Goldstein, Judi & Buzz _157 | Select One | 2019-04-08 | Opening | ‘Whatever we think” from help me message | Closed | |
| Caparo, Tina & Dab _142 | Dennis | 2019-05-13 | Opening | AE?, need vac etc., Water level low, skim not open, in auto mode, energy filter in cleaner ran but left off, D.E. In by hose trick “Mid May” from email Remove and store cover, assembly and start up, check chemistry, initial chemicals | Closed | |
| Mannino, Sam _255 | Select One | 2019-05-06 | Opening | didn't open? | Closed | |
| Nussbaum, Steven and Barbara _135 | Select One | 2019-05-20 | Opening | reported elsewhere | Closed | |
| Conway, Ottilie _121 | Select One | 2019-05-20 | Opening | reported elsewhere | Closed | |
| Moyer, Teresa _234 | Select One | 2019-05-13 | Opening | reported elsewhere | Closed | |
| Ridder, Kim _87 | Dennis | Cleaner | Closed to eliminate | Closed | ||
| Aichenbaum, Ruth _22 | Select One | 2019-05-13 | Opening | reported elsewhere | Closed | |
| Aichenbaum, Ruth _22 | Dennis | Cleaner | closed duplicate | Closed | ||
| Scutti, Dominic & Geraldine _191 | Select One | 2019-04-04 | Choose One | NOTE not sure how likely to spend Potential plaster. Two spa eyes are broken off, spa eyes are locked in with a thoroseal type finish, surface is rough not really suitable for pools. Eyes should be replaced. Bucket and cleaner in shed, front left corner | Quote | |
| Tulin, Stan and Riki _100 | Dennis | 2019-06-29 | Service Issue | Spa empties out in spa mode. Problem was unused cleaner line that must be shut off in spa mode. A non booster type cleaner: replace? Required it’s own actuator connected and identified in auto control (quote ticket created) | Closed | |
| O'Toole, Pat _177 | Dennis | FilterElement | Lost Customer DE coming back | Closed | ||
| Fagan, Scott _42 | Select One | Opening | Closed to eliminate | Closed | ||
| Fagan, Scott _42 | Dennis | Cleaner | closed to eliminate | Closed | ||
| Elgart, Robert & Wendy _152 | Bryan | 2019-04-04 | Choose One | Potential filter (Old Anthony should be replaced, create new pad at same time. Check stabilizer level | Quote | |
| Goldfarb, Stanley _47 | Select One | 2019-05-13 | Opening | Closed to eliminate | Closed | |
| Kuhn, _61 | Bryan | 2019-04-04 | Choose One | Potential electric timer should be replaced, add GFI ? | Quote | |
| Hollander, Alexis _52 | Bryan | 2019-04-04 | Choose One | Potential UV could replace Ozonizer Open date 5/13 | Quote | |
| Janas, Kathy _254 | Dennis | 2019-06-18 | Heater | Heater Has multiple issues. There is mouse damage to wiring behind control panel. Board is sending spark but not seeing sparks at pilot. Probably needs burner cleaning. Never reached next step due to no pilot but there’s air in system. Buried tank was only at 50%. NOTE: filter pump major leak seems to come from seal. | Closed | |
| Spewak, Michael _197 | Dennis | 2019-04-08 | Opening | Original Master Ticket | Closed | |
| Fuiman, Scott and Margie _154 | Bryan | 2019-04-03 | Opening | Closed to eliminate | Closed | |
| Rubin, _91 | Dennis | 2019-04-04 | Filter Pump | Replace filter pump Variable Speed, change 3way to two 2way valves (for locking both drains when winterizing) | Closed | |
| Ryan, Deb and Bill _2 | Select One | Covers | Check Anchor for Pool and Spa covers in system: 236626 pool, 236628 spa (note we also plan to do a frame and ball for spa in fall) | Pending | ||
| Ryan, B _2 | Bryan | 2019-04-03 | Choose One | Follow up to meeting 4/2 see work performed | Quote | |
| A, Not Listed _117 | Dennis | 2019-04-03 | Covers | closed to eliminate Al and Teresa Shapiro (removed from customer list? | Closed | |
| A, Not Listed _117 | Select One | Opening | Closed to eliminate, originally Al and Teresa Shapiro, Centennial | Closed | ||
| O’Connor, Marla _251 | Select One | 2019-04-09 | Opening | Closed to eliminate | Closed | |
| O’Connor, Marla _251 | Bryan | 2019-04-03 | Choose One | Estimate for: VSF, FNSP 48 w/ 2”6way, more in work performed | Quote | |
| Owens, Craig & Libby_248 | Select One | Covers | Measure cover in place NOTE PrepOpen done before measure | Closed | ||
| Sumey, _249 | Blaize | 2019-04-11 | Covers | Measure cover in place, not yet entered | Closed | |
| Sumey, _249 | Bryan | 2019-04-10 | Installations | Renovation step 2: finish any pad removal, form and pour new pad. | Closed | |
| Sumey, _249 | Dennis | 2019-03-28 | Installations | Begin Reno: Cut out equipment, jackhammer out concrete pad | Closed | |
| Schmerling, Ariel _242 | Dennis | 2019-03-27 | Covers | Measure cover in place | Closed | |
| Mayer, Ken _250 | Dennis | 2019-03-28 | Leak Detection | Isolate system and main drain and pressure test lines | Closed | |
| Mayer, Ken _250 | Dennis | 2019-03-28 | Covers | Note 3/21 first look, This is part of follow up. Measure cover | Closed | |
| Owens, Craig & Libby_248 | Dennis | 2019-02-27 | Follow up | Lower Water | Closed | |
| Sumey, _249 | Dennis | 2019-02-27 | Follow up | Return to lower water | Closed | |
| Cashman, Donna _244 | Dennis | 2019-02-25 | Closing | 2nd Ticket; Remove heat tape, blow lines | Closed | |
| VanHouten, _124 | Dennis | 2019-02-25 | Leak Detection | 2/25 Cut out equipment, pressure test lines; 2/27 repipe caretaker returns, 3/20 repipe single return at swim out | Closed | |
| Todd, Jacky _202 | Select One | 2019-05-27 | Opening | Closed to eliminate | Closed | |
| Rawls, Barbara _86 | Select One | 2019-05-06 | Opening | Closed to eliminate | Closed | |
| Milestone, _71 | Dennis | 2019-03-29 | Follow up | Inspect cover. | Closed | |
| Rubin, _91 | Dennis | 2019-03-29 | Opening | Remove and store cover, assembly and start up, check chemistry, initial chemicals, first vac Potential filter pump VSF, Potential UV, Cleaner and bin at shop, 6 anchors need to be redone, Pump leaking? | Closed | |
| Whalen, _109 | Dennis | 2019-03-29 | Opening | Remove and store cover, assembly and start up, check chemistry, initial chemicals | Closed | |
| Carp , Kate & Ned _143 | Dennis | 2019-03-25 | Repair | Sue- we must have a hole in our cover because we have no water in the pool. However I think we need to be replastered because the pool is white. Can I have you come out to let look at it so we can arrange to do the work in April. | Closed | |
| Katz, Sheila _58 | Dennis | 2019-06-07 | Heater | Evidence points to bad board. No display but power present. Tried keypad, no difference. Previous visit Heater service, first look, nothing on display. Power issue? | Closed | |
| Goyne, Emily _158 | Select One | Opening | Closed to eliminate | Closed | ||
| Ney, Andrew _75 | Select One | Opening | Closed to eliminate | Closed | ||
| Lemmon, Jane _120 | Select One | Opening | Closed to eliminate | Closed | ||
| Gonzales, Fernando _48 | Dennis | 2019-06-12 | Service Issue | Report that booster not working, came on for me. Had to replace missing timer dogs, set 10a - 2p. Deep skimmer loaded with leaves, I emptied and added 2 tabs. 0 chlorine, ph and alk ok. Stabilizer 50. Note bucket of tabs wet inside | Closed | |
| Ryan, David and Kelly _189 | Select One | 2019-05-13 | Opening | Closed to eliminate | Closed | |
| Owens, Craig & Libby_248 | Select One | 2019-04-29 | Opening | Closed to eliminate | Closed | |
| Simpson, Mark _131 | Select One | 2019-05-06 | Opening | Closed to eliminate | Closed | |
| Rubens, Alan & Joanne _187 | Select One | 2019-03-12 | Follow up | I believe this was resolved Switch out bad cover pump for new | Closed | |
| McGinley, Patrick _168 | Select One | 2019-05-16 | Opening | Closed to eliminate | Closed | |
| Stanley, Jeff _224 | Select One | Opening | Closed to eliminate | Closed | ||
| Spott, Erika _199 | Select One | Opening | Potential renovation might include plaster, need tile and coping and some repair at least | On Hold | ||
| Singer, Mel _195 | Blaize | 2019-04-25 | Opening | Potential improvement Electrical feed MUST be improved/replaced, length of 110 volt line insufficient. | Closed | |
| Creamer, E _5 | Select One | Opening | Potential filter pump, potential filter, all equipment was cut out | On Hold | ||
| Alles, _23 | Dennis | 2019-04-09 | TechOpen | Start TechOpen | Closed | |
| Serletti, Bonnie _93 | Dennis | 2019-06-22 | Installations | Finish Easy Touch Install. Needs WiFi and com cable after programming | Closed | |
| Penning, Russell _110 | Bryan | 2019-04-15 | Repair | Potential improvement in Plumbing: cleaner is on floor returns and should be changed to wall returns, | Quote | |
| Nussbaum, Steven and Barbara _135 | Select One | Choose One | Heater and pump are old it’s a “might do” Potential Heater (propane) Potential filter Pump more info in findings | Quote | ||
| Muzi, Malinda and Elliot _174 | Dennis | 2019-07-29 | Filter Pump | Filter pump wouldn’t fully prime. Used garden hose to create back pressure from pot. Debris came out skimmer. Used plug in skimmer to push to drain, more debris came from drain than had come from skimmer. Pump primed fully thereafter | Closed | |
| Mackin, _63 | Select One | Opening | Switch at equipment needs replacement Remove and store cover, assembly and start up, check chemistry, initial chemicals | On Hold | ||
| Libros, Ernestine _62 | Select One | Opening | closed to eliminate | Closed | ||
| Tannenbaum, Maurice _97 | Select One | Heater | Potential heater (propane) current heater is collapsing on burners, UNSAFE | Pending | ||
| Zimmerman, Bonnie _209 | Dennis | 2019-06-21 | Installations | Install new Mastertemp 400 natural on existing gas supply | Closed | |
| Anderson, Jennifer _11 | Blaize | 2019-06-20 | Installations | Install new 1hp superflo to replace filter pump | Closed | |
| Janoch, Alex _162 | Select One | Opening | CLOSED, POTENTIAL JOBS DONE OR RECORDED Second Week of May to Memorial Day Potential filter, potential cover, potential improvement reorient salt cell and improve plumbing | Closed | ||
| , _241 | Select One | Choose One | eliminated ticket | Closed | ||
| Abbas, Zeesean _247 | Blaize | 2019-01-17 | Choose One | Measure pool for coping and tile renovation | Quote | |
| Nagel, Jen _246 | Evan | 2019-02-05 | Follow up | Set and secured syphon, lower water | Closed | |
| Notebaert, _77 | Bryan | 2019-04-05 | Opening | Closed to eliminate | Closed | |
| Kuhn, Nancy and Gordan _61 | Select One | 2019-04-29 | Opening | Closed to eliminate | Closed | |
| Ruslander, Andrew & Katie _188 | Select One | Opening | Potential Caulk, Potential electric new GFI near pool, Potential light replacement | On Hold | ||
| Hameed, Burhan _50 | Select One | Opening | closed to eliminate | Closed | ||
| Mercante, Charles and Theresa _170 | Select One | Opening | closed to eliminate | Closed | ||
| Seiler, Ronald _192 | Select One | Opening | Closed to eliminate | Closed | ||
| Colen, Joe _34 | Dennis | 2019-06-22 | Service Issue | Replace plug for chem feeder lid | Closed | |
| Carp, Kate and Ned _143 | Bryan | 2019-04-03 | Heater | Closed to eliminate | Closed | |
| Matthai, _66 | Select One | Opening | Potential filter (Old metal one), Potential heater (it's been hit and miss and is old PROPANE) Potential improvement all new valves on suction, also need to continue troubleshoot of poor flow shallow skimmer. also potential deck power wash | On Hold | ||
| Silvestri, _94 | Select One | Opening | Potential filter (old metal), consider pump for spa (could use existing single speed and add VSF for filtration) NOTE: was electrical issue of panel above mini golf taken care of? | On Hold | ||
| Stanton, Linda and Dave _95 | Dennis | 2019-04-24 | Automation | Closed to eliminate recorded elsewhere | Closed | |
| Ridder, _87 | Dennis | 2019-04-09 | TechOpen | Startup etc | Closed | |
| Goodman, _49 | Blaize | 2019-02-08 | Follow up | Set and secure siphon lower water | Closed | |
| Kosseim, _60 | Blaize | 2019-02-08 | Follow up | Set and secure siphon lower water | Closed | |
| Edelman, _40 | Blaize | 2019-02-08 | Follow up | Set and secure siphon lower spa | Closed | |
| Hoffman, 1125 _10 | Dennis | 2019-01-17 | Follow up | The other is final ticket Return to lower water | Closed | |
| Levy, S _16 | Blaize | 2019-02-06 | Follow up | Set and secure siphon lower water | Closed | |
| Scott, T _18 | Evan | 2019-02-06 | Follow up | Set pump in pool to lower water | Closed | |
| Muzi, Malinda & Elliot _174 | Blaize | 2019-02-06 | Follow up | Set and secure siphon lower water | Closed | |
| Thornberg, Bobbi _201 | Blaize | 2019-02-06 | Follow up | Set and secure siphon lower water | Closed | |
| Mays, _130 | Evan | 2019-02-06 | Follow up | Set and secure syphon, lower water | Closed | |
| Termini, _98 | Blaize | 2019-02-06 | Follow up | Set and secure siphon, lower water | Closed | |
| Aichenbaum, _22 | Blaize | 2019-02-06 | Follow up | Set and secure siphon lower water. | Closed | |
| Alles, _23 | Blaize | 2019-02-06 | Follow up | Set and secure siphon lower water | Closed | |
| Kuhn, _61 | Blaize | 2019-02-06 | Follow up | Set and secure sipon lower water | Closed | |
| Doghramji, Rose _4 | Evan | 2019-02-05 | Follow up | Set and secure syphon, lower water | Closed | |
| Shaw, Anita _193 | Evan | 2019-02-05 | Follow up | NOTE; THIS TICKET HAS WORK PERFORMED BUT WAS LEFT OPEN closed to eliminate Set and secure syphon, lower water | Closed | |
| Seiler, Ron _192 | Evan | 2019-02-05 | Follow up | Set and secure syphon, lower water | Closed | |
| Palmer, _80 | Evan | 2019-02-05 | Follow up | Set and secure syphon, lower water | Closed | |
| Karpinski, _57 | Blaize | 2019-02-05 | Follow up | Set and secure siphon,lower water | Closed | |
| Detora, _129 | Evan | 2019-02-05 | Follow up | Set and secure syphon, lower water | Closed | |
| Jenkins, _56 | Blaize | 2019-02-05 | Follow up | Set and secure siphon, lower water | Closed | |
| Stanton, _95 | Blaize | 2019-02-05 | Follow up | Set and secure siphon lower water | Closed | |
| Mehta, Bimal _169 | Evan | 2019-02-05 | Follow up | Set and secure syphon, lower water | Closed | |
| D'Orazio, _39 | Evan | 2019-02-05 | Follow up | Set and secure syphon, lower water | Closed | |
| Crowl, _36 | Evan | 2019-02-05 | Follow up | Lower water in spa | Closed | |
| Whalen, _109 | Blaize | 2019-02-05 | Follow up | Set pump to lower water | Closed | |
| Ruslander, Andrew & Katie _188 | Evan | 2019-02-05 | Follow up | Set and secured syphon in spa only | Closed | |
| Ney, _75 | Blaize | 2019-02-04 | Follow up | Set and secure siphon, lower water | Closed | |
| Feinzig Schwartz, Emily _230 | Blaize | 2019-02-04 | Follow up | Set and secure syphon, lower water | Closed | |
| Weinstein, _104 | Blaize | 2019-02-04 | Follow up | Set and secure syphon, lower water | Closed | |
| Matthai, _66 | Blaize | 2019-02-04 | Follow up | Set and secure syphon, lower water | Closed | |
| Wilson, _105 | Blaize | 2019-02-04 | Follow up | Set and secure syphon, lower water | Closed | |
| Margolis, _65 | Blaize | 2019-02-04 | Follow up | Set and secure syphon, lower water | Closed | |
| Keenan, Bill & Nancy _164 | Blaize | 2019-02-04 | Follow up | Set and secure syphon, lower water | Closed | |
| Bari, _27 | Blaize | 2019-02-04 | Follow up | Set and secure syphon, lower water | Closed | |
| Abrams, _20 | Blaize | 2019-02-04 | Follow up | Set and secure syphon, lower water | Closed | |
| Liss, _211 | Blaize | 2019-02-04 | Follow up | Set and secure syphon, lower water | Closed | |
| Gregorchuck, C _3 | Blaize | 2019-01-28 | Follow up | Set and secure syphon, lower water | Closed | |
| Rossello, _90 | Blaize | 2019-01-28 | Follow up | Set and secure syphon, lower water | Closed | |
| Chiaradonna, _32 | Blaize | 2019-01-28 | Follow up | Set and secure syphon, lower water | Closed | |
| Kall, _210 | Blaize | 2019-01-28 | Follow up | check cover pumps | Closed | |
| Hameed, _50 | Blaize | 2019-01-25 | Follow up | Set and secure syphon, lower water | Closed | |
| DeCroisset, _38 | Blaize | 2019-01-25 | Follow up | Set and secure syphon, lower water | Closed | |
| Thomas, Natasha _99 | Blaize | 2019-01-25 | Follow up | Set and secure syphon, lower water | Closed | |
| Spieler, Eric & Hope _198 | Blaize | 2019-01-25 | Follow up | Set and secure syphon, lower water | Closed | |
| Scott, R _14 | Blaize | 2019-01-25 | Follow up | Set and secure syphon, lower water | Closed | |
| Coen, _119 | Blaize | 2019-01-25 | Follow up | Started pump back up to pump out water | Closed | |
| Ridder, _87 | Blaize | 2019-01-25 | Follow up | Set and secure syphon, lower water | Closed | |
| Philbin, _83 | Blaize | 2019-01-25 | Follow up | Set and secure syphon, lower water | Closed | |
| Lemmon, _120 | Blaize | 2019-01-25 | Follow up | Set and secure syphon, lower water | Closed | |
| O'Grady, _78 | Blaize | 2019-01-25 | Follow up | Took tarp out of pool; currently filling up pool | Closed | |
| Jacoby, _55 | Blaize | 2019-01-23 | Follow up | Set and secure syphon, lower water | Closed | |
| Levy, R _13 | Blaize | 2019-01-23 | Follow up | Set and secure syphon, lower water | Closed | |
| Goldfarb, _47 | Blaize | 2019-01-23 | Follow up | Set and secure syphon, lower water | Closed | |
| Chulik, _128 | Blaize | 2019-01-23 | Follow up | Set and secure syphon, lower water | Closed | |
| Bradbeer, _29 | Blaize | 2019-01-23 | Follow up | Set and secure syphon, lower water | Closed | |
| Tulin, _100 | Blaize | 2019-01-23 | Follow up | Set and secure syphon, lower water | Closed | |
| Trager, _111 | Blaize | 2019-01-23 | Follow up | When we arrived water level was already 8 inch | Closed | |
| Rubin, _91 | Blaize | 2019-01-23 | Follow up | Set and secure syphon, lower water | Closed | |
| Hudson, Sandra _161 | Blaize | 2019-01-23 | Follow up | Set and secure syphon, lower water | Closed | |
| Hoffman, 1401 _8 | Blaize | 2019-01-23 | Follow up | Set and secure syphon, lower water | Closed | |
| Goyne, Emily _158 | Blaize | 2019-01-21 | Follow up | Set and secure siphon, lower water | Closed | |
| Serletti, _93 | Blaize | 2019-01-22 | Choose One | Hi Bryan, > I noticed the hot tub water level keeps going down and discovered there is a leak in the shed. I know it is freezing out but do you have anybody to send out to look at it in the next day or two? > thanks > Bonnie Serletti | Closed | |
| Ford, Anne & David _125 | Blaize | 2019-01-19 | Follow up | Set and secure syphon, lower water | Closed | |
| Hansen, _123 | Blaize | 2019-01-19 | Follow up | Set and secure syphon, lower water | Closed | |
| Scholl, Richard _218 | Blaize | 2019-01-19 | Follow up | Set and secure syphon, lower water | Closed | |
| Voissard, Lisa _203 | Blaize | 2019-01-19 | Follow up | Set and secure syphon, lower water | Closed | |
| O'Toole, Pat _177 | Blaize | 2019-01-17 | Follow up | Set and secure syphon | Closed | |
| Binnion, _28 | Blaize | 2019-01-17 | Follow up | Set and secure syphon, lower water | Closed | |
| Hoffman, 1125 _10 | Dennis | 2019-01-17 | Follow up | Return to lower water | Closed | |
| Hoffman, 1022 _9 | Dennis | 2019-04-02 | Heater | Heater venting in new equipment enclosure | Closed | |
| Deckelbaum, Lois _150 | Blaize | 2019-01-17 | Follow up | Set and secure syphon, lower water | Closed | |
| Hoffman, 1024 _7 | Dennis | 2019-01-17 | Follow up | Return to lower water | Closed | |
| Ryan, David & Kelly _189 | Dennis | 2019-01-17 | Follow up | Return to lower water, also reinstall gizmo | Closed | |
| Cashman, Donna _244 | Dennis | 2019-01-16 | Closing | Attempt closing | Closed | |
| Vetkina, _103 | Dennis | 2019-01-16 | Follow up | Set and secure syphon, lower water | Closed | |
| Housman, _53 | Dennis | 2019-01-16 | Follow up | Set and secure syphon, lower water | Closed | |
| Naik, Archit _76 | Dennis | 2019-01-16 | Follow up | Set and secure siphon, lower water | Closed | |
| Tannenbaum, _97 | Dennis | 2019-01-16 | Follow up | Set and secure siphon, lower water | Closed | |
| Goldstein, Judi & Buzz _157 | Dennis | 2019-01-16 | Follow up | Set and secure siphon, lower water | Closed | |
| Strode, _126 | Dennis | 2019-01-15 | Follow up | Set and secure syphon, lower water | Closed | |
| Bucklee, _114 | Dennis | 2019-01-15 | Follow up | Set and secure syphon, lower water | Closed | |
| Katz, _58 | Dennis | 2019-01-15 | Follow up | Set and secure syphon, lower water | Closed | |
| Nally, _74 | Dennis | 2019-01-15 | Follow up | Set and secure syphon, lower water | Closed | |
| Abruzee, _21 | Dennis | 2019-01-15 | Follow up | Lower water | Closed | |
| Rosen, _89 | Dennis | 2019-01-15 | Follow up | Set and secure syphon to lower water | Closed | |
| Colen, _34 | Dennis | 2019-01-15 | Follow up | Set and secure syphon to lower water | Closed | |
| Figures, _44 | Blaize | 2019-01-15 | Follow up | Set and secure syphon | Closed | |
| Rauch, Richard _232 | Select One | Opening | DUPLICATE TICKET, added date to original opening ticket. Scheduled Opening | Closed | ||
| A, Not Listed _117 | Select One | 2018-12-21 | Follow up | Pool work | New | |
| Spieler, Eric & Hope _198 | Bryan | Choose One | Additional Work Required Contact to schedule access (unlock door) reassembly of filter, also lower water level | New | ||
| Levy, R _13 | Select One | Follow up | Performed 11/29 Check water level and debris on cover. Clean off as needed. For January | Closed | ||
| Schmerling, Ariel _242 | Dennis | 2019-06-06 | Installations | New master temp 400, BWA delivered | Closed | |
| Schmerling, Ariel _242 | Blaize | 2018-12-17 | Choose One | Potential salt system, caulk, Investigate | Closed | |
| Spieler, Eric & Hope _198 | Dennis | 2018-12-20 | Follow up | Check ‘tube’ near heater. Door will be unlocked | Closed | |
| Weinstein, _104 | Select One | Choose One | HI Sue, Can you email me a copy of the paperwork for the relining of the pool and the coping that you did a few years ago? Our house is for sale and a potential buyer is asking for it and I haven't been able to find our copy. Thanks. Steve Weinstein | Closed | ||
| Schmerling, Ariel _242 | Dennis | 2019-07-15 | Repair | Seal wire spa light niche, replace spa light bulb, relocate WiFi antenna, NOTE spa returns AT bench unable to install eyes, also she said booster was running after scheduled time | Closed | |
| VanHouten, _124 | Select One | 2018-12-17 | Covers | Hi Bryan and Sue, Yet another change in plans from George our mason. Now he recommends covering the pool whereas before he said he wanted it open. Water level will need to be lowered and cover installed. He said he can secure the cover as needed when he begins working. Let me know when you can do it. Thanks, David | Closed | |
| Pierce, Ray _181 | Bryan | 2018-12-10 | Covers | Water is low and in danger of ripping cover on spa. | Closed | |
| Maguire, _64 | Dennis | 2018-12-07 | Choose One | Yard lights not working | Closed | |
| Spector, Alex _196 | Select One | 2019-05-20 | Opening | Closed to eliminate | Closed | |
| Maguire, _64 | Select One | Choose One | My wife emailed you: I cannot get the landscape lights to come on and the panel says that the filter pump and spa are running for freeze protect Will u pls fix by the weekend? | Closed | ||
| Pierce, Ray _181 | Dennis | 2019-09-16 | Closing | Closed and covered, no cover pump DIRECTIONSWRITTEN | Closed | |
| Hoffman, 1022 _9 | Dennis | 2019-01-17 | Installations | Identify parts and determine vendor Pick up and deliver two Mastertemp vent takeoffs and two roof flanges so locations can be determined. Customer Hoffman, 1022 Technician Dennis Date 12/05/2018 | Closed | |
| Maguire, _64 | Dennis | 2018-12-05 | Automation | Make landscape lights functional | Closed | |
| Hoffman, 1022 _9 | Dennis | 2018-12-05 | Choose One | Meet with David re: building enclosing equipment | Closed | |
| Krasowski, Joe _228 | Select One | Covers | Measure for cover | Pending | ||
| Adams, Jeff _240 | Sue | 2018-09-17 | Closing | Close and cover | Closed | |
| Naldzin, Lauren & Matt _175 | Sue | 2018-09-17 | Closing | Close and cover, no vac | Closed | |
| Hoffman, 1022 _9 | Dennis | 2018-11-21 | Follow up | Winterize fresh water fill lines | Closed | |
| Huber, _54 | Dennis | 2018-11-19 | Covers | Clean pool (old tarp was trashed), install new solid cover | Closed | |
| Figures, _44 | Dennis | 2018-11-13 | Follow up | Clean off mesh cover and tighten | Closed | |
| Hoffman, 1022 _9 | Dennis | 2018-11-07 | Closing | Close pool and spa (no covers) | Closed | |
| Chulik, _128 | Sue | 2018-10-09 | Closing | Close and cover | Closed | |
| Pierce, Ray _181 | Dennis | 2018-11-05 | Follow up | Water low in spa | Closed | |
| Werner, Nicole _219 | Dennis | 2018-11-01 | Closing | Close and install new solid cover | Closed | |
| Rubin, _91 | Dennis | 2019-03-29 | Opening | DUPLICATE TICKET??? Showed up after I closed same ticket? Remove and store cover, assembly and start up, check chemistry, initial chemicals, first vac Potential filter pump VSF, Potential UV, Cleaner and bin at shop, 6 anchors need to be redone, Pump leaking? | Closed | |
| Rubin, _91 | Dennis | 2018-11-01 | Closing | Close and cover, algaecide and stain treat, bin at shop | Closed | |
| Singer, Mel _195 | Dennis | 2018-08-15 | Closing | Close and cover | Closed | |
| Nally, _74 | Dennis | 2018-10-10 | Closing | Close and cover | Closed | |
| Levy, Rochelle _13 | Select One | Covers | closed to eliminate info in findings | Closed | ||
| Levy, R _13 | Bryan | 2018-11-29 | Follow up | Check cover and water level | Closed | |
| Detora, _129 | Bryan | 2018-11-29 | Closing | 11/21 set pump to manual speed (24 hours to avoid freezing) Partial closing | Closed | |
| Detora, Gabrielle and David _129 | Select One | Opening | closed to eliminate | Closed | ||
| Chulik, _128 | Dennis | 2018-11-29 | Follow up | Anchor extract | Closed | |
| Chulik, Steve and Michel _128 | Select One | Opening | closed to eliminate | Closed | ||
| Fox, John and Cheryl _153 | Dennis | Choose One | Potential Filter Pump (currently 2 speed which wasted electricity, good VSF opportunity) Potential filter but could try to just replace malfunctioning 6way, Potential heater (propane, wasn't working, old one like model replaced at Housman, probably multiple issues) | Quote | ||
| Morrison, _73 | Select One | Choose One | Longer straps for cover | Closed | ||
| Fox, John & Cheryl _153 | Bryan | 2018-11-29 | Service Issue | Verify what breakers can be on and off NOTE opening ticket advises to label all breakers | Closed | |
| Kall, _210 | Bryan | 2018-11-28 | Repair | Sold and installed cover pump from adcock | Closed | |
| Maguire, _64 | Select One | Choose One | DUPLICATE Will close our spa pls? It's too cold to use. Thx | Closed | ||
| O'Toole, Bill _79 | Select One | Follow up | Verify cover pump Additional Work Required Jason’s list says cover care pump needed | Pending | ||
| Levy, R _13 | Select One | 2018-11-29 | Follow up | DUPLICATE TICKET Verify water level | Closed | |
| Thomas, Natasha _99 | Select One | Choose One | Provide Winter Service and Water Removal of Mesh cover | New | ||
| Karpinski, _57 | Bryan | 2019-04-26 | Choose One | Old message about billing | Closed | |
| Goldstein, Judi & Buzz _157 | Select One | Follow up | DUPLICATE TICKET Shakya the caretaker at Judi Goldstein says the guys still did not put the heavy duty spa cover on the pool for winter. Is that on the go back list? | Closed | ||
| Usher-Murphy, _19 | Bryan | 2018-12-10 | Service Issue | Hi Bryan, I was not aware that ownership and management had changed. Is Sue no longer the owner of the company? FYI, Do you know that the circuit board for our pool heater is removed and stored through the winter? Otherwise the mice nest on it and destroy it with urine. I’ll wait for a response from you and thanks. | Closed | |
| Levy, Rochelle _13 | Select One | Tile | Customer Request: reattach tiles. She actually has cracked tiles she wants removed and replaced. She has some tile, I counted 12 clean and 6 with cement on them. There are many cracked and some have been custom cut to fit around eye bolts (old safety rope?) that would probably require wet saw. I originally thought it wouldn't be required this is a bigger job that might need to be done from scaffolding with water lowered, grinder to cut out bad tiles and mortar setting instead of epoxy. | Pending | ||
| Fine, _45 | Dennis | 2018-11-21 | Leak Detection | I assume that there’s nothing to be done about this until spring, but just in case... From the way in which the pool cover is sitting, it appears that our pool may be empty and not just drained below the level of the piping. Your thoughts? | Closed | |
| Anderson, B _1 | Bryan | Choose One | BFM alarm called and said they never got a contract from you. 215-364-7160 They are going to disconnect the service if they don't hear from you soon. | Closed | ||
| Scutti, Dominic _191 | Select One | Covers | Probably came up because of water loss (did it go through cover?) we epoxied the pool light, (reported elsewhere Pick up cover, bring in to patch (see note in findings) | Closed | ||
| Meth, _70 | Bryan | Choose One | Don Meth does not understand why he is getting a text from you. He has no clue about this and wants to understand what is going on. Do you want to call him or me? 215-990-8831 | Closed | ||
| Ridder, Kim _87 | Select One | Choose One | CLOSED, ORIGINAL TEXT IN FINDINGS | Closed | ||
| Kumar, Ajaya _239 | Bryan | 2019-04-03 | Choose One | Need to check status of this customer, original info in work performed | Scheduled | |
| Merino, Edgar _236 | Select One | Opening | Have to waste to street. Can take 3 hoses. Will need new backwash line | On Hold | ||
| Lemmon, _120 | Dennis | 2018-11-21 | Follow up | Blow fresh water | Closed | |
| Mayson, Dane & Michelle _167 | Blaize | 2018-12-17 | Covers | Told her about new type ball for spa. They want one | Closed | |
| Hollander, Alexis _52 | Jason | 2018-11-15 | Follow up | Use sump pump with float switch and enough hose to reach drain in yard to lower water. Come back to pick up equipment when ready | Closed | |
| Merino, Edgar _236 | Blaize | 2018-11-13 | Closing | NOTE; HE IS TO BUY PUMP AND PLACE ON STEP TO FINISH LOWERING Close and cover | Closed | |
| Conway, Ottilie _121 | Bryan | Follow up | Cover care pump failed, new one used to replace. Warranty follow up? Old one at shop | Closed | ||
| O'Toole, Bill _79 | Jason | 2018-11-12 | Follow up | Check skimmer plug, ensure gizmo placement, recover with tarp and water boxes | Closed | |
| O'Toole, Bill _79 | Select One | Follow up | From: Susan Wolfe | Closed | ||
| Bucklee, _114 | Blaize | 2019-04-27 | Opening | Swim 5/3 Cleaner at shop Remove and store cover, assembly and start up, check chemistry, initial chemicals | Closed | |
| Bucklee, Karen _114 | Dennis | 2019-04-03 | Choose One | Closed to eliminate | Closed | |
| Rossello, Richard and Bonnie _90 | Select One | Follow up | CLOSING NON-USED TICKET FROM PRIOR SEASON Hello, We tried to use the pool heater and despite all the work we recently had done to it, it did not work. Please help! Thank you, Richard | Closed | ||
| Mayson, Dane & Michelle _167 | Blaize | 2018-11-12 | Follow up | Cover Pump Install and remove the old pump. Check water levels | Closed | |
| Figures, _44 | Bryan | Follow up | bryan ticket to follow-up with stain protector, algaecide and cleaner program | Quote | ||
| Figures, _44 | Select One | Follow up | DUPLICATE TICKET | Closed | ||
| , Vicki _235 | Bryan | Follow up | Call to inform decision “out of area”? Vicki who found you on home advisor, wants an indoor pool emptied in West Chester, 610-639-6749 | Closed | ||
| Hollander, Alexis _52 | Bryan | 2018-11-08 | Follow up | Alexis Hollander called to say there is a hose coming out of the pool which is dumping water on top of the cover and wants somebody to come out and figure out what it going on. Update: Hi Sue I left a voice mail this morning on the 825 9471 phone number-not sure if I called the right number. Our pool has a hose running from the water to the cover and it is flowing freely enough that I can hear the water running from my porches. Is that intentional? Thanks, Alexis | Closed | |
| Joson, William _229 | Select One | Follow up | DUPLICATE TICKET | Closed | ||
| Crowell, Beth & Peter _149 | Select One | Follow up | I saw Beth Crowell last night, (of Beth and Peter Crowell in Phoenixville). She said the gurgling sound is still happening. Sounds like a plug is loose? Probably Den needs to go and tighten it or maybe reblow the line. Maybe you guys are on it already but just letting you know. | Closed | ||
| Verbos, _102 | Blaize | 2018-11-05 | Closing | Close and cover with tarp | Closed | |
| Bagga, _25 | Select One | Follow up | Leak coming from filter pump Could not vac pool. When system left in auto and skimmers off so as to not lose prime can NOT prime vac hose with valves isolating deep end skimmer. Pool has to be left in service and level consistently maintained | New | ||
| Jovinelly, Catherine _215 | Dennis | 2018-11-05 | Follow up | Clean filter, blow skim, bring in cleaner | Closed | |
| Chulik, Steve and Michel _128 | Select One | Cleaner | closed to eliminate | Closed | ||
| Lemmon, _120 | Bryan | Follow up | Her old filter is in bad shape (an awful type) and the whole element is shot Recommend replacement with FNSP48 quote | Quote | ||
| Jordan, Lauren _163 | Select One | Follow up | Can I send you a credit card number to pay for the two invoices? I also wanted to confirm when someone would be coming back to put the pins in on the concrete. | New | ||
| Milestone, _71 | Select One | Opening | Potential filter. Element in shop for repair | On Hold | ||
| Kozmina, Natalia _223 | Bryan | Choose One | Filter grid in shop( cracked manifold) Quote for new FNSP top manifold | Quote | ||
| Kozmina, Natalia _223 | Select One | Opening | Element in shop( cracked manifold) Stuff stored in shed in garage, where oil tanks are | On Hold | ||
| Polak, Aaron _85 | Dennis | 2019-06-20 | Installations | Install new VSF for filter pump, new FNSP 48 with 6way. Comm cable connected in panel according to info found but not plugged in till we verify exact process. | Closed | |
| Mayson, Dane & Michelle _167 | Dennis | 2018-11-01 | Follow up | Relocate cover pump from under to on cover | Closed | |
| Crowell, Beth & Peter _149 | Dennis | 2018-11-14 | Follow up | Inspect gurgling sound from under cover | Closed | |
| Jovinelly, Catherine _215 | Select One | 2018-11-06 | Follow up | DUPLICATE TICKET Clean filter, check skim winterizing, bring cleaner (check work order) | Closed | |
| Caparo, Tina & Dab _142 | Dennis | 2018-10-31 | Closing | Close and cover | Closed | |
| Penning, _110 | Dennis | 2018-10-31 | Closing | Close and cover | Closed | |
| Mayson, Dane & Michelle _167 | Dennis | 2018-10-31 | Closing | Close and cover with new duplicate | Closed | |
| Doghramji, Rose _4 | Dennis | 2018-10-31 | Closing | Close and cover | Closed | |
| Abrams, _20 | Jason | 2018-11-14 | Follow up | NOTE need to lower water | Closed | |
| Lasseter, Jarkeer _133 | Bryan | Follow up | NOTE has wall suction MUST BE CHANGED can be converted to skimmer I believe we must insist on this for safety reasons | Quote | ||
| Rauch, Richard _232 | Dennis | 2018-11-01 | Repair | Pipe repair when water is lowered enough. Main drain has cracked elbow 11/8 follow up to check, blow maindrain line, backfill hole dug for repair and replace cover | Closed | |
| Maguire, Lisa _64 | Dennis | 2019-06-24 | Dive | Dive to replace main drain cover | Closed | |
| Maguire, _64 | Dennis | 2018-10-25 | Closing | Close and cover pool only | Closed | |
| Maguire, _64 | Dennis | 2018-11-30 | Closing | Ready to Close spa this week. blow pool returns (see W.O.) | Closed | |
| Hollander, Dave and Alexis _52 | Select One | 2019-05-13 | Opening | Closed to eliminate | Closed | |
| Hollander, _52 | Dennis | 2018-10-29 | Closing | Close and cover | Closed | |
| Feinzig Schwartz, Emily _230 | Select One | Opening | DUPLICATE TICKET | Closed | ||
| Hansen, _123 | Jason | 2018-11-15 | Follow up | Pick up cover pump and hose, return cord to Scholl. It can go in the room where equipment is, House is next door | Closed | |
| Hansen, _123 | Dennis | 2018-10-30 | Closing | Close and cover, slide and main drain not connected, mesh | Closed | |
| Voissard, Lisa _203 | Select One | Opening | Element Brought In (Replace?), Stuff in large shed back of property, cover pump on step | On Hold | ||
| Feinzig Schwartz, Emily _230 | Select One | 2019-05-13 | Opening | Closed to eliminate | Closed | |
| Voissard, Lisa _203 | Dennis | 2018-10-30 | Follow up | Verify pump status. In pool on step | Closed | |
| Feinzig Schwartz, Emily _230 | Jason | 2018-11-15 | Follow up | Pull syphon, check chemistry | Closed | |
| Crowl, _36 | Blaize | 2018-11-12 | Follow up | Patch cover with black tape, return tape to Bryan. Measure for cover. | Closed | |
| Katz, Sheila _58 | Dennis | 2020-11-02 | Follow up | Main drain didn’t blow. Not connected? Was eliminated by renovation contractor | Closed | |
| Williams, Hugh _205 | Select One | Opening | Will need new superpump pot plug | On Hold | ||
| Williams, Hugh _205 | Bryan | Follow up | Breakers not off. Customer went out, no access to garage. Call to arrange? | Closed | ||
| Moyer, Teresa _234 | Sue | 2018-10-23 | Closing | Close and cover Customer: Moyer, Teresa | Closed | |
| Gregorchuck, S _17 | Dennis | 2018-10-30 | Closing | Black Rock Road finish closing, move stuff to garage, cover pool | Closed | |
| Williams, Hugh _205 | Dennis | 2018-10-29 | Closing | Close and cover, tarp and water boxes | Closed | |
| Wilson, _105 | Blaize | 2018-11-08 | Closing | Close And cover | Closed | |
| Serletti, _93 | Dennis | 2018-11-08 | Closing | Close pool only, install spa cover Please call next week to confirm the closing | Closed | |
| Spewak, Michael & Karen _197 | Dennis | 2018-11-05 | Closing | Ready to Close Thursday or Friday Close and cover | Closed | |
| Katz, _58 | Dennis | 2018-10-29 | Closing | Close and drill new anchors in new deck for cover on site | Closed | |
| Rauch, Richard _232 | Select One | 2019-05-20 | Opening | MasterTicket closed | Closed | |
| Libros, _62 | Select One | 2018-11-29 | Follow up | Do we have them? Replace some straps with longer at deep end (about 6) | Pending | |
| McCarver, _67 | Sue | 2018-10-23 | Closing | Close and cover | Closed | |
| VanHouten, _124 | Dennis | 2018-11-08 | Closing | Blow lines only, mason will be replacing deck (paver, stone) Technician: Jim Date: 10/26/2018 Repairs Requested: Push pull valve snapped off and needs to be replaced | Closed | |
| 1024 Spring Mill Rd, Hoffman _7 | Select One | Opening | COVERED ONN OTHER TICKETS Stuff by garage far side of house, pool supply bucket at equipment | Closed | ||
| Goodman, Maryclaire _49 | Dennis | 2020-12-08 | Opening | CLOSED Potential Plaster SEE EMAIL Cable needs to be redone, she wants to replaster next year. Stuff in garage | Closed | |
| Goodman, _49 | Dennis | 2018-10-25 | Closing | Close and cover | Closed | |
| Elkins, _41 | Select One | Opening | element brought in, Potential Blower (doesn’t work replace or eliminate?) . Stuff in basement. | On Hold | ||
| Elkins, _41 | Dennis | 2018-10-25 | Closing | Close and cover | Closed | |
| O'Conner-Eicke, Kathleen _176 | Dennis | 2019-06-17 | Installations | Install new 60 sq ft FNSP with 6way. We rearranged so the valve was accessible from the front and ran Backwash tube between the filter valve and with a PVC end secured into the drain they use for discharge | Closed | |
| O'Conner-Eicke, Kathleen _176 | Dennis | 2018-10-25 | Closing | Close and cover | Closed | |
| Elgart, Robert & Wendy _152 | Dennis | 2018-10-25 | Closing | Close and cover, antifreeze in vertical suction valves | Closed | |
| Elgart, Robert & Wendy _152 | Blaize | 2019-04-16 | PrepOpen | Swim blank Remove and store cover, assembly and start up, check chemistry, initial chemicals | Closed | |
| Hoffman, 1010 _6 | Select One | Opening | Closed to eliminate | Closed | ||
| Hoffman, 1010 _6 | Dennis | 2018-11-13 | Follow up | NOTE GFCI won’t stay on, seems to be the outlet itself because it doesn’t even click when reset, needed for cover pump, old tarp on deck needs cleaned, folded and brought to shop, ADD antifreeze to old lines? Bring new bucket for supplies, 5 more coping | Closed | |
| Otero, _106 | Sue | 2018-10-24 | Closing | Close and cover, algaecide | Closed | |
| Hoffman, 1125 _10 | Select One | Choose One | Potential filter Old metal and 6way should be replaced, Potential improvement also should add valve while pool is plugged. Also need to permanently plug two small returns that leak | Quote | ||
| Hoffman, 1125 _10 | Select One | Follow up | Syphon. Blow fresh water? (Check with Hoffman) | Closed | ||
| Hoffman, 1125 _10 | Sue | 2018-10-24 | Closing | Close and cover | Closed | |
| Hoffman, 1010 _6 | Dennis | 2018-10-24 | Closing | Close and cover (tarp) | Closed | |
| Gregorchuck, S _17 | Select One | 2019-04-08 | Opening | Closed to eliminate | Closed | |
| Levy, R _13 | Jason | 2018-11-14 | Follow up | Pull syphon | Closed | |
| Levy, R _13 | Dennis | 2018-10-24 | Closing | Close and cover, repair cover | Closed | |
| Gregorchuck, S _17 | Dennis | 2018-10-23 | Closing | Close and cover | Closed | |
| Stanton, Linda and Dave _95 | Select One | Opening | Closed to eliminate | Closed | ||
| Morrison, Andrew _73 | Blaize | 2019-09-10 | Closing | Closed and covered scheduled for 10th (Stuff in equipment room) | Closed | |
| Stanton, _95 | Dennis | 2018-10-24 | Closing | Close and cover, check remote, blow fresh line that feeds fill spout | Closed | |
| Morrison, _73 | Dennis | 2018-10-24 | Closing | Close and install duplicate cover | Closed | |
| Shelly, Liss _194 | Dennis | 2019-07-03 | FilterElement | 7/2 inspection revealed bad grids and manifold. Need to replace 1hour 7/3 new pentair size 48 element installed. Pool started up on MD to test-ok. Left off do to water level.NOTE: hose is on | Closed | |
| Shelly, Liss _194 | Dennis | 2018-11-13 | Follow up | Check chems, investigate drain line that didn’t blow | Closed | |
| Shelly, Liss _194 | Dennis | 2018-10-23 | Closing | Close and cover, reinstalling mesh with old cable but new anchors | Closed | |
| Morris, _72 | Sue | 2018-10-11 | Closing | Close and cover with new tarp | Closed | |
| Gallagher, Jay _227 | Sue | 2018-10-04 | Closing | Close and cover | Closed | |
| Fox, John & Cheryl _153 | Sue | 2018-10-10 | Closing | Close and cover | Closed | |
| Libros, _62 | Sue | 2018-10-05 | Closing | Close and cover with new duplicate cover. | Closed | |
| Rauch, Richard _232 | Dennis | 2018-10-27 | Repair | Pipe leaking at equipment | Closed | |
| Feinzig Schwartz, Emily _230 | Dennis | 2018-10-30 | Closing | 440 Caversham Road, Bryn Mawr PA 19010 Close Pool - the cover is sitting next to the garage in the driveway | Closed | |
| Joson, William _229 | Dennis | 2018-11-07 | Closing | 350 Grays Ln, Haverford, PA 19041 Blow Lines and Sprinkler Lines (4 Zones) | Closed | |
| O'Grady, _78 | Sue | 2018-10-22 | Closing | Close and cover | Closed | |
| Nulu, Suresh _257 | Dennis | 2019-04-23 | TechOpen | Follow up to Blaize prep | Closed | |
| Ridder, _87 | Select One | 2019-04-04 | Follow up | to be handled at opening | Closed | |
| Ridder, _87 | Sue | 2018-10-22 | Closing | Close and cover | Closed | |
| Borguet, Eric & Malita _139 | Dennis | 2018-10-22 | Closing | Close and cover | Closed | |
| Karpinski, _57 | Dennis | 2018-10-22 | Closing | Close and cover, algaecide and stain treat | Closed | |
| Karpinsky, Robert _57 | Select One | Repair | Potential: new skimmer, Spider Gasket for 6 way, Jandy insert return side, replace space saver with Jandy valves currently has no gfi/outlet at pool equipment pad. More in findings | Quote | ||
| Stanton, _95 | Dennis | 2018-10-24 | Closing | DUPLICATE TICKET In addition to the closing, please see if you can tell what is wrong with there remote before closing the pool on Wednesday. Instructed client to leave remote next to cover in garage. Please lock the garage door before leaving. | Closed | |
| Karpinsky, Robert _57 | Dennis | 2019-07-08 | Service Issue | Install 4 new spa eyes. Replace missing weir door. Restored water level while there. | Closed | |
| Eisner, _127 | Jason | 2019-04-22 | OpenVac | Vac to waste, check cleaner, if ok set timer for booster | Closed | |
| Eisner, _127 | Dennis | 2018-10-22 | Closing | Close and cover | Closed | |
| Krasowski, Joe _228 | Select One | Opening | closed to eliminate | Closed | ||
| Baldino, _26 | Jason | 2018-11-13 | Follow up | extension cord for cover pump at Jaffery Rd. | Closed | |
| Baldino, _26 | Sue | 2018-10-17 | Closing | Close and cover | Closed | |
| Conway, _121 | Dennis | 2018-10-29 | Follow up | Pump is bad, brought to shop. Replace with new? Check out the cover pump and make sure it is functioning properly and cutting off. | Closed | |
| Krasowski, Joe _228 | Sue | 2018-10-17 | Closing | Close and cover NOTE cover unusable, | Closed | |
| Stern, Marylin & Jerry _200 | Dennis | 2018-10-19 | Closing | Winterize solar system | Closed | |
| Scott, R _14 | Dennis | 2018-10-19 | Closing | Close and cover | Closed | |
| Camp, _31 | Dennis | 2019-05-03 | Opening | Opened, Running in service, filling | Closed | |
| Camp, _31 | Dennis | 2018-10-19 | Closing | Close and cover NOTE all breakers off, shouldn’t need for outdoor lights (Melanie knows) | Closed | |
| Sydney, _115 | Dennis | 2018-10-19 | Closing | Close and cover | Closed | |
| Hoffman, 1024 _7 | Dennis | 2018-10-19 | Closing | Close and cover | Closed | |
| Bari, _27 | Sue | 2018-09-21 | Closing | Close and cover | Closed | |
| Jacoby, _55 | Jason | 2018-11-12 | Follow up | Syphon | Closed | |
| Jacoby, _55 | Select One | Opening | Potential new valves, filter pump (needs!) also Filter. See 'work performed' for more info | On Hold | ||
| Jacoby, _55 | Dennis | 2018-10-18 | Closing | Close and cover | Closed | |
| Vetkina, Inga _103 | Dennis | 2020-04-25 | Opening | Follow up to opening after new filter installed | Entered into aACE | |
| Vetkina, _103 | Dennis | 2018-10-18 | Closing | Close and cover | Closed | |
| Patterson, Blaine _179 | Select One | Opening | Potential filter and 6way, Push/pull didn’t hold when blowing, GFCI at equipment needs in use cover, stuff in garage | On Hold | ||
| Fuiman, Scott & Margie _154 | Select One | Opening | Potential NEEDS; All equipment needs to be replaced. Heater unsafe, Anthony filter can’t be opened and resealed, push/pull doesn’t hold and can’t be rebuilt, filter pump working but poor condition similar for booster | On Hold | ||
| Patterson, Blaine _179 | Dennis | 2018-10-18 | Closing | NOTHING DONE TO HOT TUB Close and cover | Closed | |
| Fuiman, Scott & Margie _154 | Dennis | 2018-10-18 | Closing | Close and cover | Closed | |
| Ryan, David and Kelly _189 | Dennis | 2019-07-08 | Cleaner | Replaced broken stub fitting for cleaner line. Set timers, checked program and checked cleaner operation. OK | Closed | |
| Aichenbaum, _22 | Sue | 2018-09-27 | Closing | Closed | ||
| Tulin, _100 | Sue | 2018-09-27 | Closing | Closed | ||
| Kozmina, Natalia _223 | Sue | 2018-10-10 | Closing | Close and cover | Closed | |
| O'Toole, Bill _79 | Sue | 2018-10-09 | Closing | Closed | ||
| Goyne, Emily _158 | Sue | 2018-10-08 | Closing | Closed | ||
| Thomas, _99 | Sue | 2018-10-08 | Closing | Closed | ||
| Philbin, _83 | Sue | 2018-10-08 | Closing | Closed | ||
| Libros, _62 | Sue | 2018-10-05 | Closing | DUPLICATE TICKET | Closed | |
| Tannenbaum, _97 | Sue | 2018-10-05 | Closing | Closed | ||
| Chiaradonna, _32 | Sue | 2018-10-04 | Closing | Closed | ||
| Milestone, _71 | Sue | 2018-10-03 | Closing | Close and tarp cover secure by coping pieces | Closed | |
| Rosen, _89 | Sue | 2018-10-03 | Closing | Closed | ||
| Farragut, _43 | Sue | 2018-10-02 | Closing | Closed | ||
| Mays, _130 | Sue | 2018-10-02 | Closing | Closed | ||
| Morrow, Ryan _220 | Select One | Opening | Potential heater, filter, replumb chem feeder, Jandy valves. See 'work performed' for more info | On Hold | ||
| Morrow, Ryan _220 | Select One | 2018-10-17 | Closing | Close and cover, | Closed | |
| Lasseter, Jarkeer _133 | Select One | Opening | Element brought in, Potential NEEDS! new skimmer, NOTE has wall suction MUST BE CHANGED can be converted to skimmer | On Hold | ||
| Ruslander, Andrew & Katie _188 | Jason | 2018-11-08 | Follow up | Additional Work Required May need to adjust new cover see photo Customer Ruslander, Andrew & Katie _188 Technician Bryan Time 09:00 am Type of Repair Follow up Summary of Work to be Performed Syphon, ? Work Performed and Findings Removed siphon Status Closed Additional Work Needed? Yes | Closed | |
| Lasseter, Jarkeer _133 | Bryan | Follow up | Measure for rectangular cover and provide quote. NOTE: “found a way to save you money” | Quote | ||
| Lasseter, Jarkeer _133 | Jason | 2018-11-12 | Follow up | Cover pump (cord, hose), tarp. Cover Care, white cord, hose | Closed | |
| Brown, Barry _140 | Select One | Opening | Closed to eliminate | Closed | ||
| Ryan, B _2 | Dennis | 2018-10-18 | Closing | Close and cover, check jet pump, spa not heating, other issues? | Closed | |
| Rubin, Meegan _91 | Dennis | 2019-07-01 | Follow up | Created schedules so salt cell and cleaner will run until WiFi complete. Secured blower from popping off | Closed | |
| Morrow, Ryan _220 | Dennis | 2018-10-17 | Closing | DUPLICATE TICKET | Closed | |
| Lasseter, Jarkeer _133 | Dennis | 2018-10-17 | Closing | Close and cover, algaecide and stain treat | Closed | |
| Weinstein, _104 | Jason | 2018-11-13 | Follow up | Syphon | Closed | |
| Weinstein, K _12 | Dennis | 2018-10-17 | Closing | Close and cover, mesh. Key under pot? | Closed | |
| Brown, Barry _140 | Dennis | 2018-10-17 | Closing | Close and cover, algaecide and stain treat, use chlorine on stains | Closed | |
| Gallagher, Jay _227 | Select One | Follow up | OLD TICKET Supergizmo, possibly blow one return with shrader | Closed | ||
| Milestone, _71 | Marty | 2018-10-20 | Follow up | Five more coping | Closed | |
| Jordan, Lauren _163 | Jason | 2018-11-08 | Follow up | Finish anchors, add chems | Closed | |
| Jenkins, _56 | Jason | 2018-11-13 | Follow up | Lower water, shock?, cleaner plug drill out to drain Used float switch sump pump, go back to pick up | Closed | |
| Spieler, Eric & Hope _198 | Jason | 2018-11-12 | Follow up | Lower water only (filter plug issue) | Closed | |
| Meth, _70 | Jason | 2018-11-07 | Follow up | Cover pump | Closed | |
| Goldstein, Judi & Buzz _157 | Blaize | 2018-12-20 | Follow up | Winter Spa cover install | Closed | |
| Abruzee, _21 | Jason | 2018-11-07 | Follow up | Lower water | Closed | |
| Rosner, Steve _186 | Jason | 2018-11-12 | Follow up | Lower water | Closed | |
| Nally, _74 | Blaize | 2018-10-22 | Follow up | Syphon | Closed | |
| D'Orazio, _39 | Jason | 2019-04-22 | Opening | Pool should be filled, able to open skimmer. Clean pool (vac if needed.) Install and check cleaner, set timers. | Closed | |
| D'Orazio, _39 | Sue | 2018-10-15 | Closing | Close and cover, algaecide and stain treat | Closed | |
| Deckelbaum, Lois _150 | Jason | 2018-11-14 | Follow up | Need two supergizmo, pick up syphon | Closed | |
| Deckelbaum, Lois _150 | Sue | 2018-10-15 | Closing | Close and cover | Closed | |
| Rosello, _88 | Jason | 2018-10-22 | Follow up | Pick up; Sump pump, cord and hose | Closed | |
| Conway, _121 | Select One | Follow up | DUPLICATE TICKET | Closed | ||
| Chulik, Steve and Michel _128 | Select One | Follow up | closed to eliminate | Closed | ||
| Scholl, Richard _218 | Select One | 2018-10-30 | Follow up | Lower water | Closed | |
| Bagga, _25 | Dennis | 2018-11-20 | Follow up | Fresh water | Closed | |
| Muzi, Malinda & Elliot _174 | Jason | 2018-11-13 | Follow up | Lower water? | Closed | |
| Philbin, _83 | Select One | Follow up | 3 extractions, 1 insert | Pending | ||
| Goyne, Emily _158 | Jason | 2018-11-15 | Follow up | Syphon | Closed | |
| Ruslander, Andrew & Katie _188 | Bryan | Follow up | Syphon, ? | Closed | ||
| Mays, _130 | Bryan | 2018-11-08 | Follow up | Cord, hose, pump/mesh - put away for now. | Closed | |
| Axelrod, Rachel _183 | Dennis | 2018-10-06 | Closing | Close and cover | Closed | |
| Hoffman, 1401 _8 | Dennis | 2018-10-10 | Closing | Close and cover | Closed | |
| Strode, Matt _126 | Blaize | 2019-07-09 | Opening | Deliver and install Prowler | Closed | |
| Rosello, _88 | Dennis | Opening | MasterTicket closed | Closed | ||
| McNeil, _68 | Select One | Opening | Tarp with blocks and water tubes, bucket on shelf in shed | On Hold | ||
| Cox, Chris _148 | Select One | 2019-04-15 | Opening | Closed to eliminate | Closed | |
| DeCroisset, _38 | Select One | Opening | Potential improvement Cable needs reworked, need two pump baskets (one brought to shop), bucket of supplies by equipment, cleaner in garage, Mesh cover | On Hold | ||
| Rosello, _88 | Dennis | 2018-10-16 | Closing | Close and cover, | Closed | |
| Ney, Andrew _75 | Select One | Covers | Return Cover to Anchor for alterations at the ladder area. | Pending | ||
| Schaffer, _92 | Jason | 2018-11-14 | Follow up | Cover pump, hose and cord (a green cord is on site, was down near fence) | Closed | |
| Strode, _126 | Dennis | 2018-10-16 | Closing | Close and cover, bring in ladder?, | Closed | |
| DeCroisset, _38 | Dennis | 2018-10-16 | Closing | Close and cover, algaecide | Closed | |
| Cox, Chris _148 | Dennis | 2018-10-16 | Closing | Close and cover | Closed | |
| McNeil, _68 | Dennis | 2018-10-16 | Closing | Close and cover | Closed | |
| Ryan, David & Kelly _189 | Jason | 2018-11-14 | Follow up | Two supergizmo | Closed | |
| Schaffer, _92 | Dennis | 2018-10-15 | Closing | Close and cover, cover and bin at shop | Closed | |
| Ryan, David & Kelly _189 | Dennis | 2018-10-15 | Closing | Close and cover, algaecide and stain treat, drill new deck for old cover anchors, | Closed | |
| Alles, _23 | Dennis | 2018-10-15 | Closing | Close and cover, algaecide, get info for salt system board | Closed | |
| Weinstein, _104 | Dennis | 2018-10-12 | Closing | Close and cover | Closed | |
| Mehta, Bimal _169 | Select One | Opening | Element brought in, Potential filter, filter pump, feature pump(s), actuators. See 'work performed' for more info | On Hold | ||
| Strauss, Iliana _96 | Bryan | 2019-07-17 | Choose One | inspect new property Sorrel, pics sent to helpme | Closed | |
| Rubens, Alan and Joanne _187 | Dennis | 2019-06-28 | Repair | replaced Raypak heater display, Replace 4 spa eyes, replaced jandy valve insert that controls cleaner | Closed | |
| Rubens, Alan & Joanne _187 | Jason | 2018-11-13 | Follow up | Lid for supply bucket | Closed | |
| Rubens, Alan & Joanne _187 | Dennis | 2018-10-12 | Closing | Close and install duplicate cover (solid) | Closed | |
| Hudson, Sandra _161 | Select One | Follow up | Remove syphon | Closed | ||
| Fell, Matt _226 | Select One | Opening | OLD TICKET Element at shop, mesh, cleaner and supply bucket in shed | Closed | ||
| Fell, Matt _226 | Dennis | 2018-10-12 | Closing | Close and cover | Closed | |
| Hudson, Sandra _161 | Dennis | 2019-07-16 | Tile | Replace tile that fell off using epoxy. Note: 1/2 hour not charged while getting gas and more epoxy. ALSO; said to her “cleaner working” she said “yes working great” | Closed | |
| Gregorchuck, S _17 | Select One | Installations | MasterTicket easy touch with salt system | On Hold | ||
| A, Not Listed _117 | Select One | 2019-10-11 | Leak Detection | OLD TICKET FOUND IN OPEN STATUS BY DJM, info in findings | Closed | |
| Kuhn, _61 | Blaize | 2018-10-11 | Closing | Close and cover | Closed | |
| Thornberg, Bobbi _201 | Dennis | 2018-10-11 | Closing | Close and cover, add stain treat, bring in acid under carport | Closed | |
| Starke, _132 | Select One | Opening | Potential filter (old metal, poor condition) Tarp and blocks, blocks go behind fence (some) and behind shed (rest.) Cleaner and pool supplies bucket in shed. | On Hold | ||
| Starke, _132 | Dennis | 2018-10-11 | Closing | Close and cover | Closed | |
| Kuhn, _61 | Dennis | 2018-10-11 | Closing | DUPLICATE TICKET | Closed | |
| Starke, _132 | Dennis | 2018-10-11 | Closing | DUPLICATE TICKET | Closed | |
| Whalen, _109 | Bryan | Follow up | Count anchors installed | Closed | ||
| Knittle, Eamon _225 | Dennis | 2018-11-21 | Covers | NOTE this includes both initial and final visit Install new cover, will need vac to waste (mud) 11/21 hours: 2 some cleaning, add chlorine, place cover 4 attach straps, drill and install 68 anchors in deck 1 install 30 ground stakes far side (includes set cover pump and clean up) | Closed | |
| Spieler, Eric & Hope _198 | Sue | 2018-10-01 | Closing | Close and cover | Closed | |
| Whalen, _109 | Dennis | 2018-10-10 | Closing | Close and cover, drill new deck for anchors | Closed | |
| Cooler, Stewart _146 | Dennis | 2018-10-09 | Closing | Close and cover | Closed | |
| Cooler, Stewart _146 | Dennis | 2018-10-09 | Closing | DUPLICATE TICKET, CLOSED | Closed | |
| Scutti, Dominic _191 | Dennis | 2019-07-02 | Lights | Add epoxy back of pool light niche. Replace spa light bulb | Closed | |
| Scutti, Dominic & Geraldine _191 | Dennis | 2018-10-09 | Closing | Close and cover | Closed | |
| Copeland, Mary _35 | Select One | Opening | closed to eliminate | Closed | ||
| Copeland, _35 | Dennis | 2018-10-09 | Closing | Close and cover | Closed | |
| Edelman, Jon _40 | Select One | Opening | closed to eliminate | Closed | ||
| Edelman, _40 | Select One | Opening | DUPLICATE TICKET | Closed | ||
| Edelman, _40 | Sue | 2018-09-26 | Closing | DUPLICATE | Closed | |
| O'Toole, Pat _177 | Sue | 2018-10-01 | Closing | Close and cover | Closed | |
| Bradbeer, _29 | Select One | Opening | Potential Pump (Spa) spa drains plugged | On Hold | ||
| Bradbeer, _29 | Sue | 2018-10-01 | Closing | Close and cover | Closed | |
| Conway, _121 | Sue | 2018-09-28 | Closing | Close and cover (they did tarp and water bags) | Closed | |
| Jenkins, _56 | Evan | 2019-04-23 | PrepOpen | emptying pool for painting, do a PrepOpen as first step | Closed | |
| Cahn, _30 | Select One | Opening | Potential Filter (needs to be replaced) Bucket of stuff near equipment | On Hold | ||
| Gregorchuk, Scott _3 | Bryan | 2019-04-10 | Installations | recommended for automation and water feature upgrades, see work performed | Quote | |
| Gregorchuck, S _17 | Dennis | 2018-10-08 | Repair | Troubleshoot power issue | Closed | |
| Cahn, _30 | Dennis | 2018-10-08 | Closing | Close and cover | Closed | |
| Muzi, Malinda & Elliot _174 | Dennis | 2018-10-08 | Closing | Close and cover | Closed | |
| Stanley, Jeff _224 | Dennis | 2018-10-08 | Closing | Blow lines ONLY | Closed | |
| Burton, Mike _141 | Dennis | 2018-10-08 | Closing | Close and install new cover | Closed | |
| Weinstock, David _204 | Dennis | 2018-10-08 | Closing | Blow lines, remove pumps and leave at back of house | Closed | |
| Crowell, Beth & Peter _149 | Dennis | 2018-10-05 | Closing | Close and cover | Closed | |
| Davis, _37 | Select One | Opening | Potential Auto Control OR electric panel dual timer load center (needed for blower to add double pole breaker) currently good feed but bad panel Potential improvement replace blower (need 240 electric upgrade) currently 110 and unsafe Potential Filter and 6way Potential improvement replace missing tile | On Hold | ||
| Davis, _37 | Dennis | 2018-10-05 | Closing | Close and install duplicate cover | Closed | |
| Kall, _210 | Select One | Opening | Conduits are loose at panel and devices due mostly to being buried and trampled down, “on guard” winter protection algaecide added (theirs), two return fitting parts brought in to match and replace Potential tile replace and tile acid cleaning | On Hold | ||
| Kall, _210 | Dennis | 2018-10-05 | Closing | Close and cover | Closed | |
| Strauss, _96 | Dennis | 2018-10-04 | Closing | Close and cover | Closed | |
| Fagan, Scott _42 | Dennis | 2019-07-16 | Cleaner | report cleaner sticking, UWF screen clogged, showed shaquia | Closed | |
| Conway, _121 | Dennis | 2018-10-04 | Closing | Deliver cover pump | Closed | |
| Polak, Aaron _85 | Select One | Covers | closed to eliminate duplicate ticket | Closed | ||
| Fagan, _42 | Dennis | 2018-10-04 | Closing | Close and cover | Closed | |
| Conway, _121 | Bryan | 2019-04-04 | Choose One | Quote for “least expensive” renovation. Coping and tile. I mentioned brick coping | Quote | |
| Kozmina, Natalia _223 | Sue | Closing | DUPLICATE TICKET has original instructions | Closed | ||
| Polak, Aaron _85 | Dennis | 2018-10-04 | Closing | Close and cover | Closed | |
| Kosseim, _60 | Dennis | 2018-10-04 | Closing | Close and cover | Closed | |
| Rosen, _89 | Select One | Opening | Potential paint job spring | On Hold | ||
| Bagga, Jesse _25 | Dennis | 2019-04-29 | Opening | Closed to eliminate | Closed | |
| Dormans, Nanette _151 | Dennis | 2018-10-03 | Closing | Close and cover, stain treat | Closed | |
| Hameed, _50 | Dennis | 2018-10-03 | Closing | Close and cover | Closed | |
| Figures, _44 | Dennis | 2018-10-03 | Closing | Close and install duplicate cover | Closed | |
| Figures, _44 | Dennis | 2018-10-03 | Closing | DUPLICATE TICKET | Closed | |
| Cahn, _30 | Dennis | 2018-10-03 | Filter Pump | Replace filter pump | Closed | |
| Bagga, _25 | Dennis | 2018-10-02 | Closing | Close and cover, pump issue (filter pump) seems to be leaky valves | Closed | |
| Morrow, Ryan _220 | Dennis | 2018-10-02 | Heater | 6/3/19 Bryan said they have to work directly with insurance (warranty company won’t work through us) NOTE might submit to insurance, possible replace in spring Follow up to transformer install, “not heating” | Closed | |
| Jordan, Lauren _163 | Select One | Opening | Come up with a plan for J-box, light and diving board mount (had a flower pot over it) | On Hold | ||
| Stubinski, Terry _222 | Dennis | 2018-10-01 | Closing | NOTE significantly harder than just “Blow lines” | Closed | |
| Ruslander, Andrew & Katie _188 | Dennis | 2018-10-02 | Closing | NOTE left syphon but it was pulled out later because they worried about neighbors getting too much water Close and cover | Closed | |
| O’Conner, Kathleen _221 | Dennis | 2018-09-29 | Filter Pump | Replace filter pump | Closed | |
| Scott, T _18 | Dennis | 2018-10-01 | Closing | Close and install new dup cover with cable at stone wall, algaecide and stain treat, | Closed | |
| Jordan, Lauren _163 | Dennis | 2018-09-29 | Closing | Close and install new solid cover | Closed | |
| Chulik, Steve and Michel _128 | Select One | Cleaner | closed to eliminate | Closed | ||
| Ryan, B _2 | Select One | Repair | I believe this was done, no info Technician: Evan Date: 09/28/2018 Repairs Requested: Energy filter needs new o ring. | Closed | ||
| Quinn, Paul _182 | Dennis | 2018-09-28 | Closing | Close and cover | Closed | |
| Rorer, _107 | Dennis | 2018-09-28 | Repair | Troubleshoot flow issue | Open | |
| Meth, _70 | Dennis | 2018-09-28 | Closing | Close and cover | Closed | |
| Yirenkyi, Naa _208 | Dennis | 2018-09-27 | Cleaner | Cleaner repair and return | Closed | |
| Hayne, _51 | Sue | 2018-09-27 | Closing | Close and cover Find anchors or use stakes, | Closed | |
| Coen, _119 | Dennis | 2018-09-27 | Closing | Close and cover | Closed | |
| Hudson, Sandra _161 | Sue | 2018-10-11 | Closing | Close and cover | Closed | |
| Ney, _75 | Dennis | 2018-10-01 | Closing | Close and install new dup cover | Closed | |
| DeCroisset, _38 | Blaize | 2018-09-28 | Repair | Install new Jandy 4222 actuator | Closed | |
| Goldstein, Judi & Buzz _157 | Dennis | 2018-09-26 | Closing | Close and cover pool and spa | Closed | |
| Mackin, _63 | Sue | 2018-09-26 | Closing | Close and cover. Recommend new filter, pine needles in grids and they were newly replaced | Closed | |
| Shaw, Anita _193 | Select One | Opening | closed to eliminate | Closed | ||
| Bucklee, _114 | Sue | 2018-09-26 | Closing | Close and cover. Cleaner brought back for repairs. Needs tires and new bottom. | Closed | |
| Shaw, Anita _193 | Dennis | 2018-09-26 | Closing | Close and cover, measure spa, algaecide and stain treat | Closed | |
| Morrow, Ryan _220 | Dennis | 2018-09-26 | Heater | Install transformer minimax heater | Closed | |
| Edelman, _40 | Sue | 2018-09-26 | Closing | Close and cover, algaecide | Closed | |
| Abruzee, _21 | Dennis | 2018-09-25 | Closing | Close and cover | Closed | |
| Scholl, Richard _218 | Select One | Opening | Potential filter. Had to supply parts for belly band, filter need at least new parts, Should be replaced | On Hold | ||
| Pierce, Ray _181 | Dennis | 2018-09-25 | Closing | Close and cover, install duplicate cover | Closed | |
| Greico, Lynn _159 | Sue | Opening | She asked Sue to open with her | Closed | ||
| Greico, Lynn _159 | Dennis | 2018-09-25 | Closing | Close and cover | Closed | |
| Kiniry, _59 | Select One | Opening | Potential improvement rework cable for mesh cover and spa cover attachments | On Hold | ||
| Hoffman, 1022 _9 | Dennis | 2018-09-24 | Repair | Salt cell service | Closed | |
| Anderson, J _11 | Sue | 2018-09-24 | Closing | Close and cover | Closed | |
| Bobroff, Steve _138 | Sue | 2018-09-24 | Closing | Close and cover | Closed | |
| Keenan, Bill & Nancy _164 | Sue | 2018-09-24 | Closing | Close and cover, algaecide and stain treat | Closed | |
| Matthai, _66 | Dennis | 2018-09-24 | Closing | Close and cover, algaecide and stain treat | Closed | |
| Goldfarb, _47 | Dennis | 2018-09-24 | Closing | Close and cover | Closed | |
| Kiniry, _59 | Dennis | 2018-09-24 | Closing | NOTE first check skimmer and spa flow Close and cover, algaecide and stain treat | Closed | |
| Spector, Alex _196 | Sue | 2018-09-20 | Closing | Close and cover, algaecide and stain treat, | Closed | |
| Oreo, Amy _178 | Select One | Opening | Dolphin brought in for repair, need basket to match one brought in, MD cover is off | On Hold | ||
| Oreo, Amy _178 | Dennis | 2018-09-22 | Closing | Close and cover | Closed | |
| Huber, Lola _54 | Select One | Opening | closed to eliminate | Closed | ||
| Gonzales, _48 | Dennis | 2018-09-21 | Closing | Close and cover | Closed | |
| Housman, _53 | Dennis | 2018-09-21 | Closing | Finish closing, prep by others, stain treat | Closed | |
| Crowl, _36 | Dennis | 2018-09-21 | Closing | Close and cover , algaecide and stain treat | Closed | |
| Wan, _122 | Select One | Opening | 30 pop up anchors pulled and new anchor, 2 inserts, 3 drilled | On Hold | ||
| Huber, _54 | Dennis | 2018-09-22 | Closing | Close and cover,use patched tarp | Closed | |
| Margolis, _65 | Blaize | 2018-11-15 | Covers | Install duplicate cover, solid | Closed | |
| Qubain, Lara _214 | Select One | 2018-09-20 | Repair | QUOTE repipe waste line with 1.5” 3way valve so it will discharge directly to outside without going through sump pit and pump. PICS confer with Lew regarding old style Anthony filter system. Inspect indoor pool and equipment. | Open | |
| Margolis, _65 | Dennis | 2018-09-20 | Closing | WAS THIS BILLED? We put on new cover, closing billed? NOTE new cover ordered, old one used for now, will need to install Close and cover, algaecide and stain treat | Closed | |
| Trauffer, Ed _217 | Dennis | 2018-09-20 | Closing | Close and install duplicate cover | Closed | |
| Piroeff, Homer and Kathy _84 | Select One | 2019-05-13 | Opening | Closed to eliminate | Closed | |
| Usher-Murphy, _19 | Dennis | 2018-09-19 | Closing | NOTE Tarp, new in shop. Bring in heater control board Close and cover, | Closed | |
| Wan, _122 | Sue | 2018-09-19 | Closing | Close and cover | Closed | |
| Trager, _111 | Dennis | 2018-09-19 | Closing | Close and cover | Closed | |
| Vellios, Taeson _101 | Select One | Opening | ticket closed to eliminate | Closed | ||
| Vellios, _101 | Dennis | 2018-09-19 | Closing | Close and cover | Closed | |
| Voissard, Lisa _203 | Select One | Opening | Element inspect and repair for spring | On Hold | ||
| Wuollet, Cassie & Guy _216 | Dennis | 2018-09-19 | Closing | NOTE cover in shop, patched | Closed | |
| Abrams, _20 | Sue | 2018-09-19 | Closing | Close and cover | Closed | |
| Termini, _98 | Sue | 2018-09-21 | Closing | Close and cover | Closed | |
| Voissard, Lisa _203 | Dennis | 2018-09-18 | Closing | Close and cover | Closed | |
| Pireoff, _84 | Sue | 2018-09-18 | Closing | Close and cover, algaecide and stain treat | Closed | |
| Palmer, _80 | Dennis | 2018-09-18 | Closing | NOTE left syphon Close and cover, backup valve? | Closed | |
| Seiler, Ron _192 | Dennis | 2018-09-18 | Closing | Close and cover | Closed | |
| Colin, Good _145 | Dennis | 2018-09-17 | Closing | Close and cover | Closed | |
| Ford, Anne & David _125 | Dennis | 2018-09-17 | Closing | Close and cover | Closed | |
| Shelly, Liss _194 | Dennis | 2018-09-17 | Repair | Power issue, breaker wouldn’t stay on | On Hold | |
| Pecarsky, _82 | Dennis | 2018-09-17 | Closing | Close and cover. | Closed | |
| Zimmerman, Bonnie _209 | Dennis | 2018-09-17 | Closing | Close and cover, algaecide and stain treat if needed | Closed | |
| Hoffman, 1401 _8 | Dennis | 2018-09-15 | Repair | Leak that looked like a water park | Closed | |
| Anderson, J _11 | Dennis | 2018-09-15 | Repair | Customer: Anderson, J Technician: Dave Date: 09/14/2018 Repairs Requested: Air bubbles in skimmer water leak at pump | Closed | |
| Hoffman, 1022 _9 | Select One | Repair | Customer: Hoffman, 1022 Technician: Blaize Date: 09/14/2018 Jet pump A is not running. Work has been done around equipment area now prohibits backwash from proper draining. | Closed | ||
| Gallagher, Jay _227 | Dennis | 2018-09-14 | Repair | Gallagher, 112 wooded lane Replace bleeder assembly. Troubleshoot electric | Closed | |
| Strauss, _96 | Dennis | 2018-09-14 | Repair | Skimmer not pulling, use see snake to investigate | Closed | |
| Arader, _24 | Dennis | 2018-09-14 | Closing | Close, they cover | Closed | |
| Strode, _126 | Select One | Cleaner | PARTS: cleaner tail Customer: Strode, Technician: Jason Date: 09/13/2018 Repairs Requested: End of cleaner tail broken off | New | ||
| Morris, _72 | Dennis | 2018-09-14 | Filter Pump | Customer: Morris, Technician: Jason Date: 09/13/2018 Repairs Requested: Filter pump leaking | Closed | |
| Horajeckyi, Oscar _243 | Dennis | 2018-09-13 | Closing | Oscar Horajeckyi, 722 Oak Terrace Dr. Ambler 19002 Close and cover | Closed | |
| Morrow, Ryan _220 | Bryan | Heater | Quote for new heater | Quote | ||
| Morrow, Ryan _220 | Dennis | 2018-09-13 | Heater | Ryan Moro, 1428 Rose Lane, North Wales 19454 Troubleshoot heater, “no power” | Closed | |
| Penning, _110 | Dennis | 2018-09-21 | Repair | cartridges in, need to install | Closed | |
| Penning, _110 | Dennis | 2018-09-13 | Filter Pump | Flow check | Closed | |
| Bagga, _25 | Dennis | 2018-09-13 | Filter Pump | Leak coming from filter pump. Have video as reference | Closed | |
| Morrione, Frani _171 | Dennis | 2018-09-11 | Closing | Close and cover, no vac | Closed | |
| Murphy, Mike _108 | Select One | Cleaner | Closed to eliminate | Closed | ||
| Trauffer, Ed _217 | Select One | Closing | DUPLICATE TICKET Ed Trauffer 1446 Noble Road, Rydal PA 19046 Close and cover, replacement cover, match anchors? | Closed | ||
| Spott, Erika _199 | Dennis | 2018-09-14 | Closing | NOTE request late in day, blow lines | Closed | |
| Fine, _45 | Dennis | 2018-09-13 | Closing | Close and cover | Closed | |
| Lemmon, _120 | Sue | 2018-09-13 | Closing | Close and cover | Closed | |
| McGinley, Patrick _168 | Dennis | 2018-09-12 | Closing | Close and cover, tarp and water bags | Closed | |
| Binnion, _28 | Dennis | 2018-09-12 | Closing | Close and cover, algaecide and stain treat (if needed) | Closed | |
| Scholl, Richard _218 | Dennis | 2018-09-12 | Closing | New customer Richard Scholl 316 Highland Lane, Bryn Mawr PA 19010 Close and cover | Closed | |
| Rawls, _86 | Dennis | 2018-09-11 | Closing | Close and cover (tarp) new? Water bags? Check cover pump | Closed | |
| Todd, Jacky _202 | Dennis | 2018-09-11 | Closing | Close and cover, algaecide and stain treat. Duplicate cover, match anchors? | Closed | |
| Gladney, Julian & Christina _155 | Dennis | 2018-09-10 | Closing | Close and cover, algaecide and stain treat. Bring cover patches | Closed | |
| Mercante, Charles & Theresa _170 | Dennis | 2018-09-10 | Closing | Close and cover, cover rolled sideways house side | Closed | |
| Silvestri, _94 | Dennis | 2018-09-10 | Closing | Close and cover | Closed | |
| Seiler, Ronald _192 | Select One | 2018-09-18 | Leak Detection | closed to eliminate Pool closed, hose at edge of pool, may have added. We can check how low it goes now Need follow up check on bucket marked 9/8 after skimmers epoxied | Closed | |
| Davis, _37 | Select One | Repair | Quote sent for FNSP 48 with 2” 6way for NEXT YEAR. | Quote | ||
| Colen, _34 | Dennis | 2018-09-07 | Closing | Close, cover | Closed | |
| Costa, Kathy _147 | Dennis | 2018-09-07 | Closing | Close, cover Tarp with bungees and stakes | Closed | |
| Carp , Kate & Ned _143 | Dennis | Repair | PARTS breaker, GFI outlet GFI outlet at equipment not working. Need to repair for cover pump to work. Either breaker, outlet, possibly both | On Hold | ||
| Liss, _211 | Select One | Leak Detection | Check skimmers etc. Pressure test? | On Hold | ||
| Rubens, Alan & Joanne _187 | Select One | Leak Detection | 10/10 JimP said no change, I.e. no leak 10/9 set new bucket test, also notice crack in skimmer. Seems to be above normal water level Need another bucket set, week of sept. 10 | Closed | ||
| A, Not Listed _117 | Blaize | 2018-09-07 | Choose One | Testing email more work | Closed | |
| Davis, _37 | Dennis | 2018-09-08 | Repair | Leak at backwash line when in filter mode | Closed | |
| Maguire, _64 | Dennis | 2018-09-11 | Repair | Booster pump hose repair Customer: Maguire, Technician: Marty Date: 09/06/2018 Repairs Requested: Booster pump hose needs new threads at coupling. Reattached now but this is the second time it blew off | Closed | |
| Rawls, _86 | Select One | 2018-09-11 | Choose One | Duplicate, closed Request after 10 am Close, cover, tarp | Closed | |
| Burton, Mike _141 | Dennis | 2018-09-15 | Leak Detection | Epoxy light and remark bucket 9/14, note: light already disconnected in junction box Check bucket - set 9/6 | Closed | |
| Seiler, Ron _192 | Dennis | 2018-09-08 | Leak Detection | NOTE; bucket marked again Losing 1-1/2” per day | Closed | |
| NOT IN LIST, A _471 | Select One | Leak Detection | ANDERSON, J Losing 1/2” per day | Closed | ||
| Notebaert, _77 | Dennis | 2018-09-15 | Leak Detection | Investigate main drain issue PREVIOUS main drain didn’t blow. Possible pipe leak at or just below equipment pad. Locked for now monitor to see if water makes it back to pad. RECOMMEND; I think we should schedule to dive, blow main drain (check for flow) and plug main drain this season. This will be necessary to allow any pipe repair and will remove chance of winter damage. Also 2 anchor shells must be pulled and replaced next year. | Closed | |
| Carp , Kate & Ned _143 | Dennis | 2018-09-06 | Closing | Close, cover, clean filter, Add Algaecide, Stain Treat Supply water bags as needed for tarp | Closed | |
| Carp , Kate & Ned _143 | Dennis | 2018-09-06 | Closing | Duplicate, original submitted | Closed | |
| Morris, _72 | Dennis | 2018-09-14 | Filter Pump | 1-1/2 hp superpump (Loaner from Shop) Please return after new motor has been installed. Quote a new motor, then install at earliest opportunity. SP2670010X15 Hayward 1.5 | Closed | |
| Notebaert, _77 | Dennis | 2018-09-06 | Closing | Close, cover. 4 shell extractions | Closed | |
| Maguire, _64 | Blaize | 2018-09-11 | Service Issue | Bryan, the pool walls are starting to turn green and need brushing. I saw the young helper here today but was in a mtg & couldn’t tell him. The chlorine level probably needs adjusting and I’m not sure he knows what he’s doing. Would you (or someone experienced) stop by this week to address? Thx from Jamie... | Closed | |
| Schwarz, Diane & Rick _190 | Sue | Repair | Quote for caulk - 120 l.f. | Quote | ||
| Katz, _58 | Dennis | 2018-09-06 | Repair | NOTE I think this was done during another visit. Will add it to opening work Clean and Inspect Salt Cell for Production and Debris | Closed | |
| Naik, _76 | Dennis | 2018-09-05 | Closing | Close, cover Garage | Closed | |
| Park, _81 | Dennis | 2018-09-05 | Closing | Close, cover Need garage open | Closed | |
| Schwarz, Diane & Rick _190 | Dennis | 2018-09-05 | Closing | Close, cover | Closed | |
| O'Grady, _78 | Dennis | 2018-09-04 | Repair | Replace timer mechanism, does not keep good time | Closed | |
| Morrison, _73 | Dennis | 2018-09-05 | Follow up | Pickup Cover and Return to shop | Closed | |
| Thomas, _99 | Select One | Heater | our heater seems louder than usual. Can someone check on it next time to make sure it is ok? | Pending | ||
| Seiler, Ron _192 | Select One | Repair | Bucket Test - set 9/5 need follow up | Closed | ||
| Reigh, Dee Dee _184 | Dennis | 2018-09-04 | Closing | Close; cover plus tarp with blocks | Closed | |
| Wuollet, Cassie & Guy _216 | Select One | Automation | Work done by others When testing new slave board discovered one nonfunctional relay. Relay disconnected for now to ensure it doesn’t cause any damage. Will have to be replaced. | Closed | ||
| Maguire, _64 | Dennis | 2018-09-04 | Repair | Bryan, the new pool helper came this week and after emptying skimmer basket, forced the flagstone cover back on, but it only fits one way and forced it in the wrong way. Now we can get to the skimmer because the flagstone cover won’t come out. You’ll need to tell him this and have him fix this week when he comes again. We can’t get it out. Thx | Closed | |
| Murphy, _108 | Select One | 2018-09-04 | Repair | The yellow film is still present on side if pool. And our Polaris is not working g now. | Closed | |
| Maguire, _64 | Select One | 2018-09-05 | Repair | Bryan, the new pool helper came this week and after emptying skimmer basket, forced the flagstone cover back on, but it only fits one way and forced it in the wrong way. Now we can get to the skimmer because the flagstone cover won’t come out. You’ll need to tell him this and have him fix this week when he comes again. We can’t get it out. Thx | Closed | |
| Strauss, Iliana _96 | Select One | Repair | CLOSING NON-USED TICKET FROM PRIOR SEASON PARTS bleeder body ordered? New pressure gauge needed 8/16/18 Blaize Actually relief valve assembly; APC has 5 part numbers, but DEX2420MAR2 - seems to be the broken part | Closed | ||
| Chulik, _128 | Select One | Repair | PARTS; sylvan ladder rung ordered Replace broken rung when we have it Sylvan 17 1/4’ between rails bolts by equipment | Pending | ||
| Chulik, Steve and Michel _128 | Dennis | Automation | COVERED ON ANOTHER TICKET Reported “Heater comes on by itself” Seems to be auto control issue, can we schedule another appointment with customer and Pentair rep to identify all issues? | Closed | ||
| Chulik, _128 | Dennis | 2018-08-31 | Repair | T-shoot actuators,broken rung on ladder | Closed | |
| Janoch, Alex _162 | Dennis | 2018-08-30 | Repair | Finish booster pump install | Closed | |
| Yirenkyi, Naa _208 | Dennis | 2018-08-30 | Heater | Heater service | Closed | |
| Bucklee, _114 | Dennis | 2018-08-31 | Repair | May need to replace booster pump as well, it was noisy, “on” timer pulled for now | Closed | |
| Lemmon, _120 | Select One | Repair | Customer: Lemmon, Technician: Jim Date: 08/30/2018 Repairs Requested: Needs new pressure gauge on filter | New | ||
| Maguire, _64 | Dennis | 2018-09-11 | Repair | Salt system cell inspect and clean as needed | Closed | |
| Maguire, _64 | Select One | Repair | DUPLICATE TICKET Salt system cell, Inspect and clean as needed | Closed | ||
| Bucklee, _114 | Dennis | 2018-08-30 | Filter Pump | Service for Loud Motor (Immediate) | Closed | |
| Scott, T _18 | Dennis | 2018-09-04 | Tile | Clean Tiles - Dennis Will Instruct Exactly what we want done | Closed | |
| Janoch, Alex _162 | Select One | 2018-08-30 | Repair | Needs booster pump replacement and “hose” reapair. “System broken” customer says Schedule for Thursday | Closed | |
| Bagga, _25 | Dennis | 2018-08-28 | Repair | Spa emptied out in spa mode in auto | Closed | |
| Pierce, Ray _181 | Select One | 2018-08-29 | Covers | Return Cover | Closed | |
| McGinley, Patrick _168 | Select One | 2018-09-12 | Closing | CLOSING ON ANOTHER TICKET Filter or Pump Line blew - Review at Closing (Someone placed a rubber coupling on the pipe) | Closed | |
| Elkins, Alexis _41 | Dennis | 2018-09-27 | Heater | Old info in findings, was this billed 2018? | Closed | |
| Carp , Kate & Ned _143 | Dennis | 2018-08-27 | Heater | Heater error code E05 | Closed | |
| Carp , Kate & Ned _143 | Blaize | 2018-08-27 | Repair | Epoxy skimmers | Closed | |
| Nussbaum, _135 | Dennis | 2018-08-27 | Closing | Blow lines, clean filter, cover on | Closed | |
| Levy, S _16 | Dennis | 2018-09-07 | Closing | Close, cover, clean filter Clean Heater burners | Closed | |
| Levy, S _16 | Select One | Repair | Install New Filter, Pump, Heater and UV Lighting System from Pentair with Automation | Quote | ||
| Yirenkyi, Naa _208 | Select One | Repair | Leak at booster outlet hose, leak at jandy 3way return valve (dripping could use new insert | New | ||
| Yirenkyi, Naa _208 | Dennis | 2018-08-27 | Repair | Startup, check Ph, brush | Closed | |
| Morris, _72 | Dennis | 2018-08-29 | Filter Pump | Filter pump loud, replace? | Closed | |
| Bagga, _25 | Dennis | 2018-08-28 | Repair | Replace Rope at Lower Pool Wall | Closed | |
| Detora, _129 | Select One | Cleaner | Customer: Detora, Technician: Marty Date: 08/23/2018 Repairs Requested: Cleaner in shop | On Hold | ||
| Strauss, _96 | Dennis | 2018-09-06 | Cleaner | I think this was resolved, original info in work performed | Closed | |
| Hoffman, 1024 _7 | Dennis | 2018-08-27 | Repair | Customer: Hoffman, 1024 Technician: Jim Date: 08/25/2018 Repairs Requested: Booster pump is screaming loud... Sounds like metal loose inside | Closed | |
| Rosello, _88 | Dennis | Cleaner | Customer: Rosello, Technician: Evan Date: 08/24/2018 Repairs Requested: Pool cleaner, bringing back to shop. Twisted up | Closed | ||
| Wuollet, Cassie & Guy _216 | Dennis | 2018-09-04 | Repair | order part, part received and ready for install | Closed | |
| Peters, Geoffrey _180 | Select One | Repair | Review equipment for upgrades/repairs new client in fall | Quote | ||
| Janoch, Alex _162 | Dennis | Repair | Blower Vibrating out of control | Quote | ||
| Doghramji, Rose _4 | Select One | Repair | Intermatic timer pump needs service call for reprogramming. Cleaner needs new backup valve | Quote | ||
| Penning, _110 | Select One | Repair | NOTE this job ticket found in quotes Grids | Closed | ||
| Jovinelly, Catherine _215 | Select One | Repair | Reroute backwash line in ditch, dig ditch | Quote | ||
| Verbos, _102 | Bryan | Repair | New heater estimate | Quote | ||
| Ruslander, Andrew & Katie _188 | Select One | Repair | Electrical- New GFI Outlet at Pool area (Dennis Conversation) Coping Repairs | Quote | ||
| Qubain, Lara _214 | Select One | Repair | Major Service in August Plaster or Paint Indoor Pool in Fall | Quote | ||
| Oreo, Amy _178 | Select One | Repair | New Plumbing and Timer box- need approval | Quote | ||
| Lasseter, _133 | Select One | Repair | timer box for filter pump (plastic) | Quote | ||
| Huber, _54 | Select One | Repair | Repair electircal box | Quote | ||
| Gotkas, _213 | Select One | Repair | New Installation all equipment | Quote | ||
| Fath, Kristen _212 | Dennis | 2020-11-03 | Repair | DATED NOW AND REASSIGNED Fix Electrical (Loose Whips on blower and filter pump) Jandy Valve Leaking on Return Side Replace Top Plug Replacement in Heater (Small Leak) | Quote | |
| Davis, _37 | Select One | Repair | new blower installation, needs electrical work in panel box first in order to install it. | Quote | ||
| Chung, _33 | Select One | Repair | Cleaner pump sounds broken but looks ok | Quote | ||
| Bradbeer, _29 | Select One | Repair | Replace non functional jet pump, we have to ask her first | Quote | ||
| Mehta, Bimal _169 | Sue | 2018-10-12 | Closing | Close and cover, algaecide and stain treat, | Closed | |
| Alles, _23 | Select One | Repair | New board or prefer new system, Control is old and subject to failure. Salt cell needs checked, Bad Board needs to be replaced IC40 Aquarite 8/14/18 Jim | Quote | ||
| Bagga, Jesse _25 | Select One | Repair | Quote moved to “important potential job notes” Closed to eliminate | Closed | ||
| Copeland, _35 | Dennis | 2018-08-29 | Repair | Booster pump replacement | Closed | |
| Strode, _126 | Select One | Repair | Ladder at equipment, added to opening job ticket Top step of deep end ladder needs new bolt. Can repair next week with right sized bolt 8/15/18 Marty | Closed | ||
| Detora, _129 | Select One | Repair | Ladder Rung | Pending | ||
| Rosen, _89 | Dennis | 2018-08-31 | Repair | New pressure gauge needed. 8/14/18 Marty | Closed | |
| Doghramji, Rose _4 | Select One | Repair | Leak in Cartridge, order part | Quote | ||
| O'Grady, _78 | Select One | Repair | Timer clock for filter pump is on its last leg | Closed | ||
| Strauss, _96 | Dennis | 2018-08-31 | Repair | "timer clock for filter has died, pool currently running 24hours. New pressure gauge needed 8/16/18 Blaize | Closed | |
| Ryan, David & Kelly _189 | Dennis | 2018-09-07 | Repair | Ethernet Cable Ordered Firmware upgrade - SD Hayward Rep onsite Program Spa - 20 minute run time Reprogram Lights Reset System | Closed | |
| Ryan, David and Kelly _189 | Dennis | 2019-07-16 | Lights | Resecure loose light | Closed | |
| Penning, Russell _110 | Dennis | 2019-06-19 | Repair | repair booster pump: troubleshoot revealed electrical issue. Pump worked after breaker reset. | Closed | |
| Palmer, Tonya _80 | Select One | Repair | Closed to eliminate | Closed | ||
| Palmer, _80 | Dennis | 2018-09-05 | Repair | Small leak at booster pump hose coupling 8/9/18 Marty | Closed | |
| Mays, _130 | Dennis | 2018-09-08 | Repair | Chlorinator repairs. Please install CMP style Chlorinator - CMP25280300 | Closed | |
| Maguire, _64 | Dennis | 2018-09-11 | Repair | Install new keypad for master temp. | Closed | |
| Notebaert, _77 | Select One | 2018-08-30 | Repair | Leak from pump 8/9/18 Evan | Closed | |
| Hoffman, 1125 _10 | Select One | Repair | put permanent plugs in the two old returns to take them out of service because they leak, one at ladder and the other across from ladder, both have expansion plugs now. | Pending | ||
| Copeland, _35 | Dennis | 2018-08-29 | Heater | heater issue, key pad? | Closed | |
| Costa, Kathy _147 | Dennis | 2018-08-23 | Tile | Repair small Tiles | Closed | |
| Verbos, _102 | Select One | Tile | Tile repairs estimate | Quote | ||
| Penning, _110 | Select One | Tile | Clean calcium off pool tile | Pending | ||
| Levy, R _13 | Select One | 2019-05-13 | Opening | Swim 5/25 MasterTicket Re attach a few tiles, she has them. One brush is in pool shed | On Hold | |
| Dormans, Nanette _151 | Select One | Tile | Put tiles back on, a few | Pending | ||
| Chung, _33 | Select One | Tile | put on a few fallen tiles | Pending | ||
| Bagga, _25 | Select One | Tile | Repair Loose Tiles | Pending | ||
| Bagga, _25 | Select One | Tile | remove Calcium on stone, tile and Walls in Lower Pool Acid Wash Tiles | Pending | ||
| Ryan, B _2 | Select One | Tile | Clean calcium off pool tile | Pending | ||
| Hoffman, 1401 _8 | Dennis | 2018-08-28 | Filter Pump | Install New SuperPump, improve inlet plumbing | Closed | |
| Costa, Kathy _147 | Dennis | 2018-08-28 | Repair | Install New Filter, 6 Way and SuperPump | Closed | |
| Simpson, Mark _131 | Dennis | 2019-09-14 | Dive | Install adapter for Main Drain and replace cover to NOTE closing same day | Closed | |
| Wilson, _105 | Select One | Dive | Dive to see why there is rust stain at MD. Change screws to SS? | Pending | ||
| Penning, _110 | Select One | Dive | Dive to install drain cover on big pool | Pending | ||
| Muzi, Malinda and Elliot _174 | Select One | Dive | CLOSING NON-USED TICKET FROM PRIOR SEASON Dive to clear MD of debris, check to see if functional | Closed | ||
| Milestone, _71 | Select One | Dive | Main Drain | Pending | ||
| Jenkins, _56 | Sue | 2018-09-28 | Closing | Close and cover | Closed | |
| Huber, Lola _54 | Dennis | 2019-08-22 | Dive | First purged Main Drain with air blower then dove to replace missing main drain cover | Closed | |
| Hoffman, 1024 _7 | Select One | Dive | Dive to install drain cover on big pool | Pending | ||
| Hameed, _50 | Select One | Dive | dive to install drain cover | Pending | ||
| Goodman, _49 | Select One | Dive | Dive to install drain cover on big pool | Pending | ||
| Abrams, _20 | Select One | Dive | Main drain lid needs replacement Removed cleaner tail to prevent lodging in main drain lid. Will put back on after lid is replaced 8/10/18 Marty | Pending | ||
| Ruslander, Andrew & Katie _188 | Select One | Lights | NOTE: have not confirmed that wires are able to be pulled! Do we need to identify model? Is there a type that will fit? There are pics with ruler to determine dimensions. 50 ft. Wires should be sufficient | Quote | ||
| Weinstein, K _12 | Select One | Opening | Spa Light Repair | On Hold | ||
| Cox, Chris _148 | Dennis | Lights | Closed to eliminate recorded elsewhere (done) | Closed | ||
| Bagga, _25 | Dennis | Lights | Grotto Pool Light not working | Pending | ||
| Ridder, _87 | Dennis | 2018-08-30 | Lights | Check out the Pool Light - Is not working | Closed | |
| Pecarsky, _82 | Dennis | 2018-08-22 | Repair | Possible leak in skimmers | Closed | |
| Burton, Mike _141 | Dennis | 2018-08-21 | Repair | Install New chlorinator | Closed |
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